Dell :: Inspiron 1545 / 1397 WLAN Card - Slow Internet / Frequent Disconnects?
Dec 4, 2012
Older model Inspiron 1545' using the 1397 WLAN card. Has been working fine, until perhaps the past two weeks. Now it frequently drops out, requiring manual disconnect and reconnect. Tonight Internet very slow on that laptop.
There are other devices using the same wifi (including this iPad used to post this), which connect to the wifi and Internet no issue. To me, its pointing to the laptop - either the WLAN card itself, or something in the laptop starting to fail (the laptop does have issues restarting - where it won't do that unless left for say 30 mins).
I'm suspecting a recent windows update or mcafee security update - no other software has been installed or updated.
I've tried changing antenna setting from auto to aux with no change to the above. Have checked for newer drivers - the laptop reports the version we have is the latest ( from 2009) - although they are the windows driver. Running windows 7, 64 bit - as supplied by dell when laptop was brand new. should I give up on the 1397 card and use another USB wifi adapter ?
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Dec 12, 2009
I've got a Latitude E6500 laptop with Windows 7, 64-bit. I've tried connecting to three wireless networks and each time the wireless card manages to connect to the router, but is unable to connect to the internet. When I connect using the ethernet I have no problem and I'm able to connect to the wireless using other devices. I've downloaded the latest BIOS and windows drivers. I've ensured the security is configured correctly, the wireless is on, the password is correct.
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May 28, 2009
I recently purchased an Inspiron 1545 from Best Buy that came with a Dell Wireless 1397 card and Vista. Due to some special application requirements, I needed to downgrade to Windows XP. However, I am unable to find the link to the Windows XP Dell WLan installer package for DW1397 for the Inspiron 1545
On the driver download center for Inspiron 1545, it has an XP installer package for a different wireless card. Any link to download the correct Windows XP Installer package for the DW1397 card for Inspiron 1545?
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Mar 30, 2012
I have a Dell Inspiron 11z (1110) with Dell 1397 mini wireless card. The wireless connection lags/drops persisitently at any time of day or night. When I connect the computer to internet via ethernet the connection is stable. When I run a diagnostics on the wireless card all pass, except the internet IP ping. I get the following message:
The wireless router/AP for your network is working, but your computer is not able to use an IP address to connect to the Internet. You will not be able to connect to the Internet, although you might be able to connect to your local network. Contact your network administrator or wireless router/AP installer for assistance.
I have installed latest driver for the 1397 mini wireless card, albeit a couple of years old.
The wireless router I am using is Netgear Rangemax Dual Band DGND3300v2. I can get into the router administration area but am at a loss as to how to reset/re-install it.
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Feb 28, 2012
Now that I have a Linksys N4200 router I want to upgrade the card that is in my 1735 Studio. Dell support suggested the 5100 Wireless-Network Mini-Card. That’sall well and good but looking at the picture on Dell site it is about half the size as the one that is in the computer which is a Dell Wireless 1397 WLAN MiniCard. I don't think the 5100 will bolt in the slot, too short.
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Jan 19, 2010
I want to change my wireless mac addres, but i can't.
I tried from the device managger on the usuall way, i tried from regedit and i also tried with mac changer programms.
In the regedit, the Network address changed, but when i type the "ipconfig /all" commant to the cmd it show me my default mac address.
I also tried to connect to the network witch use mac filter (that's, why i want to change my mac) , but i can't.
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Feb 27, 2009
I got a Studio 1535 Laptop which comes with a Broadcom WiFi card that is named "Dell Wireless 1397 WLAN Mini-Card" in the Hardware Manager.
I tried to connect to my ZyXel WiFi router but though i had it all configured right, Windows would always come up with "you entered the wrong key". After playin around for some time i figured out that everything just works fine when i switched my router from WPA-PSK to WPA2-PSK. My router features both WPA-PSK and WPA2-PSK but since my other PC does only support WPA-PSK the router is set to that and i want it to stay that way. I just don't want to buy new hardware for all my other computers.
So is this WiFi card strictly incompatible with WPA-PSK? Does'nt make any sense to me because WPA2 works just fine! Normally they are downwards compatible aren't they? (Moreover, when setting up a connection i can choose WPA-PSK from the dropdown menu.
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Mar 11, 2012
I have a Dell Inspiron 1564 with the Dell 1397 WLAN Mini-Card. How do I use its Wi-Fi abilities to connect to the Internet?
Do I need a wireless router with a modem built in? Do I have to use a service provider, i.e. Bell, to make the connection and
therefore pay more service charges per month? Is "Linksys" a good name in routers? Should I buy the router at one of the big box retailers?
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May 15, 2013
I have a Dell Studio PC with a Dell Wireless 1397 WLAN Mini-Card. OS is Windows 7 with SP1. Intel Core 2 Duo T5800 2.00 GHz
In general I have no problems with my WIFI with simple browsing and most of my routine activities online. But any time I stream video (like youtube), music or download a large file, my WIFI spontaneously turns off. I need to either restart the computer or put the computer to sleep/wake it up for the WIFI to work again.
I have the latest drivers for the Wireless card. I scanned the forums and didn't see this problem reported elsewhere. I realize this is an old computer so I may have to install an external wireless adaptor, but I wanted to ask around before doing so.
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Oct 25, 2011
How to successfully get a Dell Wireless 1397 to work with Windows 2008 x64? I have a Precision M4500 that I managed to install Windows 2008 x64 R2 on. I installed the Windows 7 drivers for the card and the Device Manager says the device is working properly. But when I go to enable the device, it acts like it is enabling it, but the properties always say "disabled".
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Oct 29, 2012
I downloaded Windows 8 on the first day of it's public release. I have an Inspiron 1545 laptop. As soon as I installed W8, my wireless card stopped working. Is there any chance that W8 drivers will be released anytime soon? I am very dependent on my laptop and need to get it up and going again.
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Mar 15, 2012
My Inspiron 1545 has a 1397 Wireless G card. I want to up it to a Wireless N card. I have seen references to a Wireless N 1501, 1503, 1510, 1515 & 1520, but none of these are mentioned as being compatible with a 1545.
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Feb 3, 2010
Wireless service on Dell laptop computer had been running fine for 4.5 months until underground Comcast cable failed, presumably due to freezing and thawing in cold New England soil. All Comcast service went out, TV, Internet cable modem, etc. Service was restored with above ground cable, and wireless service returned to other devices in household, but not the Dell laptop. I am wondering if my wireless card itself was damaged in the event, as no software fixes I have tried have worked. However, the device manager says the Dell Wireless 1397 WLAN Mini-card is working properly and the driver software for the service is up to date.
Some of the messages I have received from various command line and dialogue box attempted fixes:
Dell Wireless 1515 Adapter Device Not Found
There are currently no wireless adapters available and enabled
Cannot repair adapter because wireless service is not running
Windows could not start the WLAN AutoConfig service on Local Computer
Error 0xc00 ce508 : 0x00 ce508
There might be a problem with one or more network adapters on this computer
When I did this
>Set Autoconfig Enabled=Yes Interface=”Wireless Network Adapter” <enter>
The response was this
>The Wireless Autoconfig Service (WLANSVC) is not running
When I was in administrator mode and ran SFC/SCANNOW the response was this Windows Resource Protection found corrupt files but was unable to fix some of them Details are included in the CBS.Log WindirLogsCBSCBS.Log For example C:WindowsLogsCBSCBS.Log Other command line responses:
Wireless LAN Adapter Wireless Network Connection:
Media State… Media disconnected
Tunnel adapter Local Area Connection* 6:
Media State… Media disconnected
Tunnel adapter Local Area Connection* 7:
[code]....
Other information about the computer:
Inspiron 1545, Dell BIOS version A10, BIOS date 7/17/09, running Microsoft Windows Vista Home Premium, Processor Pentium (R) Dual-Core CPM T4200@2.00 Ghz, Network Card Adapter Marvell Yukon 88E8040 PCI-E Fast Ethernet Controller, Wireless 1515 WLAN Half mini card (Atheros).
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Jul 2, 2012
My cat was laying on my computer and found the key combo to turn off my wireless card! There is no switch on the front or side and I can't find the combo anywhere in the info on my computer. It is an Inspiron 1545.
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Jun 1, 2012
i have a dell inspiron 1545 laptop the wireless is so slow ,tryed connecting with wired connect and getting full 60mb download and 2.95 upload ,my wireless speed is 7mb download and 2.95mb upload ,Also checked my son,s lap speed he getting 52mb download and 2.95 upload speed,just wondering is there something wrong with my wireless card
heres my info
OS Name: Microsoft Windows 7 Home Premium
OS Version: 6.1.7601 Service Pack 1 Build 7601OS
Manufacturer: Microsoft CorporationOriginal
Install Date: 30/01/2011, 16:18:59
System Boot Time: 02/06/2012, 08:12:32
System Manufacturer: Dell Inc.
System Model: Inspiron 1545
System Type: x64-based PC
Processor(s): 1 Processor(s) Installed.
BIOS Version: Dell Inc. A14, 07/12/2009
System Locale: en-gb;English (United Kingdom)
Input Locale: en-gb;English (United Kingdom)
Time Zone: (UTC) Dublin, Edinburgh, Lisbon, London
Windows IP Configuration
Host Name . . . . . . . . . . . . : gary-PC Primary Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . : Hybrid IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : No
[Code]....
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Nov 15, 2011
I recently purchased a D Link Xtreme Dir-655 N Router and would like to upgrade the wireless card on my Dell Inspiron 1545 laptop to take full advantage of the N router. Which N wireless card is available that is compatible with my laptop? Currently the laptop has the half mini-card 5100 which i dont believe its a N wireless card.
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Mar 25, 2013
I have a Dell 1545 Laptop that quit working without a cable connection to the computer. My computer has a model wireless card 1397. I cannot access the Utility Card. I get message indicating that a "internal configuration is inconsistent...and to restart. I have tried most of the suggestions I found on the Internet, but no joy. Restarting makes no change---I still get the same message. Utilizing network interview program, it indicates that the card is 'non-operational.' When I check through control panel...system...device manager I am told that the card is working (no yellow mark is seen). I seem to think that it is likely a software issue, perhaps with some "update" gone crazy.
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Jun 30, 2011
I have a Dell Inspiron 14R running Windows 7 64 bit. I have had my PC from this past November; about 7 months.
I was using my PC, and suddenly, I started to experience wireless problems. I was unable to get onto the internet. Other devices on my wireless network are able to log on to our network, although that is irrelevant because my radio wasn't picking up anything at all, when it always had from that same location. The connection worked fine using an ethernet cable. After the problem occurred, my Targus Bluetooth mouse also stopped working. This is what I have tried:
Going into Network and Sharing Center, disabling my network adapter, and then enabling it again. This usually does the trick. After doing it over 5 times, it never worked.
Doing a simple system restore. I attempted restoring 3 different times to an update within the last week, each of which failed (probably another issue altogether).
Re-installing my WLAN CARD Driver, and then restarting. This didn't solve the problem. Checking the Device Manager. It reported that the wireless card was running properly.Using the DW WLAN CARD Utility. It says under the Link Status tab, after Connection Status, Radio Disabled. I tried right-clicking the icon in my Notification Area, and then clicking Enable Radio. It then shows an alert saying "The WLAN card is still disabled. Use the wireless switch or hotkey to enable it." Pressing Fn + F2, which is also supposed to enable the radio, did nothing, with no action or sign whatsoever from Windows. I also tried running tests under the Diagnostics tab. All hardware tests passed, with the Connection test giving me this alert again: "The WLAN card is still disabled. Use the wireless switch or hotkey to enable it," and then failing. The same thing happened when running the CCX Client diagnostics.
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Mar 19, 2012
I recently received the blue screen of death on my labtop so I used the system restore cd and wiped the entire hard drive clean. Afterwards I knew to extract the drivers from the drivers and utilities cd. I extraced the wlan card since this is what has been controlling my wireless at school and everywhere else. The little tower icon doesn't appear in my task box on the bottom of the screen nor is it anywhere where I can enable it. The only place I see the driver is in the add/remove folder in the control panel. Furthermore the blue light doesn't appear when I flip the switch to the on position.
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Dec 6, 2011
So I just got this Linksys E1500 wireless N router in hopes that I would get a better signal within my room as opposed to my older router. Unfortunately, nothing has changed, in fact I think I'm getting weaker signals. My previous router was a D-Link WBR-2310. I went to speed test.net and tested 3 variables. My wifi on my desktop in my room, my wifi when right next to a router on my laptop, and my wifi using my neighbors wifi in my room.
What is the point of this new wireless N router, when it can't beat a G router older model in reach? And why does is have a 0.50 mb d/l speed but a 3.6 upload speed?
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Nov 30, 2012
I have accidentally uninstalled the WLAN utility card. I tried reinstalling it via dell downloads but windows says that it is not compatible. I have lost my wireless connectivity to the internet on my inspiron 5520 laptop and need it back as soon as possible. Do you have this driver which is compatible with win 8?
My wireless card is Dell Wireless 1704 card (802.11n + BT 4.0)
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Dec 16, 2011
I have an Inspiron 8600 with a Dell wireless 1350 WLAN mini card. It operated perfectly with a Belkin 54G router but when we changed to a Plusnet Thomson Gateway router I started to lose the signal for about 20 seconds every few minutes. I complained to Plusnet who replaced the router. I have never been able to connect wirelessly since installing this piece of junk. After trying for three solid days I contacted a technician at Plusnet who tried all the usual tricks, even taking over full control of my laptop, without success. He is going to contact Thomson to see if there are any compatibility problems with the Dell 1350 adapter as there are known ones with other Dell adapters.
I suggest Plusnet should not supply this router and further reduce their charges so that customers could supply their own trusted versions.
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Dec 1, 2011
I've recently added a Dell Inspiron 620 to my home network. Since it was close enough to hardware to my U-Verse router, I moved my Dell Wireless WLAN 1502 Half Mini-Card to my older XPS400. What I cannot find out is whether or not there is an XP driver for this card.
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Nov 7, 2008
I have a Dell Inspiron 6400 laptop running and with a Dell 1390 WLAN mini-card installed and a Broadcom 44/10x100 integrated controller.
Unfortunately I've never been able to get this laptop to function with my wireless Internet.
Everything's working out nicely, and the computer connects to the network smoothly. After 5-10 minutes of full and unproblematic Internet connection the computer crashes the wireless network i.e. the Inspiron and all other computeres connected to the network is disconnected and my wireless network no longer shows up on the list of available networks.
The network works perfectly with every other computer I've used with it.
I've installed the newest drivers for both the 1390 and the integrated controller from this site. And my Vista is of course also fully up to date.
I've also tried turning the antennae settings to "aux" - Alas, to no avail.
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Mar 2, 2013
for no apparent reason I have lost both wi-fi and wired Internet on my Dell Inspiron 1545. I have tried to set up again etc but it states 'No connections are available'. I am connected on my iPod so my broadband is fine. I have tried with an Ethernet cable but it does nothing.
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Mar 18, 2012
my laptop does not connect to my wifi network.it gets local access but does not connect to internet.as told y others i tried to enable dhcp server but still its not getting connected to internet.when i go to run->cmd->ipconfig /all i get the following :
{
tf1ansiansicpg1252deff0deflang1033{fonttbl{f0fswissfcharset0 Arial;}}
{*generator Msftedit 5.41.21.2509;}viewkind4uc1pardf0fs20 Microsoft Windows [Version 6.0.6002]par
Copyright (c) 2006 Microsoft Corporation. All rights reserved.par
par
[code]...
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Feb 6, 2013
On a Dell Inspiron 1545, the internet stopped connecting. I updated all of the networking drivers and that did not work. The 'repair wireless network connection' does not work, it tries to repair it then stops at 'renewing your IP address'. It has nothing to do with the wireless network, because we are at a university and only this computer will not work.
here is the ipconfig /all
Microsoft Windows XP [Version 5.1.2600](C) Copyright 1985-2001 Microsoft Corp.C:Documents and Settingsadminister>ipconfig /allWindows IP Configuration Host Name . . . . . . . . . . . . : CASSIDEE Primary Dns Suffix . . .
[Code].....
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Sep 6, 2011
My Dell inspiron 1545 with vista won't connect to the internet. I'm pretty sure it's nothing to do with the router because i'm currently posting this through the same router on a different laptop.Everything was fine and i hadn't changed any of the settings and suddenly when i tried to connect it would say "connection taking longer than usual" and then "connection unsuccessful"When i look on availiable wifi's the strenth is excellent and when i diagnose the problem it says "Dell Wireless 1397 WLAN Mini-Card"?
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Nov 3, 2011
i tryed clicking The Dell wireless WLAN card utility and it reads, "there are currently no wireless adaptors availabe and enabled, i also wento to device manager and next to all my network adaptors there is an exclamation mark?
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Jan 5, 2012
Just replaced hard drive on Dell 1545 Inspiron laptop, now completely unable to connect to any internet connection. No wireless found now on computer.
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Aug 9, 2012
i have an inspiron 1545 and my internet goes out very often, like a 5-10 times per hour. how can i fix this issue? i love my laptop, but i can't use it for any important documents anymore.
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Jul 2, 2008
I have a new brand dell inspiron 1525 laptop and everytime i boot i get a message "Dell wireless WLAN card wireless network controller stopped working and was closed.
A problem caused the application to stop working correctly.Windows will notify you if a solution is available.I use windows vista premium and dell wireless 1390 802.11g.
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Oct 23, 2011
I don't really know much about computers, but I have a Dell inspiron 1545 and it fell off my bed by accident a while back so now I notice glitches here and there, but recently it just doesn't connect to Internet anymore, and I know my wifi is fine because I'm using my iPad right now to write this. When I go to Network and Sharing Center it shows a drawing of my PC and then a green line to "Identifying" and a line with an X to Internet. It also says my access is local only.
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