Dell :: 1520 Inspiron Keeps Losing Network Connection
Oct 12, 2012
I have an Inspiron 1520 which, approximately once per day, is losing the network connection. Basically I can be right in the middle of something then all of a sudden anything internet related (eg browser, email, skype, other software) stops working, and then a few seconds later the little globe disappears from my network icon at the bottom of my screen.
The only way to get my connection back is to reboot my computer. I've tried the "repair connection" tool, but that doesn't work. I've tried waiting, but that is futile (and impractical)
This happens whether I am directly attached to the router via cable, or I am going through wireless.
Other devices are unaffected at the time. It is only my computer that loses the connection. The two phones, two other laptops, desktop and tablet all remain connected. (Hmmm - I seem to have far too many devices!)
Do I have a failing part? Or is this maybe a software issue? I'm thinking perhaps it is software because after a reboot everything returns to normal and the problem tends to go away for 24 hours or so.
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Aug 27, 2012
dell 1520w-win7 64 bit pro version - installed new hd. Internet connection via wireless losing signal regularly since new hard drive install.."DELL 1520 oem Broadcom Wireless not working. Tested using Win7 onboard system. Says everything was ok. Yet the wireless is not "on" on the 1520 laptop. Purchased a new one; had no OEM software. Purchased Win764 bit Pro version. Installed it; finally found the original OEM resource disk from Dell and installed it. I downloaded a later version of the driver and yet it is not working.Is there a problem created by Win7 installation? How can I wake up the wireless so it can wirelessly receive and send items to my Smart Phone."
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May 5, 2013
My grandma has a Dell Inspiron 1520 running WinXP and has a Dell Wireless 1505 Draft 802.11n WLAN Mini-Card. The other day I reformatted her computer for her to clean things up and since then I have been unable to connect to the internet. Her computer will recognize the wireless network and connect to it but after a few minutes of trying to authenticate network address it will pop up a little window that says "limited or no connectivity." I've read countless forums on the internet using my computer and have come to the realization that it's an invalid ip address. In one post I read someone provided an ip address, subnet mask, default gateway, and a preferred DNS server code that I typed in which then showed that I was connected with wifi but still says authenticating on the WLAN card.
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May 6, 2013
My grandma has a Dell Inspiron 1520 running Win XP and has a Dell Wireless 1505 Draft 802.11n W LAN Mini-Card. The other day I reformatted her computer for her to clean things up and since then I have been unable to connect to the internet. Her computer will recognize the wireless network and connect to it but after a few minutes of trying to authenticate network address it will pop up a little window that says "limited or no connectivity." I've read countless forums on the internet using my computer and have come to the realization that it's an invalid ip address. In one post I read someone provided an ip address, subnet mask, default gateway, and a preferred DNS server code that I typed in which then showed that I was connected with wifi but still says authenticating on the WLAN card.
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Feb 6, 2010
I regularly get this message (but not everytime) when I start up Windows Vista Home Premium 32-bit.
"Dell Wireless WLAN Card Wireless Network Controller stopped working and was closed.a problem caused the application to stop working correctly. Windows will notify you if a solution is available."
Then I get this following message:"Solution Found: Address a problem with your WLAN card.Your WLAN card has stopped working properly. This is a network adapter that allows your computer to connect to a wireless network. To find out if an updated version of your WLAN card is available, contact your device or computer manufacturer."The strange thing is even though I get this message I am still able to connect to the internet via a wireless network. So there is no problem as such it is just annoying to keep getting this message when Windows starts up.I have checked on the DELL Support website and I do have the most up-to-date driver already (Or I think I do).
The message refers to my:
Dell Inspiron 1520, Dell Wireless 1390 WLAN Mini-Card (with driver version 4.170.25.17)
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May 3, 2013
i have had my inspiron 17r since this christmas. however, after about a month of having my computer i noticed something that it did that was very annoying. the wifi connection is randomly lost for about 2 minutes and then re connects. during that time i cannot load any pages or anything. when it first started doing this, it would only happen about once every 2 hours, but it progressively got worse and worse to the point that i cannot even access the internet with it anymore. i boot it up and it has no connection then connects to wifi for 5 seconds and then loses it again. heres the deal though, this only happens with my computer out of all of my family's computers. i have a very good wifi connection because the connection says "good" whenever it does connect, and this problem never happened with my last computer which was a toshiba. i know for a fact it isn't a problem with my home wifi because i have brought my computer on a trip across the country before and it still happened. Dell worker before gave me a link to update some drivers of which i cant remember. this rectify the problem a little for maybe a week or two and then it started doing it again.
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Jan 23, 2012
I reformatted my HDD (needed to do that anyway) and re-installed Windows 7 and all drivers (Chipset 1st) from my Dell CD after messing up a recovery test.
Everything seemed fine. But now, when I am surfing the Internet, I sometimes lose the connection. The icon in the Taskbar has a yellow exclamation point. (This does not happen in Slackware on the same machine, just in Windows 7.)
The first time this happened, I couldn't ping my router, so I checked all cables, cable modem, and router. But they were all fine and my other (really old desktop running Puppy Linux) was still connected fine and could surf to new web pages.
I did "ipconfig /release" and "ipconfig /renew" on the Dell in Windows 7 and the NIC got the correct IP address and gateway. Now I could ping the router, but I could not ping the Internet, which didn't make any sense, since the other computer was accessing the Internet just fine on the same router! (No IP address confilict exists, and gateway was correct on both machines.) I tried updating the driver, but no new drivers were found. This first time, the issue was resolved by rebooting Windows 7. I also unchecked the setting to turn off the NIC to save power. (I just checked the USB hubs per another post, and it's also unchecked.)
The second time this happened, "ipconfig /renew" failed! I set everything manually (including DNS servers), and on reboot, it still wasn't working. I did a complete shutdown of the computer and startup, now it works again.
So here I am looking for a new driver (64-bit, signed). Not only is there not a new driver...they don't even list the current driver! The only one listed is from March 2010, my driver is June 2011. Current driver is version 7.46.610.2011. Where is there a newer Realtek driver? And why are this things so buggy more than a year after 7 came out, especially if these are supposedly signed by Microsoft?
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Nov 30, 2012
I own Inspiron 152 and I want it to support the 802.11 N standard, since it currently supports only B/G. The currently installed wireless card is "DW 1395". Which card should I buy to replace the existing one in order to support wireless N.
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Dec 1, 2009
I have a laptop that I have to reinstall everything again and have 4 cd's and not sure where to begin inserting them into my computer to reinstall everything. I tried doing it once and my internet connection wouldn't work and many items had a ? under my computer and properties so must not have downloaded the drivers right?
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Sep 3, 2009
I just installed Windows 7 ultimate 32bit on my Inspiron 1520 and everything works brilliantly except the bluetooth!I downloaded the drivers from the dell website, for vista 32bit, when I try to install the driver it says "Press Fn+F2 or turn on the wireless switch".
The wireless switch is already on, and I press Fn+F2 and nothing happened. The driver worked fine on Vista Home Premium 32bit.
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Mar 19, 2012
I recently received the blue screen of death on my labtop so I used the system restore cd and wiped the entire hard drive clean. Afterwards I knew to extract the drivers from the drivers and utilities cd. I extraced the wlan card since this is what has been controlling my wireless at school and everywhere else. The little tower icon doesn't appear in my task box on the bottom of the screen nor is it anywhere where I can enable it. The only place I see the driver is in the add/remove folder in the control panel. Furthermore the blue light doesn't appear when I flip the switch to the on position.
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Aug 31, 2011
I have a Dell Inspiron 1520 here, that we could not get to connect to the Internet, we'd only get "Local Only" both wired or wireless on any connections. After messing with it for a few hours decided best to just reformat and fix it that way. After a fresh reformat (Vista Home Premium) we get the exact same issue, with a clean install. All other computers connect with no issue, this one doesn't wireless or wired, just "local only"
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Apr 14, 2012
I have a Inspiron 1520 which came with windows Vista and I recently did a Windows 7 clean installation. There were no drivers specified for Windows 7 in Dell Driver Download so I installed Vista drivers, connected to internet via LAN Cable and upgraded most of the drivers.
WiFI networks could be detected when installed for the first time but after a shutdown it never detects again. Sometimes it randomly detects, I tried using the laptop for 2 weeks now and only 2 times the WiFI automatically came up.
There is a switch to pull after turning on WiFI radio, which will display the list of WiFi networks in a window, that Switch is not responding now.
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Apr 21, 2012
i have installed Ubuntu 12.04 LTS on my Inspiron 1520 (Clean installation). The OS is working fine and most of the Drivers are working properly. The Wireless LAN is installed but the sometimes wireless networks are not detecting until the computer and access point are restarted several times. The situation is similar to the problem which I faced for Windows 7 in the following thread.
[URL]
I like to know how to solve this error, where to find proper drivers and how to configure the laptop and OS to work properly.
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Dec 15, 2012
Dell Inspiron 1520 Windows XP SP 3?My Dell suddenly will not connect to access point / wireless router / DSL. Other computer in house connects fine. Computer is auto-updated by Windows, McAfee, Secunia, and frequently checked with System Mechanic, McAfee, Lavasoft, MalwareBytes. One of the auto updates may have been interrrupted.Says Wireless adapter "not present"...Does not recognize wireless in the area. Try to "repair" adapter, but message says adapter not present.I then use System Restore to 4 day earlier date and laptop connects immediately. I see a new symbol "Local Area connection on Actiontec m1000 has been added in the Network Connection window, and the Wireless Network Connection says it is connected to the correct network that has worked fine for several years.I have several Windows updates for the Malware Tool that install immediately if I reboot, but then I cannot connect to the network and have to use System Restore (which is taking longer and longer to restore...appx 1.5 hrs now).
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May 30, 2011
i have a Dell inspiron 1520, the ethernet port has stopped working- no lights when cable connected. this was fine and then just stopped, it is used to connect to hub from time to time when wifi goes down. have tried 3 different cables, no joy, these all work in another laptop. No issues shown in control panel/ hardware. Have downloaded driver from Dell site, still nothing.
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Jan 1, 2008
I just got an Inspiron 1520 for Christmas. So I have only been using it a few days. The first day I set up the internet connection I had no problem but now when my computer goes into sleep mode or hibernate mode I lose internet connection and it won't reconnect. It will seach for a network, then say that I have limited access or the network is unidentified. I have to either disconnect from the network and reconnect and sometimes I even have to restart the laptop to get the connection back. I have the Dell Wireless 1390 WLAN mini card.
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Sep 29, 2012
I am having a very frustrating problem with my new Dell XPS 8500's wireless connection - Dell Wireless 1703 802.11b/g/n (2.4GHz). Basically, I am losing my network connection every couple of minutes. The process goes something like this:
1) Not connected - Connections are available
2) My network disappears completely (yet all other local networks are still visible) for a matter of seconds then reappears
3) I try to connect and receive "Windows was unable to connect"
4) I press "Troubleshoot problems"
5) "Resolving problems", "Resetting network adapter", "Troubleshooting has completed"
6) Problem with wireless adapter or access point - Fixed
7) I am reconnected to the network/internet with a full 5 bars
8) Process repeats itself five minutes later
I have been able to come to a conclusion that is not the adapter, or the router, but some sort of compatibility issue as:
a) I have tried connecting to a different wireless network and it has worked fine
b) There are other systems in the household that connect to the network and are not experiencing the same issue
It is not a distance issue as router is 2 meters away from the adapter with nothing in between, the other systems that use the network are much further away.
What I have tried so far: - Changing the channel from "Auto" to a set number
The router is a Belkin N300 Wireless N.
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Jun 28, 2012
We are running Sharepoint 2007(sp3 and wss sp3) on a dell pe2950 running Server 2003 std x64 sp2, 4 146gb 15k sas raid 10, 16gb ram, dual xeon 516 3ghz. the network card is a quad port intel 1gb pci-x server nic. Was running broadcom net xtreme dual port onboard, and had the same issue.
We are losing partial network connection, after about 14-15 hours of the machine working correctly. What happens is that it cannot ping, or access, any machines not on the same network segment(this machine is on 192.168.3.* and cannot access machines, or be accessed from 192.168.2.*, 192.168.4.*, etc, etc). what i have found is that when i try to ping 192.168.2.210(our dns, dhcp server). its times out about 20 times and replies 2-3 times, and then repeats the cycle all over again. i have done a winsock reset on the machine, and sometimes it starts back up and works again, sometimes it doesn't.
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Jul 5, 2013
i have a Dell Inspiron 1440 notebook and it keeps either shutting off the wifi or losing the connection to the network i have replaced the WiFi card with a new one and tried a couple of other settings and it did great for a week and now its doing it again and also it doe's not go to sleep when you close the lid and i have it set to do that .
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Dec 17, 2011
i have a Dell Precision T3500 tower running Windows 7 Ultimate. This was built and shipped in March 2011 equipped with a EMEA Dell Wireless 1520 PCIe card, which has a wireless antenna attached to the port. The PC is about 30ft from the wireless router, a BT Home hub.From outset I noticed that I was gettimng very slow connection speeds to the internet, but supposed this was because our broadband was using a standard BT line with copper cables, and we are some 3 miles from the BT exchange. I was getting speeds of around 300-500kb/s. BT have just finished installing BT Infinity in my area, offering 'up to 40mb/s' speeds. I upgraded on Friday of last week.
Here's the problem: we have three laptops in the house and they are now all getting between 15mb/s-20mb/s speeds, including my Dell Inspiron laptop which is using a Dell Wireless 1501 Mini Card to connect wirelessly. Sat next to this laptop is my Precision tower, with the wireless antenna. However, the PC is getting a speed of only 3mb/s.The modem and router are obviously working fine. Forget 40mb/s, I am quite happy with 15mb/s. But why is the PC wireless speed so poor?. For a brief five minutes or so on Friday the PC DID get 15mb/s but not since then. I cannot see any way to configure the wireless card to increase the speed.I tried disabling the Dell network adaptor, and installed and plugged in a Belkin USB wireless adaptor (on which my wife's PC had achieved 15mb/s) but this slowed the wireless even more - to around 100kb/s.
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Sep 25, 2012
We have a new Dell Inspiron15R with Windows 7 installed. Our internet provider requires a User ID and password and therefore requires a redirect to their website.
I get a Windows security message recommending I do not allow the redirect (which I can choose and force the redirect). My question is - Is there a setting I can modify to allow this redirect to eliminate the security warning? Our old laptop ran on XP and redirected without any security warning.
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Mar 3, 2013
I have a Inspiron N5010 and I am having issues getting a consistent network connection. This is occurring over Wireless and Ethernet. I have tried new drivers for both the wireless and the LAN devices. We have tried this over a direct wall jack(known good) and a VOIP phone(also known good jack). We are having issues with SSL and IPSEC VPN as well but im not certain they are completely related as they VPN is at his home and the network issues are at the office.
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Feb 5, 2012
A month after i had this laptop(bought new) its started have insanely slow connection times after booting up. The little blue circle starts to twirl meaning its searching for a wireless network. It then freezes and takes about 1 min- 5min to actually come back to normal and connect to a network. If i hibernate or standby there is no such problem, only after a fresh reboot. For this reason i usually never turn off my laptop, thus avoiding a lot network connection wait.
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Dec 19, 2012
I cannot enable the wireless network connection. Here's what I have: In Network Connections I have two network connections, the Local Area Connection (wired ethernet), and this works fine without a problem, and I have the Wireless Netwok Connection. The Wireless Network Connection is greyed out and says that it is "Disabled". When I right click on it and click on Enable a small window pops up and say "Enabling", then is says "Enabled", but the Wireless Network Connection is still greyed out and says "Disabled".
1. When I click on the Dell Wireless WLAN Card Utility I get the message: "There are currently no wireless adapters available and enabled. Please enable any available wireless adapters before accessing this configuration utility".
2. In the Device Manager the Dell Wireless 1701 802.11b/g/n can be found under Network adapters. There is neither a red or yellow icon next to it. When I click on properties for this I am told that this device is working properly.
My OS is windows 7 32 bit and my laptop is dell inspiron N4110.
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Nov 15, 2012
I have upgraded from Win 7 to Win 8 recently at my new Dell PC.I have upgraded my PC Drivers and get the latest Win8 update on line.My ISP has came up with a latest version of 4G Connection Manager (software) to allow me to login to the Wireless Network.I am using a small pen like modem called Dongle.
The performance of the new Connection Manager is uncertain, sometime I can logon to the network easily after starting, but sometime I don't.The searching for the network only last for 3 seconds and could not proceed further to detect and connect to the network.The present sucessful rate is about 50%.
Here are portion of the event log for the device (Dongle)
INFO) Sat Nov 17 02:24:23 2012:Cconnection_manager_uiDlg::OnInitDialog, OS details: Microsoft Windows XP Professional Service Pack 3(INFO) Sat Nov 17 02:24:23 2012:Cconnection_manager_uiDlg::getCMScreenPosition(), Last Close Time = 202687(INFO) Sat Nov 17 02:24:23 2012:Cconnection_manager_uiDlg::OnInitDialog(),Value of isGCTLoggingValFound 1 and value of GCTLogging parameter in nwsetting.txt is 0(INFO) Sat Nov 17 02:24:23
[code]....
May I know if there is any quick fix for this problem such as resetting the control panel / device manager etc to get 100% successful connectivity as in Win 7 PC?
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Oct 5, 2009
I have a Dell Inspiron Mini 10 Netbook, when I'm trying to connect to a wireless network I get the message 'Acquring Network Address'. I can connect fine using a wired connection, but using the Wirless 1397 WLAN Mini card it won't connect.
I tried to log a call with Dell as the machine is only 2 months old and someone remotely connected and said it was a software fault not hardware and they would charge me to resolve the issue. I found that hard to swallow so thought I would try here.
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Feb 16, 2012
I keep losing wifi connection about every 20 mins, at home or using other providers. All my updates are current.
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Dec 9, 2011
I recently received the blue screen and had to do a clean install of Windows XP on my Dell Vostro 1520. I then proceeded to install the Dell drivers and downloads in the order according to Dell's website. But the wireless driver continually gave me a Setup.rul 380 error, so I did a manual install of that. Unfortunately something is still incorrect. The internet connects, but the wireless icon at the bottom has a pop that says "Adapter Problem. Driver is not installed." I don't know a lot about computers and I'm not sure if I did something wrong, but I can't figure this one out.
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Nov 15, 2012
I have an Acer 7750G, running Windows 7,connected to our home network using a Dynex router. At the moment this is the only laptop in the house that is having problems with connectivity. Starting yesterday, it only connects intermittently. When I run diagnostics, it says the following problems have been fixed but it either solves the problem for a few minutes only or not at all: "Problem with wireless adapter or access point" or "Default gateway is not available".
IPV6 connectivity also shows 'no internet access' and sometimes IPV4 reports no internet. I've unplugged and rebooted the modem and router a few times but that hasn't solved the problem.
Edit: I ran troubleshoot again, and it says the following issue is not fixed: "Wireless Network Connection 2 does not have a valid IP configuration".
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Jul 27, 2011
Ive recently bought a Dell XPS 8300 desktop PC without a wireless card.
I have purchased a Dell 1520 wireless mini PCI-E card and installed it but it is not showing in the device manager at all.
The system is running Windows 7 Home Premium 64 bit, so i have downloaded the relevant driver for the wireless card from the Dell website but when i try to install the driver i get an error message along the lines of "No compatible hardware found. The software you are attempting to install is not supported on this system."
It clearly states that this driver is compatible with Windows 7 64 bit.
Ive tried refreshing the hardware list in device manager and searching for new hardware and ive cleaned the connector on the wireless card and reinstalled but it still isnt being recognised.
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Nov 18, 2011
Where is the card located within the laptop? The WLAN compartment next to the HDD, is not for the half mini card. It was working, but now shows as physically not there (no matching hardware popup). I am confident in removing the access panel to reach the HDD area, but not so much the rest of the case.
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Nov 27, 2012
I have a problem with my home network (diagram attached below). I sporadically lose connection between my Router and the devices behind the switch. I have replaced the Ethernet cable between the 2 so I don't think the problem's there. It will work for a week or so, then just lose the connection. I then try a combination of rebooting all of the devices on the network and/or unplugging and re-plugging the cable connections and sometimes that works. It's a relatively new router, but can a router be "underpowered" for pushing a signa
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