Linksys Wireless Router :: Cisco EA6500 Setup Error
Apr 20, 2013
I bought a new CISCO EA6500. During, first setting up, error was occurred. And, I cannot do anything with this product. How can I setup this one?
Error code: 0x82BF0306
Error description: A JNAP call to the device failed for an unknown reason.
Model name: EA6500
Model description: unknown
Serial number: unknown
Firmware version: unknown
Operating system: Mac OS X 10.8.3
Software version: 2.0.12254.2
Connection type (WAN): unknown
IP address (LAN): unknown
IP address (WAN): unknown
Computer IP address: unknown
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Oct 3, 2012
I get error 2123 whaen I try to access the Security tab. Also, all my port range forwarding settings are gone, and it will not let me enter any new port forwarding settings.
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Jan 19, 2013
I just picked up a EA6500 wireless router today and I am a bit disappointed. I paid $199 for this router because I was hoping to take advantage of of fast N speeds and the advanced features it offers.When I first logged in to set up the router, I saw an amber exclamation point with a note that read "Updating Linksys Smart Wi-Fi Service". When I put my password in I was met with a "Unexpected Error" message.Also, the firmware updater doesn't work. Now on to the more bothersome issue. Wireless speed is poor. I replaced a WRT160NL router with this one. On my old router using WPA2-Personal (AES) I would see speeds of ~300 Mbps. On my EA6500, I see 120 Mbps. I have checked and double checked all wireless and security settings and don't see anything that looks wrong.
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Feb 2, 2013
In first setup, error meaasge " we could not find your router :setup could not find your router's wireless signal ..." i checked cable and internet signal. i find one problem : the light of internet port of router is not blinking.i reset my router but problem is not solved.
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Jan 13, 2013
How do I setup the Linksys ea6500 with two xboxes so I can have open NAT on both of them?
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Dec 31, 2012
just set up my EA6500 in bridge mode, i have the Ethernet cable plugged into the EA6500's yellow WAN port, is that correct, Cisco Article ID: 24583 is not that clear, Cannot also seem to access the EA6500's settings to setup security?
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Dec 27, 2012
After struggling with the setup of my new EA6500, I finally succeed in setting it up. Like other people in this forum, the setup process got interrupted approx., 90% in the setup process. After several factory resets and new setups, I finally was able to login locally to fulfill the setup and upgrade the firmware to 1.1.28.146072). After that, I do have wireless access, but the connection to my LAN connected NAS (Synology), is really really slow. Furthermore, when I try to use airplay to connect to my Airport express it drops out and starts blinking yellow? Finally, from time to time when I log in, I get the "No router found" message (can't remember the exact text). After a reboot I'm able to login. To me it seems that the firmware/router still is filled with a lots of bugs. I think I will downgrade to my old E4200, during the next couple of days, and return the EA6500.
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Apr 18, 2013
I am looking at buying the EA6500 router. However, before I make the investment into buying this router, I need to know some basic information first.
1. I want to setup the EA6500 to accept FTP requests to my Windows Home Server. Yes or No?
2. Remote access to the EA6500, Yes or No? i am aware of the security risks
3. I need to setup Port forwarding on the EA6500. I assume I can?
4. Manage a Kindle Fire and other wireless devices?
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Jan 22, 2013
Recently lost the setup for my newly installed ea6500 for no apparent reason. had to restart from the ground.I have the latest upgrade but wonder about the differences between the linksys coonect to the online version vs stand along versions. DO nor like expensive software that losses its setup for no good reason.I also irritated that I am unable to access my cable box. I own it and cable box and lynkiys has no right to block me from it. 192.168.100.1. I was able to accessed it with my Belkin router and I should be able to access with this expensive ea6500 box!!
We NEED a non-gui version. The gui is great for simple networks and people who do not want to know anything about their network. it's ment to be use to deliver additional services to us at a cost. duplicated or generates random users with ip or mac addresses complicating the parental control.
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Dec 23, 2012
I would like to know how to setup QOS on the linksys EA6500 wireless router. I know about the media prioritization settings, however, thats not enough for me. I would like to setup upload and download speed limits for certain devices on my network, like, say 300kbps download for a certain device at all times.
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Dec 13, 2012
provide me with the latest (or one) release of 1.1.27 firmware for the EA6500. I am deeply disappointed in the last firmware upgrade and due to security and sudden lack of certain, or let's say all, functionality in bridge mode I need to downgrade or wait for an upgrade where that's fixed, but most likely not soon, or ever. Where could I find the firmware downgrade.
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Dec 14, 2012
I use EA6500 I Don't find WOL OTL..
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Nov 3, 2012
I was wondering if it's possible to use two EA6500 in the same network, one as main router and the other as anacess point?
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Jan 29, 2013
I have an EA6500 which obviously has 4 Gigabit ethernet ports for my home network, but I need a DSL modem to get it working.What's the maximum speed current modems can supply from the Internet to my router, is there such a thing as a Gigabit capable DSL modem these days or am I dreaming ? Is it possible to even get Gigabit dowload speeds via DSL or would I have to go cable to achieve something like that ?My main concern is I don't want to buy a modem that will slow down or 'throttle' the capabilities of the new router I've just purchased or have I got the wrong idea ?
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Dec 30, 2012
Looking to upgrade my old G router to the EA6500. I don't see anything about VPN pass through on the EA6500 or any linksys N router. Is this feature something they no longer include?
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Dec 29, 2012
I would like to use the EA6500 in my network - but nor as primary router (or in fact routing at all). I would have thought, one could simply tell the device to use a particular gateway, but it does not seem to be easy. I have used many other home routers as combined switch/AP/USB-drive (latest a D-Link DIR-655), but the EA6500 seems very picky. The "easy" "Smart Wi-Fi" setup requires internet access through the WAN port - and that divides my home network, which then have two zones which cannot really "talk" to each other. Alternatively, I can reset the device and access it directly on the IP (initially 192.168.1.1). But then I can change only LAN and WLAN settings. Stuff like Guest Access, USB-devices etc. won't work. Do anybody have success with this device without using the WAN port and the DHCP server?
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Nov 13, 2012
I have a new EA6500 and am failing at getting ftp to work. I have updated the firmware.My ftp folder is on a Seagate USB Go-Flex drive attached directly to the router via USB. I have set up shares which I can see and access via my computer which is attached to the router.FTP is configured to use port 21 and UTF-8.
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Nov 20, 2012
I have a pair EA4500s that I am swapping out for a pair of EA6500s. One EA6500 is a router. The 2nd EA6500 is set as a bridge and us being used as an Access Point about 200ft and two floors above the main EA6500 router. The two units are connected via DECA (200MB Ethernet over DirecTV cable - an alternative for others with a cable provider is called MOCA). So, basically two EA6500s serving as two Access Points on opposite sides of the house and all wireless networks on different channels but all sharing the same SSID. Everything works GREAT except for one unusual issue.
The issue is with wired or wireless clients. If I try to use my PUBLIC address with port number to address a local client on the local network inside the NAT network the NAT redirection fails. In other words if I use 172.16.16.8 for a local web cam while inside my network from an iPhone or PC all works great. If I use the external public address, however, the connection times out. If I pop out the EA6500 doing the routing/NAt and swap it with the old EA4500 with basically the same config as the EA6500 everything works again. The EA6500 and the EA4500 are configured identical for the most part and with the EA4500 as the main router NAT redirection works great but with the EA6500 NAT redirection fails. I have the firewall setting to FILTER NAT REDIRECTION unchecked so that's not the problem.
Seems very odd.... and only seems to happen with the EA6500..... the work around is to use the local IP address when the client is on the inside and the public address when on the outside, but what a pain that is....
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Oct 9, 2012
Any work around to enable reverse NAT or similar functionality on the EA6500? I recently upgraded from a Dlink that did support reverse NAT to my internal devices through a dynamic dns service. Now I have to know the IP address for all the devices.
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Nov 27, 2012
i setup my new EA6500 with the ethernet cable from my cable modem plugged into the EA6500, but with my old E4200 still switched on, but disconnected, i seemed to have ended up with a ip address of 10.250.27.47, not the 192.168.1.1 i was expecting, which i had with the E4200, my question is, is 10.250.27.47 something i should expect with the EA6500, or do i need to do a factory reset on the EA6500 and start again with everything else switched off as a precaution ?
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Feb 9, 2013
This issue seems to happen about once every week or so. I get the router settings all configured and I'm able to access it from Cloud Connect and from the APP on my smartphone. After about a week, it's no longer accessible from cloudconnect, I can access it from my smartphone, but it shows that there are no devices connected (when they are actually connected). The screen for cloudconnect will come up after I sign in, but it just has the circling dots in the center of the screen saying "waiting" and it will do this until I close out explorer. The only way I've found to resolve this is to reset the router and set everything from scratch.
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Feb 22, 2013
I have a big problem with my Cisco EA6500 router. I have a domain that is pointing to my public IP address of the home network. I have various computers and applications that listen on different ports for various reasons on this network. Everything worked fine until a week or so ago when I had to restart the router. The reason was that while I did a routine change (add a Mac filter for wireless) the router stopped responding. After restarting it, I could not access the home computers through the domain name (public IP) while being inside the network. If I try from outside my LAN it works fine but when trying from within the LAN the hostname and IP are not reachable. Also, everything works from inside the LAN if I'm using LAN IPs.
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Oct 30, 2012
I set up EA6500. All kinds of problems with anything on the 2.4 MHz band. My wireless desktop on the 5.0 MHz band was flawless. So I ran Xirrus Wi-Fi Inspector (freeware). The router is transmitting two 2.4 MHz signals! One is the SSID I set up and named. The other one is identical in every way except that the BSSID is slightly different. It is a non-broadcasted SSID that shows up on every device as "Other Network." I was on the phone with Cisco Support tonite, and they were great as usual but had no answer. If you change the channel on the 2.4 MHz band, the shadow network also changes to the same channel (this blew the Tech's mind). We reset the router to factory settings and started over. They are calling me back tomorrow. This router has great features on paper, but so far, it has not delivered.
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Oct 2, 2012
The only way I could get my EA6500 to work as auto DHCP to my Roadrunner Motorola SBV5220 Surfboard cable modem was to disable IPv6 support on the router. It appears that the EA6500 attempts to issue the DHCP request for address assignment from the modem using IPv6. I could see the status of "Connecting" for IPv6 in the Diagnosis Reports and it would hang. Once I disabled IPv6, the modem assigned an IPv4 address and everything worked fine. However, am I giving up any functionality by having to do this? I bought this router and the WUMC710 Universal Media Connector for the 5GHz connectivity for streaming and just wondered if I'm impacting UMC performance or any other functions of the router by having to disable IPv6.
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Jan 23, 2013
I currently have my EA6500 behind verizon fios router. I have 5 static IP addresses assigned to FIOS router, however the machines I want to connect to are behing EA6500. It's a dual NAT scenario:
Public IP - FIOS Router - 192.168.1.0/24 network - EA6500 - 192.168.2.0/24 network
What I would like to do is for each public IP address, I would like to forward traffic to a particular host on 192.168.2.0 network. I can easily configure FIOS router for static NAT and assign one internal IP (from 192.168.1.0 range) for each public IP. However, I don't see a way to assign multiple IPs from 192.168.1.0 network to EA6500 internet interface.
I don't want to use EA6500 as a bridge as it will pretty much reduce my EA6500 to a very expensive GigE switch.
Is this possible? Or should I replace it with something more useful like a business router? This is for my home so I would like to avoid buying an expensive business router.
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Mar 4, 2013
I am interested in running the EA6500 without all the Cloud Connect software etc. Is this possible? Is there a basic way to set this up without that requirement?
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Apr 13, 2013
I just bought the EA6500 last week. Had to RMA it on Monday and got the new one today. The issue still persists. The power light is constantly blinking and my computer is unable to obtain an IP address from it. I contacted tech support and was unable to get the issue resolved so I had it exchanged believing it was defective. The new one does the same thing. When I connect my computer to it, the light on my Ethernet port stays a solid orange instead of green like it does for my usual router. The Cisco light is constantly blinking.
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Mar 8, 2013
I have two USB drives connected to my EA6500. When I use the ip to connect to them everything works just fine, but I cant map the drives. If I access map drives, I cant do anything with the files. It looses connection all the time.
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Feb 2, 2013
I've noticed that my pings on all my devices go up when I enable QOS.This even happens on the PC which has high priority.The ping times go up by an average of 6ms, so if I normally have a 14 ping to a host it will now be 21.I've tested this by turning media prioritization on and off and everytime its turned on this seems to happen, although sometimes it requires a router or pc reboot before the issue arrises.
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Apr 1, 2013
I have it set up as Capri (2.4 GHz) and CapriHD (5 GHz). CapriHD was intended only for HD video traffic. My wife's iphone 4S can only use 2.4 GHz, and it suddenly quit connecting after 1-2 months of use. My iphone 5 can use either band and it can only connect on 5 GHz. This problem MIGHT correspond to the recent firmware upgrade? I was traveling a lot around that time so can't be sure that is a culprit.Really thought the problem was the hardware, so I replaced it with a new EA6500 and getting the same result.
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Mar 2, 2013
Can the EA6500 be set up as an access point connected to a remote router which has a connection to the DSL modem?I want to replace one of my wireless access points with a faster wireless interface, but this will be connected via hard wire CAT-5 cable located away from my modem/router.
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Oct 5, 2012
linksys ea4500 vs the linksys ea6500? is there any real difference?
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Apr 21, 2013
This router is resetting to default(erase router name and passwords and resetting router login to default. only thing i see is my sons has a iphone that will use the wifi and i have set parental restriction on it during certian hours. This past 3 time it has reset in 2 weeks his phone with the parental restricions are common. one other thing is i use the app on my droid to check settings on the router .
so th ecommon points here are one one using wifi threw router and has restrictions on it and outer is me with the linksys app to log into my rrouter and make a change like yuring on parental controls on..
but what happens is the router will reboot and renames itself to cisc05179 and cleared all protection and sets router to unsecured.
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