Dell Studio 1557 Running Windows 7 - Slow / Down Internet Connection?

Nov 3, 2011

I have a dell studio 1557 running windows 7. I live in my own apartment with roommates in college, and i've been having some very bad issues with slow internet or constant down time. Here are some key points:

- I have Charter internet.

- My 2 other roommates have NO ISSUES.

- My laptop works in my family's house. They have Comcast. I went on vacation a week ago and there were no issues on the hotel internet. No issues from the school's internet.

- I have been using my android phone as a tether because the internet is more stable. It's slow, but consistent for the most part. This is extra frustrating because I shouldnt have slow internet. And I sure as hell shouldnt be paying for internet I can't even enjoy.

- Charter has replaced 2 routers. Both are brand new. They are net gear. Charter is clueless to my problem.

- I have reinstalled windows. Dell told me to try safe mode. I noticed NO ISSUES WITH STANDARD BROWSING IN SAFE MODE. This leads me to believe it is a software issue.

- The connection is non-existent when coming out of hibernation or rebooting. In the morning, i have to boot up, make my coffee, and only then will it give me access to the internet. Otherwise, page timeouts. It can take up to 10 minutes for the internet to work.

- Youtube and general multitasking is very bad. Slower connection than ever, page timeouts, and I often need to wait for a video/music to buffer before I begin enjoying it.

My laptop has been this way for upwards of 6 months.

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