Internet Disconnects When Phone Rings
Mar 9, 2011
Well outside of my house is the main plug and that wires into my house next to the bed.Connected to that is the plug thingy(idk know what it is).and connected to that is the caller id( a grey wire) and the modem when the phone rings my internet disconnects my phone is at 5.8Ghz and my router is at 2.4Ghz
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Dec 30, 2011
I have a Westell VersaLink Model 327W router that is linked to two desktops, one with Windows 7 and one with XP. Our internet speed was recently increased, and ever since that happened the connection cuts out randomly and sometimes when the phone rings. After noticing the link to phone calls, I tested the connection by calling the phone to see if I could replicate the problem. However, the internet did not disconnect when I called the phone myself. On the Windows 7 desktop, the taskbar says no internet access when the connection disconnects. Strangely, Windows 7's default Troubleshoot Problems restores the connection every time. The disconnects are still extremely frustrating because they cause me to lose any online game I am playing at the time. I am not completely sure about the symptoms on the XP computer because it is not mine and I am rarely on it; however, I believe it normally reconnects after a few minutes on its own. We also have laptops that are connected wirelessly to our network. I have noticed that they tend to also lose internet access, although the taskbar does not indicate any problems. I am reluctant to believe that the problem lies in my router or ISP because the disconnects began when our internet was upgraded. I have searched the internet for fixes, but so far I have found nothing.
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Apr 6, 2012
In my house we have ADSL2 Bigpond broadband internet and a Thomson TG782T modem/router and its been in my brother's room for a while and lately I've really been noticing the slow internet so I moved the modem/router to the kitchen as I figured it would give everyone an equal connection.The modem has a cable that goes to a DSL splitter and there is also a cable that goes from the phone to the splitter. On the other side of the splitter is a cable that goes to the wall socket. The cables that go from the phone and modem/router are short and the one from the splitter to the wall socket is quite long. The modem/router and the phone are right next to each other.I was playing COD on the Xbox and I noticed that at the time my Mum was on the phone I got the disconnect message. The connection kept settling but then a second later disconnecting and this happened frequently until she hung up the phone.
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Jan 23, 2012
my wireless connection always drops when my phone rings. i have a hp compaq presario cq56-115dx notebook pc and a 2wire 496 wireless rounter and i loose connection during internet exploring. WHY?
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Aug 21, 2012
I have recently added a wifi router to my home network. The connection is from my cable modem to a wired router to the wifi router. Everything on the network works great except when I turn on my cell phone's wifi connection. That disconnects my entire network from the internet and I have to unplug/replug my wired router to get reconnected. If I leave home with my phone and return, leaving the cell's wifi setting on, it reconnects to the network without disrupting the internet connection.
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Oct 30, 2012
I have problem for my internet phone and computer internet. Whenever my phone rings the internet disconnect. Here is how my system connects...Optimum online modem => router (airlink 4-ports) => My computer, Ooma Hub (internet phone), Apple AirPort Express Base Station, and other computer.The thing i find it weird is all the other computer and apple airport did not get disconnect but my computer. Every time now whenever someone is using the phone i had to use my WiFi connection. Here is some of the information of my ipconfig:Microsoft Windows [Version 6.1.7601] Copyright (c) 2009 Microsoft Corporation. All rights reserved.C:UsersMy_Computerx-PC>ipconfig/allWindows.
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Apr 9, 2013
I had my phone companys old westtell router that they sent when our Town first went wireless back in 05-06 this past nov. I contacted the phoneCompany about having to reset the westell often. They were shockedI still had the old router and said i needed the new one and promply sentThis comtrend they supply and ever since i have this new comtrend whichThey even switced out once the below problem has beenoccurringOn a regular basisPhone company has come twice first time moved phone base awayFrom router seemed to work for awhile. Then it started again 9 weeksLater this time said the phones must be the same gigahertz as the routerAand to plug in an old style phone not a wireless handheld. Nothing they
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May 14, 2013
im having this strange issue where everytime i plug in a voip phone to my 3550 the switch disconnects another voip phone.then to fix the disconnected phone (7940) i need to power off the phone 5-10 minutes then power it on again.
but the strange thing is, once i have to do that to fix the phone and connect the phone back to the switch, the port link is up, but no macs are seen on that port.
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Feb 18, 2012
I am experiencing random disconnects from the internet -- they have been occurring about 1-3 times per day, although I've just had four in the last 20 minutes.
ISP: Wow! Cable - 15/1Mbps
Modem: Motorola SB6121 (new)
Router: D-Link DIR-655 (new) Firmware 2.00NA
When the internet disconnects:
- Both the LAN & the WAN are affected, but I do not lose any wireless connectivity with the router itself.
- I am able to log into the router wirelessly but cannot access the modem.
- If I plug my laptop directly into the modem, I can connect to the internet.
- When I reboot (using the on/off switch on the surge protector), everything comes back up.
There are a couple of other wireless routers nearby with fairly strong signals, but they appear to be running on different channels.
My phones are DECT 6.0, so there shouldn't be any interference problems with those.
I've been poking around this forum, and have already made some setting changes that seem to be consistently recommended:
- Ensured DNS IP addresses are being filled in under Setup/Internet/Manual
- Turned off ALL QoS (DIR only) GameFuel (DGL only and if ON.) options. Advanced/QoS or Gamefuel.
- Turned off Advanced DNS Services
- Turned on DNS Relay under Setup/Networking.
- Setup DHCP reserved IP addresses for all devices on the router.
- Ensured devices are set to auto obtain an IP address.
- Set Firewall settings to Endpoint Independent for TCP and UDP.
- Using mixed G and N signal mode
- My security setting is WPA-Personal. WPA2-PSK
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Sep 15, 2011
we have 2 laptops in the house and one console, One laptop and the console are fine, but the other laptop disconnects from the internet every few minutes, both laptops are connecting wirelessly, the router settings and modem are fine,
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Oct 13, 2012
My internet disconnects frequently when I'm either gaming or just browsing
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Dec 28, 2011
I have a situation that i would like a more experienced opinion on. We have 2 desktop computers in the house and do have a wireless router. Both of our computers are wired to the router, the wireless is generally only used for our iPad, and we have cable internet from Comcast. Whenever my fiance connects to World of Warcraft our internet disconnects and she needs to re-set the modem and the router. It is worth noting that not just the wireless disconnects but internet access all together is gone. What is likely the cause of this? I tend to lean toward a bad router but it only happens with this one program, so far, so i am also concerned it could be some sort of malicious virus/spyware.
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Dec 21, 2011
I keep getting disconnect from the internet about every 10-15 minutes.I had a tech from cableone come over yesterday he installed all new wiring and a new modem.how can i tell if it's my computer that is the problem or if it's just a service i need to get rid of?
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Mar 30, 2012
I've been having an issue recently which is causing my internet to disconnect for under 20 seconds 1-5 times a day. This can be troublesome when online gaming, as I am normally disconnected from the server.
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Sep 1, 2012
Our telephone point is downstairs in the lounge. We then have a long lead which we have run from the Eircom point in the lounge to upstairs into our son's room. This lead has a splitter on the end which is in our sons room. We have the Eircom modem connected to the splitter and to our sons computer, which is a Dell XPS 630 and which has no built in modem. The cordless telephone is connected to the other port on the splitter. The splitter has two ports one for telephone one for broadband. We also have another PC and two laptops. The second PC and the laptops are wireless.
The problem seems to happen when our son is in the middle of a game (he's a bit World of Warcraft gamer!) and I then use the phone and he loses the connection and then there's troublWe have had the line tested by our telephone/broadband provider and have tried connecting the telephone and the modem directly into the telephone point and we have been told there is no fault on the Eircom line. We only become aware of the problem when he's gaming and the phone is used
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Nov 12, 2012
i have a fiber optics 75mbps internet , using a wireless n pcie adaptor on my computer,Dont know why but some times theres random ping spikes when im in game.Sometimes internet randomly dcs.Download speed is also very random from 2mb/s to few bytes.Also sometimes internet speed is so low that it is barely usable.
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Feb 3, 2011
I have a D-link DIR 615 and 2 laptops, a Toshiba (Vista) at about 35 ft away and a Dell (XP) about 15 ft away from the router. Both laptops connect to the router. The Dell w/ 4 or 5 bars and the Toshiba usually 2 bars. They stay connected to the router but lose the internet regularly. Anywhere from every day or two or 3 and 4 times a day. Usually shutting off the router for 10 seconds and turning it on again will reconnect to the internet but sometimes it takes up to 4 or more times and resetting the router before it works again. This happened when I was on a different cable network at a different address last year.
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Jun 5, 2011
My pc has been running perfectly fine. My only problem is that it suddenly shuts down whenever my internet disconnects at random. i am totally clueless of what's happening with my machine. it worries me a lot for I think improper pc shut downs may cause damage to the hard drive. I use internet thru DSL service. My pc specs are as follows; AMD 64x2 dual core processor 5200+, 2.71 Ghz,120G seagate sata hd, 1Gig RAM,Nvidia Geforce 6150SE.
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Dec 11, 2012
my idea net setter disconnect after 10 or 15 minute.
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Jul 30, 2011
I'm having a issue where my internet will disconnect in middle of download and reconnect in like 10sec. I know its my computer cuz i can play on xbox live no problem all day. I'm running wireless it does not matter I can be wired and it will still do it. It does it while Skype,youtube downloading a file anything that requires a download and its very annoying. Its been doing it for months now and I don't remember when it started. It's not just here I took it to my parents house still did it. So i know its not my route
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Jul 25, 2011
I brought this router mainly for audio/video streaming, as well as multiplayer gaming. I thought it would work. However, whenever i try to watch a show online, or even play a flash game, it would disconnect. I've only had this router for one day. I have Time Warner Cable as my cable provider and honestly since I'm living alone, the only two device that'll ever use the router is my laptop and my desktop.
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Jan 15, 2012
We are a business partner of a larger company that gives us a VPN access to connect to one website. It's the Nortel VPN so it's old but it's set to disconnect our Internet when we connect which is really inefficient. I understand why it does that but right now we use two computers, we have one as our main one then another sitting here just for VPN.Does the Nortel VPN work system wide when it disconnects the Internet? Or is there a way to use Ethernet and Wifi and just have the VPN connect over Ethernet and just disconnect the Internet there but keep my local network on Wifi? Or is that not possible? I'm assuming it's not just wondering if there's any alternatives.
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May 21, 2011
Recently came back from college to a terrible internet connection that frequently disconnects or drops in speed randomly (for all computers on network). This requires me to perform a hard reset to restore connection. This usually happens at least once a day and sometimes several. Current set up is a Motorola Surfboard SB5100 Cable Modem and a Linksys WRT54GS router.
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Nov 5, 2012
my internet will disconnect sometimes for a split second, for a few minutes or for hours at a time. My boyfriend and I have directly connected his computer to the modem, and the internet is working. I have also called our ISP and asked if there are any problems on their end, and our modem is working fine with no issues. So we had come to the conclusion that our router was at fault. It was a Linksys E1500, we investigated online and found that many people had the same problem and it was solved through buying a new router. We have since bought a new router a D-link N150, it worked for a week and a half, but now our internet is back to disconnecting randomly throughout the day. We have tried resetting the router back to factory settings to an avail.
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Mar 2, 2013
recently upgraded most of my computer parts and reformatted from windows 7 enterprise 32bit to win7 enterprise 64bit. (all of this happened in a computer store) I never had internet problems before the reformat, however it has happened to me before when I had previous, newly reformats on my pc which usually goes away after 2-3 months. here is the problem, the internet is fine when I start using it and after an hour or two it will disconnect and when I troubleshoot it, it will just say "DNS server isn't responding" and what I do is turn the modem off and turn it back on and the internet will come back after 10-20 seconds. so basically my internet is fine and will just go down then to fix it I just have to turn the router off and on.
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Oct 2, 2012
Basically, my brother has to use a laptop other than his PC to do some work on, now whenever that laptop connects, it disconnects my PC. I can reset the internet, get about 10mins before it disconnects again. We have in total, 3 PC's, 3 laptops that use the internet. It's fine whenever that laptop is not on. I have tried the method of giving everything it's own IP incase it's an issue, but no change. Also tried the resetting anything simultanously etc.
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Jun 7, 2012
Atleast 2-3 times a day my internet will disconnect and will say cannot find DNS server. I have a brand new router and modem, my ISP is cable one, and this is very annoying. When the internet goes out my modem gets stuck on the sending green light. Only way for me to fix it is uplug everything for about 2 minutes and plug back in. Is there anyway to fix this? will post setting upon request
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May 28, 2011
I have got ADSL 196kbps PPPoe internet connection and lately there has been some problems with it. Sometimes the internet connection disconnects itself and again reconnects. And the internet connection is getting very slow. While downloading, I am able to download at full speed only at those download providers which provides full speed but at other download providers I am able to download with not even half speed. While browsing, the internet loses connectivity sometimes and from my guess I am able to browse with only half the speed. I have tried in different browsers and it is same with all of them.
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Sep 2, 2012
My internet at completely random of times drops and can take anywhere from 2 minutes to reconnect or 20. This may happen once a day, this may happen 10+ times a day. Totally different all the time. Basically what happens is it I get the yellow triangle on my taskbar where the connection should be saying limited connectivity, sometimes I get a complete red X going through it saying there is no connection. It always reconnects at some point though.
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Nov 9, 2011
I launch a game (HoN, Dungeon Defenders, Team Fortress 2, CSS, LoL, Whatever.) and my internet sputters out, disconnects and my wireless cannot 'discover' any networks.
I have tried:Speedtest.net (Check connection)Pingtest.net (Check Packet Loss and Jitter)ping google.com -t (Nothing but normal, for an hour)Reinstall/Update video driversSwitching Wireless card to new PCI-E slotResetting routerSwitching off router for 25 minsDisabling IPv6and; Removing my wireless network and making a new profile
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May 4, 2012
I've been having this problem for a while now but something is coming up for which i require 24/7 internet connection with NO failures. problem: about 2 to 3 times a day i lose internet connection for about 1 to 2 minutes and after that everything is totally fine again. There are 5 lights on my modem in this order from top to bottom:
Internet: This light blinks green when im using it like downloading or playing something online. It stays green when i have internet but im not sending or recieving any data.
DSL: always green.
Wireless: I use wireless connection. its always blinking orange (i dont know why orange but it works fine)
Ethernet: This light is always off cause i dont use cables.
Power: always green.
What happens is that my DSL light which is supposed to be green. starts blinking. Then after 30 seconds or so it stops and just turns green again but my Internet light turns red. It stays red for about 1 to 2 minutes and then it turns green again and works fine again. Called the company many times but they dont detect anything because when we call, its always working fine. so all they tell me to do is reset the modem which does nothing. I never had this problem at my previous house 2 years ago. it just started at this address so it makes me think it is the line and not a computer/modem problem.
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Jun 7, 2012
i have a desktop that tends to disconnect at random moments, and the only way to fix this problem is to restart for every time the internet disconnects. It is a wired connection and this desktop is the only computer in the house that has this problem.
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Feb 19, 2012
I have ATT Uverse Internet, and an att uverse gateway, and on my computer the wireless keeps randomly disconnecting. Over the past few weeks it has started doing this more and more often, for instance today I can't get connection for more than 5 minutes before it disconnects.
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