D-Link DIR-655 :: Random Disconnection From Internet
Feb 25, 2013
I have been experiencing random disconnection from the internet completely out of the blue lately. Router has worked great for a long long time. Now it just drops connection and is down for about a minute and then I can reconnect or reload a webpage.I have my xbox live and PC wired with a laptop wireless. It drops everything at the same time everytime. I hardwired my xbox to the modem and gamed all day. I would assume this could eliminate the modem as an issue. There isnt any inconsistencies with the router's colour or lights to my knowledge either.
I put a new Ethernet cable from modem to router to try and I thought it fixed the problem but it lasted problem free for about 6 hours then it crashed.
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Jan 2, 2011
I have a Dell XPS 410 desktop PC purchased in 2006 now running Windows 7 (32-bit) that is hard-wired to D-Link 825 dual band N router.
The Problem- The desktop, when actively using the internet, will randomly lose connection to the Internet, then by just waiting, it re-acquires a connection. When it does this it sometimes also disconnects other laptops that are wirelessly connected through the same router, or at least slows them way down. Also similarly effects a hard-wired X-Box 360 (either loses connection all together or, the games start to severely lag) much to the disdain of my game playing kids.
[code]....
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Mar 9, 2012
We have 5 pcs Cisco Aironet 1142 Access Points without controller at the same building. SSID is same for all of them. Our problem is client connected via wireless disconnecting randomly and continues working after a few seconds. IOS versions are same for all of them you can find detailed information about versions and configurations below.
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Mar 30, 2011
I've been having a number of issues with performance on my DIR-655 with streaming media, internet connection being dropped and random reboots. Over the last couple of weeks it has been getting worse, to the point where I'm about to act out the printer scene from Office Space but with my DIR-655! It has been rebooting, completely killing WiFi networks and Internet Connection, almost every 20 minutes when I'm watching DivX over the network. The relevent information about my network is as follows:
-Hardware:
-D-Link DIR-655
-Hardware Version: A3 (US) , Firmware Version: 1.34NA
As an experiment I reconfigured the DSL-380T into PPPOE mode and set the DIR-655 into DHCP Client. This was over 2 hrs ago. So far - no random reboots, no jittering on the Media Center Extender playing videos, no internet drop outs..It seems to me that the DIR-655 doesn't cope well when it has to do the PPPOE network protocol as well as the routing, WiFi and other basic functionality that it should be able to cope with.I'll leave it running as it now is and report back later, but from the dramatic change in behavior I'm hoping that I've finally cracked my perf issues with the DIR-655.
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Feb 18, 2012
I am experiencing random disconnects from the internet -- they have been occurring about 1-3 times per day, although I've just had four in the last 20 minutes.
ISP: Wow! Cable - 15/1Mbps
Modem: Motorola SB6121 (new)
Router: D-Link DIR-655 (new) Firmware 2.00NA
When the internet disconnects:
- Both the LAN & the WAN are affected, but I do not lose any wireless connectivity with the router itself.
- I am able to log into the router wirelessly but cannot access the modem.
- If I plug my laptop directly into the modem, I can connect to the internet.
- When I reboot (using the on/off switch on the surge protector), everything comes back up.
There are a couple of other wireless routers nearby with fairly strong signals, but they appear to be running on different channels.
My phones are DECT 6.0, so there shouldn't be any interference problems with those.
I've been poking around this forum, and have already made some setting changes that seem to be consistently recommended:
- Ensured DNS IP addresses are being filled in under Setup/Internet/Manual
- Turned off ALL QoS (DIR only) GameFuel (DGL only and if ON.) options. Advanced/QoS or Gamefuel.
- Turned off Advanced DNS Services
- Turned on DNS Relay under Setup/Networking.
- Setup DHCP reserved IP addresses for all devices on the router.
- Ensured devices are set to auto obtain an IP address.
- Set Firewall settings to Endpoint Independent for TCP and UDP.
- Using mixed G and N signal mode
- My security setting is WPA-Personal. WPA2-PSK
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Apr 15, 2013
Region : United Kingdom
Model : TD-W8970
Hardware Version : V1
Firmware Version : 0.6.0 1.2 v000c.0 Build 130201 Rel.54921n
ISP : O2
I have sent the following trouble ticket to TP Link Support hoping they can shine some light/fix a VPN issue I am experiencing with the TD-W8970 router.
Please see the text below.........
I have 2 tunnels set up on my TP Link TD-W8970 and although both of these work for a a while, they both drop out after 24-36 hours for no apparent reason. The tunnels still show as "up" in the router, but I lose PING and connectivity to my remote systems. The only thing that seems to fix this is to reboot the router.
I have tried the tunnels with and without "DPD" (Dead Peer Detection) enabled and the results are the same.
I have 2 other friends who have the exact router with the same firmware (latest version), and they too have the same issue.
There is nothing in the logs showing any disconnection of the VPN, and as I have mentioned, the tunnel still shows as "up" on both ends. Its almost as if the service has stopped running, but I cannot check this.
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Oct 18, 2012
Here is my internet setup:Blue Zoom ISP (Satellite) >>> Their Modem >>> Sony Viao Desktop >>> Linksys EA4500 Router,I have a metal garage with an apartment in it about 30 feet from the house. I cannot get any kind of wireless internet into the apartment because it is made of metal. I barely have cell phone signal.So, in order to get internet into the apartment I have a Ubiquiti Nano Bridge mounted about three feet off the ground right outside of the apartment which runs a CAT 5 Ethernet cable inside the apartment into a Linksys EA2500 Router.
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Mar 16, 2011
I have moved into an apartment with 4 friends of mine. We all own HP 6515b Laptop running Windows 7. We connect to the internet through a wireless router. Our connection's name is LINKSYS and is WEP.Once i have connected to the internet, it will continue to work fine for a while. After some random time, it will disconnect.(The computer stays connected to the wireless modem, but computer shows NO INTERNET CONNECTIVITY (in bottom-right taskbar))Then in 5-6 seconds, it will start working again... The only change that is visible is that the exclamation mark on network disappears. The computer remains connected to router for this whole time. Initially we thought it was a problem of our ISP. But later we found out that at a time not all users face disconnection.So at a particular time, it is possible that only I cannot open webpages.
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Dec 29, 2012
Network running about 60 computers, most of which are running windows 7 professional. Some are on a domain, some are not.At (seemingly) random times, some computer on the network will lose the ability to browse websites (including the web interfaces of networked devices). I can't identify what circumstances cause this to occur. I only find out about it when someone calls me.From the affected computer:I can ping sites I can ping our Cyberoam UTM (which acts as our DNS, DHCP, and firewall)disabling/enabling connection doesn't fix the problem releasing/renewing ip doesn't fix the problem flushing dns doesnt fix the problem uninstalled antivirus on two test machines, problem still randomly manifests.replaced the Cyberoam with newer model users have claimed that if they wait a long period of time (40+ minutes) the problem sometimes resolves.rebooting the computer resolves the issue until it randomly occurs again changing the computer's mac address also resolves the issue until it randomly occurs again.
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Apr 4, 2013
My DIR 651 randomly drops connection, is not set for IP fragments (error on PS3 even though I set MTU), and has a flashing green globe compared to my other DLink router which has a solid green globe (replaced with DIR 651). I have BHN Road Runner Turbo (Speeds of 30mb/2mb) and my modem (supplied by ISP) is a Motorola SB5100.
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Apr 12, 2011
I should start by saying I am no novice when it comes to networks but this router has been nothing but a issue since day one.
*The Setup - 2 wired PCS, 2 Wired Macs, 1 Wireless Iphone, 1 Wireless Ipad.
WPA2 Only / AES key, Channel 6, G/N only, Hidden SSID.
*The Problem - 95% of the time the wireless and wired is running fine. However, Sometimes randomly webpages on the computer will stop loading... but heres the kicker... other internet connected programs like Ventrilo, or torrents, or games will still be working and running from the net like there is no problem. When this happens the internet browsers on the macs and PCs will say page cannot be displayed instantly. Happens to all computers at the same time. After about 10min the webpages will load again. I have 16mbs internet and while this is happening my games and voice chat programs do not go up in ping at all.
I have turned off QoS since that made the most sence... but other then that I have no been able to figure it out. I even turned off wireless while it was happening and it still didnt fix it. A sure fire way to fix it is to restart the router.
I am 100% stumped. Do I just have a bad out of the box router? it is only 2 weeks old.
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Oct 30, 2011
I just recently purchased a D-Link 615 and i've been having disconnection issues with the internet. Every now and then the internet connection disconnects and i have to reboot the router to have internet access again.
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Jan 18, 2012
I have a WBR-1310 router that for the past few weeks has been giving me 'limited access' issues at psuedo-random intervals. The router functioned perfectly for a long time, I dug it out of storage about 8 months ago, and up until Christmas it was working fine, then both my roommate and I got tablets. Now our router is supporting 6 devices (PS3, 360, lappy, 2 tablets, smartphone) and occasionally more (other peoples phones, roommates laptop once he gets it repaired). However my research online has led me to believe that I should be able to support near unlimited wireless devices on the network (though effectively only around 30). Still, these extra two tablets are the ONLY change to the network that happened immediatly prior to this problem starting.Now I find that when I'm home alone I can go for the whole day with no network issues, but as soon as my roomy gets home and starts to use his devices the network craps out. unplugging the router and modem for 30 seconds fixes the problem temporarily, though the time before it craps out again ranges from hours to minutes.
I CAN plug my lappy into the modem directly when the router is not functioning and still have internet access, so it's definitely the router with the issue.All devices except for the PS3 are using wireless. I've done a hard reset to the router and set it back to factory settings on two occasions, I've changed the SSID and passphrase to get others off the network, I've changed the security type twice, I've tried some suggestions for similiar problems online such as enabling 'gaming mode' on my routers homepage, and setting a custom IP address (I used 10.0.0.1).Over the last 72 hours or so (the problem has existed for a few weeks) I've also received a few messages about my laptop having an IP address conflict; unsure if that is related, but I'm still able to access the internet when I get that message (albeit slower than average) [code] I will update this with another ipconfig the next time my internet dies; which I'm sure will be sometime today.
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Apr 1, 2013
Region : India
Model : TL-MR3020
Hardware Version : V1
Firmware Version : 3.14.2 Build 120817 Rel.55520n
ISP : HNS/Instanet (Cable Internet)
I am using the Router in 3G/4G mode, with WAN only (PPPOE) enabled. I have set a personal SSID in the Wireless > Wireless Settings > Wireless Network Name field.
I do not see the particular SSID on my computer, instead on every reboot / restart of the device a random SSID is generated. see attached screenshot. I can connect and everything works well, but I have to enter the WPA key after each reboot.
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Dec 27, 2012
I have Windows XP Pro SP3. After a random period of maybe 30 mins to a few hours, my internet connection seems inexistant. PC reacts like there is no internet cable plugged in. I've checked the ipconfig command in command prompt before my internet shuts down and after and there was a change. A few lines(IPs) were missing after my internet fell.
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Jan 16, 2011
I am playing a game, like Battlefield Bad Company 2. Every 5-15 minutes, I get 3 lag spikes. When I get the lag spikes, everyone who is using my internet, also gets it the same time as me. So my computer is not the problem.For example: I am just running, shooting people (online), and then, randomly, people are running on the spot for like 3 seconds, and then they teleport somewhere in front of them. And then it goes back to normal, then it happens again. It will happen 3 times.
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Mar 2, 2013
recently upgraded most of my computer parts and reformatted from windows 7 enterprise 32bit to win7 enterprise 64bit. (all of this happened in a computer store) I never had internet problems before the reformat, however it has happened to me before when I had previous, newly reformats on my pc which usually goes away after 2-3 months. here is the problem, the internet is fine when I start using it and after an hour or two it will disconnect and when I troubleshoot it, it will just say "DNS server isn't responding" and what I do is turn the modem off and turn it back on and the internet will come back after 10-20 seconds. so basically my internet is fine and will just go down then to fix it I just have to turn the router off and on.
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Mar 26, 2011
My internet is randomly disconnecting every once in a while. It seems to be at random intervals of 30 minutes to two hours. While it is disconnected my modem lights are still on and it says that I am connected to the internet.I am wired directly to a modem from my computer.
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Jan 15, 2012
We are having an issue on our domain where both internet and network connection drops at random, this lasts from about 30 secs up to a minute.The Domain server is running Server 2003 and we have afew XP and a few windows 7 machines.All of this is behind a SonicWall TZ-200 firewall.[code]
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Mar 9, 2013
Where I try to download files and they do not download. They only download for a few seconds before not receiving any internet connection. Then after a few minutes they slowly download at only a few KB/s before completely not downloading. I also notice random slowdowns when browsing the internet or whatever I'm doing that uses the internet.
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May 27, 2011
Recently I bought a new PC to replace an old laptop that I use in my bedroom. However, initially I couldn't pick up my downstairs router signal. So, I bought a new wireless network card and STILL didn't pick up any signal. I then purchased a Netgear WN200RPT and everything seemed to be ok while using that to repeat the signal up into my bedroom. Then, suddenly, it all stopped working. The WN200RPT would, although showing a full internet connection with no yellow ! or red x's, it would never ever load webpages. So, I removed it and put it back in its box. Then, for some unknown reason after a Windows 7 reinstall, my network card started picking up the signal from my home router and had a good speed and signal. This worked fine for a month or two before it started playing up again. It would randomly slow down and stop loading webpages, or completely lose the signal and show a red x, stating that no signals could be found. The strange thing is, all the other PCs in my house connect wirelessly fine, and so did the laptop that was in the same room as this PC. After a system restore, the internet started working again. Then it stopped. Another restore later, it works. Now it's intermittent again.
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May 15, 2011
When doing anything on my PC, gaming, browsing, whatever, I will have random disconnects for a few seconds and it will reconnect. I don't get the "your network cable has been unplugged" message, it just stops working for a second or two and starts working again. This has been happening for a few months after a fresh install of windows xp and I haven't really tried to fix it.Every other computer in the house is fine except this one, it can't be the modem because a new one was installed a few days ago and its the same problem. The router was reset within the last week as well. I think the problem is with this computer alone but I don't know where to look. The problem didn't happen for a few days after I put a new network card in, but soon after it continued happening. I also have tried a few different CAT5 cables, even the XBOX one but nothing resolved the issue.
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Jul 30, 2012
How to keep wireless internet capability on? All of a sudden it turns off and I have to turns it on each time I swtich on the computer.The problem is with an ASUS, X53Z Series notebook. BTHomeHub-DE88 internet access.
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Oct 26, 2012
I have fiber optic Internet with static ip and keeps disconnecting at very random times. It started 3 weeks ago, before it worked perfect. Most of times dcing 3 times per hour. But sometimes working for hours without dcs. Usually disconnects only for half minutes then reconnect, it can be very annoying. The provider keep saying that need change router. I'm tried three different of routers already, but keeps disconnecting. I'm tried connect the net directly into my cpu, without router, but not worked, dc-ing too. I tried ping the default gateway when its disconnected, and its saying: request timed out.What else can i try? It should be, that the provider has too many clients, and their router collapsing?
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Feb 17, 2011
I have a brand new Dell laptop running windows 7 connected to a sky router wirelessly. My internet connection randomly just drops. At 1st I could just click on the yellow triangle and troubleshoot and it would reset the network adapter. I cannot do that now - Im having to disable the adapter and the enable it and Im back on the internet.I have set it up so I am connecting via a manual IP address as I wondered if when the kids PS3 was connecting it was pinching my Ip address.
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Jun 19, 2011
my internet would just at random STOP for like 2-3 seconds then catch up with itself. I have 3 computers, 1 printer, a laptop and an xbox all setup on a NetGear N300 Router. the 3 computers and xbox are directly connected to the router. the printer and laptop are wireless.The Road Runner Modem is a CISCO Cable Modem DPC2100R2. Now when this random STOP happens... on programs like Teamspeak peoples voices cut out but then quickly catch up with themselves. On Black Ops PC and Xbox everyone freezes for a few seconds then catch up to themselves and I'll get a connection interrupted. I'd be asking friends around me to see if they got that "Connection Interrupted" and they say no. On Rock Band 3 I get randomly disconnected from the game with everyone asking what happened...When this STOP happens... my computer doesn't give me any error message like "Local Area Connection is unplugged" or anything like that. I've tried checking my CISCO modem's log and it shows no problems.Last week I swapped out the Road Runner Modem at their swap shops to see if that was the problem. Obviously it isn't. The Router I had before the NetGear did the same exact thing except it was a westell...I've tried directly connecting the modem to the computer and trying that to see if there was some kind of miscommunication between the router and the modem... same thing.
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Aug 16, 2011
I play some games online casually, primarily League of Legends, and about every second sitting the internet has frequent 'blips' of going down for long enough to make the game have connection issues. I've noticed it is the sending that goes down and if the receiving goes down at all, then it is very quick. (The game still plays and I see everything that is happening but cannot respond. This happens in Rift too the rare time I play it and the even rarer flash games I play). Though I have tried many things to fix this issue, it hasn't truly bothered me that much until recently when I realized I play even less than I normally would out of fear the game session will be ruined by the internet.About half a year ago the internet was in very bad shape. It crashed often and stayed down for a long time. My ISP is Comcast (Or Xfinity...), and it took me many weeks of harassing their customer support (off and on) for them to fix it. Then it ran smoothly for a couple months before it started having these blips.
The details:When it has a blip, before, during, and afterwards (I've sat by the modem to watch it happen), there is no indication of the internet having trouble on the modem indicator lights. Nothing changes, and they flash at about the same rate as normal. The router I have is a Linksys, and nothing seems to change on it either during a blip.I have the games port forwarded. All my firewalls including the windows firewall are off. I have updated my wifi and internet drivers on my computer and am using the firmware recommended to me by my ISP for the router.
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Jan 29, 2013
I've been having some problems with my new custom built computer connected wirelessly to my Router. My router is an SMCD3GN. So it is a Router/Modem in one. I am currently using the Linksys AE3000 Wireless-N USB Adapter. I have had a past Wireless USB Adapter, & an internal Wireless network card. The USB quit working & in order for me to get it to work is I have to reinstall the drivers everytime I turn my computer back on. The internal wireless network card would randomly lose internet every 30mins - an hour. Being a gamer, this is very frustrating. So, right now I am using the Linksys USB, and I was just playing a game & talking to some friends on skype & I would lose internet for 2 seconds then it would automatically reconnect. So I am beginning to think that it might be my Router but I tried my USB on my laptop for like 10 mins (I disabled the internal wireless network adapter) & I went into cmd.exe and pinged google for about 10 mins, & it said "Request Timed Out." several times.
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Apr 30, 2011
isp is Comcast. They have had 2 techs come out here to look at problem and found nothing. I'm on a wireless connection with router in the next room. Modem was replaced a week ago and still problem persists. Landlady says she has no problem (shes the one in the next room and is connected directly) but I think that because she doesn't notice (I play online games so its very noticeable). I have excellent signal from router. This is my report:
Windows IP Configuration
Host Name . . . . . . . . . . . . : *****
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
[code]....
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Oct 26, 2012
Since last night 10/26/12 I have been experiencing random lag spikes on all games (Hawken Beta(installed yesterstay), Mechwarrior beta, MW3, and BF3).
* Framerates do NOT drop when the lag occurs
* Lag last for 1-3 seconds
* Lag occurs on both wireless and wired connections
* Lag occurs when no one but myself is on the network and while others are on it as well
* Only occurs while gaming as far as I can tell
* Unsure if other computers on network are lagging because none of them are gaming computers
* I have performed tests using SpeedTest and the ping/DL/UL speeds are normal
* Tried turning off Anti-virus (Kaspersky). No Change
* Ran virus and malware scans using Kaspersky and malwarebytes. Both negative results
I am able to run to see if it is a laptop hardware problem or a router/modem issue/ISP issue?Cable ISPCisco Modem (with phone)Netgear gigabit routerM14x-R1Intel I5-2430M8GB RAMGeforce 555m 3GBKiller Wireless-N 1103
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Sep 18, 2012
I've been having this problem for quite some time, mostly since my mother bought her first Asus Laptop that came with an Asus WL-530g V2 wireless router.Problem is sometimes I get a random disconnect where Local Area Connection is identifying. On some occasions it reconnects on it's own after a few seconds, other times I have to diagnose the problem and I get a "Windows doesn't have a valid IP config" problem but it fixes that.The other problem, and I don't know if the two are related is that very often, for short/long periods of time I get a drastic reduction of internet speed. From what I can tell, it's got to be something to do with the network configuration or the actual router itself, it's very old and Asus stopped making firmware for it in '09. Useful data Basically I have a wired connection from my desktop to the wireless router.
>>>Asus WL-530g V2 Wireless router
>>>Atheros ar8151 pci-e gigabit ethernet controller (driver up to date)
>>>ISP RCS RDS
>>>DSL connection
>>>ESET nod32 Antivirus
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Jan 26, 2011
I've been having this problem on my desktop and it's really annoying when i try to play online games that need a constant connection.I have Windows XP and i'm using a wireless connection via a wireless USB adapter. The problem is that the internet is running fine but at random intervals it starts to not send or receive any packets. This will usually cause my to disconnecting during a game causing other players inconvenience. After I d/c the internet will usually take 5-30 seconds to start sending and receiving packets again and regain connection.
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Oct 14, 2011
I check all of the settings and changed the channel to see if it works. For some reason it disconnects my wireless internet at random times and i know before it never use to do that before with a older router. There is nothing blocking it, it worked before, and my computers can connect except two. The only thing i can guess is my wireless card.
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