Vista Laptop Can't Connect To Internet

Sep 7, 2011

My girlfriend has just had Virgin Media installed in her house. She has a vista laptop which she is trying to connect wirelessly to the network. She can connect to the network (she says) but cannot use the internet.She has made sure she is typing in the security key correctly.I got her to try different encryption methods and she says these did not work.Tried resetting the network stack.Tried flushing DNS.Made sure Obtain IP and DNS automatically are checked.Tried setting up a wireless connection manually.There may be other things i've suggested but cant remember at the moment as well.Connecting via an ethernet cable works so its definitely a wireless problem. Her phone works using the wireless network ok, its just the laptop.

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Microsoft Windows [Version 6.0.6002]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.
C:Windowssystem32>ipconfig/all
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[code]...

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[Code].....

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[Code].....

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