Dell :: Studio 1555 / Unable To Connect Internet Through Wireless Adapter
May 29, 2012
I've a Dell studio 1555, windows home premium, 4 gb ram, 320gb hdd. Till yesterday everything was fine, all of a sudden my laptop stopped connecting to internet through wireless.I have tried it in safe mode. I have tried to delete the network also but now that left me with inputting the password everytime I want to connect. Its showing all the networks available, and it shows connected. but there is a triangle on the signal. When i disconnect and connect it again, then i get an error saying "windows cannot conenct to wireless network". When i click on the Trouble shoot problems, its showing below
Troubleshooting has completed
Troubleshooter made some changes to the system
problems found
problem with wireless adapter fixed.
But still it won't connect to the network. i've been searching in the internet for solution but couldn't find it. In a couple of tech forums people posted same problem for Dell studio 1555. But there is no solution. I think it has something to do with this model? I've been using it for past 3 years without many problems(except my mike is stuck with only yahoo messenger and won't work on skype/gtalk etc)I tried to download drivers from dell and install, but it gives error saying "This software package cannot be installed on your system. Setup will now exit."
I tried removing the drivers and then rebooted the system. The drivers were then automatically installed by the windows again. I went to Intel website and it downloaded a tool to my pc to check for old drivers and it found out my adapter was not having new drivers so I downloaded the drivers from there, installed them but its still the sameThis is my wireless adapter. "Intel(R) WiFi Link 5100 AGN".
Windows IP Configuration Host Name . . . . . . . . . . . . : ramavadutha-LT Primary Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . : Hybrid IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : NoWireless LAN adapter Wireless Network Connection 2: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter Physical Address. . . . . . . . . : 00-22-FB-C8-21-D7 DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : YesEthernet adapter Local Area Connection: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Broadcom NetLink (TM) Gigabit Ethernet Physical Address. . . . . . . . . : 00-26-B9-03-35-6B DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes Link-local IPv6 Address . . . . . : fe80::8486:8bdc:acc1:d517%11(Preferred) IPv4 Address. . . . . . . . . . . : 192.168.0.5(Preferred) Subnet Mask . . . . . . . . . . . : 255.255.255.0 Lease Obtained. . . . . . . . . . : Wednesday, May 30, 2012 7:22:41 AM Lease Expires . . . . . . . . . . : Wednesday, May 30, 2012 8:22:41 AM Default Gateway . . . . . . . . . : 192.168.0.1 DHCP Server . . . . . . . . . . . : 192.168.0.1 DHCPv6 IAID . . . . . . . . . . . : 268445369 DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-12-83-72-4C-00-26-B9-03-35-6B DNS Servers . . . . . . . . . . . : 194.168.4.100 194.168.8.100 NetBIOS over Tcpip. . . . . . . . : Enabled
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May 30, 2012
Are you able to connect to the internet through wireless?
I tried all the steps mentioned in this thread, but its not working. I've windows 7 home premium on dell studio 1555 with 4 gb ram and 320 gb hdd.
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Apr 11, 2011
I have a Dell Studio 1555 and normally my wireless connection works perfectly. It runs on Vista and I bought it in August 2009. Just recently I went to a friends house, and my wireless detected their router, but where normally it shows connection signal bars, it showed a red 'X' and wouldn't allow me to connect. It wasn't their router because their wireless on their computers were connecting to it fine. Then I went back to my house, my wireless was working fine, and connected automatically right away. The next weekend I went to my parents' house, where I have brought my computer and was able to connect to their wireless countless times in the past, did the same exact thing as when I was at my friends' house. Normally it will detect their router by their name because that is what they have it set at, but now it can only detect it as linksys. And it will not connect. I have no idea what to do because as soon as I go back to my house, my computer is able to connect to my wireless
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Jun 4, 2012
I have a dell studio 1555 and i im not able to install bluetooth setup.While installing bluetooth setup a message will be shown by saying "switch on the wireless" but in my laptop there is no switch of wifi near hdmi port.
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Aug 24, 2012
I have a dell studio 1555 with windows 7-32 bit.
my laptop is getting connected to wifi as well as wired networks but I am not getting any internet access on them.I m facing this problem from last 6-7 days.
also I have tried the solution which were given on the previous forums and I have mcafee antivirus but the "no connection problem" is not related to the recent mcafee problem.
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Jul 18, 2012
Went to use the computer today, and no wirless internet.
My computer:Dell 1555 studio w/intel centrinoVista 64 bit
Symptoms: Can't find wireless connectionsCan connect if directly wired to router. When I press F2 there is no wireless tower like before, just bluetooth symbol
Things i've tried: Re-installing all drivers/software. Reset to factory settingsWould really like to get my wireless running again as I need it for work
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Jan 4, 2013
I have a Studio 1555 64bit running on Windows 7, within the past few weeks, my wireless connection sporadically turns off, the wireless router is ok, I can connect wifi to my phone. My computer does not recognize any wireless networks, although there are several in the neighborhood. Sometimes it randomly comes on.
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Dec 25, 2011
Computer: Laptop Dell Studio 1555 Dual Core: W 7 64 bit, router Sitecom WL-351. Max. connection 120 Mbit. Speed normally approx 100 Mbiton the Dell desktops. Connection speed on the Laptop Studio used to be 60 Mbit wireless . Haven’t checked speed for many week but yesterday foundout that the speed dropped to 12 MB. Wired the laptop to the router, connection wend up to 98 Mbit.
Wireless again the speed dropped to 12 MBit. Checked the wireless connection with another laptop and it went up again to 70 Mbit. What could be wrong on the Studio 1555?
Cleaned the computer, no malware, Mode AP, Channel 11, WPA2
The card Broadcom driver 10-01-2008, version 5.30.21.0
The card works but the 12 Mbit should be at least 60 Mbit.
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Jan 28, 2013
I have Dell Studio 1555 model laptop. Earlier I was using Windows 7 Home premium 64 bit. Dell(TM) Wireless 370 Bluetooth Module was installed and It was working fine. Recently I installed Windows 8 Pro. Since then Bluetooth is not working. I don't know which driver to install.
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Mar 30, 2011
Dell XPS Studio 9100
Windows 7
Belkin router
All desktops and laptops in my house which are windows based are unable to connect to the internet, only the apple based ones are connecting fine. My problem is similar to the one craigs248 posted here [url]... I did have mcafee for my dell but i have turned it off and yet im still unable to access the internet, furthermore all the other windows- based desktops in my household are unable to connect to the internet.
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Jul 10, 2013
Mine studio 1555 with intel core 2 duo P8700 [URL] processor and intel wifi 5100 agn card stopped connecting to router since last week. After searching a lot I found out that the Intel has stopped supporting 5100 for windows 8. Is there any way possible to use the same adapter with compatibility drivers on windows 8?? I have searched a lot but couldn't find much. All the new intel cards like "Intel Centrino Wireless-N 2200", n6300 are of 22nm while my processor is of 45nm. So will the newer card work with my processor.
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Jul 1, 2013
I am probably missing something so obvious, but I have been working on it for three days. I received a new modem DSL 2750B and have it LAN wired to my Dell Studio 1555. I asked my techy step son to hook it up to wireless while I was away. He could not do it and worked with Verizon to create a home network changing the SSID and WPA Key. They spent about a hour together on line and could not get the wireless to work and Verizon said its a problem with the Studio 1555.
So, I have been working on it since and can not fix it. The Studio is out of warranty and I have Windows 7 Home Edition. I spent a day and a half to finally get the Function F2 button to work and turn on wireless. This was only possible after downloading the Dell Quick Set and now the Radio On button shows in my Windows Mobility display. I checked my BIOS and Radio, WiFI, and WAN are all enabled.
When I boot up I can see the wireless network showing as available and at excellent strength. I click it to connect and it fails authentication. I ping the router at 192.168.1.1 and it shows both wired LAN and wireless LAN connected. So, I go to Wireless and go through the push button method of signing on to the router, pressing the WPS button on the router. It "spins" for 120 seconds and says fails enrollment.
I am thinking that I should have my laptop and router all reset and eliminate the network Verizon and my step son set up. This would give me a clean start and I can use the SSID and WPA key that came with the router..but, I'm not sure that is it or am I missing something else.
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Jul 2, 2012
I havea Dell Studio XPS 8100 with 64 bit operating system, running Windows 7 HomePremium w/ Service Pack 1. I purchased the computer in January 2011.
AfterI purchased the computer I purchased a NETGEAR Wireless Router to set up aWireless connection to two Lap Top computers but since my Desktop was merelytwo feet from the Router I hard wired it to the Router with an Ethernet Cable.
Irecently moved to a new location and found that I had to connect the XPSA 8100to a Wireless Router. I purchased a newer NETGEAR 27, and had no issuesconnecting the Laptop Computers to the new Router regardless of the distancefrom the router.
WhenI attempted to make a Wireless connection to the XPS 8100, It gave me a message“Microsoft Virtual WIFI Miniport Adapter Unable to Connect with a CODE 31”.
In reviewingmy Network Adapters I found both the “Microsoft Virtual WIFI Miniport Adapter”,and a “DW1525 (802.11n) WLAN PCIe Card” Status indicated they were not workingproperly.
Iwas able to visit the DELL website and reinstalled both the Microsoft VirtualWIFI Miniport Adapter and the DW1525 WLAN Card. Now they both indicted thatthey ARE working properly. I also located two Antennae’s that came with theDesk top and I installed them on the machine.
HoweverI still cannot get a Wireless connection to the Router and I currently have thecomputer sitting merely 3 feet from the Router. I continue to receive an “Unableto Connect Prompt”.
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Mar 12, 2013
I've Studio 1555 with Factory default Windows Vista, I am using connectify software for internet sharing to other laptops, but from few days, it is not working...I reinstalled it again,Updated my wifi drivers from vendor's site, even restored my windows to earlier restore point, also I set up my own windows ad-hoc network, but this ad-hoc created network or the connectify created network, both are not found on nearby laptop's network search..my wifi adapter stopped broadcasting..although I can connect to ad-hoc or some other network
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Jul 11, 2012
I recently replaced my hard driveon my Dell Studio 1749 and have installed all of the disks that came with my laptop, but for some reason I don't have a wireless network adapter to connect to available wif (I had wireless prior to the hard drive replacement). The only network adapter I have in device manager is Realtek RTL816D/8111D Family PCI-E Gigabit Ethernet NIC (NDIS 6.20) I'm fairly new to this so not sure if there is an easy fix to this.
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Feb 11, 2013
I had to re-install Vista on my Dell Studio 1535, and site the re-install i've not been able to connect to wi-fi because Vista apparently doesnt seem to recognise the wireless adapter. In Device Manager it lists the generic "Network Controller" and has a question mark next to it.
I've installed Dell System software, Dell Notebook System software, Quickset, chipset drivers and the R206848 file that includes the 1397 drivers, yet its still not recognised.
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Oct 17, 2011
My laptop will not connect to the internet although it shows in the task bar that it is connected to my home WIFI network.
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Apr 17, 2013
Dell 365 Bluetooth Adapter program for [ Dell Studio 1558 ] is not compatible with windows 8. please update this program for compatibility with windows 8.
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Oct 22, 2011
I have a Dell Studio Laptop 1737 with Dell Wireless 1397 WLAN mini-card and Windows 7 home premium 64 bit. Some days ago, I bought a HP WiFi mouse (model LQ083AA). This mouse connects via WiFi and you need no USB-port for a transmitter. Very practical - if it would work probably.First I installed the SW delivered with the mouse. During this installation, also the "Microsoft Virtual WiFi Miniport Adapter" was installed. The mouse connects via this adapter. And everything worked fine. The mouse was found, a connection was established and the mouse worked like a charm. Until I went to sleep. As usually, I hibernated the notebook. And after waking up the notebook from hibernate, the mouse did not work anymore. I found out it is because the "Microsoft Virtual WiFi Miniport Adapter" does not wake up correctly. After a reboot, everything works again. And if I use the HP software to reestablish the connection, I receive the error "SoftAP is not available".
I tried several things:I un-installed the "Microsoft Virtual WiFi Miniport Adapter" in the device manager and checked for new HW to install it again. But after it was installed again, it still did not work.In the device manager, I disabled "Microsoft Virtual WiFi Miniport Adapter" and enabled it again - but it stayed disabled.I updated the driver.I changed energy management, allowed the computer to switch of power of the adapter resp. disallowed that.Nothing I did worked. After hibernate, the "Microsoft Virtual WiFi Miniport Adapter" is "dead". Only a reboot works.The WiFi mouse is such a great Idea, but the "Microsoft Virtual WiFi Miniport Adapter" is such a mess.
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Feb 18, 2012
Since i installed windows 7 on my Samsung R530 notebook i am unable to connect to internet through built in network adopter. while on diagnos it appears that network adopter is not found or may be the driver not been installed?
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Dec 4, 2012
I am having trouble connecting to my wireless network sometimes it shows up sometimes it does not but when it is there it sometimes has full bars and others has none. I have tried resolving the the issues through windows and it either says windows cannot resolve your wireless connectivity issue or it says to unplug router for 10 seconds blah blah blah. sometimes it says there is an issue at the access point or wireless adapter. It is really getting frustrating and everything else that is wireless works in my house. I have a dell studio 1745 and windows 7 on it.
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Dec 27, 2011
Today I bought a TP-Link 150 Mbps Wireless PCI Express Adapter so I can pick up the internet connection in my house from my home PC. (We use a laptop most of the time which is able to pick it up fine).I've installed the wireless adapter into the computer and installed the drivers however I receive an error message:
"The device may not be present or could have been ejected/unplugged from the system. Insert of Reinsert Now."
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Mar 2, 2012
I have a Studio 1440 64-bit system that came with Vista installed. I upgraded to Windows 7 soon after. With both these versions the bluetooth was working fine. My computer got a virus and I had to re-install everything. Now my Bluetooth is unable to detect any bluetooth devices. I have the latest driver for the Dell Wireless Bluetoothe 365 module. When installing it says that it is looking for bluetooth devices but none are discoverable even though I have a Microsoft Bluetooth notebook 5000 mouse and a smartphone with bluetooth that are in discovery mode.I know the devices are discoverable because they are discovered on my wife's computer which is also a studio 1440.
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Aug 29, 2012
I got the computer in 09 with windows vista and the internet worked correctly. i upgraded to windows 7 in 2010 or 11 and the wireless was still working. Last year all of a sudden my wireless internet stopped working and had to use a cable to connect to my router. A few months went by and i randomly got my wireless internet connection back for about 2-3 months now all of a sudden my wireless is out again. i ran tests in other threads posted on this subject and the only way they got it to work was to buy a usb connection. is this the only way im going to be able to get wireless back?
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Jun 28, 2010
I've got a Studio 15 Dell with the 365 bluetooth module running win7 64-bit and I'm using it with my iPhone for internet tethering / mobile broadband.
The iPhone 3GS is paired with the laptop just fine and no errors and can connect and use the internet tethering. The problem I have is that it takes about 5 minutes before I get the option to Connect to the Access Point.
It doesn't matter if I turn bluetooth on/off on the iPhone, reboot the iphone or turn the bluetooth adapter on / off on the laptop. I try refreshing, I try forcing the pairing from the iPhone interface and so on.
I have the dell configured to allow the iPhone to always connect without prior authentication or extra approval.
Nothing seems to make a difference other than to sit around and wait 3-5 minutes and then all of sudden I get the option to Connect to the Access Point.
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Aug 18, 2012
I have a Dell Studio Laptop 1558. I recently reinstalled Widows 7 and then the drivers. I'm pretty sure I installed them in the wrong order. So how do I go about fixing that? Like I said I can't connect to any wireless networks. The networks don't even show up(I live in an apartment complex so usually I have a whole bunch of networks listed). I can only use the Ethernet cord to get online. I know the wireless works because my roomate can connect to the wireless internet.
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Apr 15, 2013
I have a Dell Studio 17 with a wireless internet problem. The wireless internet just stopped working with a message error "modem has been removed". When I try to plug in to a hard wire connection I can connect, but the 3G network want allow me to go on online without the above error messageand a message asking me to select the service you want to connect too, yet it still tells me that I am connected.
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Oct 5, 2012
Whenever i boot my machine (sometime from hibernate mode), sometimes WiFi adapter refuses to connect to internet. if i reset WiFi adapter then also it refuses to connect to internet. the only solution i found is to restart entire OS.
the Dell Wireless 1704 802.11b/g/n (2.4GHz) driver version installed is latest one
here is the further detail of problem as by "Windows Network Diagnostic report" :
Diagnostics Information (L2sec Helper Class)Details about L2Sec Helper Class diagnosis:For complete information about this session see the Wireless Diagnostic Informational Event.Helper Class: Layer2 SecurityInitialize Status: SuccessResult of
[Code]......
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Aug 27, 2012
My laptop is inspiron 5520 new one just one month old. my wireless is working but in very closed distance to the connection point, if I change the site to about 5 or 6 metter from the connection site, the Internet become interrupted! note: I did system restore and update for MecAFee
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Nov 20, 2009
I am having problems connecting to the internet. I've tried changing my security from WPA to WEP and back again. I've searched these forums for a solution and nothing has worked. I've changed my antenna output to Aux from Auto as one thread suggested, but no luck.
For a time, I could connect to my wireless BT Home Hub 2, but the range was pathetic (about 4 metres). I've tried connecting to my partners home wireless connection, and again, same problem. Now the connection is virtually nothing. If I am lucky enough to get a connection then it will be poor and usually fail within 2 minutes.
I've had my Dell Inspiron Mini 10v for nearly 3 months now. I wish I was brave enough to return it when I had the chance.People have commented that this could be a known issue. I don't know what the problem is. I've spoken to IT bods my office and nobody seems to know.
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Dec 8, 2012
I have a Studio Xps435MT connected to the internet through a 2Wire DSL modum using an ethernet cable. Installed a new hard drive last week after drive failure, Reinstalled Dell drivers and utilities using disc, then operating system, software, updated drivers, installed SP2.
Internet connection worked fine since then. Yesterday and from then on, Windows and modum will not recognize network adapters so not internet availability although device manager shows them working. Modum does work with my laptop so I can access internet through that.
Network and sharing shows unidentified network and limited connectivity IPv4 and 6, on IPv4 no default gateway or DNS server identified, no IPv6 gateway. Tried reinstalling modum but shows no network adapters identified.
Windows system info shows that intel 82567LF 2GB connection installed and reset today, default IP gateway not available.
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Apr 16, 2013
A while ago I had to take my laptop in to have it formatted and reinstalled after I had picked up a virus. I use the internal modem behind the battery where you insert the card, if I insert an external dongle using the same sim card it seems to work just fine. Before the reinstall it was just fine, connection speed was great 3g etc, now it is slower than an old 56k dial up (no kidding) I have asked the company where I bought it, but they cant find the problem. Is there a setting or update etc that I need?
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Jul 18, 2010
here about it : [URL]
To reinstate here. It is a refurbished notebook. I don't know if that has anything to do with my problem. But there is no wireless on/off switch. And pressing FN and F2 at the same time is not enabling my wireless adapter. Is there any way to enable it? Or could I have a faulty wireless adapter?
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