Can't Connect To Internet Via Wireless Or Cable

Oct 21, 2011

My aunt called me about her laptop not being able to connect to her wireless anymore. It was working fine until last week and since then, she can't get on. She has a netbook that can connect to the wireless and a desktop that's plugged in from the wireless router. When she tries to connect to the wireless, it says it's connected but shows no internet access in the Network Sharing Center.

I tried plugging it in directly from the router and I get the same message. I've made sure to enable the wireless and have even uninstalled and reinstalled the latest driver for the card. It's an Acer laptop with the network adapters Atheros AR5B95 Wireless adapter and Atheros AR8152/8158 PCI-E Fast Ethernet Controller.

I have even brought her laptop to my house and tried to connect via wireless and a direct cable, but I get the same issue.

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[code]...

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