Linksys Wireless Router :: Ea6500 / Log In Error And Poor Wifi Speed?
Jan 19, 2013
I just picked up a EA6500 wireless router today and I am a bit disappointed. I paid $199 for this router because I was hoping to take advantage of of fast N speeds and the advanced features it offers.When I first logged in to set up the router, I saw an amber exclamation point with a note that read "Updating Linksys Smart Wi-Fi Service". When I put my password in I was met with a "Unexpected Error" message.Also, the firmware updater doesn't work. Now on to the more bothersome issue. Wireless speed is poor. I replaced a WRT160NL router with this one. On my old router using WPA2-Personal (AES) I would see speeds of ~300 Mbps. On my EA6500, I see 120 Mbps. I have checked and double checked all wireless and security settings and don't see anything that looks wrong.
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Jan 4, 2013
I own a ea4500 wireless router, I have tested the speed at speedtest.net and wirelessly I get around 9 mbps. My speed is 23 mbps when I hard wired the pc. I have check the speed on a tablet ( android ), pc and a mac to about 5 feet away from the router with no walls or anything between the two devices.I have checked all the settings but I don't see anything wrong, I have changed to N mode only to make sure I use top speed.All my devices are able to use N.
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Dec 30, 2012
I just got my EA6500 router before the holidays and set it up before going on vacation so I can't be sure that wireless was ever working at full speed, due to lack of testing. As it stands now my desktop (hardwired into the router) gets d/u speeds of around 16 to 20 Mbps down and 1 to 2 Mbps up, this is pretty standard from my old router and in the range for what I pay RCN in Massachusetts for. When I connect my wife's Mac and my Laptop to the wireless I get in the range of 1 to 2 Mbps down and 1 to 2 Mbps up
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Sep 20, 2012
I have tried all the speed test sites and tried downloads with and without my EA2700. Every test shows about half the perfomance when connected through the router. My speed tests at speedtest.net with a direct connection are in the 21-26Mbps range, the same tests run about a minute later through the EA2700 fall in the 10-12Mbps range with spikes up to 17Mbps.I've reset the router and modem.I've gone back to the 1.0.14.129982 Firmware (which it's currently on)I've set the MTU everywhere from 1400 to 1500 (literally EVERY setting for at least a couple of hours) it is 1492 currently. None of these have worked. In addition, when a large stream starts, such as a Steam download, I will lose ALL connectivity. Going in to Network and Sharing and clicking to connect to the internet restores the connection, no need to reset any hardware (which is odd in itself). I have had MANY routers over the years and I've all but exhausted support with service provider as the connection is solid if I eliminate the router.Main machine is a Windows 7 Home edition Total of 5 machines, 3 of which see regular use All machines go through a Trendnet 16 port switch and performance is the same direct or through the switch I m on Brighthouse in Central Florida and have all but exhausted their support.
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May 31, 2011
Enabling auto detection of the upstream bandwidth in the qos tab results in a significantly lower than normal maximum upload speed? I have the Blast plan from comcast (20/2 sustained; 30/4 with powerboost). Here are the results.
With the Qos OFF:
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Jan 26, 2013
I just installed my new EA6500 and everything works ok I think, Netflix across my PS3 is ok, laptop connects, and smartphones connect. The problem is that my Internet connection to my desktop (wired) PC is slow as mud. My ISP is a fiber optic provider and although I'm not sure exactly what my connection speeds are my Internet connection has always been blistering fast. With everything other than two smartphones turned off my desktops Internet access is slow. How to get my speed back and still use my new router?
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Feb 18, 2013
I've a problem with the internet speed of my ADSL line(20Mega). Now I've the following components: D-link DSL-320 B (modem)+Cisco Linksys EA6500. If I start a Speed test the result its only 4M in download, while i remove the router and i connect my Pc directly to modem, the speed test results its 13-14M.
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Nov 1, 2012
What's the point for two options, auto or 20 mhz only? there is no third option so if you choose auto its still 20 mhz am i right?BTW i had to change channel width to 20 mhz only because under auto the speed was horrible.
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Apr 20, 2013
I bought a new CISCO EA6500. During, first setting up, error was occurred. And, I cannot do anything with this product. How can I setup this one?
Error code: 0x82BF0306
Error description: A JNAP call to the device failed for an unknown reason.
Model name: EA6500
Model description: unknown
Serial number: unknown
Firmware version: unknown
Operating system: Mac OS X 10.8.3
Software version: 2.0.12254.2
Connection type (WAN): unknown
IP address (LAN): unknown
IP address (WAN): unknown
Computer IP address: unknown
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Oct 3, 2012
I get error 2123 whaen I try to access the Security tab. Also, all my port range forwarding settings are gone, and it will not let me enter any new port forwarding settings.
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Feb 15, 2013
When I try the Speed Test on my EA6500 I am getting the following message. "The license for this Speed Test has expired. Please contact the webmaster of this site to let them now.".
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Apr 20, 2013
I Have BT Infinity and they are pushing 70mbps to my house ....i bought an EA6500 and i had real bad internet speed but amazing conection speed with my BT Home HUB3 ... 23Mbps with Cisco EA6500 and 68Mbps with my BT Home Hub3. I found out it was the Media Prioritization so just to be safe i reset my factory settings and made sure it was turned off. Just like magic i get the same now as the BT Home HUB3 .
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Sep 29, 2012
I am backing up massive amounts of data to the cloud. Everytime I do this, the wireless performance on my EA4500 seems to degrade to half its throughput. I am using the 2.4 GHz band.
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Dec 28, 2010
I just discovered that my wireless download speeds are 5Mbps, compared to 16Mbps if my laptop is connected directly to the modem or wired through the router. Uploads are 2Mbps either way. I have a WRT54GS v.6 with firmware version v1.52.8 which I updated today, completed by setting factory default through the router webpage after I discovered this discrepancy. The firmware update did not improve the download speed appreciably, if at all.Should the wireless connection be that much slower than the wired connection through the router? If not, what sort of issues could I be having to account for this?
I did just replace my modem when I discovered I was having erratic speedtests and that corrected that problem. That is when I became aware of the wireless issue, so not sure how long that has been the case. I have Charter's 16/2 HSI, living in a sparsely populated area with solid internet service. There is no external nor internal interference on this 2.4Ghz band.
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Jan 28, 2013
I have been trying to enable the Smart WiFi account for my EA6500 router. I have gone online and established a Smart WiFi account but am unable to associate my EA6500 with the account. I downloaded the tool off the Linksys support site but received the following error message:Error code: 0x82BF010CError description: The connected gateway is not a router.Model name: EA6500Model description: unknownSerial number: unknownFirmware version: unknownOperating system: Windows 7 (64-bit) SP 1Software version: 2.0.12332.0Connection type (WAN): unknownIP address (LAN): 192.168.1.254IP address (WAN): unknownComputer IP address: 192.168.1.67? I have DHCP disabled on the EA6500.
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Mar 4, 2013
My Linksys EA6500 could not connect to the internet and have been getting 502 badgate.
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Mar 19, 2013
To preface this message I need to state that I am functionally illiterate when it comes to any kind of networking. I just replaced an old Linksys wireless-G router with a new Linksys EA6500 router. My needs are as follows: I am connecting 4 desktop computers (two personal and two business) via Ethernet cables. In addition there will be three smart phones, two DVD players and one game console connected wirelessly. In the future I will add a printer, hard drive and more wireless devices. After installing the hardware and running the setup disk all four computers wired with Ethernet cables worked fine (although they are not set up to communicate or share files with one another - they only need to access the internet. My problem is with the wireless connectivity. I cannot get any one of the wireless devices to work.
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Nov 20, 2012
Do I need to portforward a port for logging into my Linksys EA6500 smart wifi router from outside home? I can only login when I'm om LAN or wifi..Another question: Can I only login to the same router using an app? Isn't there a way to login via browser?
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Dec 30, 2012
Since I have installed my new router, a Linksys EA6500, I have many problems to connect to my Exchange Server, which is located in my house, via Wifi. I tried to synchronize my Iphone and my Samsung tablet but it won't work. Most of the times I get the message that the Exchange server cannot be connected. When I turn off my Wifi en connect via my mobile provider I have no problems. When I am on a third party wifi I also can connect my server. Seems my own wifi causes lots of problems.
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Mar 21, 2013
Although EA6500 states support for WPA devices it appears that some B devices (like HP Wi-Fi printer PSC 2510) are not supported. The lack of support seems due to the lack of WPA with TKIP encryption, only the newer EAS encryption appears to be available.
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Mar 9, 2013
have a problem with my EA6500 router. I can't connect to the internet, the connexion works fine. But, everytime i go on the smart wifi login page, i enter my login and password and then i'm asked to download the software for my EA6500 and to associate it with my account. The problem is that i just can't update it manually because i couldn't ever go on the tools page. Never.So i'm here with a great router but i can't configure it. I asked the support service several times but they always asked me to reset the router. Nothing changes.I 'm still unable to process after the login page, i have created a account successfully, i can login but everytime i just get stucked at " Associate your router with your account" page. My only options there is to click on OKAY or a link to download the firmware on Linksys support. I get the firmware but i can't install it because i can't go in the administrative page.
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Feb 27, 2013
The smart wi-fi app Device List indicates Local Network = 0 (that's incorrect) and Guest Network = 0 (that's correct). When i click Connected Devices for My Network, i see a list of devices but everything indicates 'Offline' and that of course is incorrect.How can i upgrade this software? I recently installed EA6500 and due to being slow, it was recommended to set back to factory default. That process did no go well, so i hope it is not necessary again. This router is not any better then the wrt320N so i am disappointed.
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Sep 21, 2012
I have a Cisco e2500 dual band router.I have a cable modem pulling down 55mps.When I put it through my router I get 22mps wireless and 55mps wired. I want my wireless speed as fast as it can go!I have changed channels, I have gone with just wireless N I have done just Mixed. I contacted customer support and they won't talk to me since I am out of warranty (I just not got internet this fast).One small caveat - when I take the channel selection off auto and change to a preffered channel my one laptop drops connection a lot. We have two laptops and both get the same speed. (No I am not running speed tests with a bunch of other things running etc)
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Aug 3, 2012
So I went out and bought a brand new EA4500, because I thought my old router was bad due to horrific wifi Speeds on my Wireless devices like my laptop and Samsung Galaxy S3. Well now I have the same issue with this new router.My speed from comcast straight from the modem is 25mbps down and 5mbps up, on the routers through a wired connection I get the same thing. As soon as a switch over to Wireless my connection goes from 25mpbs/5mpbs to less then 2mbps down. I've reduced the MTU, and I've tried turning off QoS. Nothing seems to work
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Jul 30, 2011
I recently bought an E4200 and noticed that the wireless speed keeps dropping as it stays connected.As soon as I power it on, my iPhone and notebook connect at 54Mb, but as they remain connected, the speed keeps dropping to 48, 36 and one morning, my phone was oscillating between 5 and 11. The iPhone was almost at the same spot, and the signal was around 85~95%. On my 3 year old DIR-300, the speed don't change at all, and it's in a place where I can see around 15 connections. On the E4200 I can only see 2 other networks.I've already tried switching channels, fixed and auto channel, updating firmware and a few other common configurations. At first, I thought it was my repeater, but I turned it off and it didn't work. Turn my cordless phone off didn't change it also.
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May 9, 2012
Router: WRT54GL v1.1
Firmware: Tomato 1.28.1816
OS: Windows 7 Professional
Wireless adapter: Atheros AR9285 Wireless Network Adapter
I upgraded my Internet speed with my ISP to 60Mbit/s and I get following download results at speedtest.net:Is there a way to speed up my wireless connection with this router? On the sticker it says 54Mbps, so I would guess it should be possible.
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Nov 7, 2011
My internetprovider increased speed from 25 Mbps to 40 Mbps. Providermodem direct to pc via LAN gives indeed speed 40 Mbps. However through router lanport or wireless no higher speed. How comes?
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Jul 18, 2012
I've got a 2 month old e3000 with the latest firmware. (1.04 i believe) I have run speedtests from wired and wireless machines on my network. All of the wired connections show a speed of around 15Mps (which is consistent with my providers guaranteed speed) but when I test any of the wireless connections I get somewhere between 3 and 7 Mps. I get the same degradation in speed when I stand directly next to the e3000.
Other then SSID and Passphrases I have everything set to the default settings. I have rebooted multiple times with no change. The e3000 is mounted on a 2x4 with several feet of clearance all around and is also located in the coolest part of the house. I am using Speedtest.Net for all the tests.
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Aug 3, 2011
I am running an E3000 router with 1.0.04 build 6 Dec 6, 2010 firmware. I have two computers on a wired Gigabit LAN and others on WiFi (802.11g). At first, all works well and I get normal throughput via the WiFi computers.However, after about a week, WiFi speeds crawl to a fraction of what I normally get (from 12-13 Mbps down to 1-2 Mbps and from 4.8 Mbps up to less than 1 Mbps). My cable modem service is 40 Mbps down and 5 Mbps up (I get 38.9 down and 4.9 up via the LAN based computers)
How I resolve this? I need to reboot the router! Once it comes back on-line, my throughput on WiFi is restored UNTIL the following week where speeds are back to a crawl. While WiFi crawls, the LAN based computers still enjoy maximum throughput.
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Mar 10, 2013
How to get WDTV live hub to successfully connect to the E4200 over wifi without getting a DNS error?
My system:
E4200, fw v. 2.1.39.145204
WDTV Live Hum, fw v. 3.08.14
DWA-160 (rev. A) usb wifi dongle fw v. 1.80
My sony wifi equipped blueray connected to the E4200 without trouble and accesses the USB HDD connected to the E4200.
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Jun 22, 2011
My newly installed E1200 only sends speeds of about 16 mbps wireless, but sends the ful 60 mpbs when wired. What is going on. Firmware is up to date. Changing the channels didn't do anything. Is there a way to figure out if the problem is with my laptops wireless card.
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Dec 2, 2012
With my old routeur (wrt310n) I used to be able to limit the wireless speed.I cant seem to find the option with my new routeur, EA3500.did they remove the option ?
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Mar 24, 2012
I have recently purchased a Cisco E4200 to replace my D-LINK DIR-655, which I thought was defective because I was getting slow wirless file transfer speed, regardless of setting, location and client.Using the E4200, when I transfer a file from a PC to another, both connected at 300mb on the 2.4ghz band, the file transfer rate reported by windows 7 and networx is from 2MB/s to 3.5MB/s. I think those transfer rates are not acceptable. Is that a good assumption ? I would expect something in the range of 10MB/s (which is what I get with a cheap dlink router, wired)
I also had great difficulty finding a channel. I had to try them all one-by-one as the auto channel selection made my PCs connect at 130mb.The E4200 is setup as follows:
-WPA-Personal
-Channel 5
-802.11n only
I have tried 3 different computers with different network adapters and they all underperform (IMO..).There are no other wireless networks in my area.I also took the E4200 to my office which is very crowed. Every single channel is occupied by several wireless networks. I get a file transfer speed PC to PC of about 2MB.I basically could have kept my DIR-655 as the speeds are identical.
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