Dell :: Studio 1535 - Vista Won't Recognize Wireless 1397 Adapter
Feb 11, 2013
I had to re-install Vista on my Dell Studio 1535, and site the re-install i've not been able to connect to wi-fi because Vista apparently doesnt seem to recognise the wireless adapter. In Device Manager it lists the generic "Network Controller" and has a question mark next to it.
I've installed Dell System software, Dell Notebook System software, Quickset, chipset drivers and the R206848 file that includes the 1397 drivers, yet its still not recognised.
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Oct 22, 2011
I have a Dell Studio Laptop 1737 with Dell Wireless 1397 WLAN mini-card and Windows 7 home premium 64 bit. Some days ago, I bought a HP WiFi mouse (model LQ083AA). This mouse connects via WiFi and you need no USB-port for a transmitter. Very practical - if it would work probably.First I installed the SW delivered with the mouse. During this installation, also the "Microsoft Virtual WiFi Miniport Adapter" was installed. The mouse connects via this adapter. And everything worked fine. The mouse was found, a connection was established and the mouse worked like a charm. Until I went to sleep. As usually, I hibernated the notebook. And after waking up the notebook from hibernate, the mouse did not work anymore. I found out it is because the "Microsoft Virtual WiFi Miniport Adapter" does not wake up correctly. After a reboot, everything works again. And if I use the HP software to reestablish the connection, I receive the error "SoftAP is not available".
I tried several things:I un-installed the "Microsoft Virtual WiFi Miniport Adapter" in the device manager and checked for new HW to install it again. But after it was installed again, it still did not work.In the device manager, I disabled "Microsoft Virtual WiFi Miniport Adapter" and enabled it again - but it stayed disabled.I updated the driver.I changed energy management, allowed the computer to switch of power of the adapter resp. disallowed that.Nothing I did worked. After hibernate, the "Microsoft Virtual WiFi Miniport Adapter" is "dead". Only a reboot works.The WiFi mouse is such a great Idea, but the "Microsoft Virtual WiFi Miniport Adapter" is such a mess.
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Jan 25, 2013
I have just updated my Studio laptop from Vista to Windows 8 but cannot find a driver, I was previously using
WIDCOMM Bluetooth Software 6.1.0.4402
Dell, Version 6.1.0.4402
Is there a compatible drive?
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Nov 25, 2008
Problem I've been having with my laptop. Following the directions of a Dell technician while trying to resolve a separate problem, I deleted the partitions on my hard drive and manually reinstalled both Vista and all the drivers that were on the Dell CD that came with my laptop. When I tried connecting to the internet, Vista said I did not have any wireless networking hardware, but before the reinstallation it worked just fine. I am able to connect to the internet using a wired connection, but my wireless adapter still isn't working. I use Windows Vista 32-bit SP1
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Feb 28, 2012
Now that I have a Linksys N4200 router I want to upgrade the card that is in my 1735 Studio. Dell support suggested the 5100 Wireless-Network Mini-Card. That’sall well and good but looking at the picture on Dell site it is about half the size as the one that is in the computer which is a Dell Wireless 1397 WLAN MiniCard. I don't think the 5100 will bolt in the slot, too short.
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Jan 4, 2013
I have a Studio 1555 64bit running on Windows 7, within the past few weeks, my wireless connection sporadically turns off, the wireless router is ok, I can connect wifi to my phone. My computer does not recognize any wireless networks, although there are several in the neighborhood. Sometimes it randomly comes on.
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Jun 12, 2011
I am attempting to set up a wireless connection on an HP desktop that runs Vista. I recently purchased a Belkin N150 Wireless USB Adapter (Version F9L1001). My computer, first, will not run the software CD automatically; I have to find it and double-click on it. Then, after the drivers are supposedly installed and I restart according to the instructions, my computer is unable to find them when I plug in the adapter. Additionally, when I try to start the driver program myself, it refuses to go. I have uninstalled and reinstalled the driver software four times and I have gotten the following same results every time. Also, I do not have a router installed yet, as we were told initially that all we would need to use to connect the desktop to our wireless Internet was the adapter
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May 9, 2012
There is a poor wireless connection on my Studio XPS 1645, it seems that of all the threads I have read switching the antenna from AUTO to AUX seems to fix it. But, I have not been able to locate this antenna to modify the settings.
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Jun 5, 2009
My Wireless network suddenly dropped out and now wont pick up any wireless devices.
When I go into Manage hardware it comes up saying that the Drivers are not installed for my network Controller. Searching does not find any to install and due to just relocating I cant find my original Disks that came with the laptop.
So I am reduced to sitting next to the router and being hard wired for the internet.
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Sep 21, 2011
Dell pc studio 450s will not recognize network connection after power outage. Have run diagnostic fix multiple times but to avail. I have roadrunner cable broadband connected to voyage router and then to wireless router. Wireless router and vonage works (as evidenced by this email using iPad)
Have already reset everything multiple times including unplugging modem and pc.
From what I understand the pc is getting gatewayaddress or does not recognize.
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Jul 11, 2012
I recently replaced my hard driveon my Dell Studio 1749 and have installed all of the disks that came with my laptop, but for some reason I don't have a wireless network adapter to connect to available wif (I had wireless prior to the hard drive replacement). The only network adapter I have in device manager is Realtek RTL816D/8111D Family PCI-E Gigabit Ethernet NIC (NDIS 6.20) I'm fairly new to this so not sure if there is an easy fix to this.
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May 29, 2012
I've a Dell studio 1555, windows home premium, 4 gb ram, 320gb hdd. Till yesterday everything was fine, all of a sudden my laptop stopped connecting to internet through wireless.I have tried it in safe mode. I have tried to delete the network also but now that left me with inputting the password everytime I want to connect. Its showing all the networks available, and it shows connected. but there is a triangle on the signal. When i disconnect and connect it again, then i get an error saying "windows cannot conenct to wireless network". When i click on the Trouble shoot problems, its showing below
Troubleshooting has completed
Troubleshooter made some changes to the system
problems found
problem with wireless adapter fixed.
But still it won't connect to the network. i've been searching in the internet for solution but couldn't find it. In a couple of tech forums people posted same problem for Dell studio 1555. But there is no solution. I think it has something to do with this model? I've been using it for past 3 years without many problems(except my mike is stuck with only yahoo messenger and won't work on skype/gtalk etc)I tried to download drivers from dell and install, but it gives error saying "This software package cannot be installed on your system. Setup will now exit."
I tried removing the drivers and then rebooted the system. The drivers were then automatically installed by the windows again. I went to Intel website and it downloaded a tool to my pc to check for old drivers and it found out my adapter was not having new drivers so I downloaded the drivers from there, installed them but its still the sameThis is my wireless adapter. "Intel(R) WiFi Link 5100 AGN".
Windows IP Configuration Host Name . . . . . . . . . . . . : ramavadutha-LT Primary Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . : Hybrid IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : NoWireless LAN adapter Wireless Network Connection 2: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter Physical Address. . . . . . . . . : 00-22-FB-C8-21-D7 DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : YesEthernet adapter Local Area Connection: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Broadcom NetLink (TM) Gigabit Ethernet Physical Address. . . . . . . . . : 00-26-B9-03-35-6B DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes Link-local IPv6 Address . . . . . : fe80::8486:8bdc:acc1:d517%11(Preferred) IPv4 Address. . . . . . . . . . . : 192.168.0.5(Preferred) Subnet Mask . . . . . . . . . . . : 255.255.255.0 Lease Obtained. . . . . . . . . . : Wednesday, May 30, 2012 7:22:41 AM Lease Expires . . . . . . . . . . : Wednesday, May 30, 2012 8:22:41 AM Default Gateway . . . . . . . . . : 192.168.0.1 DHCP Server . . . . . . . . . . . : 192.168.0.1 DHCPv6 IAID . . . . . . . . . . . : 268445369 DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-12-83-72-4C-00-26-B9-03-35-6B DNS Servers . . . . . . . . . . . : 194.168.4.100 194.168.8.100 NetBIOS over Tcpip. . . . . . . . : Enabled
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Apr 17, 2013
Dell 365 Bluetooth Adapter program for [ Dell Studio 1558 ] is not compatible with windows 8. please update this program for compatibility with windows 8.
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Dec 31, 2012
I have a Studio 1535 and I am looking for a compatible 5Ghz WLAN card. if the 1520 mini card is suitable?
Is there a suitable bluetooth card I can fit as well?
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Jan 10, 2013
I am passing my computer on to a family member and wanted to give them a fresh install, so I used the Windows Vista (32-bit SP1) disc that came with the laptop and reinstalled Vista on the computer. Everything worked fine until I wanted to connect to the internet, then Windows said that there were no networks available. When I selected "Why can't windows find any networks" it said that "This computer does not have a wireless network adapter installed and configured". I put in the Dell Driver's and Utilities CD that came with the computer and installed the drivers that seemed related to networks or communications, but the problem persists. I'm assuming it is some sort of driver issue (as the computer was using wireless internet before the reformat (just hours ago) and so the device itself seems to be working.
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Oct 12, 2009
I can't connect to the wireless network at my university.I have 2 network adapters: Dell Wireless 1397 WLAN Mini-Card, Marvell Yukon 88E80 PCI-E Fast Ethernet Controller. BTW I already turned the wireless switch on, but windows xp still says: "No wireless networks were found in range'.
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Jan 15, 2011
After reinstalling Vista, Vista does not recognize my wireless network. I know that the wireless network is working because my i-Touch and my blue-ray (internet streaming) still are working with the Cisco/Linksys E2000. I made sure that the wireless switch on my Gateway laptop was in the on position. The wireless hardware does not show up in the hardware control panel. Is this a driver issue or a hardware issue? It does not seem that it would be a hardware problem.
My Gateway is still under warranty thru Best Buy. If it's a hardware problem, it's covered but if it's a software problem(I take it that a driver would be software), they want $100 to fix. This is what brings me to a second question, if it's a driver issue, should I just upgrade to Window 7? Does Window 7 have build in drivers for wireless hardware?
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May 28, 2009
I recently purchased an Inspiron 1545 from Best Buy that came with a Dell Wireless 1397 card and Vista. Due to some special application requirements, I needed to downgrade to Windows XP. However, I am unable to find the link to the Windows XP Dell WLan installer package for DW1397 for the Inspiron 1545
On the driver download center for Inspiron 1545, it has an XP installer package for a different wireless card. Any link to download the correct Windows XP Installer package for the DW1397 card for Inspiron 1545?
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Jan 19, 2010
I want to change my wireless mac addres, but i can't.
I tried from the device managger on the usuall way, i tried from regedit and i also tried with mac changer programms.
In the regedit, the Network address changed, but when i type the "ipconfig /all" commant to the cmd it show me my default mac address.
I also tried to connect to the network witch use mac filter (that's, why i want to change my mac) , but i can't.
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Apr 13, 2013
I have a Dell Inspiron Laptop with Windows 7 and a PC with XP. The Laptop has Dell Wireless 1397 WLAN mini-card, i think it supports 802.11g. My PC has DLINK DWA 525 PCI WIRELESS card, this supports 802.11g and n. The wireless router is Belkin Surf Wireless Router (F7D2301zb).
Now, the problem i'm facing is when PC is connected first and later when laptop is connected, the computer gets disconnected. Laptop works fine. I have to restart the router to connect both.
Is it due to the difference in 802.11 G and N of Laptop and PC ?
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Feb 27, 2009
I got a Studio 1535 Laptop which comes with a Broadcom WiFi card that is named "Dell Wireless 1397 WLAN Mini-Card" in the Hardware Manager.
I tried to connect to my ZyXel WiFi router but though i had it all configured right, Windows would always come up with "you entered the wrong key". After playin around for some time i figured out that everything just works fine when i switched my router from WPA-PSK to WPA2-PSK. My router features both WPA-PSK and WPA2-PSK but since my other PC does only support WPA-PSK the router is set to that and i want it to stay that way. I just don't want to buy new hardware for all my other computers.
So is this WiFi card strictly incompatible with WPA-PSK? Does'nt make any sense to me because WPA2 works just fine! Normally they are downwards compatible aren't they? (Moreover, when setting up a connection i can choose WPA-PSK from the dropdown menu.
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Mar 11, 2012
I have a Dell Inspiron 1564 with the Dell 1397 WLAN Mini-Card. How do I use its Wi-Fi abilities to connect to the Internet?
Do I need a wireless router with a modem built in? Do I have to use a service provider, i.e. Bell, to make the connection and
therefore pay more service charges per month? Is "Linksys" a good name in routers? Should I buy the router at one of the big box retailers?
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May 3, 2011
I have been trying to re-establish my wi-fi connection for over a day now. I have a Dell Inspiron 1545 with windows 7 and it has two wifi adapters, one is the 1397wlan and the other is a virtual miniport adapter. My carrier is at&t uverse/2wire and my service was disconnected for about eight or nine days and since then I cannot get my wi-fi back. The desktop computer works fine but my network adapters are showing attempting to authenticate and not connected for the miniport adapter. I have tried enable/disable, restoring to a previous date, ipconfig/release, and of course running the trouble shooter for Microsoft. The result is that they can't assist with my connectivity issue and that its either the adapter or my router. I can use the laptop with the ethernet cord but its not practical as the router is downstairs and I primarily work upstairs.
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Mar 30, 2012
I have a Dell Inspiron 11z (1110) with Dell 1397 mini wireless card. The wireless connection lags/drops persisitently at any time of day or night. When I connect the computer to internet via ethernet the connection is stable. When I run a diagnostics on the wireless card all pass, except the internet IP ping. I get the following message:
The wireless router/AP for your network is working, but your computer is not able to use an IP address to connect to the Internet. You will not be able to connect to the Internet, although you might be able to connect to your local network. Contact your network administrator or wireless router/AP installer for assistance.
I have installed latest driver for the 1397 mini wireless card, albeit a couple of years old.
The wireless router I am using is Netgear Rangemax Dual Band DGND3300v2. I can get into the router administration area but am at a loss as to how to reset/re-install it.
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Mar 25, 2013
I have a Dell 1545 Laptop that quit working without a cable connection to the computer. My computer has a model wireless card 1397. I cannot access the Utility Card. I get message indicating that a "internal configuration is inconsistent...and to restart. I have tried most of the suggestions I found on the Internet, but no joy. Restarting makes no change---I still get the same message. Utilizing network interview program, it indicates that the card is 'non-operational.' When I check through control panel...system...device manager I am told that the card is working (no yellow mark is seen). I seem to think that it is likely a software issue, perhaps with some "update" gone crazy.
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May 2, 2013
I have Dell Studio XPS i5 laptop (64 bit) with DELL Wireless 1397 WLAN Mini Card (version 5.30.21.0 from 1.10. 2008). I recently subscribed for an internet connection that requires 802.11n speed. As my wireless card does not support it what are my options here. Is there a magical link to update my card and start gaining from the maximum speed (30 Mbps or higher if I want) or I have to change the card by buying/installing a new one.
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Jan 5, 2009
I have a new Dell Studio 540. It is presently plugged into a wired router via an Ethernet cable. However according to the documentation I should also have a wireless card fitted. It should have the following fitted:
Wireless Network Card 1505 PCIe 802.11n
How I find out this information.
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Sep 8, 2012
I have a Dell Wireless 1397 WLAN MiniCard and have been able to connect to all hostels wifi networks until now. There isn't anything wrong with the network itself because my iPhone and a different tablet can still connect to it.The network is in the list, full signal, but it tries to connect and sticks at 'Acquiring network address' then fails. I have tried the Repair button an it says it can't repair it because it can't give me a new IP address.
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Feb 22, 2013
I've recently upgraded to windows 8 and I've been having some issues with my wireless connectivity. I've narrowed it down to an issue with the wireless adapter. Specifically, windows doesn't seem to recognize my Intel centrino Advanced-N + WiMAX 6250 and instead installed drivers for Intel Centrino Advanced-N 6250 AGN. The correct driver is instead listed in "Other Devices" in the device manager.
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May 22, 2010
I have a Dell Studio XPS 16 laptop. I'm very annoyed by how my wireless WLAN card won't turn on.
I've tried pressing the WLAN enable key above the keypad next to the other media keys and it won't show it as being enabled.
I've tried the Fn+F2 combination and it doesn't seem to do anything. It keeps saying that the WLAN card is still not enabled!
I've tried rebooting my laptop as well and it seems to acknowledge the existance of the card
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Dec 12, 2009
I've got a Latitude E6500 laptop with Windows 7, 64-bit. I've tried connecting to three wireless networks and each time the wireless card manages to connect to the router, but is unable to connect to the internet. When I connect using the ethernet I have no problem and I'm able to connect to the wireless using other devices. I've downloaded the latest BIOS and windows drivers. I've ensured the security is configured correctly, the wireless is on, the password is correct.
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Dec 12, 2012
Sometimes the connection will be lost altogether and when I try to reconnect it says "unable to connect" and I have to wait 5/10 mins until the laptop connects it's self again automatically.Other times, the signal strength shows as full (in the bottom right) but a yellow triangle appears with an exclamation mark in it and the status reads "Currently connected to Talk Talk 388380 No internet access". It stays like this for several minutes, then goes back to normal!?I've recently had fiber optic broadband installed, but I don't think this is the issue as it was happening before.Even when the internet is working, the connection speed is really poor; YouTube videos constantly buffer, even on low quality.I've plugged in the ethernet cable today and it appears to work fine, so I think it must be an issue with the laptop[CODE]
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Aug 29, 2012
I got the computer in 09 with windows vista and the internet worked correctly. i upgraded to windows 7 in 2010 or 11 and the wireless was still working. Last year all of a sudden my wireless internet stopped working and had to use a cable to connect to my router. A few months went by and i randomly got my wireless internet connection back for about 2-3 months now all of a sudden my wireless is out again. i ran tests in other threads posted on this subject and the only way they got it to work was to buy a usb connection. is this the only way im going to be able to get wireless back?
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