Dell :: 1555 Studio - Wireless Just Stopped Working
Jul 18, 2012
Went to use the computer today, and no wirless internet.
My computer:Dell 1555 studio w/intel centrinoVista 64 bit
Symptoms: Can't find wireless connectionsCan connect if directly wired to router. When I press F2 there is no wireless tower like before, just bluetooth symbol
Things i've tried: Re-installing all drivers/software. Reset to factory settingsWould really like to get my wireless running again as I need it for work
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Jan 28, 2013
I have Dell Studio 1555 model laptop. Earlier I was using Windows 7 Home premium 64 bit. Dell(TM) Wireless 370 Bluetooth Module was installed and It was working fine. Recently I installed Windows 8 Pro. Since then Bluetooth is not working. I don't know which driver to install.
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Aug 29, 2012
I got the computer in 09 with windows vista and the internet worked correctly. i upgraded to windows 7 in 2010 or 11 and the wireless was still working. Last year all of a sudden my wireless internet stopped working and had to use a cable to connect to my router. A few months went by and i randomly got my wireless internet connection back for about 2-3 months now all of a sudden my wireless is out again. i ran tests in other threads posted on this subject and the only way they got it to work was to buy a usb connection. is this the only way im going to be able to get wireless back?
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Apr 11, 2011
I have a Dell Studio 1555 and normally my wireless connection works perfectly. It runs on Vista and I bought it in August 2009. Just recently I went to a friends house, and my wireless detected their router, but where normally it shows connection signal bars, it showed a red 'X' and wouldn't allow me to connect. It wasn't their router because their wireless on their computers were connecting to it fine. Then I went back to my house, my wireless was working fine, and connected automatically right away. The next weekend I went to my parents' house, where I have brought my computer and was able to connect to their wireless countless times in the past, did the same exact thing as when I was at my friends' house. Normally it will detect their router by their name because that is what they have it set at, but now it can only detect it as linksys. And it will not connect. I have no idea what to do because as soon as I go back to my house, my computer is able to connect to my wireless
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May 30, 2012
Are you able to connect to the internet through wireless?
I tried all the steps mentioned in this thread, but its not working. I've windows 7 home premium on dell studio 1555 with 4 gb ram and 320 gb hdd.
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Jan 4, 2013
I have a Studio 1555 64bit running on Windows 7, within the past few weeks, my wireless connection sporadically turns off, the wireless router is ok, I can connect wifi to my phone. My computer does not recognize any wireless networks, although there are several in the neighborhood. Sometimes it randomly comes on.
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Dec 23, 2009
Every time i power up my laptop I get the message STLog.dll not found. St service has stopped working on my Studio 1737
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May 29, 2012
I've a Dell studio 1555, windows home premium, 4 gb ram, 320gb hdd. Till yesterday everything was fine, all of a sudden my laptop stopped connecting to internet through wireless.I have tried it in safe mode. I have tried to delete the network also but now that left me with inputting the password everytime I want to connect. Its showing all the networks available, and it shows connected. but there is a triangle on the signal. When i disconnect and connect it again, then i get an error saying "windows cannot conenct to wireless network". When i click on the Trouble shoot problems, its showing below
Troubleshooting has completed
Troubleshooter made some changes to the system
problems found
problem with wireless adapter fixed.
But still it won't connect to the network. i've been searching in the internet for solution but couldn't find it. In a couple of tech forums people posted same problem for Dell studio 1555. But there is no solution. I think it has something to do with this model? I've been using it for past 3 years without many problems(except my mike is stuck with only yahoo messenger and won't work on skype/gtalk etc)I tried to download drivers from dell and install, but it gives error saying "This software package cannot be installed on your system. Setup will now exit."
I tried removing the drivers and then rebooted the system. The drivers were then automatically installed by the windows again. I went to Intel website and it downloaded a tool to my pc to check for old drivers and it found out my adapter was not having new drivers so I downloaded the drivers from there, installed them but its still the sameThis is my wireless adapter. "Intel(R) WiFi Link 5100 AGN".
Windows IP Configuration Host Name . . . . . . . . . . . . : ramavadutha-LT Primary Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . : Hybrid IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : NoWireless LAN adapter Wireless Network Connection 2: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter Physical Address. . . . . . . . . : 00-22-FB-C8-21-D7 DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : YesEthernet adapter Local Area Connection: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Broadcom NetLink (TM) Gigabit Ethernet Physical Address. . . . . . . . . : 00-26-B9-03-35-6B DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes Link-local IPv6 Address . . . . . : fe80::8486:8bdc:acc1:d517%11(Preferred) IPv4 Address. . . . . . . . . . . : 192.168.0.5(Preferred) Subnet Mask . . . . . . . . . . . : 255.255.255.0 Lease Obtained. . . . . . . . . . : Wednesday, May 30, 2012 7:22:41 AM Lease Expires . . . . . . . . . . : Wednesday, May 30, 2012 8:22:41 AM Default Gateway . . . . . . . . . : 192.168.0.1 DHCP Server . . . . . . . . . . . : 192.168.0.1 DHCPv6 IAID . . . . . . . . . . . : 268445369 DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-12-83-72-4C-00-26-B9-03-35-6B DNS Servers . . . . . . . . . . . : 194.168.4.100 194.168.8.100 NetBIOS over Tcpip. . . . . . . . : Enabled
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Dec 25, 2011
Computer: Laptop Dell Studio 1555 Dual Core: W 7 64 bit, router Sitecom WL-351. Max. connection 120 Mbit. Speed normally approx 100 Mbiton the Dell desktops. Connection speed on the Laptop Studio used to be 60 Mbit wireless . Haven’t checked speed for many week but yesterday foundout that the speed dropped to 12 MB. Wired the laptop to the router, connection wend up to 98 Mbit.
Wireless again the speed dropped to 12 MBit. Checked the wireless connection with another laptop and it went up again to 70 Mbit. What could be wrong on the Studio 1555?
Cleaned the computer, no malware, Mode AP, Channel 11, WPA2
The card Broadcom driver 10-01-2008, version 5.30.21.0
The card works but the 12 Mbit should be at least 60 Mbit.
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Aug 24, 2012
I have a dell studio 1555 with windows 7-32 bit.
my laptop is getting connected to wifi as well as wired networks but I am not getting any internet access on them.I m facing this problem from last 6-7 days.
also I have tried the solution which were given on the previous forums and I have mcafee antivirus but the "no connection problem" is not related to the recent mcafee problem.
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Jun 4, 2012
I have a dell studio 1555 and i im not able to install bluetooth setup.While installing bluetooth setup a message will be shown by saying "switch on the wireless" but in my laptop there is no switch of wifi near hdmi port.
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Jul 10, 2013
Mine studio 1555 with intel core 2 duo P8700 [URL] processor and intel wifi 5100 agn card stopped connecting to router since last week. After searching a lot I found out that the Intel has stopped supporting 5100 for windows 8. Is there any way possible to use the same adapter with compatibility drivers on windows 8?? I have searched a lot but couldn't find much. All the new intel cards like "Intel Centrino Wireless-N 2200", n6300 are of 22nm while my processor is of 45nm. So will the newer card work with my processor.
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Jul 1, 2013
I am probably missing something so obvious, but I have been working on it for three days. I received a new modem DSL 2750B and have it LAN wired to my Dell Studio 1555. I asked my techy step son to hook it up to wireless while I was away. He could not do it and worked with Verizon to create a home network changing the SSID and WPA Key. They spent about a hour together on line and could not get the wireless to work and Verizon said its a problem with the Studio 1555.
So, I have been working on it since and can not fix it. The Studio is out of warranty and I have Windows 7 Home Edition. I spent a day and a half to finally get the Function F2 button to work and turn on wireless. This was only possible after downloading the Dell Quick Set and now the Radio On button shows in my Windows Mobility display. I checked my BIOS and Radio, WiFI, and WAN are all enabled.
When I boot up I can see the wireless network showing as available and at excellent strength. I click it to connect and it fails authentication. I ping the router at 192.168.1.1 and it shows both wired LAN and wireless LAN connected. So, I go to Wireless and go through the push button method of signing on to the router, pressing the WPS button on the router. It "spins" for 120 seconds and says fails enrollment.
I am thinking that I should have my laptop and router all reset and eliminate the network Verizon and my step son set up. This would give me a clean start and I can use the SSID and WPA key that came with the router..but, I'm not sure that is it or am I missing something else.
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Mar 12, 2013
I've Studio 1555 with Factory default Windows Vista, I am using connectify software for internet sharing to other laptops, but from few days, it is not working...I reinstalled it again,Updated my wifi drivers from vendor's site, even restored my windows to earlier restore point, also I set up my own windows ad-hoc network, but this ad-hoc created network or the connectify created network, both are not found on nearby laptop's network search..my wifi adapter stopped broadcasting..although I can connect to ad-hoc or some other network
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Feb 18, 2013
My hard drive recently failed, and I installed a new hdd in my Studio XPS 1647. Everything seems to be working like a charm... except the wireless. I'm running Windows 7 64Bit, for your reference. I went to the Dell driver site, and ignorant, originally downloaded everything that seemed to be relevant concerning the networking drivers. When that didn't work, I came upon an article that gave the correct order of driver installations. I re-installed in that order, albeit using the download manager. No luck. I've run Dell Diagnostics, and the only problem it sees is USB status (but USB is working great... I've printed and access my external hd without problem)... no problems showing with networking. Under the device manager, Base System Device (2), Intel Centrino Advanced-N WiMax6250 and Network Controller all have (!) marks. I actually un-installed all of those, and re-installed the network drives for a 3rd time. Still no go.
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Jun 5, 2009
My Wireless network suddenly dropped out and now wont pick up any wireless devices.
When I go into Manage hardware it comes up saying that the Drivers are not installed for my network Controller. Searching does not find any to install and due to just relocating I cant find my original Disks that came with the laptop.
So I am reduced to sitting next to the router and being hard wired for the internet.
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Feb 25, 2010
I have a Studio 1557 laptop (purchased in late December 2009) that all of a sudden has lost wireless connection to the internet. Went to use it last night (Thursday) for normal use and no wireless connection at all. Before this issue, there were no problems connecting thru wireless at all...in fact used it Wednesday evening for work/surfing and no problems whatsoever. We are using a Linksys 160N router...have 2 other computers and 2 iPod Touches that are connecting just fine, absolutely no problems. It can connect thru a wired connection with no problems but nothing thru wireless...this is a fairly new router, about 10 days old, but haven't had any issues with it since set-up.
I didn't have much of a chance to do anything about this last night or this morning. I really don't want to bother calling Dell Support either.
Dell Studio 1557 Windows 7 64-bit, 8gb 1066Mhz, 320HD
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Jul 12, 2013
I have XPS 15 laptop. It has worked great for over a year and a half. Suddenly last Friday the wireless stopped working. All other devices are working fine using the same wireless including a dell Inspiron laptop. I installed Intel WiFi driver version 15.2.0.19, A02, flushed the dns, but cannot get it to work.
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Nov 10, 2009
I just received my XPS 16 and I was informed that it had a built in Bluetooth. I purchased a bluetooth mouse and tried to use it, but I am unable to get the computer to turn on the Bluetooth device. Had Dell support look at it, but the guy passed me off to someone else. So I still do not have this working. Is there an updated driver required to get this Bluetooth working.
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Oct 10, 2012
All of a sudden after I plugged in my ethernet cable and then removed it after use, the LAN card stopped working. It wouldn't even flinch to show that there's a Limited Access network or it's connected to some network. The network runs fine on my home PC.
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Jan 9, 2011
I have a Dell Studio 1537 running on Windows Vista? my computer stopped being able to connect to the internet a few days ago and a "Dell Wireless WLAN Controller closed and stopped working" (or something along those lines) box would keep on popping up. I did some reading around on the internet and decided that maybe I needed to update the "drivers" for it so I went to the Dell website and downloaded the most recent version for my Dell Wireless 1510 WLAN mini card...that didn't seem to work any after I installed it. So I went ahead and uninstalled it (I assume I must have uninstalled something I shouldn't have) and now I'm stuck at the same problem. I can't connect to the internet!In Network Connections, it continually says that "Windows cannot find any networks". In Device Manager, under Network Adapters, it doesn't list the card there, although it lists "Broadcom Netlink (TM) Gigabit Ethernet". And from some suggestions I found on the net, I tried ipconfig/all in the comand promt and it says "media disconnected".
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Nov 18, 2008
I have a inspiron 1525 and 9 times out of 10 when I start up the computer I get the message "Dell wireless WLAN card wireless network tray applet has stopped working". When this happens I can still get on the internet. But I can't scroll the screen using the touchpad. Dell installed a new touchpad and that worked for about one day. I hooked up with them online twice and one tech updated the touchpad driver and another said it was my avast software that causes the problem, I say no way, because it worked for 6 months before this problem started.
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Jan 18, 2012
i was poking around steam when i lost connection to the network, when it came back it was limited connectivity. now its 3 days later and i've been trying everything i can think of to make my wireless card work again from recovery to reinstalling drivers. all the troubleshooting can say is it might be the drivers, still might be for all i know but those didn't seem to work like i said. is there a chance im just being blocked by the network? its one big public network thats shared by the whole base.
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Aug 28, 2012
I have a dell studio 1558 laptop and it's got this Bluetooth problem. I use BT to connect to Internet through my phone as a modem. But sometimes it suddenly stops working and the BT icon vanishes from the taskbar. Every attempt to restart it by Wireless switch, or by restarting BT service/process fails. (this does not happen with WiFi, or any other connection though). The only way I get back Bluetooth ON again is if I put the system to sleep, or I shut down and Turn On (Hibernate, Restart, Log off doesn't work). And this happens more frequently while multitasking than normal use.
I am using Windows 7 Home premium (service pack 0).I have the latest Bluetooth module installed, latest system BIOS installed as available in the dell website.
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Jan 29, 2013
For some reason my card stopped working, I tried reinstalling the driver, fn + f2 (to activate my card from my keyboard), and a few others basic thing, nothing is showing up, where I am with other PC I can see at least 5 networks. my PC gets nothing,im running vista 32bitintel pro wireless 3945ABGdell inspiron laptop 6400I also tried a fixit microsoft tool for network, didnt work,Im on the net now using wired cable from my router, and its ok but I need my wireless on the road------------I have uninstalled reinstalled the driverI did a fresh format last weekI cant reset TCP IP. I get access denied, even in safe modeI did use many different use for removal of malware on my pc. im using avgchkdsk found no problems*** I did try alot of things, what can be doneWindows IP Configuration
Host Name . . . . . . . . . . . . : john-PCtopPrimary Dns Suffix . . . . . . . :Node Type . . . . . . . . . . . . : HybridIP Routing
[Code].....
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Jul 2, 2008
I have a new brand dell inspiron 1525 laptop and everytime i boot i get a message "Dell wireless WLAN card wireless network controller stopped working and was closed.
A problem caused the application to stop working correctly.Windows will notify you if a solution is available.I use windows vista premium and dell wireless 1390 802.11g.
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Apr 9, 2011
Having the same problem with a Dell Inspiron Laptop using a belkin pcmcia wireless card. It was working, but has stopped doing so. I was missing some network adapters which I have reinstalled, and the hard wired connection is now working again, but wireless will not get past the acquiring network address phase. I tried the ipconfig /all and it shows my IP address as 0.0.0.0 and the same on the subnet mask. it says the autoconfig is enabled and dhcp is enabled. My HP laptop is connecting to the wireless network just fine.
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Feb 6, 2010
I regularly get this message (but not everytime) when I start up Windows Vista Home Premium 32-bit.
"Dell Wireless WLAN Card Wireless Network Controller stopped working and was closed.a problem caused the application to stop working correctly. Windows will notify you if a solution is available."
Then I get this following message:"Solution Found: Address a problem with your WLAN card.Your WLAN card has stopped working properly. This is a network adapter that allows your computer to connect to a wireless network. To find out if an updated version of your WLAN card is available, contact your device or computer manufacturer."The strange thing is even though I get this message I am still able to connect to the internet via a wireless network. So there is no problem as such it is just annoying to keep getting this message when Windows starts up.I have checked on the DELL Support website and I do have the most up-to-date driver already (Or I think I do).
The message refers to my:
Dell Inspiron 1520, Dell Wireless 1390 WLAN Mini-Card (with driver version 4.170.25.17)
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Jan 2, 2013
I was networking via the Broadcom ethernet card this afternoon. This evening it will not connect to the internet. I checked the device manager and it says the device is operating properly. I then tried wireless to the FIOS router and I got limited connectivity.
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Oct 2, 2010
My bluetooth 365 suddenly stopped working, (Inspiron 1564, windows 7 home premium). I have the latest driver (6.2.0.9603), and now, when i try to install it again it asks me to turn the BT on, although it is on (enabled in BIOS). When I check the device manager under bluetooth radios, it's called "Generic Bluetooth Adapter" and it's status is "This device cannot start (code 10)". The bluetooth icon doesn't appear in the task bar nor in control panel anymore.
The bluetooth services @ administrative tools are "started" and "automatic".
I had this problem twice before, fixed it using system restore and by installing "windows mobile device center". These solutions are not working now..
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Jan 16, 2013
I updated my Dell Vostro 3550 Windows 7 Bios to version A11, and when the laptop rebooted, the wifi stopped working?
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May 30, 2011
i have a Dell inspiron 1520, the ethernet port has stopped working- no lights when cable connected. this was fine and then just stopped, it is used to connect to hub from time to time when wifi goes down. have tried 3 different cables, no joy, these all work in another laptop. No issues shown in control panel/ hardware. Have downloaded driver from Dell site, still nothing.
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Apr 30, 2013
I have a dell vostro 1520 laptop. The wireless internet just stopped working. I reset the switch on the side and nothing. Why is the wifi not working? It only works through ethernet wire.
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