Dell :: Inspiron 1520 - 1390 WLAN Card Wireless Network Controller Stopped Working And Closed
Feb 6, 2010
I regularly get this message (but not everytime) when I start up Windows Vista Home Premium 32-bit.
"Dell Wireless WLAN Card Wireless Network Controller stopped working and was closed.a problem caused the application to stop working correctly. Windows will notify you if a solution is available."
Then I get this following message:"Solution Found: Address a problem with your WLAN card.Your WLAN card has stopped working properly. This is a network adapter that allows your computer to connect to a wireless network. To find out if an updated version of your WLAN card is available, contact your device or computer manufacturer."The strange thing is even though I get this message I am still able to connect to the internet via a wireless network. So there is no problem as such it is just annoying to keep getting this message when Windows starts up.I have checked on the DELL Support website and I do have the most up-to-date driver already (Or I think I do).
The message refers to my:
Dell Inspiron 1520, Dell Wireless 1390 WLAN Mini-Card (with driver version 4.170.25.17)
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Jul 2, 2008
I have a new brand dell inspiron 1525 laptop and everytime i boot i get a message "Dell wireless WLAN card wireless network controller stopped working and was closed.
A problem caused the application to stop working correctly.Windows will notify you if a solution is available.I use windows vista premium and dell wireless 1390 802.11g.
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Jan 9, 2011
I have a Dell Studio 1537 running on Windows Vista? my computer stopped being able to connect to the internet a few days ago and a "Dell Wireless WLAN Controller closed and stopped working" (or something along those lines) box would keep on popping up. I did some reading around on the internet and decided that maybe I needed to update the "drivers" for it so I went to the Dell website and downloaded the most recent version for my Dell Wireless 1510 WLAN mini card...that didn't seem to work any after I installed it. So I went ahead and uninstalled it (I assume I must have uninstalled something I shouldn't have) and now I'm stuck at the same problem. I can't connect to the internet!In Network Connections, it continually says that "Windows cannot find any networks". In Device Manager, under Network Adapters, it doesn't list the card there, although it lists "Broadcom Netlink (TM) Gigabit Ethernet". And from some suggestions I found on the net, I tried ipconfig/all in the comand promt and it says "media disconnected".
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Jan 1, 2008
I just got an Inspiron 1520 for Christmas. So I have only been using it a few days. The first day I set up the internet connection I had no problem but now when my computer goes into sleep mode or hibernate mode I lose internet connection and it won't reconnect. It will seach for a network, then say that I have limited access or the network is unidentified. I have to either disconnect from the network and reconnect and sometimes I even have to restart the laptop to get the connection back. I have the Dell Wireless 1390 WLAN mini card.
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Oct 28, 2007
I have new Inspiron 1720 running Vista with the Dell wireless 1390 WLAN mini-card. I will be connected to the wireless network just fine, but it will then disconnect. My problem is I cannot re-connect to it without having to do a total restart. I go to the place to refresh the list, and it finds nothing. I ask it to repair the network, and it can't becasue it cannot find a network. I have at least 4 other networks in the area that I can normally see, and none appear when I hit the refresh button. But I totally restart the system, and everything works fine again (until it drops again).
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Mar 19, 2012
I recently received the blue screen of death on my labtop so I used the system restore cd and wiped the entire hard drive clean. Afterwards I knew to extract the drivers from the drivers and utilities cd. I extraced the wlan card since this is what has been controlling my wireless at school and everywhere else. The little tower icon doesn't appear in my task box on the bottom of the screen nor is it anywhere where I can enable it. The only place I see the driver is in the add/remove folder in the control panel. Furthermore the blue light doesn't appear when I flip the switch to the on position.
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Nov 7, 2008
I have a Dell Inspiron 6400 laptop running and with a Dell 1390 WLAN mini-card installed and a Broadcom 44/10x100 integrated controller.
Unfortunately I've never been able to get this laptop to function with my wireless Internet.
Everything's working out nicely, and the computer connects to the network smoothly. After 5-10 minutes of full and unproblematic Internet connection the computer crashes the wireless network i.e. the Inspiron and all other computeres connected to the network is disconnected and my wireless network no longer shows up on the list of available networks.
The network works perfectly with every other computer I've used with it.
I've installed the newest drivers for both the 1390 and the integrated controller from this site. And my Vista is of course also fully up to date.
I've also tried turning the antennae settings to "aux" - Alas, to no avail.
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Feb 2, 2012
I recently re-installed the driver for the 1390 WLAN Mini Card after not having wireless for a few years, and have a few problems. In the Windows XP Home Network Connections folder, the Wireless Network Connection Icon shows, "Acquiring Network Address", but never gets past that. I ran a diagnostic in the "Dell Wireless WLAN Card Utility" and the card passed all the tests, even though with the card switch in the on position the LED doesn't light (??)
When I right click on the Wireless Network Connection Icon and choose, "Status", in the "General" tab I can see that the card is sending out packets, but none are being received. In the "Support" tab under "connection status" the following appears: "Address Type": Invalid IP Address, "IP Address": 0.0.0.0, "Subnet Mask": 0.0.0.0, "Default Gateway": (nothing listed).
Background: I have a Desktop (no brand) and the Dell D820 connected with a Westell Modem and a D-Link WBR-1310 Router. Both computers work great connected to the Router with a cable. Both computers are running Windows XP Home.
The only thing I can think of (and I'm remembering this from 2007 when I purchased the Laptop and had a wireless set up for a short while), is that the Modem and Router were bridged, which is not the case now. Do they need to be bridged for the wireless connection to work? Is it not necessary anymore and something called "Double Netting" or something like that is used...
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May 30, 2011
i have a Dell inspiron 1520, the ethernet port has stopped working- no lights when cable connected. this was fine and then just stopped, it is used to connect to hub from time to time when wifi goes down. have tried 3 different cables, no joy, these all work in another laptop. No issues shown in control panel/ hardware. Have downloaded driver from Dell site, still nothing.
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Apr 20, 2012
I think I am having problem with my network card I am running windows 7 with Dell wireless 1390 WLAN Mini-Card lots of times the signal is low and I get the error message no internet connectivity or some other error message that I am not being able to connect to the network provided by my wimax modem, Is there any program that I can download to test if there are any errors related to the network card or any way to fix this?
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Dec 22, 2011
The first is I have a laptop running XP with a Dell Wireless 1390 WLAN Mini-Card built in to it. But for some reason when I'm using that wireless connector my computer won't connect to my router and give me a 192.168.0.x address, it gives me a regular IP address. I can surf the net and everything but I can't access files on other computers. But from it it'll allow me to connect to the router admin fine.Whenever I put the mac address in to my DHCP setting on my router it comes up * RESERVED INACTIVE * and never gives my laptop a local ip address.The other problem is on my 192.168.0.2 computer I've tried to set up port forwarding but it won't open the ports. My router is a Motorola SBG6580 provided by my cable company. This particular computer is connected by Ethernet and not Wifi if that makes a difference.
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Jan 29, 2013
For some reason my card stopped working, I tried reinstalling the driver, fn + f2 (to activate my card from my keyboard), and a few others basic thing, nothing is showing up, where I am with other PC I can see at least 5 networks. my PC gets nothing,im running vista 32bitintel pro wireless 3945ABGdell inspiron laptop 6400I also tried a fixit microsoft tool for network, didnt work,Im on the net now using wired cable from my router, and its ok but I need my wireless on the road------------I have uninstalled reinstalled the driverI did a fresh format last weekI cant reset TCP IP. I get access denied, even in safe modeI did use many different use for removal of malware on my pc. im using avgchkdsk found no problems*** I did try alot of things, what can be doneWindows IP Configuration
Host Name . . . . . . . . . . . . : john-PCtopPrimary Dns Suffix . . . . . . . :Node Type . . . . . . . . . . . . : HybridIP Routing
[Code].....
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Aug 31, 2009
I can't connect to the internet using wireless. Can access the internet just fine with my cable. All I see is the red x and its not able to detect any networks. I reinstalled drivers, it works fine for a second, and then dies out again.
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Dec 16, 2011
My Laptop can't connect to the internet wirelessly. Wireless card can connect torouter but once connected to the It can't acquire an IP address.
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Dec 23, 2012
I have dell inspiron 640m with Wireless 1390 WLAN Mini-Card and it is connecting perfectly with any other routers. but i can not connect it to CISCO WAP4410N router ! i tried several times but no way.
I can connect IPAD , Samsung Smart tv , Denon network radio and toshiba laptop but not my inspiron laptop. I think my WLAN can not get th WAP4410N IP address !
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Dec 18, 2012
find a Driver for the NIC for windows 8 64 bit Pro. I have a Dell Latitude E6410 and the driver from Microsoft worked for the most part but I was having issues connecting to my Windows phone 8 device (Nokia 920). First I though it was my phone but when I tried other devices like my Surface I could connect with no problem. I am also running Windows 7 32 bit, when I boot up that OS I had no issues connecting to my phone. I also had issues with stable connections to my 5Ghz Wi-Fi access point. Well if any of these symptoms sound like something that you been going through then check this driver out. I used the 43224AGN 802.11 a/b/g/n 2x2 driver and now everything seems to work.
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Dec 23, 2012
I have dell inspiron 640m with Wireless 1390 WLAN Mini-Card and it is connecting perfectly with any other routers.but i can not connect it to CISCO WAP4410N router ! i tried several times but no way.I can connect IPAD , Samsung Smart tv , Denon network radio and toshiba laptob but not Imy nspiron laptop. think my WLAN can not get th WAP4410N IP address !
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Sep 27, 2011
I'm on an Inspiron 1420 laptop running Windows Vista.
I need to know which driver I need for my Dell 1390 Wireless Card because it stops working while I'm watching Netflix.
In case you all need them, here are a few of my system specs:
Processor: Intel Core 2 duo T7300 @ 2.00 GHz
Memory (RAM): 2.00 GB
Graphics Card (?): Mobile Intel 965 Express Chipset Family
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Apr 9, 2011
Having the same problem with a Dell Inspiron Laptop using a belkin pcmcia wireless card. It was working, but has stopped doing so. I was missing some network adapters which I have reinstalled, and the hard wired connection is now working again, but wireless will not get past the acquiring network address phase. I tried the ipconfig /all and it shows my IP address as 0.0.0.0 and the same on the subnet mask. it says the autoconfig is enabled and dhcp is enabled. My HP laptop is connecting to the wireless network just fine.
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Dec 22, 2012
I have dell inspiron 640m with Wireless 1390 WLAN Mini-Card and it is connecting perfectly with any other routers.but i can not connect it to CISCO WAP4410N router ! i tried several times but no way.I can connect IPAD , Samsung Smart tv , Denon network radio and toshiba laptob but not Imy nspiron laptop.I think my WLAN can not get th WAP4410N IP address !
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Apr 21, 2013
For the past few weeks, I have been having trouble maintaining a steady wireless internet connection. I intermittently lose the connection or the strength of the connection fluctuates. I have an Inspiron 1521, with a Dell Wireless 1390 Wlan Mini-Card. Also, I am running Windows 7.
A couple of hours ago, I suddenly lost my wireless connection and could not reestablish it. I ran the diagnostic tool, which reported that there was a hardware or driver-related problem with my 1390 mini-card. Now, when I go into Device Manager, it has an exclamation point next to it and it says "This device cannot start (Code 10)".
I have restarted my system and downloaded and installed this driver URL . Device Manager now says, "Windows has determined the driver software for your device is up to date," but there is still a Code 10 error.
Does this just mean that the card needs to be replaced? I am not sure what to do now -
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Mar 7, 2012
I'm unable to connect to the internet because my Dell Wireless 1390 WLAN Mini-Card says that "This device cannot start. (Code 10)"
I have an Dell Inspiron 1520.
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Jun 13, 2013
I have got this new Dell inspiron 1521 with windows 8 and I am facing some weird problem with its DW WLAN NETWORK CONTROLLER.
it uses more of cpu resources (as seen from task manager) and causes the active window to become non active.
this makes it frustrating to work, means I am typing some username or anything in IE or Chrome or anywhere else and it suddenly becomes non active window (non selected as if some thing else is selected) and again becomes active in few seconds or I have to click anywhere in the window to make it active.
some times a pop up opens that "DW WLAN NETWORK CONTROLLER HAS STOPPED WORKING" send this information to microsoft.
This happens randomly and I'm not able to figure out when this thing occur, means I'm running on battery or power supply.
I have not used wifi on this laptop and I don't have wifi modem. I always use internet through ethernet cable.
One more thing whenever this problem occurs, I stop all the process related to WLAN in task manager and the problem of active-non active window and popup message disappears.
I have tried to uninstall and install the network adapter. also tried latest drivers from dell website.
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Apr 30, 2013
I have a dell vostro 1520 laptop. The wireless internet just stopped working. I reset the switch on the side and nothing. Why is the wifi not working? It only works through ethernet wire.
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Dec 6, 2011
So I just got this Linksys E1500 wireless N router in hopes that I would get a better signal within my room as opposed to my older router. Unfortunately, nothing has changed, in fact I think I'm getting weaker signals. My previous router was a D-Link WBR-2310. I went to speed test.net and tested 3 variables. My wifi on my desktop in my room, my wifi when right next to a router on my laptop, and my wifi using my neighbors wifi in my room.
What is the point of this new wireless N router, when it can't beat a G router older model in reach? And why does is have a 0.50 mb d/l speed but a 3.6 upload speed?
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Nov 30, 2012
I have accidentally uninstalled the WLAN utility card. I tried reinstalling it via dell downloads but windows says that it is not compatible. I have lost my wireless connectivity to the internet on my inspiron 5520 laptop and need it back as soon as possible. Do you have this driver which is compatible with win 8?
My wireless card is Dell Wireless 1704 card (802.11n + BT 4.0)
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Nov 11, 2012
I have a Dell Inspiron 1420. It had a bad NVIDIA card so I replaced the motherboard with a VOSTRO 1400. I moved my Hard drive, memory and wireless card to the new motherboard. I have all the drivers in and working except the Network Controller, therfore no internet. Where can I get the correct driver for this?
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Dec 16, 2011
I have an Inspiron 8600 with a Dell wireless 1350 WLAN mini card. It operated perfectly with a Belkin 54G router but when we changed to a Plusnet Thomson Gateway router I started to lose the signal for about 20 seconds every few minutes. I complained to Plusnet who replaced the router. I have never been able to connect wirelessly since installing this piece of junk. After trying for three solid days I contacted a technician at Plusnet who tried all the usual tricks, even taking over full control of my laptop, without success. He is going to contact Thomson to see if there are any compatibility problems with the Dell 1350 adapter as there are known ones with other Dell adapters.
I suggest Plusnet should not supply this router and further reduce their charges so that customers could supply their own trusted versions.
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Oct 12, 2012
I have an Inspiron 1520 which, approximately once per day, is losing the network connection. Basically I can be right in the middle of something then all of a sudden anything internet related (eg browser, email, skype, other software) stops working, and then a few seconds later the little globe disappears from my network icon at the bottom of my screen.
The only way to get my connection back is to reboot my computer. I've tried the "repair connection" tool, but that doesn't work. I've tried waiting, but that is futile (and impractical)
This happens whether I am directly attached to the router via cable, or I am going through wireless.
Other devices are unaffected at the time. It is only my computer that loses the connection. The two phones, two other laptops, desktop and tablet all remain connected. (Hmmm - I seem to have far too many devices!)
Do I have a failing part? Or is this maybe a software issue? I'm thinking perhaps it is software because after a reboot everything returns to normal and the problem tends to go away for 24 hours or so.
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May 5, 2013
My grandma has a Dell Inspiron 1520 running WinXP and has a Dell Wireless 1505 Draft 802.11n WLAN Mini-Card. The other day I reformatted her computer for her to clean things up and since then I have been unable to connect to the internet. Her computer will recognize the wireless network and connect to it but after a few minutes of trying to authenticate network address it will pop up a little window that says "limited or no connectivity." I've read countless forums on the internet using my computer and have come to the realization that it's an invalid ip address. In one post I read someone provided an ip address, subnet mask, default gateway, and a preferred DNS server code that I typed in which then showed that I was connected with wifi but still says authenticating on the WLAN card.
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Jun 30, 2011
I have a Dell Inspiron 14R running Windows 7 64 bit. I have had my PC from this past November; about 7 months.
I was using my PC, and suddenly, I started to experience wireless problems. I was unable to get onto the internet. Other devices on my wireless network are able to log on to our network, although that is irrelevant because my radio wasn't picking up anything at all, when it always had from that same location. The connection worked fine using an ethernet cable. After the problem occurred, my Targus Bluetooth mouse also stopped working. This is what I have tried:
Going into Network and Sharing Center, disabling my network adapter, and then enabling it again. This usually does the trick. After doing it over 5 times, it never worked.
Doing a simple system restore. I attempted restoring 3 different times to an update within the last week, each of which failed (probably another issue altogether).
Re-installing my WLAN CARD Driver, and then restarting. This didn't solve the problem. Checking the Device Manager. It reported that the wireless card was running properly.Using the DW WLAN CARD Utility. It says under the Link Status tab, after Connection Status, Radio Disabled. I tried right-clicking the icon in my Notification Area, and then clicking Enable Radio. It then shows an alert saying "The WLAN card is still disabled. Use the wireless switch or hotkey to enable it." Pressing Fn + F2, which is also supposed to enable the radio, did nothing, with no action or sign whatsoever from Windows. I also tried running tests under the Diagnostics tab. All hardware tests passed, with the Connection test giving me this alert again: "The WLAN card is still disabled. Use the wireless switch or hotkey to enable it," and then failing. The same thing happened when running the CCX Client diagnostics.
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Jul 24, 2012
I installed a 1370 network controller card into a Dell Latitude D505 and I downloaded a driver for it and it still is not working and thoughts?
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May 31, 2011
I have a Inspiron 9400/E1705 laptop with the Dell Wireless 1500 802.11n WLan card when I try to use the utility I get an error message that the internal settings are bad and to restart the computer to fix. It does not fix this. I am currently using the windows wireless to control the card. Is there a way to fix this, It used to work fine just when I downloaded the R151519 update now even when I use a previous update I still get this error. The driver is Broadcom dated 10/12/2006 version 4.100.15.5
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