Dell Studio XPS 9100 Unable To Connect To Internet
Mar 30, 2011
Dell XPS Studio 9100
Windows 7
Belkin router
All desktops and laptops in my house which are windows based are unable to connect to the internet, only the apple based ones are connecting fine. My problem is similar to the one craigs248 posted here [url]... I did have mcafee for my dell but i have turned it off and yet im still unable to access the internet, furthermore all the other windows- based desktops in my household are unable to connect to the internet.
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May 30, 2012
Are you able to connect to the internet through wireless?
I tried all the steps mentioned in this thread, but its not working. I've windows 7 home premium on dell studio 1555 with 4 gb ram and 320 gb hdd.
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May 29, 2012
I've a Dell studio 1555, windows home premium, 4 gb ram, 320gb hdd. Till yesterday everything was fine, all of a sudden my laptop stopped connecting to internet through wireless.I have tried it in safe mode. I have tried to delete the network also but now that left me with inputting the password everytime I want to connect. Its showing all the networks available, and it shows connected. but there is a triangle on the signal. When i disconnect and connect it again, then i get an error saying "windows cannot conenct to wireless network". When i click on the Trouble shoot problems, its showing below
Troubleshooting has completed
Troubleshooter made some changes to the system
problems found
problem with wireless adapter fixed.
But still it won't connect to the network. i've been searching in the internet for solution but couldn't find it. In a couple of tech forums people posted same problem for Dell studio 1555. But there is no solution. I think it has something to do with this model? I've been using it for past 3 years without many problems(except my mike is stuck with only yahoo messenger and won't work on skype/gtalk etc)I tried to download drivers from dell and install, but it gives error saying "This software package cannot be installed on your system. Setup will now exit."
I tried removing the drivers and then rebooted the system. The drivers were then automatically installed by the windows again. I went to Intel website and it downloaded a tool to my pc to check for old drivers and it found out my adapter was not having new drivers so I downloaded the drivers from there, installed them but its still the sameThis is my wireless adapter. "Intel(R) WiFi Link 5100 AGN".
Windows IP Configuration Host Name . . . . . . . . . . . . : ramavadutha-LT Primary Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . : Hybrid IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : NoWireless LAN adapter Wireless Network Connection 2: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter Physical Address. . . . . . . . . : 00-22-FB-C8-21-D7 DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : YesEthernet adapter Local Area Connection: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Broadcom NetLink (TM) Gigabit Ethernet Physical Address. . . . . . . . . : 00-26-B9-03-35-6B DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes Link-local IPv6 Address . . . . . : fe80::8486:8bdc:acc1:d517%11(Preferred) IPv4 Address. . . . . . . . . . . : 192.168.0.5(Preferred) Subnet Mask . . . . . . . . . . . : 255.255.255.0 Lease Obtained. . . . . . . . . . : Wednesday, May 30, 2012 7:22:41 AM Lease Expires . . . . . . . . . . : Wednesday, May 30, 2012 8:22:41 AM Default Gateway . . . . . . . . . : 192.168.0.1 DHCP Server . . . . . . . . . . . : 192.168.0.1 DHCPv6 IAID . . . . . . . . . . . : 268445369 DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-12-83-72-4C-00-26-B9-03-35-6B DNS Servers . . . . . . . . . . . : 194.168.4.100 194.168.8.100 NetBIOS over Tcpip. . . . . . . . : Enabled
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Jul 2, 2012
I havea Dell Studio XPS 8100 with 64 bit operating system, running Windows 7 HomePremium w/ Service Pack 1. I purchased the computer in January 2011.
AfterI purchased the computer I purchased a NETGEAR Wireless Router to set up aWireless connection to two Lap Top computers but since my Desktop was merelytwo feet from the Router I hard wired it to the Router with an Ethernet Cable.
Irecently moved to a new location and found that I had to connect the XPSA 8100to a Wireless Router. I purchased a newer NETGEAR 27, and had no issuesconnecting the Laptop Computers to the new Router regardless of the distancefrom the router.
WhenI attempted to make a Wireless connection to the XPS 8100, It gave me a message“Microsoft Virtual WIFI Miniport Adapter Unable to Connect with a CODE 31”.
In reviewingmy Network Adapters I found both the “Microsoft Virtual WIFI Miniport Adapter”,and a “DW1525 (802.11n) WLAN PCIe Card” Status indicated they were not workingproperly.
Iwas able to visit the DELL website and reinstalled both the Microsoft VirtualWIFI Miniport Adapter and the DW1525 WLAN Card. Now they both indicted thatthey ARE working properly. I also located two Antennae’s that came with theDesk top and I installed them on the machine.
HoweverI still cannot get a Wireless connection to the Router and I currently have thecomputer sitting merely 3 feet from the Router. I continue to receive an “Unableto Connect Prompt”.
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Jul 5, 2011
Around 2 weeks ago, there was a storm in my city that completely shut down all the power for around 5 minutes. After we got the power back, I connected all the wires in the router again and tested the connection on my desktop. The internet was not connecting at all. Every few seconds a message that says "A network cable is unplugged" pops up and then it goes to Acquiring network address.I thought maybe the storm damaged the card. My father called IT Support from his office and told me to check for a light blinking next to the ethernet port at the back of the PC. IT said that if the light was flashing, then it wasn't a problem with the network card.I changed the Link Speed to every different option. No luck. I tried the Repair command. It shows up with a message saying that the IP address couldn't be renewed. I even updated all the drivers.I'm at a loss here.It's a Dell Dimension 9100 with Windows XP SP3.
Windows IP Configuration
Host Name . . . . . . . . . . . . : alifamily
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
[code]....
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Oct 17, 2011
My laptop will not connect to the internet although it shows in the task bar that it is connected to my home WIFI network.
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Mar 2, 2012
I have a Studio 1440 64-bit system that came with Vista installed. I upgraded to Windows 7 soon after. With both these versions the bluetooth was working fine. My computer got a virus and I had to re-install everything. Now my Bluetooth is unable to detect any bluetooth devices. I have the latest driver for the Dell Wireless Bluetoothe 365 module. When installing it says that it is looking for bluetooth devices but none are discoverable even though I have a Microsoft Bluetooth notebook 5000 mouse and a smartphone with bluetooth that are in discovery mode.I know the devices are discoverable because they are discovered on my wife's computer which is also a studio 1440.
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Jun 4, 2012
I have a dell studio 1555 and i im not able to install bluetooth setup.While installing bluetooth setup a message will be shown by saying "switch on the wireless" but in my laptop there is no switch of wifi near hdmi port.
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Aug 24, 2012
I have a dell studio 1555 with windows 7-32 bit.
my laptop is getting connected to wifi as well as wired networks but I am not getting any internet access on them.I m facing this problem from last 6-7 days.
also I have tried the solution which were given on the previous forums and I have mcafee antivirus but the "no connection problem" is not related to the recent mcafee problem.
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Apr 11, 2011
I have a Dell Studio 1555 and normally my wireless connection works perfectly. It runs on Vista and I bought it in August 2009. Just recently I went to a friends house, and my wireless detected their router, but where normally it shows connection signal bars, it showed a red 'X' and wouldn't allow me to connect. It wasn't their router because their wireless on their computers were connecting to it fine. Then I went back to my house, my wireless was working fine, and connected automatically right away. The next weekend I went to my parents' house, where I have brought my computer and was able to connect to their wireless countless times in the past, did the same exact thing as when I was at my friends' house. Normally it will detect their router by their name because that is what they have it set at, but now it can only detect it as linksys. And it will not connect. I have no idea what to do because as soon as I go back to my house, my computer is able to connect to my wireless
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Dec 4, 2012
I am having trouble connecting to my wireless network sometimes it shows up sometimes it does not but when it is there it sometimes has full bars and others has none. I have tried resolving the the issues through windows and it either says windows cannot resolve your wireless connectivity issue or it says to unplug router for 10 seconds blah blah blah. sometimes it says there is an issue at the access point or wireless adapter. It is really getting frustrating and everything else that is wireless works in my house. I have a dell studio 1745 and windows 7 on it.
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Aug 29, 2012
I got the computer in 09 with windows vista and the internet worked correctly. i upgraded to windows 7 in 2010 or 11 and the wireless was still working. Last year all of a sudden my wireless internet stopped working and had to use a cable to connect to my router. A few months went by and i randomly got my wireless internet connection back for about 2-3 months now all of a sudden my wireless is out again. i ran tests in other threads posted on this subject and the only way they got it to work was to buy a usb connection. is this the only way im going to be able to get wireless back?
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Dec 8, 2012
I have a Studio Xps435MT connected to the internet through a 2Wire DSL modum using an ethernet cable. Installed a new hard drive last week after drive failure, Reinstalled Dell drivers and utilities using disc, then operating system, software, updated drivers, installed SP2.
Internet connection worked fine since then. Yesterday and from then on, Windows and modum will not recognize network adapters so not internet availability although device manager shows them working. Modum does work with my laptop so I can access internet through that.
Network and sharing shows unidentified network and limited connectivity IPv4 and 6, on IPv4 no default gateway or DNS server identified, no IPv6 gateway. Tried reinstalling modum but shows no network adapters identified.
Windows system info shows that intel 82567LF 2GB connection installed and reset today, default IP gateway not available.
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Apr 16, 2013
A while ago I had to take my laptop in to have it formatted and reinstalled after I had picked up a virus. I use the internal modem behind the battery where you insert the card, if I insert an external dongle using the same sim card it seems to work just fine. Before the reinstall it was just fine, connection speed was great 3g etc, now it is slower than an old 56k dial up (no kidding) I have asked the company where I bought it, but they cant find the problem. Is there a setting or update etc that I need?
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Jun 28, 2010
I've got a Studio 15 Dell with the 365 bluetooth module running win7 64-bit and I'm using it with my iPhone for internet tethering / mobile broadband.
The iPhone 3GS is paired with the laptop just fine and no errors and can connect and use the internet tethering. The problem I have is that it takes about 5 minutes before I get the option to Connect to the Access Point.
It doesn't matter if I turn bluetooth on/off on the iPhone, reboot the iphone or turn the bluetooth adapter on / off on the laptop. I try refreshing, I try forcing the pairing from the iPhone interface and so on.
I have the dell configured to allow the iPhone to always connect without prior authentication or extra approval.
Nothing seems to make a difference other than to sit around and wait 3-5 minutes and then all of sudden I get the option to Connect to the Access Point.
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Aug 18, 2012
I have a Dell Studio Laptop 1558. I recently reinstalled Widows 7 and then the drivers. I'm pretty sure I installed them in the wrong order. So how do I go about fixing that? Like I said I can't connect to any wireless networks. The networks don't even show up(I live in an apartment complex so usually I have a whole bunch of networks listed). I can only use the Ethernet cord to get online. I know the wireless works because my roomate can connect to the wireless internet.
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Jan 3, 2012
My daughters Studio 17 laptop lost all internet connectivity. Wired and Wireless. I have been searching all kinds of threads but don't seem to find a solution to this issue. I have done two systems recoveries to earlier dates when we know it was working to no avail. I have 3 other computers on this network and none are experiencing any issues. I did just change from DSL to cable broadband, but the computer was fine until Monday night. Not sure what is going on. Does a system recovery will undo Windows updates? The most recent updates took place on 1/4/2012, which is about the time the problem showed up. I am going to uninstall those updates, 2 Security Update for Windows, and see what happens. Stand by. No good. It didn't work. I see a lot of people who are having the same problem here recently so something must have changed.
Windows 7
Dell Studio 17 Model PP33L
Microsoft Security Essentials
Windows Firewall
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Nov 3, 2011
I have a dell studio 1557 running windows 7. I live in my own apartment with roommates in college, and i've been having some very bad issues with slow internet or constant down time. Here are some key points:
- I have Charter internet.
- My 2 other roommates have NO ISSUES.
- My laptop works in my family's house. They have Comcast. I went on vacation a week ago and there were no issues on the hotel internet. No issues from the school's internet.
- I have been using my android phone as a tether because the internet is more stable. It's slow, but consistent for the most part. This is extra frustrating because I shouldnt have slow internet. And I sure as hell shouldnt be paying for internet I can't even enjoy.
- Charter has replaced 2 routers. Both are brand new. They are net gear. Charter is clueless to my problem.
- I have reinstalled windows. Dell told me to try safe mode. I noticed NO ISSUES WITH STANDARD BROWSING IN SAFE MODE. This leads me to believe it is a software issue.
- The connection is non-existent when coming out of hibernation or rebooting. In the morning, i have to boot up, make my coffee, and only then will it give me access to the internet. Otherwise, page timeouts. It can take up to 10 minutes for the internet to work.
- Youtube and general multitasking is very bad. Slower connection than ever, page timeouts, and I often need to wait for a video/music to buffer before I begin enjoying it.
My laptop has been this way for upwards of 6 months.
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Apr 15, 2013
I have a Dell Studio 17 with a wireless internet problem. The wireless internet just stopped working with a message error "modem has been removed". When I try to plug in to a hard wire connection I can connect, but the 3G network want allow me to go on online without the above error messageand a message asking me to select the service you want to connect too, yet it still tells me that I am connected.
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Oct 16, 2012
Using Windows 7 on a dell laptop unable to connect to the Internet in normal mode but can connect in safe mode. I think one of the family has deleted something form the programs menu. It worked fine untill a number of weeks ago Internet connection to my home is fine as all other computers work.
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Jun 22, 2012
I am unable to connect to the internet in wireless mode. It shows the available networks, but does not connect when I type in my router password. I have tried everything I know of. Uninstalled/Reinstalled the driver - I have an Intel 5100 AGN wireless driver installed. I disabled and enabled it. Didn't work. Running command prompt and typing in ipconfig /all doesn't detect my adapter device.
I also did these by running command prompt as an administrator: [code] and restarted my computer. I have a Dell Studio 1555 with Win 7 (32-bit) Professional. I know this is a problem with my Windows as the wireless works seamlessly in my Ubuntu.
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Jan 30, 2013
i am not able to connect to internet,i am having problem with pci simple connection driver problem also.i am using dell n5040
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Apr 5, 2012
I have a Dell Studio 1737 running Windows 7 64 bit. I turned it on today and it automatically connected to my home network as usual and when I hover over the network icon it says there is Internet Access but when I open Firefox it can not connect to any websites. When I run the automatic troubleshooter, it does not detect any problems with the connectivity.
I ran ipconfig /all and this is what came up:
Microsoft Windows [Version 6.1.7601]Copyright (c) 2009 Microsoft Corporation. All rights reserved.C:UsersDanny>ipconfig /allWindows IP Configuration Host Name . . . . . . . . . . . . : Danny-PC Primary Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . : Hybrid IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : NoWireless LAN adapter Wireless Network Connection 2: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter Physical (code)
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Jun 6, 2012
Now that the wireless on my Dell XPS 15 Z is fine, I've run into some problems with internet connectivity with Ethernet cable. Since the beginning, I wasn't able to connect to it through cable. When I connect my laptop with the cable, it says that it's connected, and that it has an internet connection. However, I can't get on it... My browsers don't have internet, and other programs can't connect either. (that while it says that it's connected to internet, quite strange)... I was thinking of some security adjustment that might block the internet connection or something, I don't know.
Oh, something that I should mention... I was able to get internet through Ethernet cable when there was a firewall... But when there's no security to the network... It isn't possible to have internet and it gives the situation described above. (any other laptop can connect with the network, so there must be some adjustment issue...)
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Nov 2, 2011
I have a Inspiron 8000 and I just formatted the hard drive. I had been using a D-link wireless USB adapter with a D-Link wireless router - with no problems, but now when I try to reinstall the usb wireless adapter it asks for a hard wired connection to the router and even then it won't install and will not connect wirelessly or with the network cable. it seems the internal Dell network adapter has been affected in some way and will not work - as you can see I don't have alot of pc savy..?
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Jul 12, 2012
I have a Dell Inspiron 15R N5110, using a TrendNet Wireless Adapter, and using SkyWeb Internet Service. My laptop is a little over a year old.On April 30, 2012, I had to have my hard drive and motherboard replaced by Dell due to some issues. It was replaced, but directly afterwards, I couldn't connect to my wireless internet when I was more than five feet away. I have contacted Dell several times about this and each time they give me the same answer:
Reset/Uninstall the current connection, reconnect to the connection, and allow it to connect.
Each time, it wouldn't work. Finally, after calling for the seventh or eighth time, I was told that perhaps my wireless card was bad (which I had suggested before, but the Dell employees told me that wasn't possible). So a Dell Dispatcher was sent to my house, my dispatch number being <Admin Note:dispatch number removed per privacy policy~RK> and my technician was Will. He replaced my WiFi card, ran an EPSA diagnostics test, to which all tests passed, and still couldn't get my Internet to connect. We were less than twenty feet away. He tried to suggest that perhaps it was because the wall was decreasing the signal, but that is not possible since my sister (who owns a Dell laptop herself) can connect just fine from anywhere in our home. He called Dell himself, who was told that I (the customer) should contact tech support.
I contacted Dell support and was told to contact the wireless division, who has told me to the same thing as stated above (reset, re-install, connect). I was told to turn off the power saving feature under my wireless networks in device manager. That seemed to do the trick for a few hours. Then, it went back to cutting in and out. I can't go more than five feet from my wifi adapter anymore when I used to be able to go outside with it. My sister (as mentioned before) tested this a few days ago. I have installed numerous drivers, and I'm not even sure whether I need them or if they're even working.
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Jan 5, 2012
Just replaced hard drive on Dell 1545 Inspiron laptop, now completely unable to connect to any internet connection. No wireless found now on computer.
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Aug 20, 2012
I bought Dell Inspiron 5520 two weeks ago in Dubai, UAE.My Internet was working fine first couple of days but since past 4 days I am not able to connect to internet via Wifi (however there are other laptops i.e. HP and Dell) that are able to use the same Wifi to connect to internet but my brand new Dell us not able.I am not quite techie, only understand very basics of this whole laptop (hardware and softwares etc)
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Aug 27, 2012
My laptop is inspiron 5520 new one just one month old. my wireless is working but in very closed distance to the connection point, if I change the site to about 5 or 6 metter from the connection site, the Internet become interrupted! note: I did system restore and update for MecAFee
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May 1, 2005
She has a Dell Dimension 2400, Service Tag 2VG3341 running Win XP Home with Service Pack 2.
At startup we get a message from Norton A/Virus 2003 - Symantec cannot scan your email address, because your network is not properly configured.
Canceling this message and trying to connect to the internet using the Dial –up connection gives this message:
Error 720: A connection to the remote computer could not be established. You might need to change the network settings for this connection.
I have checked the Network Properties as per Windows Troubleshooter, but cannot find anything unusual.
I have also ran the Dell Diagnostic CD, but these tests have are all clear.
The Windows firewall is also disabled
When I try to enable it I get the error message –
Windows Firewall settings cannot be displayed because the associated service is not running. Do you want to start the Windows Firewall Internet Connection Sharing (ICS) service?
After clicking on “Yes” A dialog box shows “Starting the Windows ICS” Then comes the message “Windows cannot start the Windows Firewall /ICS Services”
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Jan 24, 2013
Unable to connect to the internet thru router.
Hardware:
Motorola Modem
Netgear N-300 WNR2000v3 router
Dell Vostro 470
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Jun 10, 2012
I HAVE INSPIRON N5110 i-5 processor 2430M operating system window 7 i am not able to connect to internet through ethernet cable the following are the steps which i have taken when i am creating a new connection it is showing unable to create.
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Jul 5, 2013
how should I connect my laptop Dell Inspiron 9300 with the connection at my house!
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