Unable To Connect To Wifi On 2nd Laptop

Feb 23, 2011

I am attempting to connect to a residential wireless network on a router that was installed up by an engineer this morning.When the engineer was here he connected an HP laptop using XP to the wireless router. At first there was an issue with the connection (seemingly the same error message I am getting now), he did something to the wireless settings on the laptop, which stupidly I didn't see, and it successfully connected.When I attempted to connect my laptop to the same wireless router I got the same error message:'Connection Unsuccessful'.I clicked Diagnose Problem and got this: 'This computer has got limited or no connectivity'.I first selected the 'Automatically get new IP settings for the network adapter' but this didn't solve the problem. I then viewed the Wireless Network Security Settings and as far as I can see they are identical to those on the HP laptop that has successfully connected: [code] I then connected my laptop to the router using the ADSL cable and was able to connect to the internet, but I am still unable to get a wireless connection. When I view the wireless connections I am 'Connected With Limited Access'.

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[Code]......

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This is what I am working with:

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O/S: Windows 7 home premium Version 6 (build 7601: Service pack 1) 64 bit
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Hard Drive C: 380GB HDD Free: 421 GB
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[code]....

Modem: Videotron Arris Model: TM502G
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how to use a computer in the time before Windows, comfortable with using command prompt. Have fixed many issue over the years with old and crappy computers, through research. Not very familiar with wireless connections. Last week laptop started freezing on Windows load, going automatically to safe mode. If I restart the computer after loading in safe mode, Windows opens fine the second time. Have tried stopping all other programs from loading at start up. If I do a system restore, everything works fine for a few days, then starts freezing on Windows load again. When Window does load I get the application error: The application was unable to start correctly (0xc0150002) click ok to close. but can still log in to Windows. Also, When I plug my cell phone, via USB to computer it charges fine and can upload and download between the phone and laptop, however, if I connect a (USB) thumb drive I cannot open the folder, save to it or open from it. This is the issue I wish to fix first so I don't have to keep switching between my ancient and slow CPU and my Laptop trying to fix the above problem(s): Laptop recently stopped connecting to home WiFi (automatically or manually.) Ran troubleshooters, suggested I do a full power off the router and turn it back on. Did that still not connecting. Did a full power off of laptop and modem and router and restarted everything. Still doesn't work. Used manual Diagnostic tool and it fails the association test, suggests that I check the profile. I don't know much about wireless as I said, so I do not know what profile I need to check or where it is located.The laptop does connect sporadically to the internet at home, via WiFi, for a few minutes at a time on its own, according to the wireless network connections. During this time I see one of two messages in wireless network connections: Unidentified network or limited access. If I go into the network sharing centre it says I am connected to an unidentified public network and shows that this network is not connecting to the internet. If I use the manual diagnostic tool at this time it passes the association test but fails the ping test.

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---------------- Windows IP Configuration
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Primary Dns Suffix . . . . . . . :

[Code].....

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Primary Dns Suffix . . . . . . . :
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[code]....

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Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft� Windows Vista� Home Premium, Service Pack 1, 32 bit
Processor: Intel(R) Core(TM)2 Duo CPU T7300 @ 2.00GHz, x64 Family 6 Model 15 Stepping 10
Processor Count: 2
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Motherboard: Sony Corporation, VAIO
Antivirus: None

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