Cisco Wireless :: 5508 After Rebooting Primary Controller Changed Into Maintenance Mode
Feb 10, 2013
custommer of mine tried to configure HA AP-SSO with two 5508 controllers. After rebooting the primary controller changed into Maintanence Mode. [code]
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Jan 25, 2012
We have some AP keep on disassociating. All together we have 21 APs in the building but only this 7 APs keep on disassociating in every hours.
Below is the log i grab from our 5508 controller.
Last reset reason: operator changed 11g mode
Our controller code is 7.0.116.
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Jul 24, 2011
I have faced some problem with Cisco 1520 Series APs. Since few days, We got the log in wlc 5508 like this
"AP 'MAPNSY#WMI3', MAC: ac:a0:16:5c:45:00 disassociated previously due to AP Reset. Uptime: 0 days, 00 h 22 m 52 s . Last reset reason: operator changed 11g mode."
& then AP is rebooted. Here, I attached the screenshot of WLC 5508 Log.
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Oct 23, 2012
I just turned on 2 Wirelless LAN Controllers 5508 and I am getting this message on both of them:
Loading primary image (Image not found)
** Unable to read "linux.pri.img" from ide 0:2 **
Loading backup image (Image not found)
** Unable to read "linux.bak.img" from ide 0:2 **
And it is taking me to the BootMenu. I selected option 4 to Clear Configuration and the controller seems to restart the system but I still get the same error. I checked the LEDs status and Sys is Amber and Alarm is OFF which according to the documentation is a System Crash.
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Jun 6, 2011
is there a support of 1+1 mode (HA mode) at 5508 Controller? If yes Is there a HA bundle or do we have to order two identical 5508 controller ?
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May 22, 2013
I have been having an issue with random AP3602I's in HREAP mode disassociating from the 5508 controller. These AP's are in remote offices with 70Mb WAN back to the controller. Randomly one or two AP's disassociate from the controller and I have to bounce the switchport to bring them back online. The WLC is running 7.2. Again this only occurs to one or two AP's not all of the AP's.
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Feb 13, 2013
I have two WLC version 7.3.101.0 with the standby unit having HA-SKU. I have tested the AP-SSO functionality without any problem in lab with direct connection on RP port between two WLC. Once I brought them into data centre in separate location (latency is less than 10ms between the two DC), the standby unity always went into maintenance mode. The booting process on standby unit went to maintenance mode as shown below:
Management Gateway and Peer Redundancy Management interface are not reachable.Entering maintenance mode.
I have checked on the core switches at 2 data centre that the two WLC RP ports are connected to same VLAN and it is spanned across MAN link (10GB and less than 10ms delay). The spanning tree on those ports are forwarding as well.I have rebooted the second unit but no luck.The interface between two DC is using MTU 9216 which I do not think would cause this issue.
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Oct 11, 2010
I have a set up with an 5508 controller and some AP1141.i get this in the log
LogSystem TimeTrap0Tue Oct 12 14:50:23 2010AP's Interface:0(802.11b) Operation State Up: Base Radio MAC:e8:04:62:60:76:50 Cause=Radio reset due to Init. Status:NA1Tue Oct 12 14:50:23 2010AP 'APf866.f292.b28e', MAC: e8:04:62:60:76:50 disassociated previously due to AP Reset. Uptime: 0 days, 00 h 26 m 38 s . Last reset reason: power loss.2Tue Oct 12 14:50:23 2010AP's Interface:0(802.11b) Operation State Up: Base Radio MAC:e8:04:62:0b:41:20 Cause=Radio interface reset. Status:NA3Tue Oct 12 14:50:23 2010AP's Interface:0(802.11b) Operation State Down: Base Radio MAC:e8:04:62:0b:41:20 Cause=Radio interface reset. Status:NA4Tue Oct 12 14:50:20 2010AP's Interface:0(802.11b) Operation State Up: Base Radio MAC:e8:04:62:0b:41:20 Cause=Radio reset due to Init. Status:NA5Tue Oct 12 14:50:20 2010AP 'APf866.f292.b2f2', MAC: e8:04:62:0b:41:20 disassociated previously due to AP Reset. Uptime: 0 days, 00 h 26 m 44 s . Last reset reason: power loss.6Tue Oct 12 14:49:52 2010AP's Interface:0(802.11b) Operation State Up: Base Radio MAC:e8:04:62:60:84:10 Cause=Radio interface reset. Status:NA7Tue Oct 12 14:49:52 2010AP's
[code]....
The ap's are powered from a 3560 poe switch, have movet the ap's to another switch, same problem Controller is running 7.0.98.0
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Aug 12, 2012
I know that the 3600 series APs are not supported on the 4404 WLC. However, would the following scenario be supported? I would like to use the 4404 (software rel. 7.0) as a guest anchor with a 5508 (software release 7.2) as the foreign controller supporting series 3600 APs. I ask because the APs do not need to join the guest anchor.
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Jun 2, 2013
We have a customer that have 2 5508 as primary and backup controller and a 4400 as an anchor controller. We plan to upgrade the 5508 to 7.3.112.0 and the 4400 is already 7.0.116.0. Will there be any issue if the anchor controller is not the same code as the foreign controller? Do I also have to upgrade the acnhor controller to 7.0.240.0?
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Sep 12, 2012
I am getting little confuse about the configuration of my second WLC .I have a project going on with main office and 10 sites . I have placed my primary WLC 5508 with software 6.0 and all the branches i deployed ap . I put all the AP in Hreap mode did VLAN MAPPING . And i Created Groups based on the location and i put this AP's insde those group .All the sites seems perfectly working. Now I have to place my sedcond WLC in one another branch . I did all the initial configuration of my 2nd WLC .
But am worried if my primary wlc fail how could it can be taken to second WLC . And if i put inside wireless--> hight avaliabilty--primary ip and secondary ip .Again do i need to configure those WLAN , AP GROUPS , everythink in this WLC sepretely or any option . If i need to create the group do i need to select the ap's which already added to primary wlc groups.
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Jan 13, 2013
Im receving this error on my syslog server: capwap_ac_sm.c:1443 Ignoring Primary discovery request received on non-management interface (2) from APalready checked the configuration and everything seems ok. They are registered and with clients associated.What could be the cause?
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Dec 4, 2012
Region : UnitedStates
Model : TL-WR700N
Hardware Version : V1
Firmware Version :
ISP :
My TL-WR700N does its job to provide wired internet to my desktop computer from another wireless router via client mode. However, when it is connected, the other wireless clients connected to the primary router lose their connections. To restore those connections, the WR700N must be powered down and the primary router must be restarted.
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Apr 15, 2013
what i am trying to accomplish is to set up a domain for my home network. the domain is going to consist of 2 server boxes both running ubuntu 12.10 server edition and a client machine running windows XPone linux box will be my DC using samba and the other will host email, and apache2 web services.i dont know if you need all of this info but in my experience its best to be thorough.I registered a domain through godaddy.com and made it point to my home IP address. now what happens because all of my machines are behind a router is when i type in my URL it brings up the login request for the cicsco webinterface. what i would like to happen is that my router points traffic to the ip address on my home net work 192.168.1.XXX that is hosting the apache2 webserver.I would also like to connect the client(XP) machine to the domain controller but i keep getting an error that says that the domain does not exist. I have been through the samba settings and they are exactly the same as when i set them up for a mock PDC using "example.com" as a domain name
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Apr 13, 2012
So whenever I put my desktop to sleep and then turn it back on, I cannot connect to the internet. My laptops are fine and can connect to the internet w/ the wireless however.When I have windows diagnostic run a troubleshoot and repair, it tells me it can't communicate w/ the primary DNS server and that resetting the Local Area Connection will fix it (And it does).If I restart the computer, it seems to fix this problem as well.I don't get why it can't communicate w/ the DNS and that I have to manually reset the LAC everytime I turn on the computer from sleep mode.
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Oct 1, 2012
Continuous dropping out some of them Access Points registered on the Primary Controller . What is the reason for this. We have a problem the last 2 weeks. What are the causes of falling out controler Access Points. The problem does not appear from logs. 70 LWAPs registered over Primary Controller. All AP mode is Local.
Primary controller model: WLC4404 SW:7.0.116.0
Secondary Controller: WS-SVC-WISM-1-K9 SW:7.0.116.0
Tertiary Controller: WS-SVC-WISM-1-K9 SW:7.0.116.0
AP models: LWAP-1131 LWAP-1142 LWAP-1242 SW: 12.4(18a)JA3
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May 15, 2013
Management purchased a HA package from Cisco consisting of 2 5508's with pre installed 500 users license on the Primary WLC and none on the secondary WLC. We have 5508's already so I am familiar with setting them up and so forth. What I am not familiar with is setting them up using HA for failover and license sharing. I've looked and looked and can't find documentation online showing how to set this up. I have found some but nothing that is complete. I have spent 2 days spinning my wheels.
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Sep 30, 2011
I have a 5508 controller at our headquarters and am installing some 3502 AP's at a remote branch. Unfortunatly, the remote branch has a different Vlan setup for some reason and the vlan that is used for the WLC (90) is designated for telephony at this branch. Can I put the AP's on a different VLAN (10) without having any issues? I will still use DHCP option 43 to point them back to the controller. Below are the configs for the WLC interfaces and what I am proposing for the AP interfaces:
WLC Config
interface GigabitEthernet1/1/38
description WLC01
switchport
switchport trunk encapsulation dot1q
switchport trunk native vlan 90
switchport trunk allowed vlan 1,10,50,90,91,390,410-413,610-613,800,810,811
switchport mode trunk
[code]......
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Nov 13, 2012
Cisco 5508 Series Wireless Controller for up to 100 APs 802.11a/g/n Ctrlr-based AP w/CleanAir; Ext Ant; E Reg Domain..For Mobility i want to settup the device such that the SSID would be the same with thesame security key and in different subnet.
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Feb 10, 2013
I use WLC 5508 (ver 7.0.116.0) with aironet 1140. I need to connect my APs to different controller .After log in via ssh to AP i am trying to do:
capwap ap controller ip add x.x.x.x
reset
But after reload, AP is still joined to the old WLC. So another idea was to log to that WLC and put:
config ap primary-base WLC2 AP_NAME x.x.x.x
and after that:
config ap reset AP_NAME
But still nothing, it's joined to another controller although "show ap client config" shows that primary-base switch is x.x.x.x ?How can i force it to join to other controller?
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Jan 29, 2012
We are looking to upgrade our 5508 wireless controller from 7.0.98.0 to 7.0.220.0. Reason being, we have experienced a lot of access points disassociating from the controller as well as client authentication issues. Upgraded from 7.0.98.0 to 7.0.220.0 and any issues during the upgrade or after the upgrade?
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Nov 26, 2012
We have a WLC (5508) in our main office in Brisbane that is hosting two WLANs. One provides wireless access to our internal network and the second provides wireless guest access. The guest WLAN is anchored to a controller sitting in the DMZ at our Data Centre.
In the DMZ the anchor controller has a management interface and an interface in the DMZ for the wireless guest access. I am using the DHCP server on the anchor DMZ to provide IPs etc to wireless guest clients. The default gateway is 10.8.144.1 which is a VIP or a pair of firewalls.
Initially everything works fine. Guests connect to the guest network, have to authenticate via a web portal (Cisco ISE server) and then can go on an use the internet. Works perfectly until the firewalls fail over and the secondary firewall takes over the VIP address. All access to the internet is lost at that point. If I try to disconnect and then reconnect a wireless client it connects, as in it will get an IP address, but DNS resolution stops and I do not get redirected to the web auth portal. If the firewalls are failed back to the primary then everything works again, no issues. However, if I reboot the WLC while the secondary firewall has the VIP IP everything will work fine as it did on the primary. If the firewalls now fail over to the primary again everything goes to ****. Until either the firewalls are failed back or the anchor WLC is rebooted.
Initially I thought this was an issue on the firewall, but this doesn't appear to be the case. When the firewall fails over it sends out a gratuitous ARP advising of the change in MAC address for the 10.8.144.1 IP address. The WLC seems to update its ARP table because if I run the command "show arp switch" it has the 10.8.144.1 IP address with the MAC address of the active firewall. From the client perspective I have run a wireshark and captured packets on the wireless interface when trying to connect. The laptop is continuously send ARP requests for 10.8.144.1 but gets not reply. Without this the client cannot send an ethernet frame to the gateway and hence get to the DNS server and WEB portal. Internet access breaks. Doing a TCP dump on the active firewall shows it receiving and then sending a reply to the ARP request. It just never gets to the wireless client. Debugging ARP packets on the anchor WLC seems to indicate that the controller is receiving the ARP replies from the firewall. So I'm at a loss as to why things should break when the firewalls fail over.
I have a 3750 switch in the DMZ with SVI of 10.8.144.4. I thought I could get a work around where I would make this the default gateway. The theory being that this interface MAC address would never change. However I was wrong. Even with this IP set as the gateway address for the wireless clients I see the exact same bahaviour when the firewalls fail over. I can't explain it other than to say that the gratuitous ARP sent by the firewalls seems to kill the ability of ARP replies to be sent back to the wireless client.
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Mar 6, 2012
Just replaced a 2106(ver 5.1) with a 5508 (ver.7.2)...Everything was OK.. AP's got on 5508 and we shut the 2106. (AP's are on L2 with controller)During some investigation of why new LAP's from a location via VPN/GRE don't show up in controller, i type the following command on 5508: test ap pmtu enable all....All AP's on 5508 is now in Not Joined state..Have powered up the old 2106 and put AP's on that .. This is OK ....Have rebooted/downgraded/upgraded the 5508 controller but with same result.....No AP's can join this controller (exept from a oeap600)
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Sep 15, 2011
So we have a Cisco 5508 controller that is managing 15 AP's in one of our buildings.I am running 2 wlans, one is internal access via (wpa) radius, peap and domain login...that works well now
The other is a guest lan, that is only allowed to surf the web.
The question from our security group, is there a way to restrict wireless access to ONLY a corporate approved list of devices.
As it stands right now, we only support Blackberry's as our mobility device. All local data is encrypted. The issue here is our testing shows that with an Iphone (not approved) it is very easy to connect to the WPA network if a user knows how to enter in their domain credentials. From there they can browse our internal web servers and download corporate data to a non approved, non encrypted device such as the iphone.
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Jul 28, 2011
I upgraded a controller yesterday 5508 it went from a low code version 6.x to 6.0.196.0 then to 7.0.116.0. However although all the access points joined code 6.0.196.0 they refused to join 7.0.116.0. The aps are all 1242s.
The country codes etc were all fine so I do not understand what was going on.
*spamApTask0: Jun 26 16:07:44.734: 00:3a:99:db:f3:20 Discovery Request from 10.0.0.183:55065
*spamApTask0: Jun 26 16:07:44.734: 00:3a:99:db:f3:20 Join Priority Processing status = 0, Incoming Ap's Priority 1, MaxLrads = 25, joined Aps =0*spamApTask0: Jun 26 16:07:44.735: 00:3a:99:db:f3:20 Discovery Response sent to 10.0.0.183:55065
[code] ......
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Nov 27, 2012
Ap's at remote location intermittently joins unjoins the WLC controller 5508. AP's getting IP's from DHCP server located at locan end. [code]
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Jan 29, 2013
I have one controller 5508 that will hold 50 LAP 1262 and another Controller that will hold another 50 outdoor mesh access point 1552. Both controllers (not redundant) are at the HQ while the access points are distributed between HQ and 3 branches.
The requirements is to have the SAME 4 SSIDs on MESH and LAP each have a security type (, wep,wpa,dot1x...) on HQ and Branches. Now, in the HQ I don't think I will face a problem since the WLCs is on the same LAN, so 5 interface v lans will be configured one for the WLCs and access point and another 4 interface v lans for the 4 SSIDs.
Now, for the remote sites I need to create another vlan on the switch with DHCP and option 43 ..... for the access point to register with the controller.
But here, do I have to create another 4 interface v lans (4 different sub nets) that should be bidden to the SSID as in the HQ?
Or the Access point will encapsulate all the traffic including the client traffic? Note that I have outdoor mesh access point and Lightweight access point and the BW link between the HQ and branch is 100M.
Also Can I have roaming between the same SSID that broadcasted on MESH and LAP knowing that each have different controller.
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May 8, 2013
[URL] I have one Controller 5508 is my Central Office and I have some Ap's working in local mode in my Central Office, additional I have more Ap's in a remote Office they're are working as H-REAP and I can handles across my WLC. Now my enterprise decided bouth another WLC and wants to deploy a active-passive scenario. This new Controller should manages all the AP's when the central WLC fails...
My questions are... I need to have the same ip addressing on both sites? or they can be different. I nedd to configure some on my Ap's that are working as local mode, for allow the secondary WLC manage them when mi central WLC fails
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Feb 24, 2013
I received a 5508 WLC, that I wanted to configure as a guest anchor for our DMZ. I stepped through the console configuration. Now that the setup is complete, can I attach my laptop directly to the copper SFP, and access the WLC web portal? I gave my laptop an IP address, in the same subnet, but still can't connect to the portal, or ping the WLC IP address.
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Feb 28, 2013
I want to upgrade a 5508 WLC from version 6.0.196.0 to the most recent 7.4or 7.3 is it ok to skip so many versions, will this cause an issue?
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Nov 5, 2012
We have 3 5508 WLCs (A, B, & C) and several LAPs (1140, 3500, 3600). The APs learn the controllers IP addresses through DHCP Option 43. When we setup a new site we put the IP address of the controller we want the AP to join first. Lately, I've noticed that regardless of which WLC IP I put first when I setup Option 43 the LAPs are always joining a particular controller.
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Aug 18, 2011
I have an AIR-AP1242AG-E-K9 which had c1240-k9w8-mx.124-21a.JA loaded, I followed the link below and upgraded with Cisco’s upgrade tool to c1240-rcvk9w8-mx with no problems at all, after the upgrade I could then see the LWAP on the 4402 controller and had it working a treat.Now the problems begin, I brought it into the office where we have 5508 controllers, plug in the LWAP into our management switch and boot it up I get an IP assigned from the DHCP server and the AP goes into discovery mode but never finds the controller.I have logged the boot process but this does not give much away, our other 1100 series AP’s boot fine,
[URL]
Console Boot Log.
Xmodem file system is available.
flashfs[0]: 9 files, 3 directories
flashfs[0]: 0 orphaned files, 0 orphaned directories
flashfs[0]: Total bytes: 15998976
[code]....
And that is where she sits and does nothing more, I have noticed the DNS problems but the other 1100 series LWAP’s boot up after show that same issue.
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Sep 11, 2012
We just got a new 5508 wireless controller and the question we have is : can we get wireless users to authenticate to an Active Directory server to get access to the network? I know we can get the authentication done with an RSA server, but what about plain AD?
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