D-Link DIR-615 :: Disconnects After Random Minutes / Hours
Oct 30, 2011
I just recently purchased a D-Link 615 and i've been having disconnection issues with the internet. Every now and then the internet connection disconnects and i have to reboot the router to have internet access again.
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Aug 12, 2012
Recently I've been experiencing random disconnects.
My setup is a Actiontec Q1000 with (QAQ002-31.20L.4) modem/router that talks to qwest. Then I connect to a linksys router WRT54G2. I connect directly to the linksys router with an ethernet cable, but my family connects to it wirelessly.
I ran a constant ping to my modem and to google, and on the random disconnect, the Actiontec Q1000 gets a huge 4000ms response time (but then it resumes normally), and I get ping timeouts to google. Windows 7 will say "no internet connection available". Not sure if it makes a difference, but I had google timeout 4 times during my constant pings.
Nobody else is connected when it does this random disconnects, so I'm not sure what's causing it. I've tried a lot of things, from changing and flushing my dns, connecting directly to the modem, turning off QoS/firewall settings, but nothing seems to work.
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Feb 20, 2012
Just today i've started having problems with my Wireless Network. Other adapters in my area are causing me to get random disconnects every few minutes.I've tried changing the channel on my router several times, but to no avail. Is there anything else worth trying?
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May 12, 2011
I am using a D-Link DIR-655 REV B (Firmware: 2.00NA) wireless router. The problem I keep having is that the internet will randomly disconnect and it happens to all my computers. I am not sure if it is the router or the modem that is causing this. The internet service provider that I am using is Time Warner Cable and the modem is an ARRIS TM502G.I have tried resetting the modem and the internet seems to come back. Same thing happens if I try to reset the router instead of the modem. I have also tried restoring the router to factory default settings and that didn't seem to work.
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May 26, 2012
I have my D-link DIR 600 and I never had problems with it until now. For the past three weeks, my router keeps on disconnecting my Desktop P.C. from which the main internet cable is connected. Whenever it happens, I try connecting my Netbook over a WiFi connection using the same router; and even though my desktop can not connect to the internet, my netbook still can. Apparently when it happens, the [3] (the 4th light in the image) light goes off, and I have to restart my Desktop P.C. for it to turn on again and to use the internet again.
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Nov 26, 2011
it seems so far that everything other than AIM works out of the box with this router but within 5mins time AIM disconnects. I have tried the application filter and port forwarding but nothing seems to work.
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May 26, 2012
I have connected two dsl modems for extending wifi coverage,the main one is netgear and the extended on is D-link,but the problem is the d-links wireless disconnects every 5 minutes or so..i have connected a pc with a cable from this modem but there r no problems with pc internet...so is the hardware of modem faulty or is this due to inappropriate settings of modem,i have disabled the dhcp and changed the ip address already.
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Feb 18, 2013
Region : UnitedKingdom
Model : TL-WR740N
Hardware Version : V4
Firmware Version :
ISP :
i m experiencing wireless disconnects every 5 or 10 minutes and all i have to do is too disconnect from the router in windows from Wireless connections panel , and reconnect and it ggets fixed for some time again . i got so frustrated that i changed to openwrt , the disconnection problem is gone but not getting the 150Mbps.
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Apr 2, 2011
For about 7/24th of the day it'll be fine. But the rest of the day it will be riddled with burst packet loss. For example when I'm pinging.It'll go "Done
Done
Done
Done
Done
Request timed out
Timed out
Timed out
[code]....
Due to how it's only certain times it happens and other times it's perfect leads me to believe it's my ISP.
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Apr 30, 2011
isp is Comcast. They have had 2 techs come out here to look at problem and found nothing. I'm on a wireless connection with router in the next room. Modem was replaced a week ago and still problem persists. Landlady says she has no problem (shes the one in the next room and is connected directly) but I think that because she doesn't notice (I play online games so its very noticeable). I have excellent signal from router. This is my report:
Windows IP Configuration
Host Name . . . . . . . . . . . . : *****
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
[code]....
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Feb 18, 2012
I am experiencing random disconnects from the internet -- they have been occurring about 1-3 times per day, although I've just had four in the last 20 minutes.
ISP: Wow! Cable - 15/1Mbps
Modem: Motorola SB6121 (new)
Router: D-Link DIR-655 (new) Firmware 2.00NA
When the internet disconnects:
- Both the LAN & the WAN are affected, but I do not lose any wireless connectivity with the router itself.
- I am able to log into the router wirelessly but cannot access the modem.
- If I plug my laptop directly into the modem, I can connect to the internet.
- When I reboot (using the on/off switch on the surge protector), everything comes back up.
There are a couple of other wireless routers nearby with fairly strong signals, but they appear to be running on different channels.
My phones are DECT 6.0, so there shouldn't be any interference problems with those.
I've been poking around this forum, and have already made some setting changes that seem to be consistently recommended:
- Ensured DNS IP addresses are being filled in under Setup/Internet/Manual
- Turned off ALL QoS (DIR only) GameFuel (DGL only and if ON.) options. Advanced/QoS or Gamefuel.
- Turned off Advanced DNS Services
- Turned on DNS Relay under Setup/Networking.
- Setup DHCP reserved IP addresses for all devices on the router.
- Ensured devices are set to auto obtain an IP address.
- Set Firewall settings to Endpoint Independent for TCP and UDP.
- Using mixed G and N signal mode
- My security setting is WPA-Personal. WPA2-PSK
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Mar 26, 2011
So...few days ago this is happening even more frequently, my service is from Verizon wireless. Its getting really annoying when i randomly disconnecting while im doing something important or its so slow it takes 4 minutes to load one page. Im in the basement so is my modem. Im using windows 7.
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Mar 12, 2011
I bought my new router WAG320N two weeks ago and each morning after 10 hours operation I loose my internet connectivity I can't even remote into the router and press the connect button to connect to the internet again .I have to power cycle the modem to be able to connect to the internet again .? I though this may be ISP related put my old adsl router plugged it in and ran for 2 days no disconnection.
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Aug 22, 2012
I'm probably overlooking something very simple but is there a command to show the uptime of a router interface in days,hours,minutes?
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Oct 21, 2010
Running Firmware v. 1.00.19 here, which I reckon is the most recent version.
My network consists of two Macbooks, an iMac and two iPhones. It utilizes WAP2 encryption and all devices are well within range, the environment being free of interferences from any other WiFi signals (this is a rural area).
My problem: Bonjour networking stops working after a few minutes or hours. When the problem appears, WIRED devices can see all other peers in the network (both wired and wireless), but WIRELESS devices cannot see any other peers whatsoever (wired or wireless).
I have heard that this could be because of a faulty implementation of uPNP by Linksys, and in particular a problem with multicast filtering (and unfortunately the modem/router's firmware does not provide any relevant settings). But I am not sure.
I purchased this thing with the express purpose to use it on a Mac-only network, and I am thoroughly disappointed to see that it does not work, especially since UPNP is supposed to be supported.
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Nov 17, 2011
Have a few users on Vista/7 using Windows L2TP to connect to our ASA5510. It is reported that after a few hours the connection drops. From what I have seen this can be anywhere around 5-6 hours. Of course my connection will drop after an amount of time has passed and no traffic has passed the tunnel. But the users are adament that this drops during large transfers; i.e. not a timeout issue. Before I spend anymore time on this I just want to know if this is normal behavior for a remote access L2TP using Windows to disconnect on it's own after this amount of time. Never had a reason myself to remain connected that long, and when I did I used a site 2 site tunnel.
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Nov 2, 2012
I just moved to a new rural city and Centurylink DSL is the only option for internet. I just had it installed on Monday and have had problems immediately. The two main problems are this:1) My computer is connected wirelessly but cannot seem to connect my mobile devices. My phone and my Google Nexus both try to obtain IP address and then immediately disconnect and try to reconnect over and over. Strangely my Kindle Fire didn't seem to have a problem.) I've found that when I am playing a game (Team Fortress 2 and World of Warcraft) and sometimes even watching a video on youtube, I will lose connection and get booted from my game or have to restart the video. The lights on the modem don't change and the modem itself does not disconnect or reboot. I seem to have internet service immediately after, but I get a hiccup probably once every 10 minutes that makes games unplayable
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Mar 2, 2013
recently upgraded most of my computer parts and reformatted from windows 7 enterprise 32bit to win7 enterprise 64bit. (all of this happened in a computer store) I never had internet problems before the reformat, however it has happened to me before when I had previous, newly reformats on my pc which usually goes away after 2-3 months. here is the problem, the internet is fine when I start using it and after an hour or two it will disconnect and when I troubleshoot it, it will just say "DNS server isn't responding" and what I do is turn the modem off and turn it back on and the internet will come back after 10-20 seconds. so basically my internet is fine and will just go down then to fix it I just have to turn the router off and on.
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Jan 25, 2013
I have been having a high ping issue both via a cable and wireless. When i connect via wireless, it is generally 2 ms, sometimes goes up to 4 and 5 and rarely i get packet losses. Via a cable, i get usually 1 ms, and sometimes 2 ms. It generates a problem while online gaming and btw i tried changing channels and it didnt work. I even get same pings when i am 3 meters away from the router compared to less than 1 ms pings.
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Nov 20, 2011
my ethernet cables is plugged into my xbox and router. it gets disconnected every 15mins. should i change something in the routers config page?
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Dec 11, 2012
my idea net setter disconnect after 10 or 15 minute.
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Feb 11, 2013
Wired PC randomly disconnects from network at random intervals each dayoday it has done so 3 times. The only way I have found to get it working again is to reset the router which can be inconvenient. When it disconnects all wireless devices continue to work and I have no issues like this with my wired consolesI switched to using a static IP address, since having an automatic one gave me the same results [i have since switched back to automatic]Be happy for any suggestions on how to sort this. I am using W7 OS and I'm using an Orange router. I don't know if its relevant, but when I go to reset my router I have noticed that the download light on my router is flashing like crazy when my PC has disconnected.
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Jul 28, 2011
I see that many people have the same problem, random disconnects. I am a long term sufferer from this. I have called support before they can't fix it. and being knowledgeable with routers has not worked at all. I turned off every wireless device in the house, even the microwave it still happens. I change the channel countless times it still happens.
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May 4, 2012
I've been having this problem for a while now but something is coming up for which i require 24/7 internet connection with NO failures. problem: about 2 to 3 times a day i lose internet connection for about 1 to 2 minutes and after that everything is totally fine again. There are 5 lights on my modem in this order from top to bottom:
Internet: This light blinks green when im using it like downloading or playing something online. It stays green when i have internet but im not sending or recieving any data.
DSL: always green.
Wireless: I use wireless connection. its always blinking orange (i dont know why orange but it works fine)
Ethernet: This light is always off cause i dont use cables.
Power: always green.
What happens is that my DSL light which is supposed to be green. starts blinking. Then after 30 seconds or so it stops and just turns green again but my Internet light turns red. It stays red for about 1 to 2 minutes and then it turns green again and works fine again. Called the company many times but they dont detect anything because when we call, its always working fine. so all they tell me to do is reset the modem which does nothing. I never had this problem at my previous house 2 years ago. it just started at this address so it makes me think it is the line and not a computer/modem problem.
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Sep 29, 2012
So lately I've been having this problem where my internet decides to stop working for about 5 seconds every half an hour or so which gets kind of annoying if i'm in the middle of an online game or anything else that requires an uninterrupted connection. When it occurs none of the lights on the modem change and all of the other computers connected to it do not disconnect, only my computer is disconnecting.
So far I have tried changing the ethernet cord, switching ports on the modem, updating all of my drivers, and going into the device manager to disable the cut power to device option on my ethernet card. but none of these seem to alleviate the problem.
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Mar 29, 2012
I have Windows 7 PRO and since I bought it I have wierd disconnects. The network works for like 2-3 minutes and then disconnects for 5+ mintues.
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Aug 11, 2011
My net connection is disconnecting every 30-45mins and this has been going on now for the past three weeks since I built my new PC.Here's what I've done to try to rectify this:
* Uninstalled/reinstalled Windows 7 (64-bit)
* Called ISP (AOL), whose first and second-line tech support ran tests and couldn't find any problems with the line.
* Changed the router (from a D-Link DSL2640-R to a Huawei EchoLife HG521 - both provided by ISP).
* Replaced the Ethernet cable that connects the router to my PC.
* Replaced the Rj11 cable that connects my router to the DSL filter.
* Replaced both DSL filters in my house (I have two phones at seperate locations in my house).
* Removed the bell wire from my telephone sockets. Whilst this didn't fix the disconection problem, it has increased my download speed from 130kbps to over 300kbps.
* Uninstalled the ethernet network adapter and then installed the most up-to-date network adapter driver available.
* Tried a couple of programs to optimize both my network and my PC to no avail.
* Changed my Anti-virus software from AVG to Avast, but again, there's no fix. [code]
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Sep 11, 2012
I can give is that every 5-10mins my internet cuts out for about 5 seconds, just long enough to kick me out of a game if I'm playing one.. so it's beyond frustrating. I use a toshiba laptop and it was recently reformatted. These stupid dcs used to happen before the reformat.. they'd happen one week then stop the next. after the reformat which was done (hopefully professionally) by geeksquad, infact they gave me a new hard drive too cause my old one heated up real fast, I was fine for a few months and now like a sickness it has strucken me again. So far it's been a week of nonstop disconnects every 5-10mins... it actually did stop for about 12hours today but I rebooted and then it started again.. so there IS a way to fix it, I just don't know what I did.I am 100% certain it's not my wireless connection, the same thing happens with an ethernet cord. the ipconfig flushdns stuff, and the netsh winsock reset stuff. also of course i've done various virus scans i'm fairly certain that's not the issue.
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Jun 9, 2011
I'm having a problem with my wireless internet connection. Just recently my roommates and I got cable internet and a wireless router for the house. Since connecting to the wireless router, it keeps on disconnecting me and then reconnecting once every 2 minutes about. The disconnection last for only 10 seconds but is very annoying and disrupts everything I'm doing on the internet. What is going on and how can I fix it?
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Feb 24, 2012
In one setup, we have fibre optic connection given by the ISP upto Distribution box inside the house where the fibre optic cable is connected to HUAWEI-ECHOLFIE HG865 terminal .From the RJ 45 port in that device , the ethernet cable goes to the DLINK 8 port switch. All the 8 ports are connected with ethernet cables to 8 rooms going concealed through the wall.
Our ISP person tested the connection by connecting one patch cable (from the DLINK SWITCH via the wall socket)to the WAN port of LINKSYS WRT300N wireless router and connecting other ethernet cable from the lan port of the router to the laptop ,setup the username ,password, encapsulation pppoe and configured the internet .found working. I tried to configure the wireless in the house by fixing LINKSYS access point in some rooms.
Here the problem started. I cannot fix the LINKSYS router inside the DB in front portion of the house since there is no space in that and cannot keep the linksys router outside also, So I kept the linksys router inside one room and tried by connecting cable from the wall socket to a 5 ports mini switch and from the mini switch I connected one cable to WAN PORT of the linksys router and one cable to linksys's lan port because I want to share the internet in all the rooms.
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Jul 5, 2011
Every 25 minutes, sometimes sooner, sometimes later but usually on the dot I get limited access and the router interface becomes inaccessible for about 1-3 minutes. My problem is my room mate has left for the week and the router is locked in there. I am unable to connect hardwired or power cycle the router. I have the password for the connect and I just got the PW for the router interface. I also have remote capabilities. I have been trying many things to stop it from being so slow and unstable but basically even though my signal reception is 4-5 bars I am only averaging 11mbps speed. I am using a b/g alfa 1w adapter but this shouldn't be the cause of the slower speeds. I can only achieve 1-3mbps down on speedtest.net whereas before I was getting 6-12mbps down.
-UPnP Off.
-NAT Firewall Open.
-300mbps Max
-Channel 1 no other channels within 5 channels near it.
-WPA2-PSK [AES]
-Default MAC Address
-Automatic Configuring of all IP Addresses
-MTU 1500
-WMM On.
Being limited by lack of power cycle and hardwired connect makes it a little harder. I know it's fixable without that though. Also there is no point of a hardwired connect unless I am upgrading the firmware (it already has the newest firmware by default) because I know it should work fine like that. I have tested connecting to other networks and I do not d/c on them. My own research has shown that setting a static IP resolves the issue. I am unfamiliar with exactly how to set this up for the router and the client and if it involves dealing with the ISP (Comcast)
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Oct 14, 2011
I check all of the settings and changed the channel to see if it works. For some reason it disconnects my wireless internet at random times and i know before it never use to do that before with a older router. There is nothing blocking it, it worked before, and my computers can connect except two. The only thing i can guess is my wireless card.
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Apr 10, 2012
Yesterday I bought a new wireless adapter (Belkin Surf Micro, it was the only one for sale nearby). I installed it from the disk, and it worked for around a minute, then... nothing. This kept happening every time with several reboots and reinstalls inbetween.I thought maybe the adapter was faulty, so I installed it on my Mums laptop. It worked great.I have tried flushing the dns, and some other command prompt based things suggested on other sites, but to no avail.But here's the thing that strikes me as funny: Even when it connects to the internet for that minute or so I cannot ping the router, even though it says on the router page (viewed from another computer) that I am definately connected to it. I also cannot ping google or anything but myself.
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