Dell :: Studio 17 Wireless Internet Connection Message Modem Has Been Removed
Apr 15, 2013
I have a Dell Studio 17 with a wireless internet problem. The wireless internet just stopped working with a message error "modem has been removed". When I try to plug in to a hard wire connection I can connect, but the 3G network want allow me to go on online without the above error messageand a message asking me to select the service you want to connect too, yet it still tells me that I am connected.
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Dec 8, 2012
I have a Studio Xps435MT connected to the internet through a 2Wire DSL modum using an ethernet cable. Installed a new hard drive last week after drive failure, Reinstalled Dell drivers and utilities using disc, then operating system, software, updated drivers, installed SP2.
Internet connection worked fine since then. Yesterday and from then on, Windows and modum will not recognize network adapters so not internet availability although device manager shows them working. Modum does work with my laptop so I can access internet through that.
Network and sharing shows unidentified network and limited connectivity IPv4 and 6, on IPv4 no default gateway or DNS server identified, no IPv6 gateway. Tried reinstalling modum but shows no network adapters identified.
Windows system info shows that intel 82567LF 2GB connection installed and reset today, default IP gateway not available.
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Nov 3, 2011
I have a dell studio 1557 running windows 7. I live in my own apartment with roommates in college, and i've been having some very bad issues with slow internet or constant down time. Here are some key points:
- I have Charter internet.
- My 2 other roommates have NO ISSUES.
- My laptop works in my family's house. They have Comcast. I went on vacation a week ago and there were no issues on the hotel internet. No issues from the school's internet.
- I have been using my android phone as a tether because the internet is more stable. It's slow, but consistent for the most part. This is extra frustrating because I shouldnt have slow internet. And I sure as hell shouldnt be paying for internet I can't even enjoy.
- Charter has replaced 2 routers. Both are brand new. They are net gear. Charter is clueless to my problem.
- I have reinstalled windows. Dell told me to try safe mode. I noticed NO ISSUES WITH STANDARD BROWSING IN SAFE MODE. This leads me to believe it is a software issue.
- The connection is non-existent when coming out of hibernation or rebooting. In the morning, i have to boot up, make my coffee, and only then will it give me access to the internet. Otherwise, page timeouts. It can take up to 10 minutes for the internet to work.
- Youtube and general multitasking is very bad. Slower connection than ever, page timeouts, and I often need to wait for a video/music to buffer before I begin enjoying it.
My laptop has been this way for upwards of 6 months.
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Dec 12, 2012
Sometimes the connection will be lost altogether and when I try to reconnect it says "unable to connect" and I have to wait 5/10 mins until the laptop connects it's self again automatically.Other times, the signal strength shows as full (in the bottom right) but a yellow triangle appears with an exclamation mark in it and the status reads "Currently connected to Talk Talk 388380 No internet access". It stays like this for several minutes, then goes back to normal!?I've recently had fiber optic broadband installed, but I don't think this is the issue as it was happening before.Even when the internet is working, the connection speed is really poor; YouTube videos constantly buffer, even on low quality.I've plugged in the ethernet cable today and it appears to work fine, so I think it must be an issue with the laptop[CODE]
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Apr 11, 2011
I have a Dell Studio 1555 and normally my wireless connection works perfectly. It runs on Vista and I bought it in August 2009. Just recently I went to a friends house, and my wireless detected their router, but where normally it shows connection signal bars, it showed a red 'X' and wouldn't allow me to connect. It wasn't their router because their wireless on their computers were connecting to it fine. Then I went back to my house, my wireless was working fine, and connected automatically right away. The next weekend I went to my parents' house, where I have brought my computer and was able to connect to their wireless countless times in the past, did the same exact thing as when I was at my friends' house. Normally it will detect their router by their name because that is what they have it set at, but now it can only detect it as linksys. And it will not connect. I have no idea what to do because as soon as I go back to my house, my computer is able to connect to my wireless
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Dec 25, 2011
Computer: Laptop Dell Studio 1555 Dual Core: W 7 64 bit, router Sitecom WL-351. Max. connection 120 Mbit. Speed normally approx 100 Mbiton the Dell desktops. Connection speed on the Laptop Studio used to be 60 Mbit wireless . Haven’t checked speed for many week but yesterday foundout that the speed dropped to 12 MB. Wired the laptop to the router, connection wend up to 98 Mbit.
Wireless again the speed dropped to 12 MBit. Checked the wireless connection with another laptop and it went up again to 70 Mbit. What could be wrong on the Studio 1555?
Cleaned the computer, no malware, Mode AP, Channel 11, WPA2
The card Broadcom driver 10-01-2008, version 5.30.21.0
The card works but the 12 Mbit should be at least 60 Mbit.
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Aug 29, 2012
I got the computer in 09 with windows vista and the internet worked correctly. i upgraded to windows 7 in 2010 or 11 and the wireless was still working. Last year all of a sudden my wireless internet stopped working and had to use a cable to connect to my router. A few months went by and i randomly got my wireless internet connection back for about 2-3 months now all of a sudden my wireless is out again. i ran tests in other threads posted on this subject and the only way they got it to work was to buy a usb connection. is this the only way im going to be able to get wireless back?
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May 30, 2012
Are you able to connect to the internet through wireless?
I tried all the steps mentioned in this thread, but its not working. I've windows 7 home premium on dell studio 1555 with 4 gb ram and 320 gb hdd.
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May 29, 2012
I've a Dell studio 1555, windows home premium, 4 gb ram, 320gb hdd. Till yesterday everything was fine, all of a sudden my laptop stopped connecting to internet through wireless.I have tried it in safe mode. I have tried to delete the network also but now that left me with inputting the password everytime I want to connect. Its showing all the networks available, and it shows connected. but there is a triangle on the signal. When i disconnect and connect it again, then i get an error saying "windows cannot conenct to wireless network". When i click on the Trouble shoot problems, its showing below
Troubleshooting has completed
Troubleshooter made some changes to the system
problems found
problem with wireless adapter fixed.
But still it won't connect to the network. i've been searching in the internet for solution but couldn't find it. In a couple of tech forums people posted same problem for Dell studio 1555. But there is no solution. I think it has something to do with this model? I've been using it for past 3 years without many problems(except my mike is stuck with only yahoo messenger and won't work on skype/gtalk etc)I tried to download drivers from dell and install, but it gives error saying "This software package cannot be installed on your system. Setup will now exit."
I tried removing the drivers and then rebooted the system. The drivers were then automatically installed by the windows again. I went to Intel website and it downloaded a tool to my pc to check for old drivers and it found out my adapter was not having new drivers so I downloaded the drivers from there, installed them but its still the sameThis is my wireless adapter. "Intel(R) WiFi Link 5100 AGN".
Windows IP Configuration Host Name . . . . . . . . . . . . : ramavadutha-LT Primary Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . : Hybrid IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : NoWireless LAN adapter Wireless Network Connection 2: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter Physical Address. . . . . . . . . : 00-22-FB-C8-21-D7 DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : YesEthernet adapter Local Area Connection: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Broadcom NetLink (TM) Gigabit Ethernet Physical Address. . . . . . . . . : 00-26-B9-03-35-6B DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes Link-local IPv6 Address . . . . . : fe80::8486:8bdc:acc1:d517%11(Preferred) IPv4 Address. . . . . . . . . . . : 192.168.0.5(Preferred) Subnet Mask . . . . . . . . . . . : 255.255.255.0 Lease Obtained. . . . . . . . . . : Wednesday, May 30, 2012 7:22:41 AM Lease Expires . . . . . . . . . . : Wednesday, May 30, 2012 8:22:41 AM Default Gateway . . . . . . . . . : 192.168.0.1 DHCP Server . . . . . . . . . . . : 192.168.0.1 DHCPv6 IAID . . . . . . . . . . . : 268445369 DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-12-83-72-4C-00-26-B9-03-35-6B DNS Servers . . . . . . . . . . . : 194.168.4.100 194.168.8.100 NetBIOS over Tcpip. . . . . . . . : Enabled
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Feb 16, 2012
I keep losing wifi connection about every 20 mins, at home or using other providers. All my updates are current.
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Mar 4, 2013
I am looking for the download of the connction Software for UMTS Networks in Austria for my Dell Studio. Where I can download the Connection Manager to use the t-mobile Network in Austria.
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Sep 21, 2011
Dell pc studio 450s will not recognize network connection after power outage. Have run diagnostic fix multiple times but to avail. I have roadrunner cable broadband connected to voyage router and then to wireless router. Wireless router and vonage works (as evidenced by this email using iPad)
Have already reset everything multiple times including unplugging modem and pc.
From what I understand the pc is getting gatewayaddress or does not recognize.
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Aug 24, 2012
I have a dell studio 1555 with windows 7-32 bit.
my laptop is getting connected to wifi as well as wired networks but I am not getting any internet access on them.I m facing this problem from last 6-7 days.
also I have tried the solution which were given on the previous forums and I have mcafee antivirus but the "no connection problem" is not related to the recent mcafee problem.
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Mar 30, 2011
Dell XPS Studio 9100
Windows 7
Belkin router
All desktops and laptops in my house which are windows based are unable to connect to the internet, only the apple based ones are connecting fine. My problem is similar to the one craigs248 posted here [url]... I did have mcafee for my dell but i have turned it off and yet im still unable to access the internet, furthermore all the other windows- based desktops in my household are unable to connect to the internet.
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Oct 17, 2011
My laptop will not connect to the internet although it shows in the task bar that it is connected to my home WIFI network.
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Apr 16, 2013
A while ago I had to take my laptop in to have it formatted and reinstalled after I had picked up a virus. I use the internal modem behind the battery where you insert the card, if I insert an external dongle using the same sim card it seems to work just fine. Before the reinstall it was just fine, connection speed was great 3g etc, now it is slower than an old 56k dial up (no kidding) I have asked the company where I bought it, but they cant find the problem. Is there a setting or update etc that I need?
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Jan 3, 2012
My daughters Studio 17 laptop lost all internet connectivity. Wired and Wireless. I have been searching all kinds of threads but don't seem to find a solution to this issue. I have done two systems recoveries to earlier dates when we know it was working to no avail. I have 3 other computers on this network and none are experiencing any issues. I did just change from DSL to cable broadband, but the computer was fine until Monday night. Not sure what is going on. Does a system recovery will undo Windows updates? The most recent updates took place on 1/4/2012, which is about the time the problem showed up. I am going to uninstall those updates, 2 Security Update for Windows, and see what happens. Stand by. No good. It didn't work. I see a lot of people who are having the same problem here recently so something must have changed.
Windows 7
Dell Studio 17 Model PP33L
Microsoft Security Essentials
Windows Firewall
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Jan 9, 2012
Cable modem connected directly to a Dell Vostro laptop works fine. Same cable reconnected to Dell Dimension 4700 is not working. This has all been working fine for years - usually I have a wireless network with the 4700 connected to the router by Ethernet cable, and the Vostro connected by wireless, but I have removed the router to close in on the problem.First, I am not sure if my ip settings are correct. This is the output from 'ipconfig /all' [CODE].
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May 24, 2012
I am able to connect to internet using micromax modem having aircel sim.But "no network access" message is shown and so i am not able to accesss any website.
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Apr 5, 2012
I have a Dell Studio 1737 running Windows 7 64 bit. I turned it on today and it automatically connected to my home network as usual and when I hover over the network icon it says there is Internet Access but when I open Firefox it can not connect to any websites. When I run the automatic troubleshooter, it does not detect any problems with the connectivity.
I ran ipconfig /all and this is what came up:
Microsoft Windows [Version 6.1.7601]Copyright (c) 2009 Microsoft Corporation. All rights reserved.C:UsersDanny>ipconfig /allWindows IP Configuration Host Name . . . . . . . . . . . . : Danny-PC Primary Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . : Hybrid IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : NoWireless LAN adapter Wireless Network Connection 2: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter Physical (code)
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Jan 5, 2009
I have a new Dell Studio 540. It is presently plugged into a wired router via an Ethernet cable. However according to the documentation I should also have a wireless card fitted. It should have the following fitted:
Wireless Network Card 1505 PCIe 802.11n
How I find out this information.
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May 22, 2010
I have a Dell Studio XPS 16 laptop. I'm very annoyed by how my wireless WLAN card won't turn on.
I've tried pressing the WLAN enable key above the keypad next to the other media keys and it won't show it as being enabled.
I've tried the Fn+F2 combination and it doesn't seem to do anything. It keeps saying that the WLAN card is still not enabled!
I've tried rebooting my laptop as well and it seems to acknowledge the existance of the card
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Nov 1, 2012
I recently install Windows8 Enterprise build 9200 on my Dell XPS L502X and everything is working fine so far except my modem. In device manager its installed properly but the network manager doesn't list it as an option to connect to (as it usually would in win7),
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May 8, 2012
I had issue with spyware bogging down laptop. I reistalled windows 7. Currently, I have no driver to run wireless network. tried everything i can think of and talked to my cable provider and still no fix. I tried troubleshooter to no avail.
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Jul 11, 2012
I recently replaced my hard driveon my Dell Studio 1749 and have installed all of the disks that came with my laptop, but for some reason I don't have a wireless network adapter to connect to available wif (I had wireless prior to the hard drive replacement). The only network adapter I have in device manager is Realtek RTL816D/8111D Family PCI-E Gigabit Ethernet NIC (NDIS 6.20) I'm fairly new to this so not sure if there is an easy fix to this.
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Jul 8, 2010
I just bought a Studio 17 (1749). Got it all configured. It is a beauty. It has the DW 1501 Wireless-N WLAN Half-Mini Card.
The computer detects the 2.4 GHZ network seamlessly. It is unable to detect the 5 GHZ network.
I have a NETGEAR RangeMax Dual Band Wireless-N Router.
I have no problems connecting to this router with a Studio 15 laptop that I bought in December 2009. The Studio 15 can detect both the 2.4 and 5 GHZ seamlessly. I also have no problems connecting at 270 MB with a work Lenovo XP laptop with a Netgear Wireless-N USB stick.
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Feb 18, 2013
My hard drive recently failed, and I installed a new hdd in my Studio XPS 1647. Everything seems to be working like a charm... except the wireless. I'm running Windows 7 64Bit, for your reference. I went to the Dell driver site, and ignorant, originally downloaded everything that seemed to be relevant concerning the networking drivers. When that didn't work, I came upon an article that gave the correct order of driver installations. I re-installed in that order, albeit using the download manager. No luck. I've run Dell Diagnostics, and the only problem it sees is USB status (but USB is working great... I've printed and access my external hd without problem)... no problems showing with networking. Under the device manager, Base System Device (2), Intel Centrino Advanced-N WiMax6250 and Network Controller all have (!) marks. I actually un-installed all of those, and re-installed the network drives for a 3rd time. Still no go.
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Jul 18, 2012
Went to use the computer today, and no wirless internet.
My computer:Dell 1555 studio w/intel centrinoVista 64 bit
Symptoms: Can't find wireless connectionsCan connect if directly wired to router. When I press F2 there is no wireless tower like before, just bluetooth symbol
Things i've tried: Re-installing all drivers/software. Reset to factory settingsWould really like to get my wireless running again as I need it for work
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Mar 28, 2009
I have a Studio XPS 1340. Running Vista. Sat evening I was on the net, and had left the machine for a while. I refreshed a page using F5 after 10 mins inactivity, and the WIFI had dropped. I have the Dell Wireless 1515 Wireless N adaptor. I cannot find any wireless networks, and the error message I get is to "Turn on wireless capability".
On the Studio XPS 13 there is no wireless switch, to turn on/off the wireless. I've tried to turn on the wireless using Fn + F2, and I have also unchecked the "allow computer to turn off this device to save power." box. rebooted any further suggestions? I've disabled and enabled the wireless network card a couple of times, drivers seem to be working correctly. when I try to update the drivers I'm told they are the most up to date drivers available.
Might this be McAfee related? Have I inadvertently turned off the wireless using a shortcut key by accident?
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Dec 4, 2012
I am having trouble connecting to my wireless network sometimes it shows up sometimes it does not but when it is there it sometimes has full bars and others has none. I have tried resolving the the issues through windows and it either says windows cannot resolve your wireless connectivity issue or it says to unplug router for 10 seconds blah blah blah. sometimes it says there is an issue at the access point or wireless adapter. It is really getting frustrating and everything else that is wireless works in my house. I have a dell studio 1745 and windows 7 on it.
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Feb 13, 2012
I purchased a Dell Studio 1737 about 2 years ago, and have not had any problems with my wireless service until about a week ago. Now my wireless connects, but is extremely slow. I am using a Dell wireless 1397 WLAN mini-card. I ran a hardware diagnostic and nothing is wrong with the hardware. I also ran a connection diagnostic, and it continually fails when it gets to either Gateway IP, or Internet IP. The driver is fully upgraded, and I have ran Malwarebytes and have not found any malware problems. how to get my wireless working properly again.
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Feb 2, 2012
My Dell studio XPS, wireless is not working. I am running Vista and Ubuntu. When running Ubuntu sometimes it loads with working wireless (only if I keep the wireless switch on at the time of booting). The wireless never works with vista. When installing the driver software it shows an error saying "The syntax of the INF is invalid"
The hardware I am using is Dell wireless 1515 wireless N adapter.
Error: The syntax of the INF is invalid.
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Jan 4, 2013
I have a Studio 1555 64bit running on Windows 7, within the past few weeks, my wireless connection sporadically turns off, the wireless router is ok, I can connect wifi to my phone. My computer does not recognize any wireless networks, although there are several in the neighborhood. Sometimes it randomly comes on.
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