Dell Laptop Suddenly Received The Blue Error Screen?

Sep 2, 2012

my Dell laptop was working fine when suddenly I received the blue error screen. I ran repair and the computer started working, and only without Internet. Network troubleshooter finds problems with both cable and wifi adapter, and everything is fine on device manager, and but nothing shows up on ipconfog/all command. I am using a tplink router and it's working fine as as I'm currently typing this on my mobile.

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I didn't have much of a chance to do anything about this last night or this morning.  I really don't want to bother calling Dell Support either. 

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Jun 6, 2011

I've got a work laptop (Dell E6410). Now I should qualify I'm a member of my employers IT Service Desk and I'm trying to discover how to fix this problem as its becoming more and more common (to the point we've even opened a Problem Report PR) but I'm unsure if the network ops team have contacted the TAC for support.
 
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- Connection Types: WiFi, Cabled or NextG mobile devices.
- VPN Version: 05.00.0003.0560a
- VPN Type: We use Group Authentication for the profile, then RSA + Domain login on the other end.
- OS: Win XP SP3
 
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- Recreating the *.pcf file for the profile.
 
Originally I had found if using a NextG device and turning off the WiFi it would stop the 412 error but that has stopped working as a workaround and I've tried on both a cable connection (Direct to modem) and direct to my routed/switched network at home. Same error on 2 different types of internet connection.
 
In the log when I set L15 debugging I found....

148    17:29:10.890  06/07/11  Sev=Warning/3 CVPND/0xA340000DThe virtual adapter was not recognized by the operating system.
149    17:29:10.890  06/07/11  Sev=Warning/2 CM/0xE310000AThe virtual adapter failed to enable
356    17:29:33.453  06/07/11  Sev=Info/6 CM/0x6310003AUnable to restore route changes from file.
357    17:29:33.453  06/07/11  Sev=Info/6 CM/0x63100037The routing table was returned to original state prior to Virtual Adapter

[code]....
 
I will try and find out what kind of end-point we have. But reading those snippits its like trying to activate the virtual adapter but can't seem to do it.

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Windows IP Configuration
Host Name . . . . . . . . . . . . : Mandy-PC   Primary Dns Suffix  . . . . . . . :   Node Type . . . . . . . . . . . . : Hybrid   IP Routing Enabled. . . . . . . . : No   WINS Proxy Enabled. . . . . . . . : No   DNS Suffix Search List. . . . . . : hsd1.tx.comcast.net.

[Code].....

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