Lenovo Ideapad Z560 - Wireless Doesn't Connect Using Password

Aug 21, 2011

I have a very weird problem with laptop. Whenever I use my wireless to connect to my router using correct password I am not able to do so(another device/laptop connects fine). If I use unsecured connection then same router connection works fine. I tried contacting Lenovo support but they asked me to buy software support as, as per them wireless is working.

Laptop - Lenovo Ideapad Z560

Win7 Home premium 64 bit, i3 processor 2.27 GHz

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This is what I am working with:

1. Laptop LENOVO Refurbished (2012)
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Modem: Videotron Arris Model: TM502G
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how to use a computer in the time before Windows, comfortable with using command prompt. Have fixed many issue over the years with old and crappy computers, through research. Not very familiar with wireless connections. Last week laptop started freezing on Windows load, going automatically to safe mode. If I restart the computer after loading in safe mode, Windows opens fine the second time. Have tried stopping all other programs from loading at start up. If I do a system restore, everything works fine for a few days, then starts freezing on Windows load again. When Window does load I get the application error: The application was unable to start correctly (0xc0150002) click ok to close. but can still log in to Windows. Also, When I plug my cell phone, via USB to computer it charges fine and can upload and download between the phone and laptop, however, if I connect a (USB) thumb drive I cannot open the folder, save to it or open from it. This is the issue I wish to fix first so I don't have to keep switching between my ancient and slow CPU and my Laptop trying to fix the above problem(s): Laptop recently stopped connecting to home WiFi (automatically or manually.) Ran troubleshooters, suggested I do a full power off the router and turn it back on. Did that still not connecting. Did a full power off of laptop and modem and router and restarted everything. Still doesn't work. Used manual Diagnostic tool and it fails the association test, suggests that I check the profile. I don't know much about wireless as I said, so I do not know what profile I need to check or where it is located.The laptop does connect sporadically to the internet at home, via WiFi, for a few minutes at a time on its own, according to the wireless network connections. During this time I see one of two messages in wireless network connections: Unidentified network or limited access. If I go into the network sharing centre it says I am connected to an unidentified public network and shows that this network is not connecting to the internet. If I use the manual diagnostic tool at this time it passes the association test but fails the ping test.

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Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 11:47:14, on 4/23/2011
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MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Safe mode with network support

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