Dell :: Inspiron 660 - No Internet Connection?
Mar 21, 2013
I recently purchased 4 Inspiron 660 destkop with Windows 7 x64 Pro. When I plug them in to an ethernet connection, they are able to pull an IP address from DHCP but they do not connect to the internet. The network icon in the taskbar has a yellow exclamation point and has the message "No Internet Access" when I mouse-over it. I am trying to connect the computer in an office with a DHCP server. I have not joined the computer to the domain yet. I can plug any of my other computers into the same ethernet port and they will connect to the internet including other computers with the same OS and computers with XP SP3 or Vista. I have also had another tech connect the computer to other ethernet ports that we know work with other computers and the computers still cannot access the internet.
I have already tried the solution here: [URL] which advises you to uninstall the free McAfee software (which was already done or the computer didn't come with it) and uninstall a windows update which we did. The computers still do not connect to the internet. Are there any other possible solutions? These computers are straight out of the box and unaltered other than removing the software and update in the above link.
Could this have anything to do within the Atheros Smart Net software or the Intel Trusted Connect Service Client? I'm not familiar with this software or what it is supposed to do.
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Mar 2, 2013
for no apparent reason I have lost both wi-fi and wired Internet on my Dell Inspiron 1545. I have tried to set up again etc but it states 'No connections are available'. I am connected on my iPod so my broadband is fine. I have tried with an Ethernet cable but it does nothing.
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May 27, 2013
my laptop keeps knocking me off of my home wireless router for internet.
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Aug 25, 2012
I have Inspiron 14R using it for more than 1 year, from yesterday im not getting the internet connection but it detects my Wifi connection.
Wifi router has been resetted and turned off, but it doesnt connect. Wifi is connecting in my mobile but its not connecting to my laptop.
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Oct 17, 2011
We have a Dell Inspiron E 1405 in which we replaced the hard drive. We have been unable to connect to our wireless AT&T Uverse 2WIRE router at home. We have tried many different ideas from the Internet, but nothing anybody suggests has worked. We are not very computer-savvy, so we are probably missing something that would be quite obvious to pros. We have Windows XP on this laptop.
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Aug 26, 2012
I have a DELL inspiron N5110 laptop. I have 2 laptops at home including this one. However the Dell suddenly stopped connecting to our Sky broadband when it was previously connecting normally. The other devices including Iphones are fine! It says there is normal broadband connection, but then no internet connection! how to get back internet connection!
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Oct 24, 2011
Yesterday my father asked me to reinstall windows after making complete mess of his laptop. After formatting the hard drives and installing the Vista operating system a problem occurred. After installing the drivers from the Dell Drivers CD I can't make the wireless internet working. Windows keeps giving me the "Windows needs to install driver software for your network controller" message. I have goggled the whole internet, did everything from the "PLEASE READ FIRST" thread and still had no success.
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Nov 15, 2011
I'm having issues connecting to the internet via wired or wireless connection. The Windows network diagnostics test advises to unplug the device, wait 10 seconds and turn the device back on. I've tried that several times with no success.
I've opened the Network and Sharing Center and see an Unidentified network as the active network.
I've plugged a LAN cable in from my modem and the local connection status show's packets being received but nothing being sent. The IPv4 and IPv6 connectivity show no internet access.I have two other lap tops running on this wireless network with no problems.
This is a Dell Inspiron 1012 and the wireless is a Dell 5541. It has Windows 7 installed
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Feb 9, 2012
Recently I have purchased Inspirion N5040 with Windows 7. I have observed the system looses internet connection when on Wi-FI.
Checked Ping on Yahoo & google with -t option and found few ping response and then a lot of request time outs.
I am sure you must be doubting the signal strength of Wi-Fi but I can confirm the signal strength was fine. In fact I performed ping test simultaneously on another laptop . The performance on other laptop was fine but on Inspirion N5040 I was finding too many Ping drops and was not able to browse properly.
I also, verified setting on Wireless adapter and found it is in DHCP.
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Jan 23, 2012
I reformatted my HDD (needed to do that anyway) and re-installed Windows 7 and all drivers (Chipset 1st) from my Dell CD after messing up a recovery test.
Everything seemed fine. But now, when I am surfing the Internet, I sometimes lose the connection. The icon in the Taskbar has a yellow exclamation point. (This does not happen in Slackware on the same machine, just in Windows 7.)
The first time this happened, I couldn't ping my router, so I checked all cables, cable modem, and router. But they were all fine and my other (really old desktop running Puppy Linux) was still connected fine and could surf to new web pages.
I did "ipconfig /release" and "ipconfig /renew" on the Dell in Windows 7 and the NIC got the correct IP address and gateway. Now I could ping the router, but I could not ping the Internet, which didn't make any sense, since the other computer was accessing the Internet just fine on the same router! (No IP address confilict exists, and gateway was correct on both machines.) I tried updating the driver, but no new drivers were found. This first time, the issue was resolved by rebooting Windows 7. I also unchecked the setting to turn off the NIC to save power. (I just checked the USB hubs per another post, and it's also unchecked.)
The second time this happened, "ipconfig /renew" failed! I set everything manually (including DNS servers), and on reboot, it still wasn't working. I did a complete shutdown of the computer and startup, now it works again.
So here I am looking for a new driver (64-bit, signed). Not only is there not a new driver...they don't even list the current driver! The only one listed is from March 2010, my driver is June 2011. Current driver is version 7.46.610.2011. Where is there a newer Realtek driver? And why are this things so buggy more than a year after 7 came out, especially if these are supposedly signed by Microsoft?
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Mar 15, 2012
The wireless network never picks up any signals and when I try to plug in to the modem it doesn't recognize the internet either. Is this a driver issue or what?
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Jul 5, 2013
how should I connect my laptop Dell Inspiron 9300 with the connection at my house!
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Oct 10, 2012
Dell Support Center (Inspiron 6000, XP SP3 Home) insists that there is no internet connection. In fact I have a perfectly good wifi service both to the local network and the internet. I have seen lots of other reports of the same problem on the web but can't find anything in the forums. I have given access to DSC in Windows Firewall
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Mar 18, 2011
I have an Inspiron Mini 1018 which all of a sudden I cannot get internet access but I do have the wireless network as being connected. It was working fine but all of a sudden I can't get onto the internet. Have run diagnostics but it doesn't pick up any problems.
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Oct 29, 2011
I have a Dell Inspiron 6000 laptop and Netgear WGR614v6 that connect wirelessly, however I cannot connect to the internet. I can however connect the laptop to other wireless connections with no problem (ie McDonalds), and can connect other laptops to the router with no problems (ie company laptop).
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Dec 25, 2011
I am having Inspiron N4010 for almost an year now. I have had many troubles with this but never with internet connectivity. Last week I saw myself not being able to be connected to internet through wireless or wired network while everybody else was connected and surfing. I just thought it to be a small problem and the problem seemed resolved that very day itself on its own.
But today this computer has simply failed to get connected. it does get connected, open a page or two and then again refuses to connect. On the problem diagnoses from network sharing center, it was showing that the websites are not responding, then it started showing that DNS server was not responding while all my setting are correctly configured. I pinged gateway and it responds but on pinging some website there is no response at all. It s a problem with my laptop only as everybody else are using internet very well. I am using internet through my WiFi enabled cell phone using the same connection and router that i use for my laptop. I need an urgent solutions as I have to meet some deadlines regarding assignments.
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Jul 1, 2012
I have Laptop model Inspiron 14 (S541003IN8) with configuration Base for Direct, Genuine Windows® 7 Home Premium 64bit (English)
processor-Intel® Core™2 Duo Processor T6600 (2.2GHz / 800MHz FSB / 2MB Cache) also it consists, wireless network card- dell wireless 1397 802.11b/g half mini card.
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May 3, 2013
i have had my inspiron 17r since this christmas. however, after about a month of having my computer i noticed something that it did that was very annoying. the wifi connection is randomly lost for about 2 minutes and then re connects. during that time i cannot load any pages or anything. when it first started doing this, it would only happen about once every 2 hours, but it progressively got worse and worse to the point that i cannot even access the internet with it anymore. i boot it up and it has no connection then connects to wifi for 5 seconds and then loses it again. heres the deal though, this only happens with my computer out of all of my family's computers. i have a very good wifi connection because the connection says "good" whenever it does connect, and this problem never happened with my last computer which was a toshiba. i know for a fact it isn't a problem with my home wifi because i have brought my computer on a trip across the country before and it still happened. Dell worker before gave me a link to update some drivers of which i cant remember. this rectify the problem a little for maybe a week or two and then it started doing it again.
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Mar 20, 2012
I have purchased dell14R inspiron n4010 ,their is no WiFi connection to connect. What should I do.
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Jun 11, 2012
something is really wrong with my dell wireless 1702... speed is about 1-2 mbps...but when i connect the external usb wifi DLINK the speed is awesome about 30-40mbps.... dont know what to do...installed new drivers, new bios firmware... also new audio drivers... but nothing happens, speed is really SLOW.
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Jun 7, 2012
I have re-installed the operating system (vista) on my Dell Inspiron 6400 and now I can only get a local connection when trying to access the internet.
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Apr 4, 2013
My pc is connected to the ethernet chord at home. I can go anywhere else and connect with a wireless connection but I can't in my own house. Every time I try I get an error the the network adapter isn't found. The trouble shooter can't even fix it. Everyone else in the house has no issues connecting with a wireless connection.The wireless connection has worked maybe twice for me since I purchased the laptop (May 2012). Since I am more comfortable at my desk it's no issue but there is a new printer that I can't connect to because I can't download the driver because I have to unplug my laptop to go in the other room to get to it.
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Aug 31, 2012
Dell Inspiron 518 I have a problem with my internet going direct to modem, it a constant problem with my internet. I use Internet Explorer 9 for my web browsing. I contact my ISP and they send in a technician to see if it was a problem with my modem, while the tech work on my modem he explain to me that there wasnt a problem with the modem. He showed a comparison with my computer and his laptop. when he used his laptop it show outstanding speed, and my computer was showing time out or webpage can't be displayed the only way i can use my computer for internet is if i boot up my computer and hold down F8 to go under safe mode with network and my internet works prefectly fine, i even try a ping testing under command prompt and website that test my ping, download speed and upload speed.
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Mar 25, 2013
I bought a Dell Inspiron17R SE 7720 with an Intel Wireless 2230 card. I was told I could connect a Netgear Push2TV adapter that would allow me to connect to my TV wirelessly. When I went to connect it, I was able to get the TV to the point of asking me to Launch my Intel Wireless Display. I go to my programs but cannot find anything that mentions Wi-Di. I am not very tech savvy, so I don't know what to do. Is there a driver I can download? Am I missing something on my computer programs? Should I use another method and send the part back to Dell?
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Dec 21, 2012
I bought a new hard drive, installed windows 7 again, all went as planned except I have no wireless connection. Installed all drivers, in the order provided for on this website, and still nothing. I've tried updating windows, have reinstalled a total of 4 times all the while using the order provided for here. Nothing is working and I can't find an answer anywhere.
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May 5, 2012
Just bought an Inspiron 620 and I'm struggling to connect to our router. When I try to 'connect to a network' I have no option of wireless connection.
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Nov 29, 2011
Just got Dell Inspirion 410 Zino delivered today. Thought it will start rolling right after I unpack it and push the start button, but this wasn't the case.
It's about the wireless adapter, it's so miserably slow one can't use it even on local network, getting online is out of the question. Constantly loosing the connection too. At first I suspected there could be something wrong with my router, but checking and double checking all the settings didn't work. Besides, I've got several other computers online and everyone's happy except Zino. Even little ipod is faster than Zino which I wanted for streaming the movies in the first place. Well, right now I can hardly get to google home page...
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Sep 25, 2012
We have a new Dell Inspiron15R with Windows 7 installed. Our internet provider requires a User ID and password and therefore requires a redirect to their website.
I get a Windows security message recommending I do not allow the redirect (which I can choose and force the redirect). My question is - Is there a setting I can modify to allow this redirect to eliminate the security warning? Our old laptop ran on XP and redirected without any security warning.
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Sep 30, 2011
Recently purchased a Dell Inspiron M5030 and realized it has a toshiba hard drive installed. I'm having trouble enabling the wireless on it, also I can't setup a connection with my router. I tried enabling the wireless but I get an run-time error '13' type mismatch
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Sep 14, 2011
I have a Dell Inspiron 1525. At home wired/wireless internet works perfectly. At school I have to keep the laptop, wired because the wireless signal isn't strong enough. I have a brand new ethernet cable and have tried others and for some reason my internet always loses connection after a few minutes. It works as soon as I unplug the ethernet cable from my laptop and plug it back in, but then fails again shortly after.When I try diagnose and repair, it says I need to reset the network adapter, and when I click on that option it starts working again for a few minutes but loses connection shortly after.
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Mar 4, 2012
I would like to connect my playstation 3 to the internet from my laptop which is connected to a guest network (college dorm: I don't have access to a network key - I use my student ID and password at the launch of the browser to access the internet). Is there any way to do this? I have a Dell inspiron 1500 with Windows 7. Basically, what I would like to do is support my ps3 internet connection using my guest network connection from my laptop by running an ethernet cable from the laptop to my playstation.
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Jan 4, 2013
My Inspiron N5110 loses the wireless connection frequently. We have many other devices in the house -- laptops, iPhones, etc. -- that continue to work flawlessly through the same router when I lose my connection. The troubleshooter generally leads me to resetting the router, even though, as I have indicated, the router is working properly.
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Oct 12, 2012
I have an Inspiron 1520 which, approximately once per day, is losing the network connection. Basically I can be right in the middle of something then all of a sudden anything internet related (eg browser, email, skype, other software) stops working, and then a few seconds later the little globe disappears from my network icon at the bottom of my screen.
The only way to get my connection back is to reboot my computer. I've tried the "repair connection" tool, but that doesn't work. I've tried waiting, but that is futile (and impractical)
This happens whether I am directly attached to the router via cable, or I am going through wireless.
Other devices are unaffected at the time. It is only my computer that loses the connection. The two phones, two other laptops, desktop and tablet all remain connected. (Hmmm - I seem to have far too many devices!)
Do I have a failing part? Or is this maybe a software issue? I'm thinking perhaps it is software because after a reboot everything returns to normal and the problem tends to go away for 24 hours or so.
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