Dell :: Inspiron 14R WLAN Card Disabled
Jun 30, 2011
I have a Dell Inspiron 14R running Windows 7 64 bit. I have had my PC from this past November; about 7 months.
I was using my PC, and suddenly, I started to experience wireless problems. I was unable to get onto the internet. Other devices on my wireless network are able to log on to our network, although that is irrelevant because my radio wasn't picking up anything at all, when it always had from that same location. The connection worked fine using an ethernet cable. After the problem occurred, my Targus Bluetooth mouse also stopped working. This is what I have tried:
Going into Network and Sharing Center, disabling my network adapter, and then enabling it again. This usually does the trick. After doing it over 5 times, it never worked.
Doing a simple system restore. I attempted restoring 3 different times to an update within the last week, each of which failed (probably another issue altogether).
Re-installing my WLAN CARD Driver, and then restarting. This didn't solve the problem. Checking the Device Manager. It reported that the wireless card was running properly.Using the DW WLAN CARD Utility. It says under the Link Status tab, after Connection Status, Radio Disabled. I tried right-clicking the icon in my Notification Area, and then clicking Enable Radio. It then shows an alert saying "The WLAN card is still disabled. Use the wireless switch or hotkey to enable it." Pressing Fn + F2, which is also supposed to enable the radio, did nothing, with no action or sign whatsoever from Windows. I also tried running tests under the Diagnostics tab. All hardware tests passed, with the Connection test giving me this alert again: "The WLAN card is still disabled. Use the wireless switch or hotkey to enable it," and then failing. The same thing happened when running the CCX Client diagnostics.
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Mar 19, 2012
I recently received the blue screen of death on my labtop so I used the system restore cd and wiped the entire hard drive clean. Afterwards I knew to extract the drivers from the drivers and utilities cd. I extraced the wlan card since this is what has been controlling my wireless at school and everywhere else. The little tower icon doesn't appear in my task box on the bottom of the screen nor is it anywhere where I can enable it. The only place I see the driver is in the add/remove folder in the control panel. Furthermore the blue light doesn't appear when I flip the switch to the on position.
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Dec 6, 2011
So I just got this Linksys E1500 wireless N router in hopes that I would get a better signal within my room as opposed to my older router. Unfortunately, nothing has changed, in fact I think I'm getting weaker signals. My previous router was a D-Link WBR-2310. I went to speed test.net and tested 3 variables. My wifi on my desktop in my room, my wifi when right next to a router on my laptop, and my wifi using my neighbors wifi in my room.
What is the point of this new wireless N router, when it can't beat a G router older model in reach? And why does is have a 0.50 mb d/l speed but a 3.6 upload speed?
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Nov 30, 2012
I have accidentally uninstalled the WLAN utility card. I tried reinstalling it via dell downloads but windows says that it is not compatible. I have lost my wireless connectivity to the internet on my inspiron 5520 laptop and need it back as soon as possible. Do you have this driver which is compatible with win 8?
My wireless card is Dell Wireless 1704 card (802.11n + BT 4.0)
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Dec 16, 2011
I have an Inspiron 8600 with a Dell wireless 1350 WLAN mini card. It operated perfectly with a Belkin 54G router but when we changed to a Plusnet Thomson Gateway router I started to lose the signal for about 20 seconds every few minutes. I complained to Plusnet who replaced the router. I have never been able to connect wirelessly since installing this piece of junk. After trying for three solid days I contacted a technician at Plusnet who tried all the usual tricks, even taking over full control of my laptop, without success. He is going to contact Thomson to see if there are any compatibility problems with the Dell 1350 adapter as there are known ones with other Dell adapters.
I suggest Plusnet should not supply this router and further reduce their charges so that customers could supply their own trusted versions.
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Dec 1, 2011
I've recently added a Dell Inspiron 620 to my home network. Since it was close enough to hardware to my U-Verse router, I moved my Dell Wireless WLAN 1502 Half Mini-Card to my older XPS400. What I cannot find out is whether or not there is an XP driver for this card.
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Nov 7, 2008
I have a Dell Inspiron 6400 laptop running and with a Dell 1390 WLAN mini-card installed and a Broadcom 44/10x100 integrated controller.
Unfortunately I've never been able to get this laptop to function with my wireless Internet.
Everything's working out nicely, and the computer connects to the network smoothly. After 5-10 minutes of full and unproblematic Internet connection the computer crashes the wireless network i.e. the Inspiron and all other computeres connected to the network is disconnected and my wireless network no longer shows up on the list of available networks.
The network works perfectly with every other computer I've used with it.
I've installed the newest drivers for both the 1390 and the integrated controller from this site. And my Vista is of course also fully up to date.
I've also tried turning the antennae settings to "aux" - Alas, to no avail.
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Dec 4, 2012
Older model Inspiron 1545' using the 1397 WLAN card. Has been working fine, until perhaps the past two weeks. Now it frequently drops out, requiring manual disconnect and reconnect. Tonight Internet very slow on that laptop.
There are other devices using the same wifi (including this iPad used to post this), which connect to the wifi and Internet no issue. To me, its pointing to the laptop - either the WLAN card itself, or something in the laptop starting to fail (the laptop does have issues restarting - where it won't do that unless left for say 30 mins).
I'm suspecting a recent windows update or mcafee security update - no other software has been installed or updated.
I've tried changing antenna setting from auto to aux with no change to the above. Have checked for newer drivers - the laptop reports the version we have is the latest ( from 2009) - although they are the windows driver. Running windows 7, 64 bit - as supplied by dell when laptop was brand new. should I give up on the 1397 card and use another USB wifi adapter ?
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Jul 2, 2008
I have a new brand dell inspiron 1525 laptop and everytime i boot i get a message "Dell wireless WLAN card wireless network controller stopped working and was closed.
A problem caused the application to stop working correctly.Windows will notify you if a solution is available.I use windows vista premium and dell wireless 1390 802.11g.
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Oct 28, 2007
I have new Inspiron 1720 running Vista with the Dell wireless 1390 WLAN mini-card. I will be connected to the wireless network just fine, but it will then disconnect. My problem is I cannot re-connect to it without having to do a total restart. I go to the place to refresh the list, and it finds nothing. I ask it to repair the network, and it can't becasue it cannot find a network. I have at least 4 other networks in the area that I can normally see, and none appear when I hit the refresh button. But I totally restart the system, and everything works fine again (until it drops again).
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Feb 6, 2010
I regularly get this message (but not everytime) when I start up Windows Vista Home Premium 32-bit.
"Dell Wireless WLAN Card Wireless Network Controller stopped working and was closed.a problem caused the application to stop working correctly. Windows will notify you if a solution is available."
Then I get this following message:"Solution Found: Address a problem with your WLAN card.Your WLAN card has stopped working properly. This is a network adapter that allows your computer to connect to a wireless network. To find out if an updated version of your WLAN card is available, contact your device or computer manufacturer."The strange thing is even though I get this message I am still able to connect to the internet via a wireless network. So there is no problem as such it is just annoying to keep getting this message when Windows starts up.I have checked on the DELL Support website and I do have the most up-to-date driver already (Or I think I do).
The message refers to my:
Dell Inspiron 1520, Dell Wireless 1390 WLAN Mini-Card (with driver version 4.170.25.17)
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May 19, 2012
When I click on the Wireless Network Connection icon it says "Wireless network unavailable." There's also an error message that says "The Dell Wireless WLAN Card is disabled. Use the Dell Wireless WLAN Utility to enable it." When I right click on the wireless network icon it says "No wireless networks were found in range. Make sure the wireless switch on your computer is on. To see an updated list, click 'Refresh network list.'" I don't have a wireless switch. I have a wireless enable icon and it says Enabled. My wireless network is working because my phone sees it and two other networks in the neighborhood. I couldn't find the Dell Wireless WLAN Utility. I also tried my iPhone hotspot. Laptop did not detect it either.
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Jan 13, 2012
I have a Vostro 1500 and cannot connect to a wireless network with a dell 1395 WLAN minicard os XP home, what are possible solutions?
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Apr 20, 2012
I think I am having problem with my network card I am running windows 7 with Dell wireless 1390 WLAN Mini-Card lots of times the signal is low and I get the error message no internet connectivity or some other error message that I am not being able to connect to the network provided by my wimax modem, Is there any program that I can download to test if there are any errors related to the network card or any way to fix this?
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Mar 18, 2012
I have an older Inspiron 13" laptop with a WLAN 1395 mini card in it. Given that the the card is a b/g (and slow) I'd like to be able to get in the N range. Can I replace the card or better yet just use something like a USB wireless adapter?
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Apr 2, 2013
i have just installed win 7 for my laptop model: inspiron N5010 and i dont have any drivers for it, how can i find drivers specially w-Lan drivers for internet
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Dec 19, 2012
my service tag : G2XTMT1 i cant specify the wlan driver from the list but the bluetooth is working
my os: windows 7 x64 ultimate
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May 31, 2010
I've recently bought Dell Inspiron N5010 laptop, however there seems to be one small issue: can't get WLan drivers installed.I'm using Windows 7 (64x edition). On Device Manager, under "Other Devices" there is an unknown "Network Controller".
Tried installing drivers from Dell Drivers & Downloads section (yes, used my service tag), but there was a problem with following ones: R252544 for Dell Wireless WLAN 1520 Half MiniCard. Result: "No compatible hardware found. The software you are attempting to install is not supported on this system. The software will not be installed." Half Mini Card
- R247430 for Intel Intel (R) WiMAX Link 6250. Result: "This software package cannot be installed on your system."
- R252283 for Intel Intel(R) WiFi Link 6200 "No compatible hardware found. The software you are attempting to install is not supported on this system. The software will not be installed."
All these messages appear right after running setup. Other drivers were installed successfully and in the right order.
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Aug 6, 2012
I just bought the VOSTRO 260S Slim Tower from dell. I have problem to connect to the wireless in my house. I got other labtops and tabs in my house which connect well to the wireless...Here is my ipconfig:
Microsoft Windows [Version 6.1.7601]Copyright (c) 2009 Microsoft Corporation. All rights reserved.C:UsersAnGi3>ipconfig/allWindows IP Configuration Host Name . . . . . . . . . . . . : AnGi3-PC Primary Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . : Hybrid IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : NoWireless LAN adapter Wireless Network Connection 2: Media State . . . . . . . . . . . : Media disconnected (code )
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Dec 31, 2012
I have a Studio 1535 and I am looking for a compatible 5Ghz WLAN card. if the 1520 mini card is suitable?
Is there a suitable bluetooth card I can fit as well?
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Jan 5, 2013
My Dell workstation will only see my Dual Band Router at 2.4gig and will not see the 5.0gig. Is this card capable of seeing above 2.4?
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Jul 8, 2012
I have a problem with the 1395 wlan mini-card. Windows would connect to my wireless network automatically, without a hitch. Then, I suddenly disconnect from my network for no reason. when I check the wireless manager, I can't find my own network, but I can still see other people's. About a minute after that, I can't detect any network, and I must restart my laptop to fix the problem. All other computer on my network does not experience this problem. The other computer does not even report being disconnected from the wireless network. Turning the bluetooth and wireless card switch off then on again does not solve it, nor does going into device manager and disabling then enabling the wireless card work. The only way is to restart the computer.
I just finished upgrading my OS on the latitude XT from Vista to windows 7. I formatted the hard drive before installing windows 7. This problem did not occur when I was using Vista, but it has occurred every time I boot up on windows 7. I have installed all the relevant drivers and my router is up to date on the firmware. The wireless network is encrypted using WPA2 AES, and has mac filter on, only allowing listed mac address to connect. It is broadcasting on channel 11.
I have used this computer for more than two years on Vista without this problem occurring, during which time I did several reinstall of Vista. Now, when I install windows 7 on it, this problem all of the sudden starts happening. I think it could be I forgot a driver or something, but I checked and rechecked, and did numerous reinstall of the mini-card driver to no avail.
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Apr 2, 2012
Upgraded my D620 WLAN card from original 3965abg to 4965agn for wireless-n support. The card is correctly installed (w/ 3 antennas) and the driver installed correctly but there seems to be a conflict with Dell Quickset utility which gives the error "WiFi Catcher band is not compatible". Tried uninstalling the Dell Quickset, but not sure it completely removed everything. Installed Intel PROset/Wireless but still unable to connect. Could not find a Quick set version for Win7 - from what I have read, it seems the Vista version is noted that it does not support 4965agn.
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Oct 29, 2012
I downloaded Windows 8 on the first day of it's public release. I have an Inspiron 1545 laptop. As soon as I installed W8, my wireless card stopped working. Is there any chance that W8 drivers will be released anytime soon? I am very dependent on my laptop and need to get it up and going again.
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Feb 20, 2007
I reinstalled windows on my laptop and i was reinstalling all the drivers and i cant seem to find the one that gets the built in wireless adapter working. ive got the intel pro set wireless program but when i try and install this it says that the wlan adapter is not installed. where can i find the driver for internal wlan adpater for dell inspiron 6000.
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Jan 26, 2012
My laptop is equiped with an old WLAN adapter, which handles G standard maximum.
How do I replace it with a new compatible WLAN adapter to serve B/G/N all?
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Jun 13, 2013
I have got this new Dell inspiron 1521 with windows 8 and I am facing some weird problem with its DW WLAN NETWORK CONTROLLER.
it uses more of cpu resources (as seen from task manager) and causes the active window to become non active.
this makes it frustrating to work, means I am typing some username or anything in IE or Chrome or anywhere else and it suddenly becomes non active window (non selected as if some thing else is selected) and again becomes active in few seconds or I have to click anywhere in the window to make it active.
some times a pop up opens that "DW WLAN NETWORK CONTROLLER HAS STOPPED WORKING" send this information to microsoft.
This happens randomly and I'm not able to figure out when this thing occur, means I'm running on battery or power supply.
I have not used wifi on this laptop and I don't have wifi modem. I always use internet through ethernet cable.
One more thing whenever this problem occurs, I stop all the process related to WLAN in task manager and the problem of active-non active window and popup message disappears.
I have tried to uninstall and install the network adapter. also tried latest drivers from dell website.
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Aug 16, 2012
I have Inspiron 14RN4010 laptop. There is problem of WiFi connectivity for two days now. It was ok before two days. Troubleshooting gives result of "The windows wireless service is not running on this computer", after asking to repair as admin it comes back saying "problem found not fixed"Also trying running service from services commond, but after running the program it stops giving error of "error 999:error performing inpage operation"I have tried installing the driver files, but the problem is still the same.
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Aug 16, 2009
I have a Latitude E6400 that I had to rebuild due to a hard drive failure, with a Dell 1510 WLAN card installed. Upon reinstalling the Dell WLAN Card Utility however, I now receive the following prompt every time I log into my machine:“Reminder: The Dell Wireless WLAN Card is still disabled. Slide the Wireless ON/OFF switch to enable it.”
I am able to connect to wireless networks without any issues, and when enabled it works great. I do however like to keep my wireless radio off when I am not using it. I certainly don’t need the software to tell me that my WLAN card is disabled when I already know that it is. How do I disable this message from coming up each time I log in? I don’t see any options in the software to simply disable reminders, however I don’t want to disable the software from loading altogether.
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Dec 22, 2012
I have dell inspiron 640m with Wireless 1390 WLAN Mini-Card and it is connecting perfectly with any other routers.but i can not connect it to CISCO WAP4410N router ! i tried several times but no way.I can connect IPAD , Samsung Smart tv , Denon network radio and toshiba laptob but not Imy nspiron laptop.I think my WLAN can not get th WAP4410N IP address !
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Jun 24, 2013
I had to install Windows Vista on Latitude E6410, than I followed order installation from here ftp://ftp.dell.com/Manuals/Common/latitude-e6230_Reference%20Guide_en-us.pdf. And I am still not able to install Dell Wireless WLAN 1397/1501/1520 Half MiniCard Driver - in the download section it is only update package? My notebook does not offer me WLAN connection only cable...
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May 31, 2011
I have a Inspiron 9400/E1705 laptop with the Dell Wireless 1500 802.11n WLan card when I try to use the utility I get an error message that the internal settings are bad and to restart the computer to fix. It does not fix this. I am currently using the windows wireless to control the card. Is there a way to fix this, It used to work fine just when I downloaded the R151519 update now even when I use a previous update I still get this error. The driver is Broadcom dated 10/12/2006 version 4.100.15.5
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Feb 2, 2012
I recently re-installed the driver for the 1390 WLAN Mini Card after not having wireless for a few years, and have a few problems. In the Windows XP Home Network Connections folder, the Wireless Network Connection Icon shows, "Acquiring Network Address", but never gets past that. I ran a diagnostic in the "Dell Wireless WLAN Card Utility" and the card passed all the tests, even though with the card switch in the on position the LED doesn't light (??)
When I right click on the Wireless Network Connection Icon and choose, "Status", in the "General" tab I can see that the card is sending out packets, but none are being received. In the "Support" tab under "connection status" the following appears: "Address Type": Invalid IP Address, "IP Address": 0.0.0.0, "Subnet Mask": 0.0.0.0, "Default Gateway": (nothing listed).
Background: I have a Desktop (no brand) and the Dell D820 connected with a Westell Modem and a D-Link WBR-1310 Router. Both computers work great connected to the Router with a cable. Both computers are running Windows XP Home.
The only thing I can think of (and I'm remembering this from 2007 when I purchased the Laptop and had a wireless set up for a short while), is that the Modem and Router were bridged, which is not the case now. Do they need to be bridged for the wireless connection to work? Is it not necessary anymore and something called "Double Netting" or something like that is used...
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