Dell :: 1545 Laptop - Wi-Fi Not Working With 1397
Mar 25, 2013
I have a Dell 1545 Laptop that quit working without a cable connection to the computer. My computer has a model wireless card 1397. I cannot access the Utility Card. I get message indicating that a "internal configuration is inconsistent...and to restart. I have tried most of the suggestions I found on the Internet, but no joy. Restarting makes no change---I still get the same message. Utilizing network interview program, it indicates that the card is 'non-operational.' When I check through control panel...system...device manager I am told that the card is working (no yellow mark is seen). I seem to think that it is likely a software issue, perhaps with some "update" gone crazy.
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May 28, 2009
I recently purchased an Inspiron 1545 from Best Buy that came with a Dell Wireless 1397 card and Vista. Due to some special application requirements, I needed to downgrade to Windows XP. However, I am unable to find the link to the Windows XP Dell WLan installer package for DW1397 for the Inspiron 1545
On the driver download center for Inspiron 1545, it has an XP installer package for a different wireless card. Any link to download the correct Windows XP Installer package for the DW1397 card for Inspiron 1545?
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Dec 4, 2012
Older model Inspiron 1545' using the 1397 WLAN card. Has been working fine, until perhaps the past two weeks. Now it frequently drops out, requiring manual disconnect and reconnect. Tonight Internet very slow on that laptop.
There are other devices using the same wifi (including this iPad used to post this), which connect to the wifi and Internet no issue. To me, its pointing to the laptop - either the WLAN card itself, or something in the laptop starting to fail (the laptop does have issues restarting - where it won't do that unless left for say 30 mins).
I'm suspecting a recent windows update or mcafee security update - no other software has been installed or updated.
I've tried changing antenna setting from auto to aux with no change to the above. Have checked for newer drivers - the laptop reports the version we have is the latest ( from 2009) - although they are the windows driver. Running windows 7, 64 bit - as supplied by dell when laptop was brand new. should I give up on the 1397 card and use another USB wifi adapter ?
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Aug 15, 2011
My Dell Inspiron 1545 laptop computer recently had a problem with its hard drive. I took it in and the computer guy had to get me a new hard drive. I picked it up today and my internet won't work! No networks show up. I've tried pushing the F2 key that usually turns the wireless on and off, but nothing. I went into my control panel>network and internet>network map, and it says, "The adapter is not connected." What do I need to do to get my wireless to work?
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Apr 13, 2013
I have a Dell Inspiron Laptop with Windows 7 and a PC with XP. The Laptop has Dell Wireless 1397 WLAN mini-card, i think it supports 802.11g. My PC has DLINK DWA 525 PCI WIRELESS card, this supports 802.11g and n. The wireless router is Belkin Surf Wireless Router (F7D2301zb).
Now, the problem i'm facing is when PC is connected first and later when laptop is connected, the computer gets disconnected. Laptop works fine. I have to restart the router to connect both.
Is it due to the difference in 802.11 G and N of Laptop and PC ?
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May 15, 2013
I have a Dell Studio PC with a Dell Wireless 1397 WLAN Mini-Card. OS is Windows 7 with SP1. Intel Core 2 Duo T5800 2.00 GHz
In general I have no problems with my WIFI with simple browsing and most of my routine activities online. But any time I stream video (like youtube), music or download a large file, my WIFI spontaneously turns off. I need to either restart the computer or put the computer to sleep/wake it up for the WIFI to work again.
I have the latest drivers for the Wireless card. I scanned the forums and didn't see this problem reported elsewhere. I realize this is an old computer so I may have to install an external wireless adaptor, but I wanted to ask around before doing so.
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Feb 3, 2013
I have a dell inspiron 1545 after upgrading it from windows xp to windows 7 ultimate the bluetooth is not working now. the bluetooth even does not appear on the control panel on harware and sound. I checked the driver from device germanaand it is installed I even uninstalled the bluetooth driver and downloaded it from dell website but still not working.
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Jan 18, 2012
i have dell inspiron 1545 with windows vista service pack 2 and my bluetooth is not working.
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Oct 27, 2012
I have a three year old Inspiron 1545. About a month ago the computer stopped detecting the wifi at home. It never had this problem before, and the other household laptop and iPhone had no problem detecting and getting onto the the wifi. The problematic laptop will connect to the net via wire. I get a red x over the connection icon, and when I put the cursor over the icon, a message reads "connection status unknown: the dependency service or group failed to start."
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Oct 23, 2011
I don't really know much about computers, but I have a Dell inspiron 1545 and it fell off my bed by accident a while back so now I notice glitches here and there, but recently it just doesn't connect to Internet anymore, and I know my wifi is fine because I'm using my iPad right now to write this. When I go to Network and Sharing Center it shows a drawing of my PC and then a green line to "Identifying" and a line with an X to Internet. It also says my access is local only.
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Jan 30, 2011
My Dell Inspiron 1545 won't connect to my router without an ethernet cord. i used to have no problem doing it, but now my computer refuses to connect wirelessly.
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Mar 30, 2011
I have a Dell inspiron 1545 laptop, which will not connect to my BT homehub, I know it is not the hub as can connect with my old PC. I ran a connections diagnostics test and it failed at IP Gateway ping.
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Jun 25, 2013
I wanted my latptop to be reset so I could give it to a friend. Everything worked fine before I ran the OS disk. Now I try to connec to the internet and it wont work. The message "this computer does not have a wireless network adapter installed and configured" popped up. So I tried to plug in a an ethernet cable and it still wont let me connect to the internet! In my device manager bar under other devices a network controller is there with a yellow excplanation point. So I was going to go to the dell link provided in another forum and update the drivers, but I cant do that if I cant connect to the internet at all! My laptop is a dell inspiron 1545.
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Mar 11, 2011
I have just bought a v313w printer & cannot get it to connect wireless to my inspirion 1545 laptop (windows 7)During the wireless set-up, it gets to the third of the five stages ok. These are configuring printer, resetting printer & connecting to wireless network. It fails on Acquiring network address & communicating with the printer!
I have tried the following without any luck, uninstalling & re-installing, powering down cable modem/router, changing security settings on router from 64bit wep to 128 wep & WPA/PSK, dell expert taking control of my laptop & trying to connect (which resulted in Dell sending me a new printer because the expert seemed to think it maybe a faulty wireless card in the printer, this is not the case becuase the same problem occurs with the second printer dell have sent me!). I have downloaded & installed the latest drivers for this printer from the dell website & I've switched off my security (anti virus/firewall) when trying to install.
I am completely stuck as to what to try next, the printer works perfectly fine from the USB cable.
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Oct 12, 2009
I can't connect to the wireless network at my university.I have 2 network adapters: Dell Wireless 1397 WLAN Mini-Card, Marvell Yukon 88E80 PCI-E Fast Ethernet Controller. BTW I already turned the wireless switch on, but windows xp still says: "No wireless networks were found in range'.
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May 2, 2013
I have Dell Studio XPS i5 laptop (64 bit) with DELL Wireless 1397 WLAN Mini Card (version 5.30.21.0 from 1.10. 2008). I recently subscribed for an internet connection that requires 802.11n speed. As my wireless card does not support it what are my options here. Is there a magical link to update my card and start gaining from the maximum speed (30 Mbps or higher if I want) or I have to change the card by buying/installing a new one.
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Sep 8, 2012
I have a Dell Wireless 1397 WLAN MiniCard and have been able to connect to all hostels wifi networks until now. There isn't anything wrong with the network itself because my iPhone and a different tablet can still connect to it.The network is in the list, full signal, but it tries to connect and sticks at 'Acquiring network address' then fails. I have tried the Repair button an it says it can't repair it because it can't give me a new IP address.
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May 9, 2012
There is a poor wireless connection on my Studio XPS 1645, it seems that of all the threads I have read switching the antenna from AUTO to AUX seems to fix it. But, I have not been able to locate this antenna to modify the settings.
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Feb 28, 2012
Now that I have a Linksys N4200 router I want to upgrade the card that is in my 1735 Studio. Dell support suggested the 5100 Wireless-Network Mini-Card. That’sall well and good but looking at the picture on Dell site it is about half the size as the one that is in the computer which is a Dell Wireless 1397 WLAN MiniCard. I don't think the 5100 will bolt in the slot, too short.
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Dec 12, 2009
I've got a Latitude E6500 laptop with Windows 7, 64-bit. I've tried connecting to three wireless networks and each time the wireless card manages to connect to the router, but is unable to connect to the internet. When I connect using the ethernet I have no problem and I'm able to connect to the wireless using other devices. I've downloaded the latest BIOS and windows drivers. I've ensured the security is configured correctly, the wireless is on, the password is correct.
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Feb 11, 2013
I had to re-install Vista on my Dell Studio 1535, and site the re-install i've not been able to connect to wi-fi because Vista apparently doesnt seem to recognise the wireless adapter. In Device Manager it lists the generic "Network Controller" and has a question mark next to it.
I've installed Dell System software, Dell Notebook System software, Quickset, chipset drivers and the R206848 file that includes the 1397 drivers, yet its still not recognised.
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Jan 19, 2010
I want to change my wireless mac addres, but i can't.
I tried from the device managger on the usuall way, i tried from regedit and i also tried with mac changer programms.
In the regedit, the Network address changed, but when i type the "ipconfig /all" commant to the cmd it show me my default mac address.
I also tried to connect to the network witch use mac filter (that's, why i want to change my mac) , but i can't.
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Feb 27, 2009
I got a Studio 1535 Laptop which comes with a Broadcom WiFi card that is named "Dell Wireless 1397 WLAN Mini-Card" in the Hardware Manager.
I tried to connect to my ZyXel WiFi router but though i had it all configured right, Windows would always come up with "you entered the wrong key". After playin around for some time i figured out that everything just works fine when i switched my router from WPA-PSK to WPA2-PSK. My router features both WPA-PSK and WPA2-PSK but since my other PC does only support WPA-PSK the router is set to that and i want it to stay that way. I just don't want to buy new hardware for all my other computers.
So is this WiFi card strictly incompatible with WPA-PSK? Does'nt make any sense to me because WPA2 works just fine! Normally they are downwards compatible aren't they? (Moreover, when setting up a connection i can choose WPA-PSK from the dropdown menu.
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Mar 11, 2012
I have a Dell Inspiron 1564 with the Dell 1397 WLAN Mini-Card. How do I use its Wi-Fi abilities to connect to the Internet?
Do I need a wireless router with a modem built in? Do I have to use a service provider, i.e. Bell, to make the connection and
therefore pay more service charges per month? Is "Linksys" a good name in routers? Should I buy the router at one of the big box retailers?
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Mar 30, 2012
I have a Dell Inspiron 11z (1110) with Dell 1397 mini wireless card. The wireless connection lags/drops persisitently at any time of day or night. When I connect the computer to internet via ethernet the connection is stable. When I run a diagnostics on the wireless card all pass, except the internet IP ping. I get the following message:
The wireless router/AP for your network is working, but your computer is not able to use an IP address to connect to the Internet. You will not be able to connect to the Internet, although you might be able to connect to your local network. Contact your network administrator or wireless router/AP installer for assistance.
I have installed latest driver for the 1397 mini wireless card, albeit a couple of years old.
The wireless router I am using is Netgear Rangemax Dual Band DGND3300v2. I can get into the router administration area but am at a loss as to how to reset/re-install it.
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Oct 22, 2011
I have a Dell Studio Laptop 1737 with Dell Wireless 1397 WLAN mini-card and Windows 7 home premium 64 bit. Some days ago, I bought a HP WiFi mouse (model LQ083AA). This mouse connects via WiFi and you need no USB-port for a transmitter. Very practical - if it would work probably.First I installed the SW delivered with the mouse. During this installation, also the "Microsoft Virtual WiFi Miniport Adapter" was installed. The mouse connects via this adapter. And everything worked fine. The mouse was found, a connection was established and the mouse worked like a charm. Until I went to sleep. As usually, I hibernated the notebook. And after waking up the notebook from hibernate, the mouse did not work anymore. I found out it is because the "Microsoft Virtual WiFi Miniport Adapter" does not wake up correctly. After a reboot, everything works again. And if I use the HP software to reestablish the connection, I receive the error "SoftAP is not available".
I tried several things:I un-installed the "Microsoft Virtual WiFi Miniport Adapter" in the device manager and checked for new HW to install it again. But after it was installed again, it still did not work.In the device manager, I disabled "Microsoft Virtual WiFi Miniport Adapter" and enabled it again - but it stayed disabled.I updated the driver.I changed energy management, allowed the computer to switch of power of the adapter resp. disallowed that.Nothing I did worked. After hibernate, the "Microsoft Virtual WiFi Miniport Adapter" is "dead". Only a reboot works.The WiFi mouse is such a great Idea, but the "Microsoft Virtual WiFi Miniport Adapter" is such a mess.
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Oct 25, 2011
How to successfully get a Dell Wireless 1397 to work with Windows 2008 x64? I have a Precision M4500 that I managed to install Windows 2008 x64 R2 on. I installed the Windows 7 drivers for the card and the Device Manager says the device is working properly. But when I go to enable the device, it acts like it is enabling it, but the properties always say "disabled".
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Jun 12, 2010
I got a (one year old) Dell Inspiron 1545 and I'm using it always with wifi on to get connected to the net.Since a couple of days this Wifi connection often goes off and on (by itself) and I got no clue what it source of this problem is.My Eventlog says that it switches off very irregulary (between 3 and 10 minutes). I've installed the newest drivers and got the latest updates for the Wifi card and on my Windows Vista.
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Jan 30, 2013
i have Dell inspiron laptop windows 7 operatinbg before my internet was working very well but in last 3 months i have been struggling alot with the internet browsing problem, my internet is connected and actvie, skype, yahoo eveything, torrent download is 100% working but when i open any browser the error message comes that CANT OPEN THIS PAGE MAY BE INTERNET CONNECTION NOT CONNECTED. i did all antivirus and reinstall the windwos but still the problem is active.
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Jul 23, 2012
I've got a Dell Inspiron 1545 which won't connect to my wireless. It's been working fine for months and then just stopped connecting one day and won't connect again since!My iPhone and the other laptop in the house can still connect and my laptop works if I plug the ethernet cable in.
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Feb 17, 2012
I am user of Dell Inspiron 1545 and I have problem with Internet. Till yesterday everything just worked great, when I was turning on a wi fi, it always found a network I wanted to. Yesterday, the current has been cut of. (?) and I lost connection to internet. After current camer back, everyone got internet back, but not me. My wi fi is still finding almost all networks except one, the most important one.
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Jun 9, 2012
I have an inspiron 1545 that had to be resurrected after a crash. The WiFi worked before I re-loaded windows from the recovery disc, The radio switch indicates it is on but it doesn't seem to find any signals. I am running windows vista sp-2. I am using version mifi2200. If I am overlooking the way to make the WiFi work by getting into a program and having to turn something on or adjusting a setting i am unaware of what to do.
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Jun 12, 2012
I have a Dell Latitude D420 laptop that has wireless connection, but when I attempt to go online I am redirected to a webpage that says internet explorer cannot display page.
I have attempted to reestablish the connection through various methods but none have worked. Under netwrok connections LAN connection is down, but wireless connection is running.
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