D-Link DCS-930L :: Cannot Set Up Motion Detection Via Email
May 31, 2012
I've just successfully set up my network camera and as I was running through the advanced settings, what it wants from me when it comes to setting up images being sent to my e-mail. I've looked up some old threads to get a clue and thus far nothing works. Testing my entries results in "Invalid e-mail setting" 10 out of 10 times.
The setting format I'm trying to use is as follows:
-- smtp.gmail.com
-- 587
-- myemail@gmail.com
-- myemail@gmail.com
-- myemail
-- mypassword
-- STARTTLS
My GMail account is POP Enabled (whatever that is) and I used the username for that e-mail for bother the Sender and Receiver fields, as well as that e-mails username and password.
I'm lost. I bought the camera so I could document my landlord's maintenance people "touring" my apartment while I'm at work, but I wasn't aware having it save screenshots would be so complicated.
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Dec 4, 2011
I recently set up two cameras. I had set up one for motion detection and email to a gmail account. It seemed to work fine, but then for some reason the motion detection tab didn't show the room like it did before. It doesn't show any picture or anything like it did before, so I couldn't choose the squares to choose the detection area. This is through mydlink account->camera info->advanced settings, and logging in to the camera remotely.So I switched to the other camera, and got it working as of last week. But now, the motion detection doesn't work anymore? It appears to be related to the username/password for the email account. I can no longer send test emails, it says invalid username/password, though the exact same values worked last week, and I didn't change anything. I tried resetting it, then setting it again, but no luck.
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Apr 2, 2011
First of all, I've purchased a couple of Wifi cameras in the past, and they've always been missing something important (i.e. just returned a Cisco camera because it didn't support WPA2-AES).
So I was thrilled when I first received the DCS-930L - it was sleek, wireless setup was easy, and mydlink.com is slick as well.
But I'm afraid I've found the fatal flaw. I purchased this camera for one reason only - to figure out how mice are getting into my basement! I set up the camera where I suspect they're coming in, set up motion detection (via ftp), and then walked in front of the camera to test it.
To my surprise, I checked the FTP folder and found dozens of STILL images! What I really need is a video file. Is there NO way to configure the camera to capture video (not still images) when motion is detected? This seems like a huge gap. The Cisco camera I returned could do this.
If it can't do this, can it can be configured to record the last X hours to a shared drive somewhere, so I can at least go back and look at recorded video?
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Mar 3, 2013
1. To monitor motion in a block you hash it.
2. To monitor motion in a block you leave it clear.
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Nov 21, 2011
I am using my new DCS-930L to monitor motion at a door entrance. It is firing off when motion happens but the image it emails is taken @ 12 seconds after the motion. So the result is I know motion happened but the person who came to the door is long gone or through the door by the time the image snapshot is taken. I get multiple emails containing images of the empty entrance. Is this a software, hardware, firmware or user error issue?
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Mar 8, 2011
I realize that this is a new product, but nevertheless I have some feedback after running my 4 new DCS-930L camera over the past few days.
Currently, you can configure the camera to EMAIL/FTP images on a schedule or when motion is detected, but not both.
Why does it matter? Because I get flooded with email alerts after I get home from work and later in the evening every time I walk by one of the cameras or whenever a light switch is turned on/off.
If I could configured the motion detection to only alert during a specified schedule of days and hours, it would be great!
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Jun 2, 2012
Motion detection is setup - and I can see in the log and on the Live Video "Motion Trigger Indicator" that this part is working. I can also send test-emails, so the smtp is set up correct. In the Event Setup I have a valid server and a motion triggered event with the status ON. But no emails are sent . In the log there is also no indication of the server trying. Am I missing something - or is this not working for anybody?
And - there is no firmware beyond 1.0 for this model as far as I can see.
P.S. I am using a Gmail account for smtp, port 587 and using startTLS to send with,
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Nov 2, 2012
I have been having no luck with DLink support getting an answer. I have the DCS-942L which allows me to set the date/time zone but when I try to add motion detection settings the page always times out during the save. I tried using CaT-5 CABLE instead of wifi for settings (camera on same router and desktop pc) but after the "saving" message appears, it eventually times out and I have to click the Back arrow to return only to find none of my settings saved. I also want to note that each time I log in I see a broken certificate error message. Using Win8 with IE10. Also tried on Win7 with IE9 and XP Pro with IE8.
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May 30, 2012
I have a 932L already and wanted to add another camera, so I purchased the 942L in the US. I live in Canada. The 932 works perfectly, emailing me without any problem. Set up was a breeze. This new camera appears to be a problem. I cannot get this turkey to email. I am very computer literate, and I have been working on this thing for ages now without success. I would like to return this thing and get another 932, but hard to do from here. I see from these forums that nobody else appears to have gotten it to work either. By the way, I upgraded it to the latest version firmware, no change. How to email images using the motion detection?
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Dec 11, 2011
I have been testing my new DCS-942L and found that while the motion detection works great it is sometime hindered by the audio mic setting of motion detection. I have turned down the microphone settings to the lowest (10) and the only difference is miniscule. The camera will still set off the motion detection prior to anyone being in the screen, and if the person enters the screen immediately after the noise the camera will not record the movement.
I have adjusted the sensitivity down to 25% and continued having the issue. I would like to record motion with sound. So either the microphone needs to be able to be adjusted lower, or not set off the motion detector.
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Jul 29, 2011
The idea is to get the date/time logged motion detection is triggered on a certain time frame of the day (5:00 am to 5:30 am), to a txt file or something like that. I plan to port the log to a html/php website.
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Aug 2, 2012
I'm puzzled that you don't seem to be able to do this (a basic feature). Seems like when motion is detected you can only send an email or do the DI/DO thing.
I can do this quite well via the direct web-based interface (1.03 and earlier at least) on the DCS-1130, but the 932L doesn't have video record on motion option (baffled as to why not there too, but that's another issue). So, I was thinking of using the DCS software to get motion-detected recording out of the 932L, but looks like I can't do that either?
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Apr 20, 2011
It seems that motion monitoring setup for 930L is not working correctly.I've setup the camera to ONLY monitor the half of the screen, but it is still monitoring the other half of the screen as well.I've setup the camera to FTP the messages when motion is detected, and it is uploading the images when the other half contains the motion.
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Nov 9, 2011
On my new 942l, after 5 days of usage and tinkering with various settings, I cannot get the camera to obey the trigger=motion when configured to send snapshots over email. It does work when configured to send snapshots over email with trigger=always.Interesting enough the trigger=motion works just fine to upload snapshots to FTP. Yes, it uploads the pictures correcty on FTP detecting correctly movements, but it would not send those over email. To me it looks like a bug in the firmware that I have now a 100% repro.Are there any logs you want me to send to you for debugging?And : Is there a known workaround I can apply (reboot, resetup etc)?
Detailed description of the problem:I have setup the camera to upload snapshots to FTP AND send them over email for trigger=motion.This is what works : the snapshots are nicely uploaded on FTP , but not sent over email.Interesting : if I set trigger=always, snapshots will both be uploaded to FTP and sent over email. The moment I switch back to trigger=motion they go only to FTP and not over email.Even more interesting : the video clips work correctly with either email or FTP for trigger=motion.
What could cause this?The email (account, port, password) and FTP settings are definitely not a problem since I see pictures/videos in email or FTP with trigger=always.The motion settings are not a problem either since snapshots upload correctly on FTP when movements are detected.What it apears to be is the software is not reading or obeying correctly a certain combination of settings.I'm wondering if it has to do with the fact that for video clips the "email" and "ftp" are exclusive, but for snapshots they are allowed simultaneously. And somehow the logics get mixed up causing certain combinations of settings to now act out?
What else I tried?I tried many reboots, unplug followed by plug back in and so on.I tried saving and restoring the settings to/from a file hoping that will "reset" something.And I tried many combinations of settings, including changing the order I set and unset hoping a different code path that works will be hit.I did not try a restore to factory defaults since I installed the camera in a hard to reach place and if I restore to factory defaults i need to take it down connect it to a cable in order to redo the wifi settings.
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Mar 29, 2011
I'm using a Verizon DSL router, Mac D-Link Camera Setup Utility (BETA), and Mac OS X 10.6.7. Configuration of camera is as recommended in manual with CAT-5 cable. Green light blinks irregularly in a communicating-with-router manner. The setup utility won't recognize the camera
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Aug 19, 2012
When activating the option to send mail when motion is detected I am receiving mails permanently while I am at home and walking through the zone observed by the camera.
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Dec 20, 2012
I have a DCS-932L camera setup in my living room with motion detection activated in DView. During the day it works great, but after nightfall the camera shows random lines in the [poor] video. These lines are being picked up as motion and as such the camera records all night long taking up massive amounts of disk space. Even when I put the camera motion detection on 'lowest' value, it still picks it up.
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May 16, 2013
i still play with the motion detection feature of the 942L. Is there a way to see where on the live-picture the motion is detected?I do not see any motion on the srceen but the cam still detects motion and records every 60 seconds. Also i played with the sensitivity but without success. So i had the idea to ask the cam where on the screen the motion was detected...
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Feb 25, 2013
I have 3 cameras. all had the problem that after a while motion detection would be triggered continuously for no reason at all. With 2 of them I managed to fix it with a firware update, but no luck with the 3rd one. I even tried several different firmware versions.) it starts to record continuously after abt 24-48 hrs & i have to reboot to get it to stop.
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Nov 28, 2012
Primary optical link between CPE and PE, and backup 3G/ADSL link between CPE and PE.I am considering link failure detection on primary link (after which backup link should take over). Which method is the least CPU intesive:
1) BGP protocol between CPE and PE
2) RIP protocol between CPE and PE
3) BFD on static routes on PE
Is there difference in terms of CPU load between above mentioned methods or they are more or less the same?Hardver platforms are sup720 BXL and Cisco 7200 G2.
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Mar 21, 2011
I would like to share my live video from my dcs-930L camera but don't want to give out my password that would allow people to change settings..
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May 5, 2011
i was playing back the recording,when i skipped ahead, the sound disappeared. I am recording 10 hours worth everyday, most of the time i just need to skip to a certain time to see and hear what was going on,
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Feb 12, 2013
How to add an external antenna? I'd like to mount a DCS-930L in a location (inside a metal housing) that would need the antenna to be a few inches away. Any internal layout information?
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Aug 31, 2012
I just brought this D-Link DCS-930L. I insert the disc and follow the instruction and select the option of without WPS and follow the step of connecting the lan cable and power point but at Step 2, after the green light, it keep prompting me that it can't find the camera. it connected to the router where there is a lan cable connected to my pc.
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May 12, 2011
I had to get a new router from verizon cause the old one died. so i reset the camera and wipe all the dlink software and settings. I then start fresh. i get all the way to choosing wireless and input the password. It states that there is a problem saving your settings. I tells me nothing more. I spent 4 hours on the phone with tech support and i can get it working through wired but I can't put it in my childs room wired. it worked perfectly before the router switch. funny thing is that its the same brand and model router.
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May 6, 2011
I downloaded the MAC setup Utility(BETA) and it can't find the camera.The camera is connected via Ethernet-Light on the front under the lens is green (blinks sometimes)First thing I noticed wrong was the setup utility asks if the light on the side of the camera is lit green-there's no light on the side of the camera as far as I can tell. I tried unplugging the camera and hitting the reset button on the back-nothing works.
PC: MAC OSX 10.6.7 (2.2GHz Intel Core 2 Duo/4GB RAM)
Router: Linksys WRT54G Wireless-G Broadband 2.4GHz
Browser: FireFox 4.0.1
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Nov 27, 2011
i installed cameras but want to set up for motion. I have 2 dcs 930l cameras and I can see them live i have only 2 settings live video and camera info i also downloaded the link from support.dlink.com i have a new windows 7 laptop and it keeps tryng to download java app problem is now computer keeps asking for a username and password and I have no idea what username and pw it wants as it says in the box it is unsecure
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Apr 7, 2011
I just recently purchased the DCS-930L wireless camera, and I am trying to connect it to my Netgear router but it states that there's an error and can't connect. My itouch and laptop connects fine with the router.
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Dec 8, 2011
Is it possible to install the D Viewcam software on a PC that is offsite (different network) as the camera and record from there? Basically the camera is home and you record from work.Can I record directly to any NAS (same network as camera) without having a PC in the middle? Or do I need a specific NAS?What about one of those external hard drives that hook up directly to a router?
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Jan 22, 2012
I have the DCS-930L set up at home with motion detection emails. I only want it to be sending emails when I am not home, of course, but there's no way to turn off the camera through my dlink.com as far as I can tell (only an option to remove the camera, which I assume is something more drastic). Is my only choice to unplug the camera when I don't want it emailing?
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Jun 10, 2012
I am able to access 930L (2 cams) from wifi be it laptop,iphone or ipad but I am not able to see it through 3g.I have Huawei fibre optics broadband reuter from Starhub.Starhub is running away if ask them to fix it. Huawei never takes the call.I tried atleast 3 times 10 minutes each at 8006011450.It goes to disconnect. The lot talked about UPNP is enable in reuter but it does not work.
Now i talked to Dlink support with ticket DCX36811.They advised to load the firmware.I did it still the connection timeout is there. we have baby to monitor through iphone/android 3g.
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Jul 5, 2011
I bought and hooked up my DCS-930L camera last week. Have since traveled overseas and go to Mydlink website, log-in and then it tries to install a java applet that never does install. It shows the security box where it asks me to run and then it shows another security box with a message: java.io.FileNotFoundException:C:usersmynameAppDataLocalLowSunJavaDeploymentsecurity rusted.certs(Access is denied)
I click ok and the java applet never loads. It just keeps saying Installing Java Applet.
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Mar 10, 2012
I have a DCS-930 running successfully on my home network. Now I want to set up a DCS-932 on a different network at my mother's house in another city, so I can monitor her house from a distance. Questions:
1. After installing, will I be able to see both cameras at mydlink.com if they are on different networks?
2. Is installation any different because there are 2 networks?
3. Can I use the existing install wizard on the laptop that I used with the 1st installation or should I use my mother's PC?
4. How do I get started since the first instruction is to insert and use the CD that came with the new camera?
Basically I want to know what the install procedure is if I am using a different network but the same laptop I used with the 1st one. The laptop has a wireless connection to both networks.
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