Dell :: Internet Extremely Slow On Studio 1558
Apr 16, 2013
A while ago I had to take my laptop in to have it formatted and reinstalled after I had picked up a virus. I use the internal modem behind the battery where you insert the card, if I insert an external dongle using the same sim card it seems to work just fine. Before the reinstall it was just fine, connection speed was great 3g etc, now it is slower than an old 56k dial up (no kidding) I have asked the company where I bought it, but they cant find the problem. Is there a setting or update etc that I need?
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Feb 13, 2012
I purchased a Dell Studio 1737 about 2 years ago, and have not had any problems with my wireless service until about a week ago. Now my wireless connects, but is extremely slow. I am using a Dell wireless 1397 WLAN mini-card. I ran a hardware diagnostic and nothing is wrong with the hardware. I also ran a connection diagnostic, and it continually fails when it gets to either Gateway IP, or Internet IP. The driver is fully upgraded, and I have ran Malwarebytes and have not found any malware problems. how to get my wireless working properly again.
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Jun 21, 2010
i have a brand new dell studio 1558
on my old computer i used an external PCMCIA modem from my cellular company , the modem uses a sim card to connect to the internet..
can i place the sim card inside the computer and use it as i used the previous modem ?
[URL]
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Dec 12, 2012
Sometimes the connection will be lost altogether and when I try to reconnect it says "unable to connect" and I have to wait 5/10 mins until the laptop connects it's self again automatically.Other times, the signal strength shows as full (in the bottom right) but a yellow triangle appears with an exclamation mark in it and the status reads "Currently connected to Talk Talk 388380 No internet access". It stays like this for several minutes, then goes back to normal!?I've recently had fiber optic broadband installed, but I don't think this is the issue as it was happening before.Even when the internet is working, the connection speed is really poor; YouTube videos constantly buffer, even on low quality.I've plugged in the ethernet cable today and it appears to work fine, so I think it must be an issue with the laptop[CODE]
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Dec 28, 2012
Studio 1558 using Windows 7 64-bit with Netgear DGN1000 router
I can access almost every website with no problem however two sites in particular time out unless I connect an ethernet cable between the laptop and the router. Then there is no problem, the site comes up immediately. The sites are skytv.co.nz and asbbank.co.nz.
I have tried different browsers but that does not make any difference. I borrowed a Toshiba laptop and connected to my wireless network and that had no problem connecting to either site wirelessly so there must be something wrong in my Dell laptop. One difference I noticed between the Toshiba and Dell laptops was in Wireless Network Connection Status the Connection Speed for the Dell is 65.0 Mbps whereas the Toshiba was 150.0 Mbps. I'm not sure what this means and whether it is relevant.
I have reduced the wireless MTU to 1400 from 1500 but still no connection on those sites. It is a nuisance to have to use the ethernet cable to visit two websites when the wireless works fine on every other site.
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Oct 10, 2012
All of a sudden after I plugged in my ethernet cable and then removed it after use, the LAN card stopped working. It wouldn't even flinch to show that there's a Limited Access network or it's connected to some network. The network runs fine on my home PC.
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Oct 10, 2012
After re-installing windows 7, WIFI feature doesn't function. Under [Device Manger] I can see Network Controller has an exclamation mark next to it, I tried updating driver software manually on Dell.com and by right-clicking [Network Controller], but neither worked. I used DBAN to wipe out my system.
I also have other issues that I didn't experience until reinstalling includes: Synaptic touchpad (using fingers to magnify, scroll, etc.) and while I'm typing, the cursor jumps around sometime forward or backward if there is something written in the following lines.
OS: Windows 7 Home Premeium
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Apr 17, 2013
Dell 365 Bluetooth Adapter program for [ Dell Studio 1558 ] is not compatible with windows 8. please update this program for compatibility with windows 8.
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Aug 28, 2012
I have a dell studio 1558 laptop and it's got this Bluetooth problem. I use BT to connect to Internet through my phone as a modem. But sometimes it suddenly stops working and the BT icon vanishes from the taskbar. Every attempt to restart it by Wireless switch, or by restarting BT service/process fails. (this does not happen with WiFi, or any other connection though). The only way I get back Bluetooth ON again is if I put the system to sleep, or I shut down and Turn On (Hibernate, Restart, Log off doesn't work). And this happens more frequently while multitasking than normal use.
I am using Windows 7 Home premium (service pack 0).I have the latest Bluetooth module installed, latest system BIOS installed as available in the dell website.
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Jun 9, 2012
So I reformatted my studio 1558 laptop with windows 7 64 bit just to give it a fresh slate and when trying to set everything back up I can no longer connect wirelessly to the internet. I tried looking for the wireless driver but everyone I download says that the hardware is not found. When looking in device manager I don't see a wireless device installed.
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Jun 17, 2013
I'm using my tablet. The problem is simple my wifi connection keeps dropping.The wifi signal is full.
My home wifi works great this is from work. I've restarted the router. I've changed the channel from 6 to 8.I have no static ip.It works on my tablet and on other laptops.
It works when i plug a network cable.I have a valid ip configuration.I can't even connect to the router web interface.I get request time out for about 90% of the ping to google.The router is a Trendnet TEW-691GR, and i'm running Win8 x64 on a dell studio 1558 PP39L.
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Aug 18, 2012
I have a Dell Studio Laptop 1558. I recently reinstalled Widows 7 and then the drivers. I'm pretty sure I installed them in the wrong order. So how do I go about fixing that? Like I said I can't connect to any wireless networks. The networks don't even show up(I live in an apartment complex so usually I have a whole bunch of networks listed). I can only use the Ethernet cord to get online. I know the wireless works because my roomate can connect to the wireless internet.
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Nov 3, 2011
I have a dell studio 1557 running windows 7. I live in my own apartment with roommates in college, and i've been having some very bad issues with slow internet or constant down time. Here are some key points:
- I have Charter internet.
- My 2 other roommates have NO ISSUES.
- My laptop works in my family's house. They have Comcast. I went on vacation a week ago and there were no issues on the hotel internet. No issues from the school's internet.
- I have been using my android phone as a tether because the internet is more stable. It's slow, but consistent for the most part. This is extra frustrating because I shouldnt have slow internet. And I sure as hell shouldnt be paying for internet I can't even enjoy.
- Charter has replaced 2 routers. Both are brand new. They are net gear. Charter is clueless to my problem.
- I have reinstalled windows. Dell told me to try safe mode. I noticed NO ISSUES WITH STANDARD BROWSING IN SAFE MODE. This leads me to believe it is a software issue.
- The connection is non-existent when coming out of hibernation or rebooting. In the morning, i have to boot up, make my coffee, and only then will it give me access to the internet. Otherwise, page timeouts. It can take up to 10 minutes for the internet to work.
- Youtube and general multitasking is very bad. Slower connection than ever, page timeouts, and I often need to wait for a video/music to buffer before I begin enjoying it.
My laptop has been this way for upwards of 6 months.
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Apr 14, 2013
I have recently purchased a new Dell XPS 8500 desktop computer (running Windows 7) to replace my old Dell XPS 420 that died.
I have set up the internet connection on the new computer, however the Ethernet connection is painfully slow. Most webpages take forever to load, that is if they load at all. However, when I use my laptop on wireless, the speed is fine so there is no problem with the network - it must be an issue with the computer.
The laptop also works fine when connected via Ethernet.
Is there something hidden away in Internet settings that could be the cause of the slow speed, or could I just have a dodgy network card? I could easily buy a network card as there are empty slots to install. The computer will be under warranty, but would probably be easier to buy a network card for a few dollars and install myself rather than have someone come out.
I ran the Bigpond ADSL installation disk to install the relevant drivers and configure the settings automatically. I use a T-Gateway TG797n v3.
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May 23, 2009
I use my personal laptop at work (an Inspiron E1505). To do so, I had to put it on the network at work. However, when I am home, my laptop runs extremely slow, sometimes taking several minutes just to open a simple program like the calculator. Web surfing is useless even with Road Runner. Any way to make this faster?
I go about removing the computer from the network and would that fix the issue or would I need to wipe the whole thing and start over?
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May 23, 2013
I bought my laptop over a year ago. The wireless is really slow. I read other posts about this issue and found out that the network adapter(n1030) on this laptop is faulty or something. So I tried connecting to the internet using the Ethernet port.
The port shows up on my device manager.Realtek PCIe FE Family Controller.I know there is nothing wrong with the modem or the Ethernet cable because internet on the other computers in my house work fine.
I would also like to add that when I bought the computer, it came with windows 7 but had the ubuntu sticker on it. People in Fiji only mostly use windows so I guess the shop I bought this from did the change to windows themselves.
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Dec 6, 2012
For the past week my internet has been extremely slow, I can watch a South Park episode online and it'll take me at least one hour before I can watch the entire thing because it keeps buffering every 20 seconds. I can barely browse MMO-Champion because it takes one minute to load. Every site takes forever to load. And it's just on my stationary computer. My laptop and mobile phone works just fine. It feels like I've tried everything:
* I've cleaned cache and cookies and stuff like that with CCleaner.
* I've used my console and done all that ipconfig stuff with /flushdns etc etc
* I've used my console and done all that netsh stuff as well
* I've tried to reset my router
* I've tried to use that Microsoft Fix-It program to do whatever it does.
* I've looked through my computer with my anti-virus and anti-malware
* I've installed the latest drivers for my network card/adapter
* I've fixed options on the computer that would allow my computer to perform better
* I've purchased another wireless adapter just to see if that was the problem
* And finally, yes, I've tried restarting the computer
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Jun 28, 2010
I've got a Studio 15 Dell with the 365 bluetooth module running win7 64-bit and I'm using it with my iPhone for internet tethering / mobile broadband.
The iPhone 3GS is paired with the laptop just fine and no errors and can connect and use the internet tethering. The problem I have is that it takes about 5 minutes before I get the option to Connect to the Access Point.
It doesn't matter if I turn bluetooth on/off on the iPhone, reboot the iphone or turn the bluetooth adapter on / off on the laptop. I try refreshing, I try forcing the pairing from the iPhone interface and so on.
I have the dell configured to allow the iPhone to always connect without prior authentication or extra approval.
Nothing seems to make a difference other than to sit around and wait 3-5 minutes and then all of sudden I get the option to Connect to the Access Point.
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Apr 28, 2012
I'm suffering with this annoying internet connection for a months. I'm using a router (tp-link) which I think the source of the problem ,yet I'm not sure. I'm a connected to the router via cable.My download speed is 10kps and below, we already contacted our ISP and change the cable yet the problem is still there.
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Nov 17, 2012
I am tethering 4g on my Gs3. i am using the wifi tether app rooted. i can connect to my pc and speedtest gives me 25mbps down and about 13 up. but when i connect to my xbox my connection is extremely slow and i only have 3 bars. dont understand whats wrong. and also when i download files it can never go above 1mb. and its not the files because i have downloaded many and its the same story. my brother has the same connection with a nexus and gets 3mb on his files. why my tether is so slow and anything i can do to fix it.
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Feb 15, 2013
I've recently had Centurylink's Prism service installed and at the same time my internet connection upgraded to 10Mb. When they installed the new service, my modem was replaced with a Cisco DDR 2200-CL modem and router in one. On Monday of this week my internet speeds had dropped. I check my speeds on speedtest.net several times and it was under 1Mb each time. After an hour I called and scheduled a technician to come and check it out. He came the next day, but my speeds were back to almost 10Mb again, and he couldn't find any problems.
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Jul 3, 2011
I have a year-old Sony Vaio laptop which connected to the internet without any problems on my BT Homehub connection. However, I recently moved in with my girlfriend who has a Virgin media connection and, although I can connect to it without problems, it is extremely slow (around 0.30 mbps) whereas my girlfriend's laptop is fine (9.74 mbps), we both have iPhones which are also fine therefore I'm pretty certain the problem lies with my laptop. I have tried updating the wireless card's drivers (windows tells me they are up to date) and I've also tried disabling my Norton 360 but it didn't make any difference.
[code]....
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Jan 21, 2011
For a few days now, my internet has been as the title suggests. A speed test has shown my download and upload speeds to be about 0.06 mbps each. Every once in a while, I try a diagnose and repair, and occasionally I get one of either "Reset your TCP/IP settings" or "Improve your TCP/IP performance", but neither works. I've tried resetting my modem and have done a system restore to no avail. Offline performance is good, RAM is in good shape, etc. AVG hasn't found any viruses or spyware. It's an ethernet cable, by the way.
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Nov 4, 2011
We are having several issues with the new batch of RV016 (rebranded as cisco and with cisco firmware. The Cisco RV016’s are configured to load balance aDSL internet access from 4 Cisco 877 modems/routers. Ports used are WAN1, WAN2, WAN3, WAN4.
Issues are: WAN 1 port resets to 0.0.0.0 regularly and traffic on WAN 1 fails DNS fails regularly behind the RV016 onlyIntermittent internet connection behind the RV016Slow internet connection behind the RV016Extremely slow DNS query and reply behind the RV016 (DNS resolve takes 1min -1m30)
The issues above are reported from different deployment sites and with different scenarios.
We also test above with Code...
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Jan 16, 2012
We have an ASA 5510 and are experiencing unbelievably slow speeds. I noticed a problem last Thursday with users complaining of slow speeds and realized our interface had a ton of errors and was running at half duplex. I contacted the ISP (we are connected to their 3750) and they swore up and down they were set to full. So they had me switch to full and the interface shut down. I asked them to switch to auto and the interface came back up and we went to full, and of course the errors and colisions stopped. However the errors and packet drops have not stopped. The ISP sent out a technician and they determined it wasn't a problem on their end by plugging in a laptop and testing the speed--that worked fine. Eventually I plugged in a Sonicwall and bypassed the ASA completely and that worked fine. We plugged the ASA back in and we we went back to dropping packets. I put an old config on the ASA and oddly enough it seemed to have fixed the problem but we were still dropping packets. So I put the most recent config back on and that worked fine up until today. We're back in the some boat we were last week. So my first question is when I do a show int and see packets dropped - is that normal because of ACLs etc, or would that be show in another place? Here's an output of show int and show asp drop:
HQ-ASA# show asp drop
Frame drop: Flow is denied by configured rule (acl-drop) 3366 NAT-T keepalive message (natt-keepalive) 423 First TCP packet not SYN (tcp-not-syn) 406 TCP failed 3 way handshake (tcp-3whs-failed) 135 TCP RST/FIN out of order (tcp-rstfin-ooo) 462 TCP SYNACK on established conn (tcp-synack-ooo) 46 TCP packet SEQ past window (tcp-seq-past-win) 50 TCP invalid ACK (tcp-invalid-ack) 9 TCP Out-of-Order packet buffer full (tcp-buffer-full) 29 TCP Out-of-Order packet buffer timeout (tcp-buffer-
[code]....
I have not made any configuration changes to the ASA ina couple of months. The interface counters were cleared about 45 minutes ago if that's how quickly the errors/packet drops are adding up.
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Aug 23, 2012
I have been having problems with my Internet the past couple weeks. If I am watching a video, it doesn't matter which site, the video will stop and start from the beginning or the video will just stop altogether and I have to refresh the page. Another problem that happens while browsing, it will take about a minute for a page to load. The computer I am using is wired right into the router.
The rest of the family's computers the apple tv and the roku are wireless. I have been hearing complaints from them and have witnessed the laggyness. While streaming videos on the roku or apple tv, the video will stop and say video is not available or no connection. This is what I get from ipconfig/all
Microsoft Windows [Version 6.2.8400]
(c) 2012 Microsoft Corporation. All rights reserved.
C:WINDOWSsystem32>ipconfig/all
Windows IP Configuration
Host Name . . . . . . . . . . . . : Matt-PC[code]......
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Aug 24, 2012
I have a dell studio 1555 with windows 7-32 bit.
my laptop is getting connected to wifi as well as wired networks but I am not getting any internet access on them.I m facing this problem from last 6-7 days.
also I have tried the solution which were given on the previous forums and I have mcafee antivirus but the "no connection problem" is not related to the recent mcafee problem.
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Aug 29, 2012
I got the computer in 09 with windows vista and the internet worked correctly. i upgraded to windows 7 in 2010 or 11 and the wireless was still working. Last year all of a sudden my wireless internet stopped working and had to use a cable to connect to my router. A few months went by and i randomly got my wireless internet connection back for about 2-3 months now all of a sudden my wireless is out again. i ran tests in other threads posted on this subject and the only way they got it to work was to buy a usb connection. is this the only way im going to be able to get wireless back?
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Mar 30, 2011
Dell XPS Studio 9100
Windows 7
Belkin router
All desktops and laptops in my house which are windows based are unable to connect to the internet, only the apple based ones are connecting fine. My problem is similar to the one craigs248 posted here [url]... I did have mcafee for my dell but i have turned it off and yet im still unable to access the internet, furthermore all the other windows- based desktops in my household are unable to connect to the internet.
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Oct 17, 2011
My laptop will not connect to the internet although it shows in the task bar that it is connected to my home WIFI network.
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Dec 8, 2012
I have a Studio Xps435MT connected to the internet through a 2Wire DSL modum using an ethernet cable. Installed a new hard drive last week after drive failure, Reinstalled Dell drivers and utilities using disc, then operating system, software, updated drivers, installed SP2.
Internet connection worked fine since then. Yesterday and from then on, Windows and modum will not recognize network adapters so not internet availability although device manager shows them working. Modum does work with my laptop so I can access internet through that.
Network and sharing shows unidentified network and limited connectivity IPv4 and 6, on IPv4 no default gateway or DNS server identified, no IPv6 gateway. Tried reinstalling modum but shows no network adapters identified.
Windows system info shows that intel 82567LF 2GB connection installed and reset today, default IP gateway not available.
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May 30, 2012
Are you able to connect to the internet through wireless?
I tried all the steps mentioned in this thread, but its not working. I've windows 7 home premium on dell studio 1555 with 4 gb ram and 320 gb hdd.
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Jan 3, 2012
My daughters Studio 17 laptop lost all internet connectivity. Wired and Wireless. I have been searching all kinds of threads but don't seem to find a solution to this issue. I have done two systems recoveries to earlier dates when we know it was working to no avail. I have 3 other computers on this network and none are experiencing any issues. I did just change from DSL to cable broadband, but the computer was fine until Monday night. Not sure what is going on. Does a system recovery will undo Windows updates? The most recent updates took place on 1/4/2012, which is about the time the problem showed up. I am going to uninstall those updates, 2 Security Update for Windows, and see what happens. Stand by. No good. It didn't work. I see a lot of people who are having the same problem here recently so something must have changed.
Windows 7
Dell Studio 17 Model PP33L
Microsoft Security Essentials
Windows Firewall
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