Dell :: Inspiron 17r Keeps Losing Wi-Fi Connection
May 3, 2013
i have had my inspiron 17r since this christmas. however, after about a month of having my computer i noticed something that it did that was very annoying. the wifi connection is randomly lost for about 2 minutes and then re connects. during that time i cannot load any pages or anything. when it first started doing this, it would only happen about once every 2 hours, but it progressively got worse and worse to the point that i cannot even access the internet with it anymore. i boot it up and it has no connection then connects to wifi for 5 seconds and then loses it again. heres the deal though, this only happens with my computer out of all of my family's computers. i have a very good wifi connection because the connection says "good" whenever it does connect, and this problem never happened with my last computer which was a toshiba. i know for a fact it isn't a problem with my home wifi because i have brought my computer on a trip across the country before and it still happened. Dell worker before gave me a link to update some drivers of which i cant remember. this rectify the problem a little for maybe a week or two and then it started doing it again.
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Oct 12, 2012
I have an Inspiron 1520 which, approximately once per day, is losing the network connection. Basically I can be right in the middle of something then all of a sudden anything internet related (eg browser, email, skype, other software) stops working, and then a few seconds later the little globe disappears from my network icon at the bottom of my screen.
The only way to get my connection back is to reboot my computer. I've tried the "repair connection" tool, but that doesn't work. I've tried waiting, but that is futile (and impractical)
This happens whether I am directly attached to the router via cable, or I am going through wireless.
Other devices are unaffected at the time. It is only my computer that loses the connection. The two phones, two other laptops, desktop and tablet all remain connected. (Hmmm - I seem to have far too many devices!)
Do I have a failing part? Or is this maybe a software issue? I'm thinking perhaps it is software because after a reboot everything returns to normal and the problem tends to go away for 24 hours or so.
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Jan 23, 2012
I reformatted my HDD (needed to do that anyway) and re-installed Windows 7 and all drivers (Chipset 1st) from my Dell CD after messing up a recovery test.
Everything seemed fine. But now, when I am surfing the Internet, I sometimes lose the connection. The icon in the Taskbar has a yellow exclamation point. (This does not happen in Slackware on the same machine, just in Windows 7.)
The first time this happened, I couldn't ping my router, so I checked all cables, cable modem, and router. But they were all fine and my other (really old desktop running Puppy Linux) was still connected fine and could surf to new web pages.
I did "ipconfig /release" and "ipconfig /renew" on the Dell in Windows 7 and the NIC got the correct IP address and gateway. Now I could ping the router, but I could not ping the Internet, which didn't make any sense, since the other computer was accessing the Internet just fine on the same router! (No IP address confilict exists, and gateway was correct on both machines.) I tried updating the driver, but no new drivers were found. This first time, the issue was resolved by rebooting Windows 7. I also unchecked the setting to turn off the NIC to save power. (I just checked the USB hubs per another post, and it's also unchecked.)
The second time this happened, "ipconfig /renew" failed! I set everything manually (including DNS servers), and on reboot, it still wasn't working. I did a complete shutdown of the computer and startup, now it works again.
So here I am looking for a new driver (64-bit, signed). Not only is there not a new driver...they don't even list the current driver! The only one listed is from March 2010, my driver is June 2011. Current driver is version 7.46.610.2011. Where is there a newer Realtek driver? And why are this things so buggy more than a year after 7 came out, especially if these are supposedly signed by Microsoft?
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Feb 16, 2012
I keep losing wifi connection about every 20 mins, at home or using other providers. All my updates are current.
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Sep 29, 2012
I am having a very frustrating problem with my new Dell XPS 8500's wireless connection - Dell Wireless 1703 802.11b/g/n (2.4GHz). Basically, I am losing my network connection every couple of minutes. The process goes something like this:
1) Not connected - Connections are available
2) My network disappears completely (yet all other local networks are still visible) for a matter of seconds then reappears
3) I try to connect and receive "Windows was unable to connect"
4) I press "Troubleshoot problems"
5) "Resolving problems", "Resetting network adapter", "Troubleshooting has completed"
6) Problem with wireless adapter or access point - Fixed
7) I am reconnected to the network/internet with a full 5 bars
8) Process repeats itself five minutes later
I have been able to come to a conclusion that is not the adapter, or the router, but some sort of compatibility issue as:
a) I have tried connecting to a different wireless network and it has worked fine
b) There are other systems in the household that connect to the network and are not experiencing the same issue
It is not a distance issue as router is 2 meters away from the adapter with nothing in between, the other systems that use the network are much further away.
What I have tried so far: - Changing the channel from "Auto" to a set number
The router is a Belkin N300 Wireless N.
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Jun 28, 2012
We are running Sharepoint 2007(sp3 and wss sp3) on a dell pe2950 running Server 2003 std x64 sp2, 4 146gb 15k sas raid 10, 16gb ram, dual xeon 516 3ghz. the network card is a quad port intel 1gb pci-x server nic. Was running broadcom net xtreme dual port onboard, and had the same issue.
We are losing partial network connection, after about 14-15 hours of the machine working correctly. What happens is that it cannot ping, or access, any machines not on the same network segment(this machine is on 192.168.3.* and cannot access machines, or be accessed from 192.168.2.*, 192.168.4.*, etc, etc). what i have found is that when i try to ping 192.168.2.210(our dns, dhcp server). its times out about 20 times and replies 2-3 times, and then repeats the cycle all over again. i have done a winsock reset on the machine, and sometimes it starts back up and works again, sometimes it doesn't.
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Jul 5, 2013
i have a Dell Inspiron 1440 notebook and it keeps either shutting off the wifi or losing the connection to the network i have replaced the WiFi card with a new one and tried a couple of other settings and it did great for a week and now its doing it again and also it doe's not go to sleep when you close the lid and i have it set to do that .
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Aug 27, 2012
dell 1520w-win7 64 bit pro version - installed new hd. Internet connection via wireless losing signal regularly since new hard drive install.."DELL 1520 oem Broadcom Wireless not working. Tested using Win7 onboard system. Says everything was ok. Yet the wireless is not "on" on the 1520 laptop. Purchased a new one; had no OEM software. Purchased Win764 bit Pro version. Installed it; finally found the original OEM resource disk from Dell and installed it. I downloaded a later version of the driver and yet it is not working.Is there a problem created by Win7 installation? How can I wake up the wireless so it can wirelessly receive and send items to my Smart Phone."
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Jul 1, 2012
I have Laptop model Inspiron 14 (S541003IN8) with configuration Base for Direct, Genuine Windows® 7 Home Premium 64bit (English)
processor-Intel® Core™2 Duo Processor T6600 (2.2GHz / 800MHz FSB / 2MB Cache) also it consists, wireless network card- dell wireless 1397 802.11b/g half mini card.
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Mar 21, 2013
I recently purchased 4 Inspiron 660 destkop with Windows 7 x64 Pro. When I plug them in to an ethernet connection, they are able to pull an IP address from DHCP but they do not connect to the internet. The network icon in the taskbar has a yellow exclamation point and has the message "No Internet Access" when I mouse-over it. I am trying to connect the computer in an office with a DHCP server. I have not joined the computer to the domain yet. I can plug any of my other computers into the same ethernet port and they will connect to the internet including other computers with the same OS and computers with XP SP3 or Vista. I have also had another tech connect the computer to other ethernet ports that we know work with other computers and the computers still cannot access the internet.
I have already tried the solution here: [URL] which advises you to uninstall the free McAfee software (which was already done or the computer didn't come with it) and uninstall a windows update which we did. The computers still do not connect to the internet. Are there any other possible solutions? These computers are straight out of the box and unaltered other than removing the software and update in the above link.
Could this have anything to do within the Atheros Smart Net software or the Intel Trusted Connect Service Client? I'm not familiar with this software or what it is supposed to do.
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Mar 20, 2012
I have purchased dell14R inspiron n4010 ,their is no WiFi connection to connect. What should I do.
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Mar 2, 2013
for no apparent reason I have lost both wi-fi and wired Internet on my Dell Inspiron 1545. I have tried to set up again etc but it states 'No connections are available'. I am connected on my iPod so my broadband is fine. I have tried with an Ethernet cable but it does nothing.
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Jun 11, 2012
something is really wrong with my dell wireless 1702... speed is about 1-2 mbps...but when i connect the external usb wifi DLINK the speed is awesome about 30-40mbps.... dont know what to do...installed new drivers, new bios firmware... also new audio drivers... but nothing happens, speed is really SLOW.
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Jun 7, 2012
I have re-installed the operating system (vista) on my Dell Inspiron 6400 and now I can only get a local connection when trying to access the internet.
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Apr 4, 2013
My pc is connected to the ethernet chord at home. I can go anywhere else and connect with a wireless connection but I can't in my own house. Every time I try I get an error the the network adapter isn't found. The trouble shooter can't even fix it. Everyone else in the house has no issues connecting with a wireless connection.The wireless connection has worked maybe twice for me since I purchased the laptop (May 2012). Since I am more comfortable at my desk it's no issue but there is a new printer that I can't connect to because I can't download the driver because I have to unplug my laptop to go in the other room to get to it.
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May 27, 2013
my laptop keeps knocking me off of my home wireless router for internet.
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Aug 31, 2012
Dell Inspiron 518 I have a problem with my internet going direct to modem, it a constant problem with my internet. I use Internet Explorer 9 for my web browsing. I contact my ISP and they send in a technician to see if it was a problem with my modem, while the tech work on my modem he explain to me that there wasnt a problem with the modem. He showed a comparison with my computer and his laptop. when he used his laptop it show outstanding speed, and my computer was showing time out or webpage can't be displayed the only way i can use my computer for internet is if i boot up my computer and hold down F8 to go under safe mode with network and my internet works prefectly fine, i even try a ping testing under command prompt and website that test my ping, download speed and upload speed.
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Mar 25, 2013
I bought a Dell Inspiron17R SE 7720 with an Intel Wireless 2230 card. I was told I could connect a Netgear Push2TV adapter that would allow me to connect to my TV wirelessly. When I went to connect it, I was able to get the TV to the point of asking me to Launch my Intel Wireless Display. I go to my programs but cannot find anything that mentions Wi-Di. I am not very tech savvy, so I don't know what to do. Is there a driver I can download? Am I missing something on my computer programs? Should I use another method and send the part back to Dell?
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Dec 21, 2012
I bought a new hard drive, installed windows 7 again, all went as planned except I have no wireless connection. Installed all drivers, in the order provided for on this website, and still nothing. I've tried updating windows, have reinstalled a total of 4 times all the while using the order provided for here. Nothing is working and I can't find an answer anywhere.
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Aug 25, 2012
I have Inspiron 14R using it for more than 1 year, from yesterday im not getting the internet connection but it detects my Wifi connection.
Wifi router has been resetted and turned off, but it doesnt connect. Wifi is connecting in my mobile but its not connecting to my laptop.
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May 5, 2012
Just bought an Inspiron 620 and I'm struggling to connect to our router. When I try to 'connect to a network' I have no option of wireless connection.
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Nov 29, 2011
Just got Dell Inspirion 410 Zino delivered today. Thought it will start rolling right after I unpack it and push the start button, but this wasn't the case.
It's about the wireless adapter, it's so miserably slow one can't use it even on local network, getting online is out of the question. Constantly loosing the connection too. At first I suspected there could be something wrong with my router, but checking and double checking all the settings didn't work. Besides, I've got several other computers online and everyone's happy except Zino. Even little ipod is faster than Zino which I wanted for streaming the movies in the first place. Well, right now I can hardly get to google home page...
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Sep 25, 2012
We have a new Dell Inspiron15R with Windows 7 installed. Our internet provider requires a User ID and password and therefore requires a redirect to their website.
I get a Windows security message recommending I do not allow the redirect (which I can choose and force the redirect). My question is - Is there a setting I can modify to allow this redirect to eliminate the security warning? Our old laptop ran on XP and redirected without any security warning.
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Sep 30, 2011
Recently purchased a Dell Inspiron M5030 and realized it has a toshiba hard drive installed. I'm having trouble enabling the wireless on it, also I can't setup a connection with my router. I tried enabling the wireless but I get an run-time error '13' type mismatch
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Sep 14, 2011
I have a Dell Inspiron 1525. At home wired/wireless internet works perfectly. At school I have to keep the laptop, wired because the wireless signal isn't strong enough. I have a brand new ethernet cable and have tried others and for some reason my internet always loses connection after a few minutes. It works as soon as I unplug the ethernet cable from my laptop and plug it back in, but then fails again shortly after.When I try diagnose and repair, it says I need to reset the network adapter, and when I click on that option it starts working again for a few minutes but loses connection shortly after.
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Mar 4, 2012
I would like to connect my playstation 3 to the internet from my laptop which is connected to a guest network (college dorm: I don't have access to a network key - I use my student ID and password at the launch of the browser to access the internet). Is there any way to do this? I have a Dell inspiron 1500 with Windows 7. Basically, what I would like to do is support my ps3 internet connection using my guest network connection from my laptop by running an ethernet cable from the laptop to my playstation.
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Oct 17, 2011
We have a Dell Inspiron E 1405 in which we replaced the hard drive. We have been unable to connect to our wireless AT&T Uverse 2WIRE router at home. We have tried many different ideas from the Internet, but nothing anybody suggests has worked. We are not very computer-savvy, so we are probably missing something that would be quite obvious to pros. We have Windows XP on this laptop.
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Jan 4, 2013
My Inspiron N5110 loses the wireless connection frequently. We have many other devices in the house -- laptops, iPhones, etc. -- that continue to work flawlessly through the same router when I lose my connection. The troubleshooter generally leads me to resetting the router, even though, as I have indicated, the router is working properly.
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Feb 24, 2010
the computer was using a different program to manage the wireless connection. Even though it said it was connected, my internet didn't work. Not knowing anything about this new program, I removed it and tried to connect with the Windows wireless manager. It didn't acknowledge any of the wireless connections around, just a computer-to-computer connection. I took it to a friend's apartment to use their computer and internet to search for options and it still didn't recognize any networks around, now not even the computer-to-computer connection. It now tells me "No wireless networks were found in range. Make sure the wireless switch on your computer is on...." The Mini doesn't have a "switch," but I read where F2 can turn it on...however, pressing Fn-F2 is not working for me, either.
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Nov 15, 2011
I have an Inspiron 6000 (inherited from my kids). It worked great for a while, at home or on the road whenever I needed to connect to the internet via a wi-fi hotspot, until recently. I can still connect at home (wireless) automatically, but outside of the house, I can't get any wireless connection.
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Jan 1, 2011
I have a new inspiron 1564 laptop that loses connection to my wireless internet within 10 minutes of booting up. Then if I reboot it does not connect at all, can't even find the wireless router.
My works laptop and iPhone connect to the same router perfectly.I've seen the following post a few times from pudgyone and tried following it :Go to device manager(right click my computer, left click properties, left click hardware, left click device manager). Click on Network and then right click on your wireless adapter, left click properties, power management. Uncheck the box, allow computer to turn off this device to save power.
In terms of the device manager I can't see a network option, there is network adapters and I've right clicked on Realtek PCIe FE family controller and unticked the box but this hasn't worked.
And with the settings, how do I get to the screen where I can change my router settings in windows 7? I think the firmware is updated remotely by my service provider sky.
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Dec 3, 2011
How can I get my wireless capablities back to my Inspiron 1545, it just went off all of a sudden and I have reset everything but to no avail.
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Jul 7, 2012
I have purchased a Dell Inspiron 15 R 5520. the wire less net work for this laptop is very limited. i am loosing connection aftre, i am moving 4 meter away from the source.
i have other dell laptop at home, but thats works well.
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