Unable To Access Web-pages In Normal Mode / Works In Safe Mode
Feb 19, 2013
I am not able to connect to any webpages in normal mode, even after restarting i still have the same problem [However it works in safe mode with networking]. The network connections show that it is connected and the signal strength is excellent. I then have to keep restarting the laptop like 3 to 4 times and it works. Its kind of frustrating to keep doing this all the time and besides i am scared by restarting the laptop so many time can harm it.
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Jun 28, 2012
I have ran Superantispyware and malwarebytes and have not found any known issues on my comp. I am running Windows 7 starter on my netbook.Here is my hijack this log[CODE]
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Sep 8, 2012
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 08:36:37, on 9/9/2012
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v9.00 (9.00.8112.16448)
Boot mode: Normal
Running processes:
C:UsersOrePorAppDataLocalGoogleUpdateGoogleUpdate.exe
C:UsersOrePorAppDataRoamingDropboxinDropbox.exe
C:Program Files (x86)Common FilesJavaJava Updatejusched.exe
C:WindowsSysWOW64RunDll32.exe
C:UsersOrePorAppDataLocalGoogleChromeApplicationchrome.exe
[code]....
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Jun 12, 2012
I can use MSN and SKYPE and play games in normal mode but i cant browse web pages properly. They are insanely slow or not working at all. I tried to run in safe mode and everything seems to be fine in there. I tried opera, ie, chrome, mozilla. I saw some post that telling people to run hijack and send the log file so i am sending the log file.[CODE]
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Apr 11, 2011
My PC Info: Tech Support Guy System Info Utility version 1.0.0.1
OS Version: Microsoft� Windows Vista� Home Premium , Service Pack 1, 32 bit
Processor: Intel(R) Core(TM)2 Duo CPU T5850 @ 2.16GHz, x64 Family 6 Model 15 Stepping 13
Processor Count: 2
RAM: 3069 Mb
Graphics Card: ATI Mobility Radeon HD 3450 , 256 Mb
Hard Drives: C: Total - 305242 MB, Free - 252510 MB;
Motherboard: Dell Inc., 0F700C, , .8QQVVG1.CN4864388L1948.
Antivirus: Norton Security Suite, Disabled
So I am having issues connecting to the internet. I can connect during safe mode but not on normal boot. I ran a diagnostic and it said that the IP Gateway failed. I read a previous post and did the command promp "ipconfig/all" and this is what it said:
Microsoft Windows [Version 6.0.6001]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.
C:UsersEbony>ipconfig/all
Windows IP Configuration
Host Name . . . . . . . . . . . . : Ebony-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid[code].....
I have norton, and have recently run Malwarbytes, Microsoft Malicious Removal Tool, and Dell PC Tune Up
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Jan 17, 2011
I have uninstalled my norton,turned off my firewall....still only able to access internet in safe mode!
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Dec 10, 2012
I have tried everything to find out what is blocking my internet connection from working in regular mode for more than 30 seconds. My internet connection works just fine when i boot in Safe mode with networking and thats it.what is blocking my internet connection on my computer! here's my hijack logfile if you need to look at it Running processes:
C:WINXPSystem32smss.exe
C:WINXPsystem32winlogon.exe
C:WINXPsystem32services.exe
C:WINXPsystem32lsass.exe
C:WINXPsystem32svchost.exe
[code].....
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Sep 18, 2011
my internet only works in safe mode with networking but outside of safe mode i dosent work and i cant use the internet as i have seen in other cases they asked for a hijackthis scan so i done one and ask if you wish
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Sep 2, 2012
three days ago my internet worked just fine. now when i came home again, it will only work in safemode with networking.im using ''windows 7'' on a ''Dell Inspiron 660-6823'' and the internet is going wireless
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Oct 14, 2011
My family and I received a Sony Vaio computer as a gift, but for some strange reason the internet only seems to work in safemode.
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Oct 3, 2011
I am unable to connect to the internet unless in safe mode. If I disable my firewall in normal mode I can connect but it seems a bit slow. I have used Hijackthis and it gave me a log file which I can paste if needed. To analyse this tool has not highlighted anything that is dangerous. Why I can't connect to the internet?
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Nov 10, 2012
Worked fine and then all of a sudden the Internet didn't work anymore. So I ran the computer in safe mode and it works fine, but still no luck in regular mode. Ran worm removal and spybot but nothing has worked. Also the windows bar is missing now for some reason. Windows Xp Service Pack 3.
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Jan 25, 2011
Yesterday I picked up a laptop of a friend of mine which had some problems with the Internet connectivity. Turns out, Internet only works when booted in Safe Mode, however, it does ping in Normal Mode so there is connectivity. Tried IE and Firefox, both do not work in Normal Mode and do work in Safe Mode. MSN Messenger won't work in Normal Mode either. After carefully checking the Windows event logs, it looks like some services are not booted in normal mode.I have executed the following steps and measures in order for me to see if I would be able to fix the problem myself.
1) Boot in Normal Mode:
- Checked the settings of the adapter, no exclamation marks or other problems.
- Installed Revo Uninstaller Pro > Uninstalled all present antivirus program
- Installed Microsoft Security Essentials
- Ran a Full scan with Microsoft Securty Essentials; 1 virus > removed (just a virus which gives pop-ups)
- Installed CC Cleaner, cleaned the whole system
- Shut off all antivirus programs, IE and Firefox still not working.
2) Looked for extra information:cmd > Ipconfig/all Normal Mode [code]
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Aug 21, 2012
We bought a Dell XPS 15 laptop a few weeks ago and it has been working perfectly until yesterday. The internet (wifi) is connected at a strong signal but will not access unless it is in safe mode with networking.All other devices are working fine on the wifi (ipad, iphones).
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Mar 19, 2013
Yesterday, My internet kept failing when i was watching youtube videos,so i had to keep toggling the wifi on my laptop. Now ,my network keeps saying no internet access, yet my phone has no issues with the wifi. No, i dont have or use Mcafee. I ran malwarebytes but it didnt find anything. Superantispyware keeps crashing (I dont run both at the same time.)
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May 22, 2012
Since last night, my laptop has just been acting up and being very sluggish. In normal mode, I can connect to the internet fine, but nothing will load. The only way I can get it to work on normal mode is if I clear all of my private data before restarting my laptop, and even then it will only work for a few minutes then stop. Also, when I go to open chrome, it'll usually takes a few seconds before opening, and may even completely freeze up. The only time where I can actually get it to work reliably is when I open up safe mode with networking. I'm afraid it might be a virus or something but I've run scans and everything and nothing has come up.
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Dec 26, 2012
I'm visiting my mom for the holidays and so of course I got roped into her tech problems. She has an emachine with windows 7 that won't browse the internet even though it appears to be connected. The internet works fine in safe mode. She didn't have any antivirus software (in fact, she doesn't have that many programs at all) so I downloaded malware bytes and the scan came back clean.She has Hughesnet (the satellite people) as her ISP and she says that the problem started after they upgraded her modem.I'm a bit stumped as to what the problem could be, since all the google searches I did on the topic seemed to be some kind of problem with antivirus software (having two conflicting, or some kind of wonky settings) or a virus, neither of which seems to be the case.
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Aug 4, 2012
Just finished building my new computer yesterday - i installed windows 7 and all the motherboard drivers etc - everything went smoothly. I then plugged in my ethernet cable but saw that in normal mode my computer had very slow internet. I went into safe mode with networking and tried the internet there and it was its normal speed. Obviously something is booting up in normal mode that is stopping/limiting the connection. I uninstalled norton (came with the motherboard drivers) using the uninstall norton tool, i also uninstalled any other virus protection and disabled my computers firewall but to no avail - it's still real slow.
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Aug 21, 2012
We bought a Dell XPS 15 laptop a few weeks ago and it has been working perfectly until yesterday. The internet (wifi) is connected at a strong signal but will not access unless it is in safe mode with networking.
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May 23, 2012
I have a Windows 7 HP with intel pentium my Internet only works in safemode with networking. Orignially it worked when I used internet explore 64-bit but eventually that stopped working as well. I have 3 accounts on this computer and I need safemode with networking for all of them. I do have both mcfee and norton anti virus i was told that may be the problem however, I do not know how to install either of them.
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Aug 7, 2012
I have a 512MB USB Flash device and was able to boot the IOS on the C2960 from it.After that i tried to Copy the IOS file from the USB to the system flash, but it could not find the USB Device.At plugging in the device the systems tells me: "Transfer type 2 not supported" I configured the USB device in NTFS and FAT both are able to boot with the ROMMON, but the normal system does not accept them and i know i can do the copy over a TFTP from my laptop, but it is strange that rommon accepts the usb device and the system does not?
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Aug 27, 2012
I was provided with a new wireless modem from our internet service provider (the old modem was antiquated and needed updating). After this, i have been unable to connect to the internet on my laptop on a wireless basis. I can search for the modem via the usual means and seemingly connect, but when i am connected it states that i have 'Local Access' only and i am unable to access the internet at all. I am also unable to connect to the internet on a wireless basis when in safe mode.I am however, able to connect using a Ethernet cable from the modem.My laptop is fairly old but it is fine for our needs and thus i do not really want to change it unless totally necessary. I just wonder if it is something relatively simple that i am overlooking?My son also has a more modern laptop, and he tells me that he can use the internet via our new modem without any problems. Which would suggest there is nothing wrong with the modem.The operating system is Windows Vista, if that makes any difference.
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Apr 12, 2011
When I normally start my pc i cant access the internet. I use the built in diagnostic problem program. First it tell me to reset my winsock cause somethings wrong with it, and I do, but then after i restart my pc i still can't connect to internet . So i run the diagnostic thing again and it says something like "contact the person that manages your windows product support or go online to support.microsoft.com/winxp" and I did and nothing worked. But for some strange reason I can access the internet when i run my pc in safe mode with networking. So how can i fix it so than i can access the internet in normal pc mode...? I've tried alot of programs and different form of resetting it in the command prompt.
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Aug 20, 2012
I recently bought a new Dell XPS Ultrabook 13 with i7 processor. It worked fine for about three weeks, then all of a sudden it refuses to connect to the internet. I am still connected to my wifi network, but the network and sharing centre shows the connection as dropped between the hub and the internet. Troubleshooter offers no answers. I know other Windows7 users have experienced this and so I have ALREADY done the following:
Tried accessing the internet in safe mode with networking. This works, so it is not a hardware issue. I can definitely access this web in this way.Rebooting my wireless router etc. I know this is not the issue though, as other devices such as my iPhone can still access the web through it (and the XPS, in safe mode)
Possible spy/mal ware. I think this is unlikely. A) the laptop is new b) I am extremely careful on what I download c) I have run repeated full system scans with both my preloaded AV software (McAfee) andMalwarebytes anti-malware. Neither has unearthed anything at all. Not a single item, and they both are checking against the latest databases.
I ran msconfig and deselected all startup programs and services except MS ones. I also downloaded and did similar through ccleaner. No joy.I checked devices through device manager. All devices seem to be working normally. No conflicts. I disabled and enabled the network wifi miniport adaptors. Again, nothing.The most frustrating thing is that I haven’t actually made any system or setting changes recently, so I don’t understand how this could suddenly have just happened. My only suggestion is that I downloaded the usual round of MS updates the other day.
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Jul 13, 2012
Hi guys. I'm running Windows Vista SP2 on a Dell Laptop XPS. It seems there were some viruses on the system which I have cleaned out, I believe. I have restored some issues with damaged registry and the system seems to be working great other than I cannot get a strong connection to the internet. It will open up when I first log on, but then the connection is intermittent at best. If I log into safe mode with networking then the connection is perfect, no problems. What I can do to restore the connection to the internet?
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May 3, 2012
internet only work in safe mode?
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Aug 29, 2012
My computer came with Mcaffe pre installed on the laptop however did not stop me getting the police e crime unit virus about three weeks ago. To fix this I booted in safe mode and did a system restore to around 3 months before I got the virus. I then installed avast antivirus and did a scan and boot scan which came back with nothing which suggested to me it had gone. This then meant I had both mcaffe and and avast running at the same time. Then until 3 weeks later the internet suddenly stopped working whilst I was on the internet. My laptop sees my router and says it is connected to it but says the router is not connected to the internet. This is false as every other device in the house can connect. However I then tried my computer in safe mode with networking and it can connect to the internet.
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Apr 2, 2011
I can only connect to the net in safe mode. I am wireless.What I have tried:
Scans: Scanned for virus using Microsoft Securty Essential, Malwarebytes and Spybot. There were viruses but they are cleaned now.
Router: I show I am connected to the router. I have unplugged and reset the router.
NIC: I have reset the NIC, shows NIC is working properly
Drivers: Most recent drivers
Firewall/Security: have shut down and tested the internet
CMD: can ping google and others
CMD: reset TCP/IP stack
and many others.
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May 26, 2011
For some reason when I switched on this evening wireless won't work and the screen appears to be in safe mode. I can connect using the cable but wireless seems to gone.
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Sep 8, 2012
I can only connect to the internet via IE9 in safemode with networking. This is my parents PC. As a side note I was able to connect in normal mode with Firefox V4 but accidentally updated to FF12 and now it won't work either. HJT log posted below. I've tried reseting and reinsatalling IE9, flushed the DNS, reset TCPIP. Still nothing.
[code]....
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Feb 7, 2013
My daughters laptop will not connect either wirelessly or via cable apart from in Safe mode with Networking. It has been working fine for over a year and she has not made any radical changes recently and all other devices in our house work and connect fine. I have run various checks including Malwarebytes and their root checker all comes back clean. It is finding the connections fine, just says No Internet access.It is a HP Pavilion g6 running Windows 7, the ipconfig /all is as follows?
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:>ipconfig /all
Windows IP Configuration
Host Name . . . . . . . . . . . . : Danielle-HP
Primary Dns Suffix . . . . . . . :
[code]....
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Aug 7, 2011
My T-mobile dongle works in safe mode but not in normal mode.
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Oct 21, 2011
can open in safe mode only. This is my son's laptop. Yesterday it started not opening up Internet explorer. I ran Mcafee last night. I can open Internet explorer in safe mode but not regular. I checked the proxy it is checked. I am uncertain what else to look at.
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