Dell :: Wireless Connection Could Not Reestablish With 1390 Mini-Card On Inspiron 1521
Apr 21, 2013
For the past few weeks, I have been having trouble maintaining a steady wireless internet connection. I intermittently lose the connection or the strength of the connection fluctuates. I have an Inspiron 1521, with a Dell Wireless 1390 Wlan Mini-Card. Also, I am running Windows 7.
A couple of hours ago, I suddenly lost my wireless connection and could not reestablish it. I ran the diagnostic tool, which reported that there was a hardware or driver-related problem with my 1390 mini-card. Now, when I go into Device Manager, it has an exclamation point next to it and it says "This device cannot start (Code 10)".
I have restarted my system and downloaded and installed this driver URL . Device Manager now says, "Windows has determined the driver software for your device is up to date," but there is still a Code 10 error.
Does this just mean that the card needs to be replaced? I am not sure what to do now -
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Oct 28, 2007
I have new Inspiron 1720 running Vista with the Dell wireless 1390 WLAN mini-card. I will be connected to the wireless network just fine, but it will then disconnect. My problem is I cannot re-connect to it without having to do a total restart. I go to the place to refresh the list, and it finds nothing. I ask it to repair the network, and it can't becasue it cannot find a network. I have at least 4 other networks in the area that I can normally see, and none appear when I hit the refresh button. But I totally restart the system, and everything works fine again (until it drops again).
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Nov 7, 2008
I have a Dell Inspiron 6400 laptop running and with a Dell 1390 WLAN mini-card installed and a Broadcom 44/10x100 integrated controller.
Unfortunately I've never been able to get this laptop to function with my wireless Internet.
Everything's working out nicely, and the computer connects to the network smoothly. After 5-10 minutes of full and unproblematic Internet connection the computer crashes the wireless network i.e. the Inspiron and all other computeres connected to the network is disconnected and my wireless network no longer shows up on the list of available networks.
The network works perfectly with every other computer I've used with it.
I've installed the newest drivers for both the 1390 and the integrated controller from this site. And my Vista is of course also fully up to date.
I've also tried turning the antennae settings to "aux" - Alas, to no avail.
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Aug 31, 2009
I can't connect to the internet using wireless. Can access the internet just fine with my cable. All I see is the red x and its not able to detect any networks. I reinstalled drivers, it works fine for a second, and then dies out again.
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Dec 16, 2011
My Laptop can't connect to the internet wirelessly. Wireless card can connect torouter but once connected to the It can't acquire an IP address.
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Apr 20, 2012
I think I am having problem with my network card I am running windows 7 with Dell wireless 1390 WLAN Mini-Card lots of times the signal is low and I get the error message no internet connectivity or some other error message that I am not being able to connect to the network provided by my wimax modem, Is there any program that I can download to test if there are any errors related to the network card or any way to fix this?
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Dec 23, 2012
I have dell inspiron 640m with Wireless 1390 WLAN Mini-Card and it is connecting perfectly with any other routers. but i can not connect it to CISCO WAP4410N router ! i tried several times but no way.
I can connect IPAD , Samsung Smart tv , Denon network radio and toshiba laptop but not my inspiron laptop. I think my WLAN can not get th WAP4410N IP address !
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Dec 23, 2012
I have dell inspiron 640m with Wireless 1390 WLAN Mini-Card and it is connecting perfectly with any other routers.but i can not connect it to CISCO WAP4410N router ! i tried several times but no way.I can connect IPAD , Samsung Smart tv , Denon network radio and toshiba laptob but not Imy nspiron laptop. think my WLAN can not get th WAP4410N IP address !
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Dec 22, 2012
I have dell inspiron 640m with Wireless 1390 WLAN Mini-Card and it is connecting perfectly with any other routers.but i can not connect it to CISCO WAP4410N router ! i tried several times but no way.I can connect IPAD , Samsung Smart tv , Denon network radio and toshiba laptob but not Imy nspiron laptop.I think my WLAN can not get th WAP4410N IP address !
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Feb 2, 2012
I recently re-installed the driver for the 1390 WLAN Mini Card after not having wireless for a few years, and have a few problems. In the Windows XP Home Network Connections folder, the Wireless Network Connection Icon shows, "Acquiring Network Address", but never gets past that. I ran a diagnostic in the "Dell Wireless WLAN Card Utility" and the card passed all the tests, even though with the card switch in the on position the LED doesn't light (??)
When I right click on the Wireless Network Connection Icon and choose, "Status", in the "General" tab I can see that the card is sending out packets, but none are being received. In the "Support" tab under "connection status" the following appears: "Address Type": Invalid IP Address, "IP Address": 0.0.0.0, "Subnet Mask": 0.0.0.0, "Default Gateway": (nothing listed).
Background: I have a Desktop (no brand) and the Dell D820 connected with a Westell Modem and a D-Link WBR-1310 Router. Both computers work great connected to the Router with a cable. Both computers are running Windows XP Home.
The only thing I can think of (and I'm remembering this from 2007 when I purchased the Laptop and had a wireless set up for a short while), is that the Modem and Router were bridged, which is not the case now. Do they need to be bridged for the wireless connection to work? Is it not necessary anymore and something called "Double Netting" or something like that is used...
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Dec 22, 2011
The first is I have a laptop running XP with a Dell Wireless 1390 WLAN Mini-Card built in to it. But for some reason when I'm using that wireless connector my computer won't connect to my router and give me a 192.168.0.x address, it gives me a regular IP address. I can surf the net and everything but I can't access files on other computers. But from it it'll allow me to connect to the router admin fine.Whenever I put the mac address in to my DHCP setting on my router it comes up * RESERVED INACTIVE * and never gives my laptop a local ip address.The other problem is on my 192.168.0.2 computer I've tried to set up port forwarding but it won't open the ports. My router is a Motorola SBG6580 provided by my cable company. This particular computer is connected by Ethernet and not Wifi if that makes a difference.
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Sep 27, 2011
I'm on an Inspiron 1420 laptop running Windows Vista.
I need to know which driver I need for my Dell 1390 Wireless Card because it stops working while I'm watching Netflix.
In case you all need them, here are a few of my system specs:
Processor: Intel Core 2 duo T7300 @ 2.00 GHz
Memory (RAM): 2.00 GB
Graphics Card (?): Mobile Intel 965 Express Chipset Family
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Feb 6, 2010
I regularly get this message (but not everytime) when I start up Windows Vista Home Premium 32-bit.
"Dell Wireless WLAN Card Wireless Network Controller stopped working and was closed.a problem caused the application to stop working correctly. Windows will notify you if a solution is available."
Then I get this following message:"Solution Found: Address a problem with your WLAN card.Your WLAN card has stopped working properly. This is a network adapter that allows your computer to connect to a wireless network. To find out if an updated version of your WLAN card is available, contact your device or computer manufacturer."The strange thing is even though I get this message I am still able to connect to the internet via a wireless network. So there is no problem as such it is just annoying to keep getting this message when Windows starts up.I have checked on the DELL Support website and I do have the most up-to-date driver already (Or I think I do).
The message refers to my:
Dell Inspiron 1520, Dell Wireless 1390 WLAN Mini-Card (with driver version 4.170.25.17)
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Dec 6, 2011
So I just got this Linksys E1500 wireless N router in hopes that I would get a better signal within my room as opposed to my older router. Unfortunately, nothing has changed, in fact I think I'm getting weaker signals. My previous router was a D-Link WBR-2310. I went to speed test.net and tested 3 variables. My wifi on my desktop in my room, my wifi when right next to a router on my laptop, and my wifi using my neighbors wifi in my room.
What is the point of this new wireless N router, when it can't beat a G router older model in reach? And why does is have a 0.50 mb d/l speed but a 3.6 upload speed?
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Dec 16, 2011
I have an Inspiron 8600 with a Dell wireless 1350 WLAN mini card. It operated perfectly with a Belkin 54G router but when we changed to a Plusnet Thomson Gateway router I started to lose the signal for about 20 seconds every few minutes. I complained to Plusnet who replaced the router. I have never been able to connect wirelessly since installing this piece of junk. After trying for three solid days I contacted a technician at Plusnet who tried all the usual tricks, even taking over full control of my laptop, without success. He is going to contact Thomson to see if there are any compatibility problems with the Dell 1350 adapter as there are known ones with other Dell adapters.
I suggest Plusnet should not supply this router and further reduce their charges so that customers could supply their own trusted versions.
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Mar 30, 2012
I have a Dell Inspiron 11z (1110) with Dell 1397 mini wireless card. The wireless connection lags/drops persisitently at any time of day or night. When I connect the computer to internet via ethernet the connection is stable. When I run a diagnostics on the wireless card all pass, except the internet IP ping. I get the following message:
The wireless router/AP for your network is working, but your computer is not able to use an IP address to connect to the Internet. You will not be able to connect to the Internet, although you might be able to connect to your local network. Contact your network administrator or wireless router/AP installer for assistance.
I have installed latest driver for the 1397 mini wireless card, albeit a couple of years old.
The wireless router I am using is Netgear Rangemax Dual Band DGND3300v2. I can get into the router administration area but am at a loss as to how to reset/re-install it.
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Sep 23, 2012
I've just updated the WiFi mini card in my Inspiron 1545. It works great.....but, I have to download the driver every time I start the laptop.
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Dec 1, 2011
I've recently added a Dell Inspiron 620 to my home network. Since it was close enough to hardware to my U-Verse router, I moved my Dell Wireless WLAN 1502 Half Mini-Card to my older XPS400. What I cannot find out is whether or not there is an XP driver for this card.
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Feb 24, 2010
the computer was using a different program to manage the wireless connection. Even though it said it was connected, my internet didn't work. Not knowing anything about this new program, I removed it and tried to connect with the Windows wireless manager. It didn't acknowledge any of the wireless connections around, just a computer-to-computer connection. I took it to a friend's apartment to use their computer and internet to search for options and it still didn't recognize any networks around, now not even the computer-to-computer connection. It now tells me "No wireless networks were found in range. Make sure the wireless switch on your computer is on...." The Mini doesn't have a "switch," but I read where F2 can turn it on...however, pressing Fn-F2 is not working for me, either.
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Aug 18, 2011
I have an Inspiron 1012 mini. A week ago, it worked fine and I was able to connect to the internet. Now I can't get it to enable a wireless connection. Using device manager, I can see that Radio is enabled. However, when I use the WLAN utility, the check box for enable/disable is unchecked and grayed out so that I cannot change it. Per suggestions from other forums, I have tried fn/F2, but nothing happens. Is this a hardware problem with my wireless card, or is there something I am missing?
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Mar 15, 2012
The wireless network never picks up any signals and when I try to plug in to the modem it doesn't recognize the internet either. Is this a driver issue or what?
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Oct 5, 2009
I have a Dell Inspiron Mini 10 Netbook, when I'm trying to connect to a wireless network I get the message 'Acquring Network Address'. I can connect fine using a wired connection, but using the Wirless 1397 WLAN Mini card it won't connect.
I tried to log a call with Dell as the machine is only 2 months old and someone remotely connected and said it was a software fault not hardware and they would charge me to resolve the issue. I found that hard to swallow so thought I would try here.
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Mar 18, 2011
I have an Inspiron Mini 1018 which all of a sudden I cannot get internet access but I do have the wireless network as being connected. It was working fine but all of a sudden I can't get onto the internet. Have run diagnostics but it doesn't pick up any problems.
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Dec 27, 2011
I uninstalled some pesky toolbar called sweet im from my brothers laptop. When I did so, the wireless card had disappeared.
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Dec 1, 2008
I have an Inspiron 9400 with a Dell 1390 wireless adapter. My wireless connection usually works fine but I noticed that I was having trouble getting a wireless connection working at my parents' and in-laws' houses. I just ignored the problem for a while but I recently decided to figure out what was causing it. Long story short, any time a router uses WPA-PSK (I think this is also called WPA-TPIK) encryption then my wireless is very, very slow -- unusably slow. If there is no encryption or any other encryption (WPA2, WPA-EAS, WEP, any enterprise variation) then it works fine -- I tested all these with my own router (which normally is on WPA2). Also, many other laptops were able to get connected to both my parents and in-laws routers so the problem clearly lies with my laptop.
My computer is out of warranty so without paying $50 I can't get Dell customer service to: 1) confirm if this a known problem 2) let me know if there is an easy fix or 3) that myadapter is bad in a specific way. I've tried searching these forums but I haven't had much luck turning up an exact duplicate of my problem. I've updated to the latest drivers for my adapter.
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Nov 15, 2011
I'm having issues connecting to the internet via wired or wireless connection. The Windows network diagnostics test advises to unplug the device, wait 10 seconds and turn the device back on. I've tried that several times with no success.
I've opened the Network and Sharing Center and see an Unidentified network as the active network.
I've plugged a LAN cable in from my modem and the local connection status show's packets being received but nothing being sent. The IPv4 and IPv6 connectivity show no internet access.I have two other lap tops running on this wireless network with no problems.
This is a Dell Inspiron 1012 and the wireless is a Dell 5541. It has Windows 7 installed
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Oct 26, 2011
Dell Inspiron 1521 w/Vista Home Premium, wlan dell 1390. Adapter does not start at any time if I don't remove battery for a long period, or a shorter period if I depress the on/off button for 15-20 seconds. Works fine if it starts, but when it does not start it does not appear in Device Manager. If I close the lid (sleep) for even a split second the wifi will not come back on because the adapter is not active. The computer does not wake from sleep normally either, but that's been going on from the beginning and the wlan adapter is a new issue (in a long line of issues with this laptop.)
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Jun 13, 2013
I have got this new Dell inspiron 1521 with windows 8 and I am facing some weird problem with its DW WLAN NETWORK CONTROLLER.
it uses more of cpu resources (as seen from task manager) and causes the active window to become non active.
this makes it frustrating to work, means I am typing some username or anything in IE or Chrome or anywhere else and it suddenly becomes non active window (non selected as if some thing else is selected) and again becomes active in few seconds or I have to click anywhere in the window to make it active.
some times a pop up opens that "DW WLAN NETWORK CONTROLLER HAS STOPPED WORKING" send this information to microsoft.
This happens randomly and I'm not able to figure out when this thing occur, means I'm running on battery or power supply.
I have not used wifi on this laptop and I don't have wifi modem. I always use internet through ethernet cable.
One more thing whenever this problem occurs, I stop all the process related to WLAN in task manager and the problem of active-non active window and popup message disappears.
I have tried to uninstall and install the network adapter. also tried latest drivers from dell website.
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Dec 12, 2009
I've got a Latitude E6500 laptop with Windows 7, 64-bit. I've tried connecting to three wireless networks and each time the wireless card manages to connect to the router, but is unable to connect to the internet. When I connect using the ethernet I have no problem and I'm able to connect to the wireless using other devices. I've downloaded the latest BIOS and windows drivers. I've ensured the security is configured correctly, the wireless is on, the password is correct.
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Jun 10, 2013
I have an Inspiron 1521 and while I can find and connect to a network easily and quickly; it takes 5 minutes or so for it to really work. My icon says it's "identifying the network". Is there anything I can do to speed up this process?
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Jan 28, 2011
Just restarted my Inspiron 1521 and what i see is NO Connection icon.Device manager does not show Dell and Microsoft adapter.
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Jan 13, 2012
I have a Vostro 1500 and cannot connect to a wireless network with a dell 1395 WLAN minicard os XP home, what are possible solutions?
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Mar 7, 2012
I'm unable to connect to the internet because my Dell Wireless 1390 WLAN Mini-Card says that "This device cannot start. (Code 10)"
I have an Dell Inspiron 1520.
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