Cisco Firewall :: ASA 5520 - User Lose Session With Server While VPN Still Established
Jul 7, 2012
i have user connected to office using Cisco vpn client , Cisco asa 5520 acts as vpn gateway, frequently the users got disconnected from the server while the VPN still established and not disconnected!
what is the cause of the issue , where the fault is located ? how to start the troubleshooting to figure out the issue?
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Jan 16, 2012
I have one ASA5520 with version 8.4(3), and a few ACL rules defined. One ACL is permit traffic from one interface(EXT_SERVICE) to another interface(DMZ_SERVICE), if i change that rule to deny traffic, all new connections that match the rule is denied, but no the established connectios. ¿Why the established connections can pass the deny rule? ¿How I can change that? I need create a ACL with deny type and stop all comunications that is running and match the deny rule.
Running-config of my ASA5520:
ciscoasa# show run
: Saved
:
ASA Version 8.4(3)
!
hostname ciscoasa
enable password 8ay2wjIyt7RRXU24 encrypted passwd 2wFQnbNIdI.2KYtU encrypted names !
interface GigabitEthernet0/0
[Code] ........
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Oct 10, 2011
I want to create a local user in my Cisco ASA 5520 to allow the user to use the ASDM in Read-Only mode. I want the user to view the Dashboard only.
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Jun 4, 2012
I have inherited the support of an ASA5520 running 8.0(3)12 code and I believe I have a pretty simple question here that I haven't been able to figure out on my own. I have a few users that connect to the box via IPSEC VPN client connections. They want to be able to leave up a RDP based connection, for monitoring purposes, for a most of the day, but thier RDP connection keeps getting discounnted after a few hours. The VPN connection never gets disconnected, just the RDP session running through it. I have another box running 8.0(4) code and they can leave up the RDP sessions as long as they like without getting disconnected from the server(s). I have compared the configs of both boxes and don't see any glsring differences in regards to the configuration that would cuase the RDP sessions to either to stay up or be disconnected after an inactivity type scenario.
What to look for in regards to identifying the timer that is disconnecting the RDP session after a period of time.
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Jun 5, 2012
I have an ASA 5520 for my firewall. (ver 8.0(4))I have an external hyperlink that works from dsl at home but not from behind my corperate firewall.When I filter my real-time log viewer for this destination address I see the build up and immediate teardown of the session.The log indicates the teardown was initiated from inside.The informational alerts are
Built outbound TCP connection 726440542 for outside:201.116.168.172/6666 to inside:172.16.x.x/3586 (65.204.x.x/52001)
Teardown TCP connection 726440542 for outside:201.116.168.172/6666 to inside:172.16.x.x/3586 duration 0:00:00 bytes 77 TCP Reset-I
Reset-I means that something (the firewall or my pc which is the source) is telling the firewall to end the session.
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Apr 10, 2012
I have installed the ACS 5.1 and linked to my WLC, and when I enter my Logeo I agree Signature: User and password whenever you want from different devices, I want to do is only allow a user to one session at a time.
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Oct 8, 2012
I have a user authentication issue with our WLAN deployment. My issue relates to the guest access WLAN. First a brief descrition of our setup. We have a local WLC in the branch office (5508) with two SSIDs configured, CorpNet for the internal network and GuestNet of external guest access. We also have a WLC (5508) in the DMZ to provide the guest access. We are using Cisco ISE server to authenticate guest users via a web portal.
The authentication process works as it should. An external client gets an IP in the DMZ and is redirected to the web portal to authenticate their account. When they do they are able to access and browse the internet. No problems. My issue is that if we disable their account (ie suspend or delete it) in ISE it does not seem to terminate the users session and they can continue to have internet access. What I would like to happen is that when the account is disabled in ISE then the associated device's access to the internet is removed.
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May 31, 2012
I am running a guest wireless network on a Cisco 5508 WLC with 6.0.202.0 code. My syslog is filling up with the following error message:
WLC: *May 15 12:32:59.244: %AAA-3-VALIDATE_GUEST_SESSION_FAILED: file_db.c:3968 Guest user session validation failed for guest_user10. Index provided is out of range..
The user that is assigned to the guest_user10 account works fine and has no idea this error is occurring.
This error message is occuring exactly every 15 minutes 24x7.
I believe I have a rogue user who has setup a device to try and login to the guest network automatically, every 15 minutes with the guest_user10 credentials. I need to track this device down. I need a way to find either the MAC or IP address of the device that is causing this error message. I have tried turning on AAA debugging on the controller but I dont get anything more than the above error. I have also tried using WCS to look at the client history but it only show the normal activity.
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May 22, 2013
I have ASA 5520 installed. I want to use ntp server for firewall clock setting. I found one open-access ntp server (stratum 2) in Los Angeles:
[URL] 209.151.225.100
Can I use the following command to set ntp server?
ntp server 209.151.225.100 source outside.
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Aug 2, 2011
I tried the solution posted at [URL] however it did not work on my ASA5505 8.4(2). I thought that it may be because I only have a single public address so the web server is responding to port forwarding through the one public IP already. looking in ASDM it appears to indicate that a configured access list is blocking the server from responding to the internal hosts.
object network Private_IP
host 192.168.1.15
object network Public_IP
host 1.1.1.1
object-group network internal_net
[code]....
Can I fix an access list (or something) to make this work or am I wishing for too much with only one public IP? This worked by default on my Netgear firewall.
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Jul 20, 2011
how to reset old TCP session on cisco ASA 5520?
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Mar 22, 2011
I am configuring remote access VPN on a cisco router 3845. Works fine.
I was looking for configuring session and idle time configuration for groups and eventually users.
I am using the following Cisco VPN remote access configuration :
crypto isakmp client configuration group mygroup
key xxx
pool mypool
acl 101
max-logins 3
banner ^CHelloo ^C
Is there any command in cisco ios similar to Cisco ASA vpn group 1 session-timeout?
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Jul 23, 2012
I've got a remote site which is connected to the headquarters via VPN site to site IP Sec tunnel. When I am in my office I have no problem to reach the remote network, but, when I try to connect to the remote network via VPN client, I can't reach it.in the remote office I've hot a Router 3800 (Cisco IOS Software, 3800 Software (C3845-DVENTERPRISEK9-M), Version 12.4(13c), RELEASE SOFTWARE (fc2)) in the headquarters I've got an ASA 5520 Version 8.0(3) I've chequed access-list, and network objects and it seems everythink ok.
local network: 10.30.0.0 0.0.0.0
remote network 10.31.0.0 0.0.0.0
ASA
object-group network remote-network
network-object 172.16.27.0 255.255.255.0
[code]....
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Sep 1, 2011
Per PCI & company policy all VPN users have a 12 hour session limit. They will disconnected after 12 hours regardless of use. Is there any way to send a message prior to the 12 hour limit to warn the users that they will be disconnected in x minutes? I'm running SSL VPN on a ASA 5520 ver 8.4(1)
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Dec 13, 2012
How can I access my webserver (on my private LAN) from the internet? INTERNET------------(53.X.X.1 )ASA(192.X.X.X)DMZ-----------(192.X.X.80)HTTP SERVER. I can ping my public address on the ASA outside interface 53.X.X.1 form the internet, but I'm not sure how to do this. I tried to NAT, but I'm failing.
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Mar 18, 2013
We try to establish a Site-To-Site- IP Sec- connection between a Cisco 876 (local site) and a Check Point-firewall (remote site). The Cisco 876 is not directly connected to the internet, but is behind a DSL- Router with port-forwarding, forwarding ports 500 and 4500. The running config of the Cisco 876 is appended to this discussion thread. Unfortunately I get no output when debugging the connection with commands "debug crypto isakmp" and "debug crypto ipsec".
From the Checkpoint-firewall point of view the connection seems to establish, but there is no ping answer.
The server on the local site that should be reached from the network behind the Checkpoint-firewall has a routing entry "route -P add [inside ip-net remote] 255.255.255.0 [inside ip local]" (see also appended running config for naming of ip- addresses). Establishing a Cisco VPN- Client connection to the same Cisco 876 router works fine.
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Oct 29, 2012
I have a problem on a Cisco ASA5520 version 8.2(5). A customer has set up a syslog to keep tracks of tcp sessions made by vpn users. On the syslog we filter %ASA-6-302013 and %ASA-6-302014 log messages, respectively: Built inbound TCP connection and Teardown TCP connection. When the connection is made by a vpn user, at the end of the log line you see the vpn username which should be the same in both the messages for the same connection. I have verified that when a user, let's say UserA, disconnects from the vpn, their tcp sessions are not properly closed; if another user, let's say UserB, establish a VPN immeditaely after and gets the same IP address previously assigned to UserA, the log sessions are recored with UserA in the %ASA-6-302013 message and UserB in the %ASA-6-302014 message. I presume this is due to the fact the tcp sessions are not tore down when the first user disconnects and it looks like a bug to me but I didn't find it referenced anywhere. Is there a way to have all tcp session tore down when a user disconnects the VPN connection?
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Jun 28, 2012
I Have web server (linux) sits in the DMZ (asa 5520) segment and this server should be accessible form the internet,
1)how to make this server https based access over SSL
2)how to protect this server form network and security standpoint?
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Mar 28, 2011
currently my firewall is Microsoft ISA Server 2006 and im using it very nicely but based on some security treats im changing my firewall from isa to ASA 5520 but im facing a problem that my i had installed on software name Soft Perfect Bandwdith Manager and i was limiting each users based on their MAC address to prevent using of full bandwidth in my internet so thats why i had a very relialble internet useage in my network.
after many search and searching i didnt find a good software or hardware that should support with Cisco ASA Apliances to support bandwidth management for endpoint users and etc and this is very troubel i dont want all users to use full badnwidth in my company becouse i have only 2MB internet badnwith taken via VSAT connection
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Jul 18, 2012
I have the following setup
|| Socks Server || >> Switch1 >> ||Cisco 5520 ASA || -->> | Switch 2| -->> Clients
I have a SSH SOCKS tunnel set up on the socks server which is a Linux box. When I connect my machine to the switch 2, I am NOT able to receive and mail by setting up a mail client and it seems SOCKS traffic does not reach the socks server. I can however run a telnet command on port 1080 (socks port) which connects which shows that the port was going through and open. However there was no SOCKS traffic. When I connected the machine to Switch 1, SOCKS traffic worked as expected and I was able to receive mail.
This suggests to me that the ASA has some inherent rule that does not allow SOCKS traffic. IS this true and if so how can I bypass this?
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Aug 23, 2011
I am using ASA 5520 with 8.2.4 IOS. I'm new to ASA/Firewall. I need to do access webserver from outside network.From Laptop (192.168.2.51), If I connect to url... it should open page from 10.10.10.50.I also need to ssh to webserver from laptop. If I ssh to 192.168.2.50 from laptop, it should connect to 10. 10. 10.50. [code]I can't get to webserver from outside network, so now, I connected laptop to directly ASA 5520 outside port with crossover cable.ASA Inside port connects to L3 switch. Webserver also connects to L3 switch. But still doesn't work.
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Oct 2, 2012
We have a Cisco ASA 5520
We are attempting to setup RRAS on Windows 2008R2 using L2TP. Server is on the inside of the network at 10.10.10.20 our ASA is 10.10.10.1 its outside interface is 68.0.0.0.3/28.
I set a static NAT rule to allow all traffic pointed at 68.0.0.4 to be directed to 10.10.10.20 and have ACLs allowing the following.
esp, ah, udp/500, udp/4500, udp/1701
Mac Clients have no issues with but windows clients seem to hang and never connect. I know the ASA configuration is somehow to blame, if I attempt to connect to LAN IP (10.10.10.20) from withn the same network every thing works fine (making sure all the Windows Issues are covered).We have 2 other IPSEC tunnels established to teh ASA from our COLO and a Satalite office, not sure if this makes it any harder.
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Mar 7, 2012
About every 20 minutes, my internet connection, which otherwise runs well, just drops out randomly. When I diagnose the problem, it tells me "Cannot communicate with Primary DNS Server (50.30.208.77)." If I leave it alone, it corrects itself after a couple of minutes, but I can also reset the local area connection and that will get things working again as well. This started a few days ago, and I was hoping it would just go away, but it has not. To reiterate, my connection is fine for about 20 minutes at a time, but then it will just drop out for seemingly no reason. I don't use wi-fi, I'm connected via an ethernet cable to an outlet on my wall. I've tried different cables and the problem persists, so I don't believe it has to do with a faulty cable. I didn't change anything about my hardware or software the day this problem sprung up. [code]
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Mar 19, 2012
We are having several workstations that are momentarily losing connection to our Windows Server 2008 machine that hosts their Documents etc.It seems like a momentary disconnection and not everyone has complained although I'm guessing that unless you are trying to locate a file etc at that moment you might not notice.Here is the error message I see in the event logs on the server:
-Source: srv
-EventID: 2012
-Level: Warning
While transmitting or receiving data, the server encountered a network error. Occassional errors are expected, but large amounts of these indicate a possible error in your network configuration. The error status code is contained within the returned data (formatted as Words) and may point you towards the problem.So, where would you guys start with something like this? Either my HP Procurve 1800-24G doesn't have much in the way of error logs, or I don't know where to look.Would you start with changing port on the switch, changing network cable or do you think it's more likely to be something on the server itself?
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Dec 8, 2012
I have an ASA 5520 with a DMZ with private addresses that I SNAT to my outside network. From inside the DMZ I can reach servers by both the internal private IP and the public IP, except if the IP is from the server trying to connect. So, say I have server1 and server2. I can connect from server1 to server 2 with both public and private, but can't connect from server1 to server1' using the public IP. ASA logs show that packets are being denied due to land attack. DNS doctoring is not an option for me.
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Feb 1, 2013
Roughly 10 or so computers and 10 or so printers connected to a server 2003 machine with att dal internet. Upgraded to att uverse and because of our program that we use (hotel management software) we have to keep the gateway / ip's all the same. Well for whatever reason, just so happen that our specific info that we have to use, the uverse modem has reserved for its self and we cant use it on there. We hook up a cisco e1000 router and have it act as the gateway so that we can configure our settings the way we need. Get everything going just perfectly fine. Sometime that night, 2 of the computers lose server/networked files access, but still have internet access. They only lose access to shared files, printers, etc... Logging off/on or restarting the pc's fixes the problem. But then every night almost like clockwork around the same time frame, it all happens again. I've changed ip's on the machines, changed settings here and there, but nothing has fixed the problem. The biggest pain is, I cant replicate the problem, I have to waot until that night to know if what I did worked or not. The last thing I tried was changing the lease expire timer in the router from 24 hours to 7 days. I figured I'd give that a try since it seems that its almost 24 hours exactly between errors.
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Mar 3, 2013
I have a 5520 in production at a customer's site between an outside 802.11 network and an inside server. The server can get to outside hosts OK, and the traffic is being NATed properly, and sockets initiated by the server on the inside can pass data both ways, but I need to allow outside hosts the ability to send 'announcement' UDP packets to the inside server. I thought this might be an outside-NAT-required issue to get the traffic routed, but I need the inside server to see the actual outside host source IP in the UDP packet, so I basically set the outside host up similar to the inside host, just without the NAT table on the firewall -- it's subnet is outside the destination (inside server) subnet, and its gateway is the outside interface of the ASA, the same way the inside server is able to get to hosts outside. The firewall should just route the packet with a destination of the inside subnet once it sees that it hits a 'permit' ACL.
I have the appropriate ACL's set up, and when I do 'show access-list' I see policy hits for the 'permit' statements where the outside host is generating the announcement and it's hitting the ACL. I even duplicated the ACL into list 101 and 102, and applied 101 for inbound traffic on the outside int, and applied 102 for outbound traffic on the inside int, and I'm seeing policy hits on both permit statements outside and inside, so it looks like the traffic is being passed on to the inside interface and permitted, but the server isn't seeing the packets.
I can ping the outside interface from the outside, but cannot ping the inside interface or any inside hosts from the outside, even though I have 'permit icmp any any' enabled on the ACL on both ints. When I remove the firewall and put the outside clients on the same subnet, the server sees the packets just fine.
I set up the same scenario in my lab with an ASA 5505, with the same results. Below is the running config from the 5505 in the lab. The production firewall is running a slightly older version of ASA, so I made the configuration as basic as possible on the 5505 to match the config in the field:
: Saved
:
ASA Version 8.3(1)
!
hostname ciscoasa
enable password Guh9Xxhb9mcC8lV1 encrypted
passwd 2KFQnbNIdI.2KYOU encrypted
names
!
interface Vlan2
description Outside WAN Interface
nameif outside
security-level 0
ip address 192.168.10.1 255.255.255.0
!
interface Vlan3
description Inside LAN Interface
nameif inside(code)
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May 17, 2011
i have asa 5505 with the asdm v5.2 (4), and the asa v7.2(4). This platform has a base license. if i upgrade adsm and asa on v6.2(1) and v8.2(2) if I lose my license and that you need to activate them? i configured site to site vpn (this firewall and the another) that i lose my configuration if i upgrade my firewall.
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Jun 1, 2012
WE have to deploy ASA5585 in between User vlans & server vlans. we have to find all the ports that needs to be opened on firewall. any tools to do same.
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Jun 26, 2010
I am using ASA5520 with webvpn for file sharing. But recently we just upgraded the OS that accommodate file shared folder from win2003 R2 32bit to windows server 2008 R2 64bit. Now I have a problem with accessing file share by ASA webvpn, it appears error contacting host, we have tested the file shared of webvpn on the other OS windows 2003 and windows 2008, they are working on these OS except win2008 R2. Current the ASA OS version is 8.0(2). And the windows firewall has been disabed.
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Jun 2, 2012
What command sequence disconnects you from a TS session? My setup is as followsr1 > TS > 2009-2621XM 2010-3825-R1 2011-3825-R2I can connect from the TS to any of the devices. The issue is that I am telnet'd to r1 and from there telnet'd to the TS. So when I type "Crtl+Shft+6, x" I go directly back to r1 and not the TS. Furthermore if I resume the session on r1 the TS is still connected to whatever session I was in prior to disconnecting. I've experimented with the disconnect and escape characters but I'm at a loss what it is that changes this.
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Apr 20, 2009
We are using an ASA 5510 and remote access (SSL VPN) using the AnyConnect client.
Is it possible to display a user message when a user connects using the AnyConnect client, matching a specific dynamic access policy? Can the message be displayed when the action is "Continue" rather than "Terminate"? I can't seem to get this to work and wondered if there was a LUA function to do this.
We have a DAP which gives a restricted ACL when the user's anti-virus is out of date, and I wanted to notify the user to update their anti-virus and reconnect.
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Mar 21, 2012
Is it possible for AnyConnect to utilise the backup server defined in the connection profile when the session limit is hit on an ASA? Essentially if I hit the 250 limit on my ASA 5510 in Region A, will it try the backup server ASA defined in the connection profile which is in Region B?
From what I have read, the backup server only kicks in when the AnyConnect client cannot connect, but in this scenario it will connect but get an error message.
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