Dell :: Unable To Connect XPS 15 Z To Internet With Ethernet Cable
Jun 6, 2012
Now that the wireless on my Dell XPS 15 Z is fine, I've run into some problems with internet connectivity with Ethernet cable. Since the beginning, I wasn't able to connect to it through cable. When I connect my laptop with the cable, it says that it's connected, and that it has an internet connection. However, I can't get on it... My browsers don't have internet, and other programs can't connect either. (that while it says that it's connected to internet, quite strange)... I was thinking of some security adjustment that might block the internet connection or something, I don't know.
Oh, something that I should mention... I was able to get internet through Ethernet cable when there was a firewall... But when there's no security to the network... It isn't possible to have internet and it gives the situation described above. (any other laptop can connect with the network, so there must be some adjustment issue...)
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Jun 10, 2012
I HAVE INSPIRON N5110 i-5 processor 2430M operating system window 7 i am not able to connect to internet through ethernet cable the following are the steps which i have taken when i am creating a new connection it is showing unable to create.
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Dec 9, 2012
I have a Dell Laptop Latitude 610 and I have not been able to connect to the Internet via the ethernet cable port for some four months now. I've tried downloading software from Dell's web site, I bought (and returned) and USB to Ethernet cable, only to find out that it was a model ahead of what this machine needs.I've asked local repair place (Microcenter) what it might be, but they'll only tell me after I pay $70 just to open it up.Another repair guy said that it is probably the motherboard and it wasn't worth fixing. (Yet if it was, wouldn't the entire computer decide not to work at all?) [code]
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Oct 22, 2011
I recently got Fios installed in my home. I believe there is a box the size of a power box in the back room for the Internet.All my other devices (MAC, iPod, Blueray Player) are able to recieve instant and unbelieveable internet connection except for my Dell. I have a Studio XPS Dell computer with windows 7. I plugged in the ethernet cable in the back of my computer and into the "Fios Box" but i didn't recieve any internet. Then i bought a wireless adapter and I do get internet but it disconnects me like every 5 minutes.
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May 22, 2011
I recently bought an older Dell Inspiron 8100 just to lug around and it connects to wifi via a wireless card no problem. The problem I am having is that when I hardwire to the net via the ethernet cable, I get nothing. It's OS is Windows XP sp3
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Nov 30, 2011
I cant get a connection to the internet when i open up lan theres a red x when i diagnose lan it says to plug in ethernet cable ive done that but then it says it may be unplugged or broken i even changed the ethernet cable but same problem, so i figured its the driver but that says upto date however when i reinstall it says theres no network adapter installed, i havent installed anything recently and to besure it wasnt because of an microsoft update i even did a system restore
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Jul 18, 2011
I have a Dell Inspiron N4010, recently it has not been connecting to any wireless network, not at work, school or home! I troubleshoot the problems and it states that I have plug in Ethernet i don't know why it will not connect without it, I bought this laptop only 5 months ago!
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Dec 26, 2011
Using a Dell Dimension 3100/E350, where do I connect the Ethernet cable from Netgear router.
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Sep 7, 2011
Daughter is at college with brand new Vostro 3450. Was working on school network during summer but drops the connection multiple times during the day. She runs the Troubleshooting which then allows her to connect and 30 minutes later the connection is dropped again. The laptop works fine when connected to the internet via the ethernet cable. Here is what has been done by the IT support at the school.
1 - Deleted the Intel wireless utility as they thought it was "fighting" with the Windows software for control over the wireless.
2 - Increased the power for the wireless card to "high performance".
3 - Reinstalled Windows 7 to eliminate that there is a software issue.
4 - Replaced the Intel Wireless Card with new part sent by Dell.
Now the IT supports recommendation is to "get a new system" and that perhaps the Vostro's wireless card is "not compatible with their network". For Dell computers they sell the Latitude to the students.
My daugther likes the Vostro. She doesn't want to give it up. Wants the system to work. She had the laptop during the summer session and had problems with connection. The Windows software was reinstalled thinking there was a virus (although no evidence of one) and then she had no connection problems for the whole summer. She came home for 2 weeks and returned back to school and then the system would not work again.
I don't know what to do. Can I buy a USB wireless adapter for her to temporarily use until I can figure out how to fix this problem. Personally, I think there is a design flaw with the vostro.
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Dec 5, 2011
For some reason, i cannot connect to the internet using my current ethernet cable. I am 100% positive that adapter is working fine, as i had maintenance come into my room and check it out, but my computer won't connect to their internet through my cable. [code]
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Apr 3, 2013
i went over to my grandma house and got wireless mouse and the mouse uses a floppy disk to put some sort of wizard wireless network thing on my computer but now i cxan use said floppy disk be cause it broke but ever sence i used that i cant conect to the internet
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Jul 12, 2012
Just got a new modem and it works fine while connected through an ethernet cord but I can't connect wirelessly. My network doesn't even show up in the list of available networks. I'm using Vista by the way. I've downloaded all drivers that seemed to have something to do with my problem. [code]
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Aug 29, 2012
So saturday, my friend and i build my computer. Everything worked just fine that day. Sunday i had no problem connecting to the internet. Sunday is also the day i set up a password for my admin account.
Now when i came back from work monday, i tried to log in to my computer. As it appears, i forgot my password... (same i use on everything, so i must have messed up inputting my pass)
So i did a windows reset, since i had no CD or USB to reset my pass. I tried installing windows, and it appears 'this copy of windows is not genuine'. I thought, okay, no prob, as long as i have all options.
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May 31, 2011
I am in a College dorm and the only access to internet we have is by connecting an Ethernet cable to the connection in the wall and straight to the computer. That is how I have internet as we speak and it works fine. Problem is, that when I plug it in into the xbox it doesnt even connect to the network?
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Jul 13, 2011
I have an hp G60 series laptop but i have trouble connecting to internet using Ethernet cable
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Apr 3, 2012
I can connect to the internet using my neighbors wireless router but when I try to use my ethernet cable it connects me to "network 16" but the internet doesnt work. Ive tried different cables and different wall ports and that didnt work. It has been working before but I disconnected it to go somewhere and when I came back I had this problem. I use Windows 7 and Im trying to connect using Marvell Yukon 88E8057 PCI-E Gigabit Ethernet Controller.
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Jul 24, 2011
i reformatted my computer 1 month ago, when i try to connect with ethernet cable it doesn't connect, but when i use the usb cable which i got with my modem it connects.btw i have a acer e389 which runs on XP(media center).
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Dec 12, 2012
Ive been using an Ethernet cable to connect to the Internet for a while now, it was working fine up to yesterday where I left my desktop open for a few hours and came back to find that I have no Internet connection.
I used my laptop to test the cable out and it works fine, the wireless works fine too. There doesnt seem to be anything wrong with the modem since I still have Internet on the PS3. I used a different cable to test the modem again with my laptop and I had internet access. The desktop is still connected to the modem but it only gives me a network connection with no Internet.
I tried restarting the modem but it still wouldnt work and I also tried to disable then enable the connection.
Im using Realtek PCIe GBE Family Controller with the latest driver.
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Oct 1, 2012
i always use to use my ethernet cable to hook up to the internet. now when i plug it in, theres no connection and it doesnt even notice that the cable is plugged in.
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Jan 31, 2012
I have an HP laptop (vista) and I can connect to the internet when I use the ethernet cable but when I don't have the ethernet in, it just says that it is an unidentified network and an only connect locally. I have run an ipconfig/all and this is what I get:
Microsoft Windows [Version 6.0.6002]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.
C:Windowssystem32>ipconfig/all
Windows IP Configuration
Host Name . . . . . . . . . . . . : Laura-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
[code]...
The router is a HUAWEI EchoLife HG521?
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Nov 3, 2012
i can't connect to the wireless internet but can connect to internet through the ethernet cable. i am connected to network on wireless but no webpages work. other devices like iphone, and other laptos can connect to internet on wireless. i have tried turning the router on n off to restart it, and even resetting it back to factury settings but still doesn't connect wirelessly to my laptop.
have a netgear N150 Wireless Modem Router DGN1000 running microsoft windows 7 hp pavilion dm4 laptop
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Aug 29, 2012
This is a new Acer Aspire 5733Z laptop. A backup was not made. I don't think it was known that there was a restore feature. As such, when the 'auntie' who got the computer began using it, she wound up disabling the entire system with a virus.The entire machine was wiped out. Windows 7 Ultimate was installed, along with Office 2007, Adobe Reader, and the Acer updater (which now indicates 0 updates needed). Auntie does not have wireless internet.
The local area connection reads "Network Cable Unplugged", even though there is an Ethernet cable connected to it and modem in the correct locations. Roadrunner indicates that it's an Acer problem. Acer indicates it's a Windows problem. Both calls cost me 2 hours of my life that I cannot get back. Would I just be better off telling my Auntie to call ISP and have them install a wireless option? I know the wireless works fine, because I am on the machine at home, and there isn't a single issue.
Aside, when I click on the LAC button, I get a box that reads, "This connection uses the following items:", with a list of 'stuff'. If I click on the install button, it asks me the network feature I want installed - client, service, or protocol. I'm not sure which one, and none of them will install anyway, because it's asking for a disc that the laptop box didn't have, since we were supposed to backup the machine to begin with.
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Apr 16, 2013
Region : UnitedKingdom
Model : TL-WR740N
Hardware Version : Not Clear
Firmware Version :
ISP : I am trying to set up my router for about 2 days without any effect.
Here you can find, what I have to do to connect through Ethernet cable to the internet at our university:[url]....
When I set auto-detect IP on router, it says that I have Static IP. In CMD I can find out all the information about the connection and the licence is usually for one day (automatically renewing). I've also tried to clone MAC address, nothing happened.
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Jan 30, 2011
Everytime i plug the cable into my PC it doesn't detect it and the helper says to insert an ethernet cable.When I go to network sharing centre and check my connections it says network adaptor unplugged.im using wireless at the moment.My pc is a packard bell ipower x9810. it was windows vista but i upgraded to windows 7, i checked the packard bell website and can't find any networking adaptors. I have also checked device manager and it says - Belkin N+ wireless USB adapter #4 NVIDIA nForce 10/100/1000 Mbps Ethernet. there is no yellow exclamation mark.
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Jul 24, 2011
I am trying to figure out why or what is preventing my uncle's laptop to connect via the Ieee connection. The netcard says it is installed and the troubleshooting checks ok. the message is "cable not connected" I've checked the cable and is good.
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Oct 16, 2012
Using Windows 7 on a dell laptop unable to connect to the Internet in normal mode but can connect in safe mode. I think one of the family has deleted something form the programs menu. It worked fine untill a number of weeks ago Internet connection to my home is fine as all other computers work.
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Jun 22, 2012
I am unable to connect to the internet in wireless mode. It shows the available networks, but does not connect when I type in my router password. I have tried everything I know of. Uninstalled/Reinstalled the driver - I have an Intel 5100 AGN wireless driver installed. I disabled and enabled it. Didn't work. Running command prompt and typing in ipconfig /all doesn't detect my adapter device.
I also did these by running command prompt as an administrator: [code] and restarted my computer. I have a Dell Studio 1555 with Win 7 (32-bit) Professional. I know this is a problem with my Windows as the wireless works seamlessly in my Ubuntu.
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Jan 30, 2013
i am not able to connect to internet,i am having problem with pci simple connection driver problem also.i am using dell n5040
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Mar 30, 2011
Dell XPS Studio 9100
Windows 7
Belkin router
All desktops and laptops in my house which are windows based are unable to connect to the internet, only the apple based ones are connecting fine. My problem is similar to the one craigs248 posted here [url]... I did have mcafee for my dell but i have turned it off and yet im still unable to access the internet, furthermore all the other windows- based desktops in my household are unable to connect to the internet.
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Nov 2, 2011
I have a Inspiron 8000 and I just formatted the hard drive. I had been using a D-link wireless USB adapter with a D-Link wireless router - with no problems, but now when I try to reinstall the usb wireless adapter it asks for a hard wired connection to the router and even then it won't install and will not connect wirelessly or with the network cable. it seems the internal Dell network adapter has been affected in some way and will not work - as you can see I don't have alot of pc savy..?
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Jul 12, 2012
I have a Dell Inspiron 15R N5110, using a TrendNet Wireless Adapter, and using SkyWeb Internet Service. My laptop is a little over a year old.On April 30, 2012, I had to have my hard drive and motherboard replaced by Dell due to some issues. It was replaced, but directly afterwards, I couldn't connect to my wireless internet when I was more than five feet away. I have contacted Dell several times about this and each time they give me the same answer:
Reset/Uninstall the current connection, reconnect to the connection, and allow it to connect.
Each time, it wouldn't work. Finally, after calling for the seventh or eighth time, I was told that perhaps my wireless card was bad (which I had suggested before, but the Dell employees told me that wasn't possible). So a Dell Dispatcher was sent to my house, my dispatch number being <Admin Note:dispatch number removed per privacy policy~RK> and my technician was Will. He replaced my WiFi card, ran an EPSA diagnostics test, to which all tests passed, and still couldn't get my Internet to connect. We were less than twenty feet away. He tried to suggest that perhaps it was because the wall was decreasing the signal, but that is not possible since my sister (who owns a Dell laptop herself) can connect just fine from anywhere in our home. He called Dell himself, who was told that I (the customer) should contact tech support.
I contacted Dell support and was told to contact the wireless division, who has told me to the same thing as stated above (reset, re-install, connect). I was told to turn off the power saving feature under my wireless networks in device manager. That seemed to do the trick for a few hours. Then, it went back to cutting in and out. I can't go more than five feet from my wifi adapter anymore when I used to be able to go outside with it. My sister (as mentioned before) tested this a few days ago. I have installed numerous drivers, and I'm not even sure whether I need them or if they're even working.
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Jan 5, 2012
Just replaced hard drive on Dell 1545 Inspiron laptop, now completely unable to connect to any internet connection. No wireless found now on computer.
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Feb 15, 2012
Today when I came home from school, I opened my computer like everyday. Suddenly I noticed that my Internet isn't working. It said I need to connect the Ethernet Cable. Well, my cable sometimes gets loose, so I tried to tighten it up a bit but that didn't work. I tried the cable with another computer and it works fine. I checked device manager and everything should be fine there.computer is running Windows 7 Professional.Drivers are up to date, and nothing changed in the computer since yesterday when it was still working. Could it be just that the Ethernet cable port suddenly broke down? I also tried another cable, and that didn't work either. I restored the system to previous saved point.
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