D-Link DIR-655 :: Internet Connection Being Dropped And Random Reboots
Mar 30, 2011
I've been having a number of issues with performance on my DIR-655 with streaming media, internet connection being dropped and random reboots. Over the last couple of weeks it has been getting worse, to the point where I'm about to act out the printer scene from Office Space but with my DIR-655! It has been rebooting, completely killing WiFi networks and Internet Connection, almost every 20 minutes when I'm watching DivX over the network. The relevent information about my network is as follows:
-Hardware:
-D-Link DIR-655
-Hardware Version: A3 (US) , Firmware Version: 1.34NA
As an experiment I reconfigured the DSL-380T into PPPOE mode and set the DIR-655 into DHCP Client. This was over 2 hrs ago. So far - no random reboots, no jittering on the Media Center Extender playing videos, no internet drop outs..It seems to me that the DIR-655 doesn't cope well when it has to do the PPPOE network protocol as well as the routing, WiFi and other basic functionality that it should be able to cope with.I'll leave it running as it now is and report back later, but from the dramatic change in behavior I'm hoping that I've finally cracked my perf issues with the DIR-655.
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Jan 1, 2013
I have a E2500 router that until recently has been working fine, the router currently will reboot at random occasions. I have tried resetting the router to factory defaults to test if the firmware was an issue but both the factory default and the most recent firmware build(1.0.05 build 2) offered on the download support page. I have tried 2 different AC adapters to test power and two different Cat5 cables so hard ware wise everything is looking good. I am concerned that it may be an issue still with firmware or with the cooling fan and the unit may be overheating.
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Mar 7, 2012
This switch randomly reboots throughout the day. I checked the stacks info and reported it was using crashinfo_12 (report below). I have access to the switch throughout the day if more config info needs to exported.
Cisco IOS Software, C3560 Software (C3560-IPBASEK9-M), Version 12.2(50)SE1, RELEASE SOFTWARE (fc2)
Copyright (c) 1986-2009 by Cisco Systems, Inc.
[Code].....
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Apr 1, 2012
Watch youtube? Router resets! Hookup a wired connection? REBOOT! Hookup a tivo wirelessly, use wifi calling, or listen to spotify.. REBOOT!Is there ANY way for this router to NOT reboot randomly?
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Feb 1, 2011
I am using wireless connection and my VPN connection ets dropped all the time. Are there any settings I need to change?I am using juniper networks client. Is there any settings I need to change?
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Apr 4, 2013
My DIR 651 randomly drops connection, is not set for IP fragments (error on PS3 even though I set MTU), and has a flashing green globe compared to my other DLink router which has a solid green globe (replaced with DIR 651). I have BHN Road Runner Turbo (Speeds of 30mb/2mb) and my modem (supplied by ISP) is a Motorola SB5100.
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Apr 12, 2011
I should start by saying I am no novice when it comes to networks but this router has been nothing but a issue since day one.
*The Setup - 2 wired PCS, 2 Wired Macs, 1 Wireless Iphone, 1 Wireless Ipad.
WPA2 Only / AES key, Channel 6, G/N only, Hidden SSID.
*The Problem - 95% of the time the wireless and wired is running fine. However, Sometimes randomly webpages on the computer will stop loading... but heres the kicker... other internet connected programs like Ventrilo, or torrents, or games will still be working and running from the net like there is no problem. When this happens the internet browsers on the macs and PCs will say page cannot be displayed instantly. Happens to all computers at the same time. After about 10min the webpages will load again. I have 16mbs internet and while this is happening my games and voice chat programs do not go up in ping at all.
I have turned off QoS since that made the most sence... but other then that I have no been able to figure it out. I even turned off wireless while it was happening and it still didnt fix it. A sure fire way to fix it is to restart the router.
I am 100% stumped. Do I just have a bad out of the box router? it is only 2 weeks old.
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Nov 27, 2011
where my internet dropped alot while playing ps3.i switched from my horrible d-link router to a DIR-655 Since i bought it, i've never dropped but my connection speed is an issue when playing my ps3.I use a wired connection through my router.some periods during the day it's 2 mbps download.. that's really slow considering my computer has 20 mbps download through wired connection.some periods during the day it runs fine @ 4 mbps - 5 mbps download (this is fine for gameplay but it lags a bit)if i directly connect my modem to my ps3 - it goes 20 mbps download (amazing fast speed)I called d-link technical support and did everything from port forwarding to turning on DMZ and putting my ps3 IP in there. I have a 2 part question: is there anything i can do to boost my ps3 connection download speed as high as it would be if it was connected straight to my modem while using a wired connection to my router? if that's not possible, is there anyway i can keep a stable download speed @ 5mbps?
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Jun 9, 2012
Despite all the drama regarding the DIR-615, I've had the B2 revision since around late 2008 or early 2009 (can't remember exactly, most likely late 2008) and it had been working flawlessly. And I do mean that. I never once had a problem with this router and highly recommended it. Back then I was on a 24/1 connection, and had been up until recently.
Now I'm on a 100/10 line, and things haven't been looking too great. The internet is stable for the most part, and I am getting full speed, but the router has been starting to drop its connection a lot. I've had to release -> renew (or simply restart the router) quite often now and it seems to be happening at complete random.
weaking with settings, updating firmware, etc but no luck. All connections in question are of course wired, not wireless.
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Feb 23, 2011
I have a Dell Latitude d810 laptop that has XP Professional and an Intel PRO/Wireless 2200BG driver. It has been working fine for nearly 3 years. Recently I changed it from a domain to a workgroup and now the internet connection drops after about 5 - 10 minutes.When I say "drops", I am referring to the browser can no longer display the webpage. The internet connection still shows to be "Excellent". I even tried pinging www.google.com and it can still ping the website but the browser just stops working. I have tried Firefox and IE.I updated the DNS to use the default primary DNS suffix. The only way to get the browser to re-establish a connection is by rebooting the laptop.[CODE]
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May 4, 2011
I'm trying to set up a website filter on my DIR-601. I created a policy for 2 MAC addresses, with a schedule from 10AM-6PM, selected "Block some websites", and disabled logging. Under website filter, I added some entries, and selected "DENY computers access to ONLY these sites". When the policy is enabled, and I try to access one of the blocked websites, it gets blocked correctly ("The URL access was denied by administrator.") However, for all other websites, I get "server unexpectedly dropped the connection" errors, eg "Safari can�t open the page [URL] because the server unexpectedly dropped the connection. This sometimes occurs when the server is busy. Wait for a few minutes, and then try again." or in Chrome "No data received. Unable to load the webpage because the server sent no data." This happens with ALL non-blocked websites. I'm using hardware version A1, firmware version 1.01NA.
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Feb 25, 2013
I have been experiencing random disconnection from the internet completely out of the blue lately. Router has worked great for a long long time. Now it just drops connection and is down for about a minute and then I can reconnect or reload a webpage.I have my xbox live and PC wired with a laptop wireless. It drops everything at the same time everytime. I hardwired my xbox to the modem and gamed all day. I would assume this could eliminate the modem as an issue. There isnt any inconsistencies with the router's colour or lights to my knowledge either.
I put a new Ethernet cable from modem to router to try and I thought it fixed the problem but it lasted problem free for about 6 hours then it crashed.
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Oct 26, 2012
I have fiber optic Internet with static ip and keeps disconnecting at very random times. It started 3 weeks ago, before it worked perfect. Most of times dcing 3 times per hour. But sometimes working for hours without dcs. Usually disconnects only for half minutes then reconnect, it can be very annoying. The provider keep saying that need change router. I'm tried three different of routers already, but keeps disconnecting. I'm tried connect the net directly into my cpu, without router, but not worked, dc-ing too. I tried ping the default gateway when its disconnected, and its saying: request timed out.What else can i try? It should be, that the provider has too many clients, and their router collapsing?
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Feb 18, 2012
I am experiencing random disconnects from the internet -- they have been occurring about 1-3 times per day, although I've just had four in the last 20 minutes.
ISP: Wow! Cable - 15/1Mbps
Modem: Motorola SB6121 (new)
Router: D-Link DIR-655 (new) Firmware 2.00NA
When the internet disconnects:
- Both the LAN & the WAN are affected, but I do not lose any wireless connectivity with the router itself.
- I am able to log into the router wirelessly but cannot access the modem.
- If I plug my laptop directly into the modem, I can connect to the internet.
- When I reboot (using the on/off switch on the surge protector), everything comes back up.
There are a couple of other wireless routers nearby with fairly strong signals, but they appear to be running on different channels.
My phones are DECT 6.0, so there shouldn't be any interference problems with those.
I've been poking around this forum, and have already made some setting changes that seem to be consistently recommended:
- Ensured DNS IP addresses are being filled in under Setup/Internet/Manual
- Turned off ALL QoS (DIR only) GameFuel (DGL only and if ON.) options. Advanced/QoS or Gamefuel.
- Turned off Advanced DNS Services
- Turned on DNS Relay under Setup/Networking.
- Setup DHCP reserved IP addresses for all devices on the router.
- Ensured devices are set to auto obtain an IP address.
- Set Firewall settings to Endpoint Independent for TCP and UDP.
- Using mixed G and N signal mode
- My security setting is WPA-Personal. WPA2-PSK
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Feb 14, 2013
Region : Argentina
Model : TL-WDR4300
Hardware Version : V1
Firmware Version :
ISP :
Region : UnitedStates
Model : TL-WDR4300
Hardware Version : V1
Firmware Version : 3.13.23 Build 121225 Rel.37950n
ISP : Comcast
I just upgraded my DLink DIR655 to WDR4300. My VOIP service has worked for the last 5 years. But with WDR4300, I'm frequently experiencing dropped calls. The call will be cut off every 20 seconds or so. This is really a deal-killer.
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Feb 17, 2012
I continue to have significant performance and random reboots with DIR-825 router (hardware: Rev A1; Firmware: 1.13NA). My ISP has checked the lines to my cable modem. If I connect any of my laptops or PCs directly to the cable modem and work off the direct connect, all works fine with no problems for many days and even mutliple weeks. So, the router seems to be the bottleneck/issue.
I've tried multiple settings changes as listed in the forum here. My setup is fairly simple and detailed below.
Setup -> Internet:
-- Dynamic IP (DHCP)
-- I have disabled "Enable Advanced DNS Service"
-- "Use Unicasting" is enabled
-- I have primary and secondary DNS servers set
[Code]....
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Jul 6, 2011
I have a DIR-655 and OVERALL like it -- but there is one HUGE flaw.
I have set up several MAC address-based rules/schedules to restrict the times of use by my kids. FOR THE MOST PART these work fine (all clients on wireless). BUT at random intervals, all of the PCs with these MAC-based rules/schedules in place suddenly lose their internet connection (i.e. get blocked by the router). This does not happen to me or my wife (neither of our laptops have MAC-based restrictions in place for them). A reboot of the router reestablishes connectivity for the blocked machines. This reboot is something I find myself doing daily -- sometimes multiple times per day. I have verified that the latest firmware version is in place.
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Dec 12, 2011
My etherenet connection dropped out of my network sharing center and i can not get it to come back. I dont know where to look or how to reactivate it.
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Nov 13, 2011
I'm running a D-Link DIR-655 Hardware Version A3, Firmware Version 1.21. In the past, it has been flaky, and I considered updating to the latest firmware (1.3+ something), but everywhere I read (mainly this forum) said it might be WORSE for the router and couldn't even be downgraded, so I decided to ride it out.
Eventually the problem disappeared and I forgot about it, but now it's back with a vengeance. Recently I opened up a Guest Zone so my neighbors could borrow wifi, and I occasionally run torrents. Torrenting seems to definitely crash the router overnight, while it also seems to randomly bug out, possibly when the neighbors are using the Guest Zone. The Guest Zone might be responsible, but I have no idea.
For what it's worth, I don't think my neighbors are terribly tech-savvy, so I doubt they're filesharing or doing anything risky. They might have malware installed, but I don't know.
Is there a way I can diagnosis my precise issue, should I go ahead and update to the latest firmware to try?
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Mar 5, 2011
My DIR-655 drops WiFi connections every few days. All wired connections are fine. Rebooting the router fixes the problem at that time. Cable modem works perfectly fine. [code]
I'm sure I'm missing some devices, but that should give you the general mix of wired/wireless devices that I use. I'm single with visits from my son every other weekend, so network traffic is not that high at my house. I've had this router for a couple years now and didn't use to have this problem. I've been updating the firmware, and I suspect this problem happened after on one those updates. I just don't know which one. Also, I didn't use to have any neighbors with Wireless Routers (that I could detect), but recently there have been 2 who have gotten them. I was hoping this was a problem that D-Link was aware of, but that does not seem to be the case. I would hate to have to go out and buy a new router (not D-Link).
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Jan 6, 2013
When I bypassed the router and connect my pc to the cable modem directly, my download and upload speeds are over 20mbps/10mbps. But when I connect my cable modem with the router, it reduced dramatically to under 10mbps/5mbps.So the bottleneck is with the router. How can I troubleshoot the router to remove this bottleneck?
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Aug 18, 2011
one last try before boxing up my new DIR-655 and taking it back to Microcenter. I've opened a case via email and got the standard response, below.I have a Dlink DP-300U print server that works fine with my 'old' Belkin router, a F5D-7230-4 wireless unit. Nothing wrong with the Belkin, I'm just getting some service drops from my lousy AT&T ifitl 1.5mbps ISP and thought a new router might work. I actually read the manual (!!) before installing the DIR-655 and even followed it. The print server just isn't visible on the network. Everything else is, though. The 'suggestions' from Dlink tech support below are very useful. If I could 'see' the print server to verify its IP address, we wouldn't be having this conversation. I've rebooted everything, several times and even reinstalled my old Belkin router (which always sees the print server.) And Dlink, no...I'm not interested in paying you $32.95 for up to a half hour to maybe fix a problem caused by your new device. And dropping my call after almost 15 minutes on hold is not cool, either. With reference to the issue you are facing, we suggest you to kindly ensure that the IP address assigned to DP-300U print server is in the same network range as that of your DIR-655.
NOTE: The default IP address of DIR-655 is 192.168.0.1 Once it is done, try to ping the IP address of DP-300U using any of the wired / wireless client connected to DIR-655.note the DP-300U is not currently supported in North America. D-Link offers a premium fee based support line that will be able to support any issues you have with this product.
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Dec 29, 2012
Network running about 60 computers, most of which are running windows 7 professional. Some are on a domain, some are not.At (seemingly) random times, some computer on the network will lose the ability to browse websites (including the web interfaces of networked devices). I can't identify what circumstances cause this to occur. I only find out about it when someone calls me.From the affected computer:I can ping sites I can ping our Cyberoam UTM (which acts as our DNS, DHCP, and firewall)disabling/enabling connection doesn't fix the problem releasing/renewing ip doesn't fix the problem flushing dns doesnt fix the problem uninstalled antivirus on two test machines, problem still randomly manifests.replaced the Cyberoam with newer model users have claimed that if they wait a long period of time (40+ minutes) the problem sometimes resolves.rebooting the computer resolves the issue until it randomly occurs again changing the computer's mac address also resolves the issue until it randomly occurs again.
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May 20, 2011
The computer in question is one of 30 computers in the same office that is not currently experiencing this same thing. All connected though the same switch, patch panel, etc. Testing has proven that the switch and line is fine.We have a server set up for all of the multifunction printers on property and we simply map the printers through this unit.We have an exchange server for email.File server... for... files. Okay, here is the situation. This IBM desktop will be connected to everything, able to print, email, connect to files, etc etc.Then, or so it seem, will just lose its connection. no email printing etc. She is asked to put in her network credentials again. and usually this works. (it seems that the network dropping out may take up to 3 minuets to fully restore and she tries to put in her credentials too soon).After each event she is able to restart her computer or type in her credentials and get back to work.. after mapping the printer again.
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Sep 1, 2011
we got a Sonicwall router and we have been having stability issues. Every 1 minute the TCP connectio is dropped as well as UDP packets. This router is connected to a T1 connection and its requesting a DHCP lease every couple minutes as well. We originally had two WAN connections, and we have disabled the second one because someone thought it was that, but obviously it has to do with the internal network. This is a dual WAN router.
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Jun 29, 2011
I have an issue witch Cisco VPN-Client V 5.0.06.0160 Remote VPV-Access to ASA 5510 8.2(3)
Evrything works fien but sometimes after about 4-5 Hours the Connection is dropped by the ASA. The Client still prtends to be connected, but there is no connection seen on teh ASA.
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Jan 27, 2012
I notice that I have TX Packets Dropped only under the wireless section.This occurs when the wireless network is not in use also.I have tried many different channels, almost all of them.Im using wpa2-tkip+aes, mixed g and n network, auto 20/40, wps disabled.I understand about wireless interference also.wireless devices dont seem to have any issues though, not dropping from network.I usually get 4000 wireless TX drops a day. LAN and WAN show No TX drops
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Jan 13, 2011
For those of you foolish enough to upgrade to your firmware to 1.35NA, only to find that all your wireless clients are intermittently dropped randomly at the same time, read on.At the time of this simultaneous drop, the logs will tell you that the clients were "disconnected due to deauthorisation" or some such (precise wording eludes me, has not occurred for a while, which is a good thing!). The clients are then quickly "authorised", but the movie you were streaming to your living room has already been interrupted and all your family members have gone for an unexpected toilet / snack break. Needless to say, the movie is ruined. Playing/hosting online games is an exercise in slowly pulling out all your remaining hair folicles. A random 20s delay when surfing the web is also fun. The list goes on.
A quick glance at the forum suggests this is a common problem, with the only reproducible solution to downgrade your firmware, perhaps all the way to 1.21.Get this though, you cannot downgrade 1.35NA by any means known to us internet-using, neanderthal-descendant primates (yes, your ancestor interbred with them). All workarounds to downgrade the firmware currently do not work for the new firmware.Why this is not suggested more often on these forums, I cannot fathom. There are a few threads that end like this though: "Oh, switched to WPS and the problem went away.Of course, if your wireless clients do not support WPS, then, um...facepalm yourself again. Only one of them has to though, the rest non-WPS clients you can copy paste the extremely long password to.Not so important settings: (changing these will do nothing to alleviate the drops)
Now that I have provided you with the meaning to life, the universe, and everything (42, I mean WPS), enjoy "normal" wireless behaviour again. OMG, I can actually surf the internet, torrent, play games, stream movies again.Some far more knowledgeable person might speculate as to the reason why this is so...actually, I will start the useless speculation. There must have been a security issue, that was remedied with the more recent 1.3xx firmwares. At the same time, constant authorisation checks were added. The deauthorisation/ authorisation cycle is snappy and unnoticeable with WPS, yet horrible without WPS.
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May 31, 2012
I have two XPS 15 (L502x) laptops (purchased in March '12) with Intel Wifi link 1000 BGN adapters. On a regular basis both laptops lose their connection to the internet (via FIOS), at the same time. I'm convinced that is not FIOS or my router. I have a Dell STUDIO 8100, an iPhone and iPad, and these wireless devices do not lose their connections. Sometimes I'm able to resolve the issue by using "troubleshooting" via the adapter, often restarting the laptop and/or the router is the only way to resolve my problem. I've run the Dell Support software, it indicates no drivers are available for update, so I assume I'm current.I've read about turning off 802.11n, I've read about problems w/ power management and conflicts with wireless.
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Oct 2, 2012
So I have a docsis 3 modem and I have been running PERFECTLY before i decided to upgrade my 655's fw. silly me right? well i cant tell you what i was running previously but i downloaded the latest from d-links site and now ever since my newgroups downloads speeds have dropped from 3-7MB/s to a steady 400-600kb/s.
I have tried everything using different ports and server ip for newsgroup. I have DMZed my ip i have switch wan ports. QOS off. all traffic shaping off. what kills me is that sometimes through the router itll give me my usual regular amazing speed but most of the time NOT. As soon as i remove the router out of the equation i get my speeds no question asked ( yes direct connect to router not wireless).
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Jul 27, 2012
ISP - Comcast Cable Internet Modem model SMCD3GNV wired/wireless combo (2 pcs connected 1 wired 1 wireless)When the connection is online, the speeds are fine- the issue is the 2-3 times a day when the connection drops off. The error that we are getting is "cannot connect with primary dns server" however in our attempts to restore the connection we have: [code] is there some issues in the area that we are not aware of? being that the signal levels are within range what do you think the problem resides in? FYI, both connections, the wired and wireless connections both have connectivity issues equally.
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Mar 21, 2012
My computer is one that I built with windows vista, and for the wireless connection I am using a USB adaptor. I am not too sure what other info I need to put here.My connection used to drop frequently (around every 5 min) and I would have really slow speeds (10ish kb/s). Recently, for some unknown reason, the dropping has stopped, but now I am getting speeds of around 9-15 kb/s.
The thing that has me COMPLETELY stumped is when I plug my laptop into the router, the wireless speed on my PC speeds up to, according to speedtest.net, 5.8 Mbps. If I unplug the laptop from the router,the speed on my PC slows down to .25 Mbps, yes - POINT .25 Mbps.I have attached the tester .
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Mar 14, 2013
I'm using two RV180 for a site to site ipsec vpn. The IPSEC VPN connection is working only if I try a manual connect. After some time connection is droped and no auto reconect for it.
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