Dell :: Studio Xps435MT - DSL Internet Connection Failed
Dec 8, 2012
I have a Studio Xps435MT connected to the internet through a 2Wire DSL modum using an ethernet cable. Installed a new hard drive last week after drive failure, Reinstalled Dell drivers and utilities using disc, then operating system, software, updated drivers, installed SP2.
Internet connection worked fine since then. Yesterday and from then on, Windows and modum will not recognize network adapters so not internet availability although device manager shows them working. Modum does work with my laptop so I can access internet through that.
Network and sharing shows unidentified network and limited connectivity IPv4 and 6, on IPv4 no default gateway or DNS server identified, no IPv6 gateway. Tried reinstalling modum but shows no network adapters identified.
Windows system info shows that intel 82567LF 2GB connection installed and reset today, default IP gateway not available.
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Nov 3, 2011
I have a dell studio 1557 running windows 7. I live in my own apartment with roommates in college, and i've been having some very bad issues with slow internet or constant down time. Here are some key points:
- I have Charter internet.
- My 2 other roommates have NO ISSUES.
- My laptop works in my family's house. They have Comcast. I went on vacation a week ago and there were no issues on the hotel internet. No issues from the school's internet.
- I have been using my android phone as a tether because the internet is more stable. It's slow, but consistent for the most part. This is extra frustrating because I shouldnt have slow internet. And I sure as hell shouldnt be paying for internet I can't even enjoy.
- Charter has replaced 2 routers. Both are brand new. They are net gear. Charter is clueless to my problem.
- I have reinstalled windows. Dell told me to try safe mode. I noticed NO ISSUES WITH STANDARD BROWSING IN SAFE MODE. This leads me to believe it is a software issue.
- The connection is non-existent when coming out of hibernation or rebooting. In the morning, i have to boot up, make my coffee, and only then will it give me access to the internet. Otherwise, page timeouts. It can take up to 10 minutes for the internet to work.
- Youtube and general multitasking is very bad. Slower connection than ever, page timeouts, and I often need to wait for a video/music to buffer before I begin enjoying it.
My laptop has been this way for upwards of 6 months.
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Apr 15, 2013
I have a Dell Studio 17 with a wireless internet problem. The wireless internet just stopped working with a message error "modem has been removed". When I try to plug in to a hard wire connection I can connect, but the 3G network want allow me to go on online without the above error messageand a message asking me to select the service you want to connect too, yet it still tells me that I am connected.
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Feb 16, 2012
I keep losing wifi connection about every 20 mins, at home or using other providers. All my updates are current.
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Dec 12, 2012
Sometimes the connection will be lost altogether and when I try to reconnect it says "unable to connect" and I have to wait 5/10 mins until the laptop connects it's self again automatically.Other times, the signal strength shows as full (in the bottom right) but a yellow triangle appears with an exclamation mark in it and the status reads "Currently connected to Talk Talk 388380 No internet access". It stays like this for several minutes, then goes back to normal!?I've recently had fiber optic broadband installed, but I don't think this is the issue as it was happening before.Even when the internet is working, the connection speed is really poor; YouTube videos constantly buffer, even on low quality.I've plugged in the ethernet cable today and it appears to work fine, so I think it must be an issue with the laptop[CODE]
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Mar 4, 2013
I am looking for the download of the connction Software for UMTS Networks in Austria for my Dell Studio. Where I can download the Connection Manager to use the t-mobile Network in Austria.
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Apr 11, 2011
I have a Dell Studio 1555 and normally my wireless connection works perfectly. It runs on Vista and I bought it in August 2009. Just recently I went to a friends house, and my wireless detected their router, but where normally it shows connection signal bars, it showed a red 'X' and wouldn't allow me to connect. It wasn't their router because their wireless on their computers were connecting to it fine. Then I went back to my house, my wireless was working fine, and connected automatically right away. The next weekend I went to my parents' house, where I have brought my computer and was able to connect to their wireless countless times in the past, did the same exact thing as when I was at my friends' house. Normally it will detect their router by their name because that is what they have it set at, but now it can only detect it as linksys. And it will not connect. I have no idea what to do because as soon as I go back to my house, my computer is able to connect to my wireless
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Sep 21, 2011
Dell pc studio 450s will not recognize network connection after power outage. Have run diagnostic fix multiple times but to avail. I have roadrunner cable broadband connected to voyage router and then to wireless router. Wireless router and vonage works (as evidenced by this email using iPad)
Have already reset everything multiple times including unplugging modem and pc.
From what I understand the pc is getting gatewayaddress or does not recognize.
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Aug 24, 2012
I have a dell studio 1555 with windows 7-32 bit.
my laptop is getting connected to wifi as well as wired networks but I am not getting any internet access on them.I m facing this problem from last 6-7 days.
also I have tried the solution which were given on the previous forums and I have mcafee antivirus but the "no connection problem" is not related to the recent mcafee problem.
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Dec 25, 2011
Computer: Laptop Dell Studio 1555 Dual Core: W 7 64 bit, router Sitecom WL-351. Max. connection 120 Mbit. Speed normally approx 100 Mbiton the Dell desktops. Connection speed on the Laptop Studio used to be 60 Mbit wireless . Haven’t checked speed for many week but yesterday foundout that the speed dropped to 12 MB. Wired the laptop to the router, connection wend up to 98 Mbit.
Wireless again the speed dropped to 12 MBit. Checked the wireless connection with another laptop and it went up again to 70 Mbit. What could be wrong on the Studio 1555?
Cleaned the computer, no malware, Mode AP, Channel 11, WPA2
The card Broadcom driver 10-01-2008, version 5.30.21.0
The card works but the 12 Mbit should be at least 60 Mbit.
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Aug 29, 2012
I got the computer in 09 with windows vista and the internet worked correctly. i upgraded to windows 7 in 2010 or 11 and the wireless was still working. Last year all of a sudden my wireless internet stopped working and had to use a cable to connect to my router. A few months went by and i randomly got my wireless internet connection back for about 2-3 months now all of a sudden my wireless is out again. i ran tests in other threads posted on this subject and the only way they got it to work was to buy a usb connection. is this the only way im going to be able to get wireless back?
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Mar 30, 2011
Dell XPS Studio 9100
Windows 7
Belkin router
All desktops and laptops in my house which are windows based are unable to connect to the internet, only the apple based ones are connecting fine. My problem is similar to the one craigs248 posted here [url]... I did have mcafee for my dell but i have turned it off and yet im still unable to access the internet, furthermore all the other windows- based desktops in my household are unable to connect to the internet.
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Oct 17, 2011
My laptop will not connect to the internet although it shows in the task bar that it is connected to my home WIFI network.
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Apr 16, 2013
A while ago I had to take my laptop in to have it formatted and reinstalled after I had picked up a virus. I use the internal modem behind the battery where you insert the card, if I insert an external dongle using the same sim card it seems to work just fine. Before the reinstall it was just fine, connection speed was great 3g etc, now it is slower than an old 56k dial up (no kidding) I have asked the company where I bought it, but they cant find the problem. Is there a setting or update etc that I need?
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May 30, 2012
Are you able to connect to the internet through wireless?
I tried all the steps mentioned in this thread, but its not working. I've windows 7 home premium on dell studio 1555 with 4 gb ram and 320 gb hdd.
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Jan 3, 2012
My daughters Studio 17 laptop lost all internet connectivity. Wired and Wireless. I have been searching all kinds of threads but don't seem to find a solution to this issue. I have done two systems recoveries to earlier dates when we know it was working to no avail. I have 3 other computers on this network and none are experiencing any issues. I did just change from DSL to cable broadband, but the computer was fine until Monday night. Not sure what is going on. Does a system recovery will undo Windows updates? The most recent updates took place on 1/4/2012, which is about the time the problem showed up. I am going to uninstall those updates, 2 Security Update for Windows, and see what happens. Stand by. No good. It didn't work. I see a lot of people who are having the same problem here recently so something must have changed.
Windows 7
Dell Studio 17 Model PP33L
Microsoft Security Essentials
Windows Firewall
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May 29, 2012
I've a Dell studio 1555, windows home premium, 4 gb ram, 320gb hdd. Till yesterday everything was fine, all of a sudden my laptop stopped connecting to internet through wireless.I have tried it in safe mode. I have tried to delete the network also but now that left me with inputting the password everytime I want to connect. Its showing all the networks available, and it shows connected. but there is a triangle on the signal. When i disconnect and connect it again, then i get an error saying "windows cannot conenct to wireless network". When i click on the Trouble shoot problems, its showing below
Troubleshooting has completed
Troubleshooter made some changes to the system
problems found
problem with wireless adapter fixed.
But still it won't connect to the network. i've been searching in the internet for solution but couldn't find it. In a couple of tech forums people posted same problem for Dell studio 1555. But there is no solution. I think it has something to do with this model? I've been using it for past 3 years without many problems(except my mike is stuck with only yahoo messenger and won't work on skype/gtalk etc)I tried to download drivers from dell and install, but it gives error saying "This software package cannot be installed on your system. Setup will now exit."
I tried removing the drivers and then rebooted the system. The drivers were then automatically installed by the windows again. I went to Intel website and it downloaded a tool to my pc to check for old drivers and it found out my adapter was not having new drivers so I downloaded the drivers from there, installed them but its still the sameThis is my wireless adapter. "Intel(R) WiFi Link 5100 AGN".
Windows IP Configuration Host Name . . . . . . . . . . . . : ramavadutha-LT Primary Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . : Hybrid IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : NoWireless LAN adapter Wireless Network Connection 2: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter Physical Address. . . . . . . . . : 00-22-FB-C8-21-D7 DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : YesEthernet adapter Local Area Connection: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Broadcom NetLink (TM) Gigabit Ethernet Physical Address. . . . . . . . . : 00-26-B9-03-35-6B DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes Link-local IPv6 Address . . . . . : fe80::8486:8bdc:acc1:d517%11(Preferred) IPv4 Address. . . . . . . . . . . : 192.168.0.5(Preferred) Subnet Mask . . . . . . . . . . . : 255.255.255.0 Lease Obtained. . . . . . . . . . : Wednesday, May 30, 2012 7:22:41 AM Lease Expires . . . . . . . . . . : Wednesday, May 30, 2012 8:22:41 AM Default Gateway . . . . . . . . . : 192.168.0.1 DHCP Server . . . . . . . . . . . : 192.168.0.1 DHCPv6 IAID . . . . . . . . . . . : 268445369 DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-12-83-72-4C-00-26-B9-03-35-6B DNS Servers . . . . . . . . . . . : 194.168.4.100 194.168.8.100 NetBIOS over Tcpip. . . . . . . . : Enabled
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Apr 5, 2012
I have a Dell Studio 1737 running Windows 7 64 bit. I turned it on today and it automatically connected to my home network as usual and when I hover over the network icon it says there is Internet Access but when I open Firefox it can not connect to any websites. When I run the automatic troubleshooter, it does not detect any problems with the connectivity.
I ran ipconfig /all and this is what came up:
Microsoft Windows [Version 6.1.7601]Copyright (c) 2009 Microsoft Corporation. All rights reserved.C:UsersDanny>ipconfig /allWindows IP Configuration Host Name . . . . . . . . . . . . : Danny-PC Primary Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . : Hybrid IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : NoWireless LAN adapter Wireless Network Connection 2: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter Physical (code)
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Oct 20, 2012
I have a dell inspiron mini 1010 with 1397 wifi card. I am trying to connect to internet through wifi but comp. wont connect. when i run diagnostic it says internet ip ping faild. my router( witch is an arris xfinity) is working fine with two other computers. strangly it connects with my netgear router just fine.
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Dec 14, 2012
I have a Compaq Evo N610c with XP Professional version 2002 SP3 that cannot connect to my internet connection. Has error that failed to query TCP/IP of the connections setting.
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Jul 28, 2012
I have been suffering with WiFi problem since last week, I am not able to connect to WiFi but all connections are visible. I called up my ISP guy to replace the modem but still I was not able to connect to. Yesterday I called up dell (my system is under complete cover), they have tried several things and I was sitting next to my internet modem It got connected. Then to be ensured I restarted the system and my laptop got connected to WiFi. When I moved bit far away from WiFi again the same issue I am not able to connect to.
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Jan 29, 2010
I was wondering if you can use wake on lan on the studio XPS 1645.. i've been looking all over the internet but couldnt find anything usefull & the dell email option wasnt working.
My Networkcard : Intel(r) WifI Link 5100 AGN
Broadcom Netlink (TM) Gigabit Ethernet
note: i couldnt find the WOL option in bios :(
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Nov 10, 2009
I just received my XPS 16 and I was informed that it had a built in Bluetooth. I purchased a bluetooth mouse and tried to use it, but I am unable to get the computer to turn on the Bluetooth device. Had Dell support look at it, but the guy passed me off to someone else. So I still do not have this working. Is there an updated driver required to get this Bluetooth working.
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Jan 5, 2009
I have a new Dell Studio 540. It is presently plugged into a wired router via an Ethernet cable. However according to the documentation I should also have a wireless card fitted. It should have the following fitted:
Wireless Network Card 1505 PCIe 802.11n
How I find out this information.
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Mar 12, 2013
WiFi issues with his Dell Studio 1749. He has a Siemens SE587 ADSL modem/router which supports Mixed, B_only, G_only WiFi modes. The laptop has a Dell wireless 1397 WLAN mini-card which supports Loose 11h, Loose 11h+d, and Strict 11h WiFi modes. No matter what combination of modes I configure in the router and the laptop the wireless connection on the laptop only ever comes up as 1MBps or 2MBps (full strength signal, laptop right next to router). By contrast my ageing Dell Vostro 1700 always connects to the same router at 54MBps.
So I'm guessing that there is some incompabitility between the router and the laptop. We're happy to replace the router, especially as recently the ADSL side of it appears to have gone a bit flaky. I've scoured the 'net and cannot find any router which claims to support 802.11h, so (a) what should I buy and (b) how can I be sure it will work at a sensible speed with this laptop given that the one we currently have won't?
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Aug 10, 2012
I had installed Linux mint 13 on my notebook, after he start desktop i have noticed, that wifi light is off.
I tried to run it, but .. I don't know, button doesn't work.
Now, I'm not sure - hardware problem or linux/driver problem. Wifi light is off and I'cant even launch it.
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Apr 16, 2013
I had purchased Dell Studio 15 in 2009-2010 and before few days back i had formatted my system and installed Windows 7 ultimate SP1. Now i am not able to get the option of Bluetooth. i am sure the issue is with driver of it. Some way to reinstall the driver or make it working properly.
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Mar 1, 2011
Setup and Hardware D-link DSL-502T Belkin N Wireless Router (No wired connections) Computers on wireless Connections
No.1 Connected to the Belkin & Internet working
No.2 Connected to the belkin & Internet NOT working Tenda W322P Wireless PCI adapter installed OS - XP SP2
When I attempt to connect to the internet on computer No.2 it will not connect.
1. Belkin setup page shows both computers in the DHCP client list
2. Tenda shows connection to the personal network
3. No internet connection icons in the tool bar. There is an internet connection icon on computer No.1 showing two computers and a bubble.
4. No icons in 'Network Connections'
5. In 'My Network Places' there is a Belkin Icon but when properties is clicked it says "This item is not currently on your network".I may have accidentally deleted icons from network connections or some of the associated folders.
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Dec 31, 2012
went through setup twice, double checked connections, bought new ethernet cable from router to computer, still not connecting. However when i go from my modem to computer i get connected. could i have a faulty router. the router is new from walmart the ea2700.
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Jul 5, 2012
I had a hd crash and had to re-installl Window7 on my Studio XPS 8100. I've installed all the drivers from the dell site as well as the H57 chipset drivers from Intel. I still have 2 devices that won't install (Ethernet Controller and PCI Simple Communication Controller). I can't get on-line.
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Nov 12, 2012
Windows 8 just released not long ago, and I am eager to upgrade my laptop to this version. From what I am understanding that Bluetooth is an issue along with Dell own drivers and configuration caused the upgrade delay. Dell will resolve and make drivers available to Windows 8.
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May 22, 2010
I have a Dell Studio XPS 16 laptop. I'm very annoyed by how my wireless WLAN card won't turn on.
I've tried pressing the WLAN enable key above the keypad next to the other media keys and it won't show it as being enabled.
I've tried the Fn+F2 combination and it doesn't seem to do anything. It keeps saying that the WLAN card is still not enabled!
I've tried rebooting my laptop as well and it seems to acknowledge the existance of the card
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Jun 30, 2010
I have a dell studio XPS, when I remove the battery, there is a slot for inserting SIM card for connecting to internet (through SIM card).I inserted SIM card and it fixed in slot and also installed Dell Mobile Broadband Card Utility, but when run DMBC, it say No Device Detected.My windows is 7 64bit.What I must do for use SIM card dongle?If my dell laptop support UMT?If no, what is this SIM card slot?
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