Dell :: Inspiron 14RN4010 / WLAN Service Not Working
Aug 16, 2012
I have Inspiron 14RN4010 laptop. There is problem of WiFi connectivity for two days now. It was ok before two days. Troubleshooting gives result of "The windows wireless service is not running on this computer", after asking to repair as admin it comes back saying "problem found not fixed"Also trying running service from services commond, but after running the program it stops giving error of "error 999:error performing inpage operation"I have tried installing the driver files, but the problem is still the same.
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Feb 3, 2010
Wireless service on Dell laptop computer had been running fine for 4.5 months until underground Comcast cable failed, presumably due to freezing and thawing in cold New England soil. All Comcast service went out, TV, Internet cable modem, etc. Service was restored with above ground cable, and wireless service returned to other devices in household, but not the Dell laptop. I am wondering if my wireless card itself was damaged in the event, as no software fixes I have tried have worked. However, the device manager says the Dell Wireless 1397 WLAN Mini-card is working properly and the driver software for the service is up to date.
Some of the messages I have received from various command line and dialogue box attempted fixes:
Dell Wireless 1515 Adapter Device Not Found
There are currently no wireless adapters available and enabled
Cannot repair adapter because wireless service is not running
Windows could not start the WLAN AutoConfig service on Local Computer
Error 0xc00 ce508 : 0x00 ce508
There might be a problem with one or more network adapters on this computer
When I did this
>Set Autoconfig Enabled=Yes Interface=”Wireless Network Adapter” <enter>
The response was this
>The Wireless Autoconfig Service (WLANSVC) is not running
When I was in administrator mode and ran SFC/SCANNOW the response was this Windows Resource Protection found corrupt files but was unable to fix some of them Details are included in the CBS.Log WindirLogsCBSCBS.Log For example C:WindowsLogsCBSCBS.Log Other command line responses:
Wireless LAN Adapter Wireless Network Connection:
Media State… Media disconnected
Tunnel adapter Local Area Connection* 6:
Media State… Media disconnected
Tunnel adapter Local Area Connection* 7:
[code]....
Other information about the computer:
Inspiron 1545, Dell BIOS version A10, BIOS date 7/17/09, running Microsoft Windows Vista Home Premium, Processor Pentium (R) Dual-Core CPM T4200@2.00 Ghz, Network Card Adapter Marvell Yukon 88E8040 PCI-E Fast Ethernet Controller, Wireless 1515 WLAN Half mini card (Atheros).
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Jul 2, 2008
I have a new brand dell inspiron 1525 laptop and everytime i boot i get a message "Dell wireless WLAN card wireless network controller stopped working and was closed.
A problem caused the application to stop working correctly.Windows will notify you if a solution is available.I use windows vista premium and dell wireless 1390 802.11g.
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Feb 6, 2010
I regularly get this message (but not everytime) when I start up Windows Vista Home Premium 32-bit.
"Dell Wireless WLAN Card Wireless Network Controller stopped working and was closed.a problem caused the application to stop working correctly. Windows will notify you if a solution is available."
Then I get this following message:"Solution Found: Address a problem with your WLAN card.Your WLAN card has stopped working properly. This is a network adapter that allows your computer to connect to a wireless network. To find out if an updated version of your WLAN card is available, contact your device or computer manufacturer."The strange thing is even though I get this message I am still able to connect to the internet via a wireless network. So there is no problem as such it is just annoying to keep getting this message when Windows starts up.I have checked on the DELL Support website and I do have the most up-to-date driver already (Or I think I do).
The message refers to my:
Dell Inspiron 1520, Dell Wireless 1390 WLAN Mini-Card (with driver version 4.170.25.17)
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Jan 15, 2012
copy of system info file wifie and network service will not start. services are enabled in dell boot when F2 used in start up. I can see from this that the media is disconnected. How do I connect the media?
OS Name: Microsoft Windows 7 Home Premium OS Version: 6.1.7600 N/A Build 7600OS Manufacturer: Microsoft CorporationOriginal Install Date: 04/06/2010, 17:53:05System Boot Time: 16/01/2012, 23:18:39System
[Code].....
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Aug 18, 2012
So just last night after about 3 years my laptop won't go on the internet and states this message when i try and do the windows repair.
It says its connected local only with only 2 signal bars. It says its connected to the home hub (BT) but then wont go that bit further and connect to the actual internet.
I have changed the wireless channel to 11 and it has made no difference at all. I have also tried to connect with a ethinic cable and the only difference it makes is it changed the signal to excellent but still wont connect to the internet!
This is defineteley a problem with the laptop as we have two other laptops and an ipad connected to the home hub which are all working fine. Also i have got BT to check the connection and its all ok. (Inspiron 1525)
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Jun 30, 2011
I have a Dell Inspiron 14R running Windows 7 64 bit. I have had my PC from this past November; about 7 months.
I was using my PC, and suddenly, I started to experience wireless problems. I was unable to get onto the internet. Other devices on my wireless network are able to log on to our network, although that is irrelevant because my radio wasn't picking up anything at all, when it always had from that same location. The connection worked fine using an ethernet cable. After the problem occurred, my Targus Bluetooth mouse also stopped working. This is what I have tried:
Going into Network and Sharing Center, disabling my network adapter, and then enabling it again. This usually does the trick. After doing it over 5 times, it never worked.
Doing a simple system restore. I attempted restoring 3 different times to an update within the last week, each of which failed (probably another issue altogether).
Re-installing my WLAN CARD Driver, and then restarting. This didn't solve the problem. Checking the Device Manager. It reported that the wireless card was running properly.Using the DW WLAN CARD Utility. It says under the Link Status tab, after Connection Status, Radio Disabled. I tried right-clicking the icon in my Notification Area, and then clicking Enable Radio. It then shows an alert saying "The WLAN card is still disabled. Use the wireless switch or hotkey to enable it." Pressing Fn + F2, which is also supposed to enable the radio, did nothing, with no action or sign whatsoever from Windows. I also tried running tests under the Diagnostics tab. All hardware tests passed, with the Connection test giving me this alert again: "The WLAN card is still disabled. Use the wireless switch or hotkey to enable it," and then failing. The same thing happened when running the CCX Client diagnostics.
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Apr 2, 2013
i have just installed win 7 for my laptop model: inspiron N5010 and i dont have any drivers for it, how can i find drivers specially w-Lan drivers for internet
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Dec 19, 2012
my service tag : G2XTMT1 i cant specify the wlan driver from the list but the bluetooth is working
my os: windows 7 x64 ultimate
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May 31, 2010
I've recently bought Dell Inspiron N5010 laptop, however there seems to be one small issue: can't get WLan drivers installed.I'm using Windows 7 (64x edition). On Device Manager, under "Other Devices" there is an unknown "Network Controller".
Tried installing drivers from Dell Drivers & Downloads section (yes, used my service tag), but there was a problem with following ones: R252544 for Dell Wireless WLAN 1520 Half MiniCard. Result: "No compatible hardware found. The software you are attempting to install is not supported on this system. The software will not be installed." Half Mini Card
- R247430 for Intel Intel (R) WiMAX Link 6250. Result: "This software package cannot be installed on your system."
- R252283 for Intel Intel(R) WiFi Link 6200 "No compatible hardware found. The software you are attempting to install is not supported on this system. The software will not be installed."
All these messages appear right after running setup. Other drivers were installed successfully and in the right order.
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Feb 20, 2007
I reinstalled windows on my laptop and i was reinstalling all the drivers and i cant seem to find the one that gets the built in wireless adapter working. ive got the intel pro set wireless program but when i try and install this it says that the wlan adapter is not installed. where can i find the driver for internal wlan adpater for dell inspiron 6000.
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Jan 26, 2012
My laptop is equiped with an old WLAN adapter, which handles G standard maximum.
How do I replace it with a new compatible WLAN adapter to serve B/G/N all?
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Jun 13, 2013
I have got this new Dell inspiron 1521 with windows 8 and I am facing some weird problem with its DW WLAN NETWORK CONTROLLER.
it uses more of cpu resources (as seen from task manager) and causes the active window to become non active.
this makes it frustrating to work, means I am typing some username or anything in IE or Chrome or anywhere else and it suddenly becomes non active window (non selected as if some thing else is selected) and again becomes active in few seconds or I have to click anywhere in the window to make it active.
some times a pop up opens that "DW WLAN NETWORK CONTROLLER HAS STOPPED WORKING" send this information to microsoft.
This happens randomly and I'm not able to figure out when this thing occur, means I'm running on battery or power supply.
I have not used wifi on this laptop and I don't have wifi modem. I always use internet through ethernet cable.
One more thing whenever this problem occurs, I stop all the process related to WLAN in task manager and the problem of active-non active window and popup message disappears.
I have tried to uninstall and install the network adapter. also tried latest drivers from dell website.
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Mar 19, 2012
I recently received the blue screen of death on my labtop so I used the system restore cd and wiped the entire hard drive clean. Afterwards I knew to extract the drivers from the drivers and utilities cd. I extraced the wlan card since this is what has been controlling my wireless at school and everywhere else. The little tower icon doesn't appear in my task box on the bottom of the screen nor is it anywhere where I can enable it. The only place I see the driver is in the add/remove folder in the control panel. Furthermore the blue light doesn't appear when I flip the switch to the on position.
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May 9, 2012
Inspiron 1720 lost wireless connection after Service tech had me reboot Wireless router for other issue not relating to this computer. Now when I look for wireless connections can not find any. Hard wire works fine. Trouble shoot states there may be a problem with one or more of my network adapters. Not very computer savy....But did find a way to run a Ping test and pass. Clicked on my 1502 Draft 802.11n WLAN Mini card and it states this device is working properly. Opened Broadcom control suite and it shows a Red X on the intergrated controller and the wireless card. with option to run a test or explanation of the Red X.
Do I need a new card or is there something else conflicting with it.. I find it hard to believe the card crashed right when I rebooted the Router...ISP sent a tech out but was not able to find problem.
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Dec 6, 2011
So I just got this Linksys E1500 wireless N router in hopes that I would get a better signal within my room as opposed to my older router. Unfortunately, nothing has changed, in fact I think I'm getting weaker signals. My previous router was a D-Link WBR-2310. I went to speed test.net and tested 3 variables. My wifi on my desktop in my room, my wifi when right next to a router on my laptop, and my wifi using my neighbors wifi in my room.
What is the point of this new wireless N router, when it can't beat a G router older model in reach? And why does is have a 0.50 mb d/l speed but a 3.6 upload speed?
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Nov 30, 2012
I have accidentally uninstalled the WLAN utility card. I tried reinstalling it via dell downloads but windows says that it is not compatible. I have lost my wireless connectivity to the internet on my inspiron 5520 laptop and need it back as soon as possible. Do you have this driver which is compatible with win 8?
My wireless card is Dell Wireless 1704 card (802.11n + BT 4.0)
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Dec 16, 2011
I have an Inspiron 8600 with a Dell wireless 1350 WLAN mini card. It operated perfectly with a Belkin 54G router but when we changed to a Plusnet Thomson Gateway router I started to lose the signal for about 20 seconds every few minutes. I complained to Plusnet who replaced the router. I have never been able to connect wirelessly since installing this piece of junk. After trying for three solid days I contacted a technician at Plusnet who tried all the usual tricks, even taking over full control of my laptop, without success. He is going to contact Thomson to see if there are any compatibility problems with the Dell 1350 adapter as there are known ones with other Dell adapters.
I suggest Plusnet should not supply this router and further reduce their charges so that customers could supply their own trusted versions.
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Jun 12, 2013
It appears that the 1395 WLAN mini-card on my computer does not support 802.11n wifi. Although the file implies that some 1395 cards may have 1500/1505 draft 802.11n capabilities. When looking at the driver details, it does not have any options or settings for 802.11n. Confusing. Since my computer is a number of years old, it may be that the wifi card is pre-cards with the 1500/1505 draft 802.11n capability.
My question is there an update driver for the 1395 mini-card that would allow the card to access my 802.11n router?
Is there a newer or compatible wifi card for the Inspirion 1525 (dell or otherwise) that can replace the 1395 mini-card so that I take advantage of my 802.11n router (Netgear N600 Dual Band Router) higher speed capabilities?
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Dec 1, 2011
I've recently added a Dell Inspiron 620 to my home network. Since it was close enough to hardware to my U-Verse router, I moved my Dell Wireless WLAN 1502 Half Mini-Card to my older XPS400. What I cannot find out is whether or not there is an XP driver for this card.
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Nov 7, 2008
I have a Dell Inspiron 6400 laptop running and with a Dell 1390 WLAN mini-card installed and a Broadcom 44/10x100 integrated controller.
Unfortunately I've never been able to get this laptop to function with my wireless Internet.
Everything's working out nicely, and the computer connects to the network smoothly. After 5-10 minutes of full and unproblematic Internet connection the computer crashes the wireless network i.e. the Inspiron and all other computeres connected to the network is disconnected and my wireless network no longer shows up on the list of available networks.
The network works perfectly with every other computer I've used with it.
I've installed the newest drivers for both the 1390 and the integrated controller from this site. And my Vista is of course also fully up to date.
I've also tried turning the antennae settings to "aux" - Alas, to no avail.
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Jan 1, 2008
I just got an Inspiron 1520 for Christmas. So I have only been using it a few days. The first day I set up the internet connection I had no problem but now when my computer goes into sleep mode or hibernate mode I lose internet connection and it won't reconnect. It will seach for a network, then say that I have limited access or the network is unidentified. I have to either disconnect from the network and reconnect and sometimes I even have to restart the laptop to get the connection back. I have the Dell Wireless 1390 WLAN mini card.
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Jun 5, 2012
I need LAN and WLAN drivers for Windows Server 2003 for Inspiron 15R Queen N5110.
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Dec 4, 2012
Older model Inspiron 1545' using the 1397 WLAN card. Has been working fine, until perhaps the past two weeks. Now it frequently drops out, requiring manual disconnect and reconnect. Tonight Internet very slow on that laptop.
There are other devices using the same wifi (including this iPad used to post this), which connect to the wifi and Internet no issue. To me, its pointing to the laptop - either the WLAN card itself, or something in the laptop starting to fail (the laptop does have issues restarting - where it won't do that unless left for say 30 mins).
I'm suspecting a recent windows update or mcafee security update - no other software has been installed or updated.
I've tried changing antenna setting from auto to aux with no change to the above. Have checked for newer drivers - the laptop reports the version we have is the latest ( from 2009) - although they are the windows driver. Running windows 7, 64 bit - as supplied by dell when laptop was brand new. should I give up on the 1397 card and use another USB wifi adapter ?
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Dec 23, 2009
Every time i power up my laptop I get the message STLog.dll not found. St service has stopped working on my Studio 1737
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Oct 28, 2007
I have new Inspiron 1720 running Vista with the Dell wireless 1390 WLAN mini-card. I will be connected to the wireless network just fine, but it will then disconnect. My problem is I cannot re-connect to it without having to do a total restart. I go to the place to refresh the list, and it finds nothing. I ask it to repair the network, and it can't becasue it cannot find a network. I have at least 4 other networks in the area that I can normally see, and none appear when I hit the refresh button. But I totally restart the system, and everything works fine again (until it drops again).
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Jan 9, 2011
I have a Dell Studio 1537 running on Windows Vista? my computer stopped being able to connect to the internet a few days ago and a "Dell Wireless WLAN Controller closed and stopped working" (or something along those lines) box would keep on popping up. I did some reading around on the internet and decided that maybe I needed to update the "drivers" for it so I went to the Dell website and downloaded the most recent version for my Dell Wireless 1510 WLAN mini card...that didn't seem to work any after I installed it. So I went ahead and uninstalled it (I assume I must have uninstalled something I shouldn't have) and now I'm stuck at the same problem. I can't connect to the internet!In Network Connections, it continually says that "Windows cannot find any networks". In Device Manager, under Network Adapters, it doesn't list the card there, although it lists "Broadcom Netlink (TM) Gigabit Ethernet". And from some suggestions I found on the net, I tried ipconfig/all in the comand promt and it says "media disconnected".
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May 31, 2011
I have a Inspiron 9400/E1705 laptop with the Dell Wireless 1500 802.11n WLan card when I try to use the utility I get an error message that the internal settings are bad and to restart the computer to fix. It does not fix this. I am currently using the windows wireless to control the card. Is there a way to fix this, It used to work fine just when I downloaded the R151519 update now even when I use a previous update I still get this error. The driver is Broadcom dated 10/12/2006 version 4.100.15.5
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Feb 2, 2012
I recently re-installed the driver for the 1390 WLAN Mini Card after not having wireless for a few years, and have a few problems. In the Windows XP Home Network Connections folder, the Wireless Network Connection Icon shows, "Acquiring Network Address", but never gets past that. I ran a diagnostic in the "Dell Wireless WLAN Card Utility" and the card passed all the tests, even though with the card switch in the on position the LED doesn't light (??)
When I right click on the Wireless Network Connection Icon and choose, "Status", in the "General" tab I can see that the card is sending out packets, but none are being received. In the "Support" tab under "connection status" the following appears: "Address Type": Invalid IP Address, "IP Address": 0.0.0.0, "Subnet Mask": 0.0.0.0, "Default Gateway": (nothing listed).
Background: I have a Desktop (no brand) and the Dell D820 connected with a Westell Modem and a D-Link WBR-1310 Router. Both computers work great connected to the Router with a cable. Both computers are running Windows XP Home.
The only thing I can think of (and I'm remembering this from 2007 when I purchased the Laptop and had a wireless set up for a short while), is that the Modem and Router were bridged, which is not the case now. Do they need to be bridged for the wireless connection to work? Is it not necessary anymore and something called "Double Netting" or something like that is used...
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Dec 22, 2011
The first is I have a laptop running XP with a Dell Wireless 1390 WLAN Mini-Card built in to it. But for some reason when I'm using that wireless connector my computer won't connect to my router and give me a 192.168.0.x address, it gives me a regular IP address. I can surf the net and everything but I can't access files on other computers. But from it it'll allow me to connect to the router admin fine.Whenever I put the mac address in to my DHCP setting on my router it comes up * RESERVED INACTIVE * and never gives my laptop a local ip address.The other problem is on my 192.168.0.2 computer I've tried to set up port forwarding but it won't open the ports. My router is a Motorola SBG6580 provided by my cable company. This particular computer is connected by Ethernet and not Wifi if that makes a difference.
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May 15, 2013
I have a Dell Studio PC with a Dell Wireless 1397 WLAN Mini-Card. OS is Windows 7 with SP1. Intel Core 2 Duo T5800 2.00 GHz
In general I have no problems with my WIFI with simple browsing and most of my routine activities online. But any time I stream video (like youtube), music or download a large file, my WIFI spontaneously turns off. I need to either restart the computer or put the computer to sleep/wake it up for the WIFI to work again.
I have the latest drivers for the Wireless card. I scanned the forums and didn't see this problem reported elsewhere. I realize this is an old computer so I may have to install an external wireless adaptor, but I wanted to ask around before doing so.
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Mar 10, 2012
I haven't installed anything new lately, nothing that would affect the wireless, but my wireless suddenly stopped working. My wireless has been working successfully for the past 2 years no problems till now. I have a Dell Latitude E6410 my computer is running Windows 7 32bit. When I open up the DW WLAN Card Utility it says "There are currently no wireless adapters available and enabled. Please enable any available wireless adapters before accessing this configuration utility. I tried reinstalling drivers for the wireless but my computer says "no compatible hardware found".
Also the under the wireless adapters section of Device Manager there isn't an adapter for wireless, but there is an unknown device.
Here's a View at my Device Manager [URL]
I've tried to use computer restart magic but no luck there.
Also, my computer is running on a university network. My roommate's wireless is working fine. Also I've already system restored to a point where I know it was working, no luck...
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Dec 21, 2012
I have Inspiron N5010 laptop. My WiFi is not working.
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