D-Link DCS-942L :: Not Trigger Motion When Configured To Send Snapshots Over Email
Nov 9, 2011
On my new 942l, after 5 days of usage and tinkering with various settings, I cannot get the camera to obey the trigger=motion when configured to send snapshots over email. It does work when configured to send snapshots over email with trigger=always.Interesting enough the trigger=motion works just fine to upload snapshots to FTP. Yes, it uploads the pictures correcty on FTP detecting correctly movements, but it would not send those over email. To me it looks like a bug in the firmware that I have now a 100% repro.Are there any logs you want me to send to you for debugging?And : Is there a known workaround I can apply (reboot, resetup etc)?
Detailed description of the problem:I have setup the camera to upload snapshots to FTP AND send them over email for trigger=motion.This is what works : the snapshots are nicely uploaded on FTP , but not sent over email.Interesting : if I set trigger=always, snapshots will both be uploaded to FTP and sent over email. The moment I switch back to trigger=motion they go only to FTP and not over email.Even more interesting : the video clips work correctly with either email or FTP for trigger=motion.
What could cause this?The email (account, port, password) and FTP settings are definitely not a problem since I see pictures/videos in email or FTP with trigger=always.The motion settings are not a problem either since snapshots upload correctly on FTP when movements are detected.What it apears to be is the software is not reading or obeying correctly a certain combination of settings.I'm wondering if it has to do with the fact that for video clips the "email" and "ftp" are exclusive, but for snapshots they are allowed simultaneously. And somehow the logics get mixed up causing certain combinations of settings to now act out?
What else I tried?I tried many reboots, unplug followed by plug back in and so on.I tried saving and restoring the settings to/from a file hoping that will "reset" something.And I tried many combinations of settings, including changing the order I set and unset hoping a different code path that works will be hit.I did not try a restore to factory defaults since I installed the camera in a hard to reach place and if I restore to factory defaults i need to take it down connect it to a cable in order to redo the wifi settings.
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Aug 19, 2012
the 942L is up and running but I ain't getting no email snapshots nor video clips.I think the menu for setting up the "Video Clip" and "Snapshot" is severely lacking info for users like myself; what to type in the smtp field, the sender or recipient email fields, and especially not username and password. Do I put my email username and password there, or my MyDlink login email and password?
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Aug 19, 2012
When activating the option to send mail when motion is detected I am receiving mails permanently while I am at home and walking through the zone observed by the camera.
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Jun 2, 2012
Motion detection is setup - and I can see in the log and on the Live Video "Motion Trigger Indicator" that this part is working. I can also send test-emails, so the smtp is set up correct. In the Event Setup I have a valid server and a motion triggered event with the status ON. But no emails are sent . In the log there is also no indication of the server trying. Am I missing something - or is this not working for anybody?
And - there is no firmware beyond 1.0 for this model as far as I can see.
P.S. I am using a Gmail account for smtp, port 587 and using startTLS to send with,
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Feb 25, 2013
I have 3 cameras. all had the problem that after a while motion detection would be triggered continuously for no reason at all. With 2 of them I managed to fix it with a firware update, but no luck with the 3rd one. I even tried several different firmware versions.) it starts to record continuously after abt 24-48 hrs & i have to reboot to get it to stop.
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Nov 2, 2012
I have been having no luck with DLink support getting an answer. I have the DCS-942L which allows me to set the date/time zone but when I try to add motion detection settings the page always times out during the save. I tried using CaT-5 CABLE instead of wifi for settings (camera on same router and desktop pc) but after the "saving" message appears, it eventually times out and I have to click the Back arrow to return only to find none of my settings saved. I also want to note that each time I log in I see a broken certificate error message. Using Win8 with IE10. Also tried on Win7 with IE9 and XP Pro with IE8.
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May 30, 2012
I have a 932L already and wanted to add another camera, so I purchased the 942L in the US. I live in Canada. The 932 works perfectly, emailing me without any problem. Set up was a breeze. This new camera appears to be a problem. I cannot get this turkey to email. I am very computer literate, and I have been working on this thing for ages now without success. I would like to return this thing and get another 932, but hard to do from here. I see from these forums that nobody else appears to have gotten it to work either. By the way, I upgraded it to the latest version firmware, no change. How to email images using the motion detection?
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Dec 11, 2011
I have been testing my new DCS-942L and found that while the motion detection works great it is sometime hindered by the audio mic setting of motion detection. I have turned down the microphone settings to the lowest (10) and the only difference is miniscule. The camera will still set off the motion detection prior to anyone being in the screen, and if the person enters the screen immediately after the noise the camera will not record the movement.
I have adjusted the sensitivity down to 25% and continued having the issue. I would like to record motion with sound. So either the microphone needs to be able to be adjusted lower, or not set off the motion detector.
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May 16, 2013
i still play with the motion detection feature of the 942L. Is there a way to see where on the live-picture the motion is detected?I do not see any motion on the srceen but the cam still detects motion and records every 60 seconds. Also i played with the sensitivity but without success. So i had the idea to ask the cam where on the screen the motion was detected...
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May 31, 2012
I've just successfully set up my network camera and as I was running through the advanced settings, what it wants from me when it comes to setting up images being sent to my e-mail. I've looked up some old threads to get a clue and thus far nothing works. Testing my entries results in "Invalid e-mail setting" 10 out of 10 times.
The setting format I'm trying to use is as follows:
-- smtp.gmail.com
-- 587
-- myemail@gmail.com
-- myemail@gmail.com
-- myemail
-- mypassword
-- STARTTLS
My GMail account is POP Enabled (whatever that is) and I used the username for that e-mail for bother the Sender and Receiver fields, as well as that e-mails username and password.
I'm lost. I bought the camera so I could document my landlord's maintenance people "touring" my apartment while I'm at work, but I wasn't aware having it save screenshots would be so complicated.
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Dec 4, 2011
I recently set up two cameras. I had set up one for motion detection and email to a gmail account. It seemed to work fine, but then for some reason the motion detection tab didn't show the room like it did before. It doesn't show any picture or anything like it did before, so I couldn't choose the squares to choose the detection area. This is through mydlink account->camera info->advanced settings, and logging in to the camera remotely.So I switched to the other camera, and got it working as of last week. But now, the motion detection doesn't work anymore? It appears to be related to the username/password for the email account. I can no longer send test emails, it says invalid username/password, though the exact same values worked last week, and I didn't change anything. I tried resetting it, then setting it again, but no luck.
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Feb 8, 2012
Is there any way to change the subject line of the email alerts that are sent? Right now mine are coming with the MAC address, date and time. I would like to remove the MAC address and date and time so that I can sort them into one folder when I sort my email by subject.
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Jan 24, 2013
Region : Canada
Model : TL-WR1042ND
Hardware Version : V1
Firmware Version : 3.12.22 Build 120424 Rel.39632n
I have a WR842ND with firmware 3.12.22 Build 120424 Rel.39632n. I can't seem to get the mail log emailed out. I've tried hotmail, gmail and ISP email ids. I know these will work as I've done it with my NAS and other routers. When I'm in the System Tools/System Logs/Mail Settings I have authentication enabled and I know I've put in the proper information including mail server outgoing mail names EG. smtp.live.com for hotmail.
I don't see any place to identify a non standard port IE. not port 25, to use. So when I try to send I get the Userid or password is wrong message. Do I have to configure something else.
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Mar 10, 2012
I have my 942L set up for continuous recording. When I look at the files, the camera will record between 20 and 55 seconds, end that file and start another. The next file then starts between a few seconds and as much as 40 seconds later leaving a gap in the video recoding. The file sizes are all different and the amount of record time is different for each file.
Also, about 80% of the time, the time increments a few seconds on a playback and then stops updating even though the video is longer.
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May 16, 2012
So I have bought myself a DCS-2121 with firmware 1.05, 4630. Everything works fine except that the camera does not seem to adhere my settings on the snapshots page. At average, it seems that only one image is sent to my FTP-server regardless of the interval parameters.
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Aug 2, 2011
i cant send an email from my yahoo email.
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Jul 30, 2011
I am having almost an Identical issue. It seems that I can do anything I want on the internet, but the second I open hotmail all the problems start. Issues occur on both FF and IE. As with you I am able to continue to get some information on sites that are currently open (for example I will get incoming IMs, although I cannot send replys, and my stream on facebook continues to update). Once this happens I cannot open any new webpage or use the wireless on ANY other device in my house (iphones and printer); wired devices seem to have no issues. I have done everything as far as resetting, updating firmware etc to my router with no luck. I have a netgear dual band router, computers with Windows 7 64bit. It seems that accessing Hotmail on the iphones does not trigger the same issue...
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Oct 19, 2012
ican receive e-mail, but I cannot send it.
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Sep 29, 2011
I can't send my email using my laptop
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Aug 5, 2012
I just got the camera today, looks good, works good, at least so far.. BUT I was SURE this camera had a battery and charge function!? What's the point of having this camera if I can't place it say inside my car or in the garage (where it needs to be hidden, alas I can't use any cords!)?
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Jul 12, 2011
Mail in yahoo alwaysworked until recent Sunday . Now can receive email but not send in yahoo Yet a sent copy is saved in my sent box. but my recepients do not get the mail
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Mar 6, 2011
Ever since I upgraded to the netgear WNR2000v2 router, I can receive email but not send it.
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Apr 16, 2011
Im using WCS v7.0, I want wcs to send me an email when an AP goes down. Is it possible to do it on wcs? If so, how?
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Nov 19, 2012
Server Error: 550 emails blocked from send.
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Oct 12, 2011
I use MS Outlook (Office 2007) to manage my e-mails. This works fine on my own wi-fi at home. However, when I am in Portugal and I connect to wi-fi in a coffee shop for example, and I load up Outlook, then I receive my e-mails fine, but I cannot send an e-mail.
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Jul 16, 2011
I was trying to send a word document via e-mail I put the wrong information and now I cant fix it.
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Sep 6, 2012
I have a Windows Server 2008 box. Let's call it the management server. It has two NICs. Let's say NIC1 has an IP of 10.1.1.5. NIC2 has an IP of 192.168.1.5. NIC1 can get to the internet. NIC2 is internal only and does not connect to the outside world.Now - I have a UPS on the internal network. Say 192.168.1.6. The management server and UPS are connected via a somewhat cheap but functional router. The UPS can not get directly to the internet or the 10.1.1.0 network. I would like to configure the UPS to be able to send notification emails through the exchange server that is, say, 10.1.1.10.
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Nov 1, 2011
I have a 4507R that will be using track and sla for failover/failback on two WAN circuits going out of my switch. Is there a way to configure an email notification, or some other sort of notification to let me know which route is being used, especially when the failover kicks over to by backup route.
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Mar 14, 2013
just upgraded to a Linksys EA4500 wireless router at my small office from an old Netgear. My email now wont send messages out on either my IPhone or my laptop(Toshiba) while using the wireless network. If I turn off Wi-Fi on my IPhone, my email immediately sends the messages. What settings do I need to change? I have Comcast internet and one IMAP email account and one "Yahoo" email account
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Mar 14, 2013
just upgraded to a Linksys EA4500 wireless router at my small office from an old Netgear. My email now wont send messages out on either my IPhone or my laptop(Toshiba) while using the wireless network. If I turn off Wi-Fi on my IPhone, my email immediately sends the messages. What settings do I need to change? I have Comcast internet and one IMAP email account and one "Yahoo" email account
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Sep 15, 2011
Where/how do we setup an SRP527W to send email notifications? Can't seem to locate the setting when logged in as admin.
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Jan 17, 2012
We are upgrading from a Pix 515e to a ASA 5510 with CSC SSM. We cannot send outbound email or receive any email from the outside world. I have placed a call with Cisco Support with no luck. [code]
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Apr 12, 2011
I have a Cisco asa 5510. I am doing attack a my firewall, using n map. I am seeing in the log the attack but i like that firewall send only alarm of attack by email . I have active email with warning and i received very much email.
I observed that graph show attack, but not ip of attacker, is possible that Cisco asa show the ip too ? The log show scanning with n map but not shunning IP and not send alarm. How i can send alarm ? The graph no show ip, it's possible show it.
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