Cisco Routers :: RV016 V2 Connection Unable To Access Internet - DNS Related
Jun 27, 2012
We have an RV016 (hardware version 2, firmware version 3.0.2.01) behind a cable modem. Attached to this RV016 is a switch to which our other devices are connected. Among those is another switch, a wireless access point and our VOIP phone system.
The issue with this setup seems to be as follows:
The Mac machines at our office seem to be unable to get internet access reliably. What we have observed is that a connection to the wireless access point is made. Google will load fine, then when performing a search it comes back with either a dns lookup error or just says that the site can't be found. Sometimes sites will load just fine, sometimes they don't. Our Windows or Ubuntu machines in our office hardly ever have that issue, but they do on occasion. Essentially internet is usable on Windows and Ubuntu, but not on a newer Mac. Mainly three Macs are affected that run a newer OS. Two other Macs (older OS) seem to be fine. My coworkers (who have that issue at work) report that at home they do not.
The DNS servers on the router were set to our ISPs addresses. I have since changed them to opendns servers. The issue persists.
When connecting a MacBook directly to the cable modem, everything works fine. Since we are using NAT, I do need to use the router. There are devices attached to it that these users need to be able to get to.
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Nov 4, 2011
We are having several issues with the new batch of RV016 (rebranded as cisco and with cisco firmware. The Cisco RV016’s are configured to load balance aDSL internet access from 4 Cisco 877 modems/routers. Ports used are WAN1, WAN2, WAN3, WAN4.
Issues are: WAN 1 port resets to 0.0.0.0 regularly and traffic on WAN 1 fails DNS fails regularly behind the RV016 onlyIntermittent internet connection behind the RV016Slow internet connection behind the RV016Extremely slow DNS query and reply behind the RV016 (DNS resolve takes 1min -1m30)
The issues above are reported from different deployment sites and with different scenarios.
We also test above with Code...
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Dec 2, 2011
I just installed a new RV016, and have it up and running currently using just one WAN (cable) on the Internet2 port. Just FYI I do plan to have a second WAN on Internet1 (DSL) once I get this next step working and want that to be the dafault provider, hence the use of Internet2 for this first connection.I already have a WRVS4400N installed that has a whole network on it that will be independant to the new the network and am trying to connect the WRVS4400N to my RV016. It is currently plugged into port 8 of the RV016 and the port is currently set to VLAN2.I know just enough to be a danger to myself here. :-) The RV016 is using the default IP of 192.168.1.1 while the WRVS4400N uses 192.168.10.1.I do know that "Typically, a Cisco RV0xx Series router is used as an access router, with a single LAN subnet. By default, the firewall is pre-configured to deny LAN access if the source IP address is on a different subnet than the router’s LAN IP address. However, you can enable multiple subnets to allow this router to work as an edge device that provides Internet connectivity to different subnets in your LAN."Hence I have added added the 192.168.10.1 subnet with mask 255.255.255.0 (to the RV016) and have tried switching the WRVS4400N from Gateway mode to Router mode. The RV016 can see it but nothing on the WRVS4400N network has any internet access, while computers on RV016 do. I assume this is because of the firewall blocking the traffic.
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Feb 9, 2013
We recently moved to a new office and currently have three ISPs(DSL, SAT, 4G) because we are unable to get Cable nor Fiber services. We have anywhere between 7-20 Remote Desktop connections(with lot of file transfers) and 8 VOIP lines. Basically, we need to bind certain services to specific WAN links in order to make everything work somewhat decent because of the limited bandwidth and/or latency of each ISP.
I would like to double check if the bindings are working for the specific services, and it has been difficult to verify if the settings in the RV016 are working. I believe it's not working 100%, and I need a way to check and make sure that my settings are being followed.
What would be the best way to check the current connections to see if the service is being routed via the WAN link specified in my setting? My RV016 is HW ver 3, but not the latest firmware. Purchased about 2 months ago.
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Sep 12, 2012
I am having problem when try to connect through VPN from MacOS to my RV016 router.The situation is like this. I can connect to the router,the connection is succesfull, but when I try access resources inside the network it disconnects me.The message is "You are dissconnected by the PPTP Server". I encountered this problem on MacOS Snow Leopard and Lion. I tried to connect from 3 different Apple machines, but the problem is the same.
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Oct 25, 2011
used to be able to access this secure website [URL] prior to a firmware upgrade. Can no longer access. On Firmware Version: 3.0.2.01-tm. Assuming there's some default setting in the firewall?
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Apr 29, 2013
I know this *should* be simple but having a devil of a time getting it to work.
I have 2 routers. Both have a static ip. Each is setup for a different private subnet. At the moment they are not connected to each other. Consider this setup (made up numbers obviously):
RV016
has 13 lan ports, 2 internet ports, 1 dmz port
Internet port: 10.10.10.10
[Code].....
I'd like clients on the rv082 lan to be able to access the printer on the rv016 lan, and use the rv016 as an alternate internet connection (optional). I would prefer the rv016 client not be able to access the rv082.
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Feb 16, 2012
We have had our router and remote computers set up with Quick VPN for over a year. We've had our share of problems but have worked around them.
Now, out of the blue, no one can connect to the VPN. I went in to try to do some 'troubleshooting' and the ONLY thing that allows our VPN connection to go through is to completely disable the RV016 firewall. We have too many remote users to actually start and stop the firewall everytime someone needs the VPN connection.
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Jul 4, 2012
My company is using an RV016 router as a gateway to our internal network. My end goal is to allow remote users to access network shares via Samba.I've been trying to create a VPN using the router with absolutely no luck. I've tried QuickVPN. I've tried creating a client-to-site group vpn. I've tried creating a client-to-site tunnel vpn. I've tried pptp. Nothing will allow me to establish a VPN connection. Sometimes there is information logged in the router but most of the time there is not.
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Mar 17, 2013
found that the problem is (temporarity) corrected after we power cycle the router.
The firmware installed in the latest published. See below:
System Information
Serial Number : NKS15481665 Firmware Version : v4.2.1.02 (Jan 18 2012 14:10:55)
PID VID : RV016 V03 Firmware MD5 Checksum : a9817f2dbdcbd6a5c109eaa21b1c3545 ystem InformationSerial Number : NKS15481665 Firmware Version : v4.2.1.02 (Jan 18 2012 14:10:55) PID VID : RV016 V03 Firmware MD5 Checksum : a9817f2dbdcbd6a5c109eaa21b1c3545
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Dec 22, 2012
Have completed a Power Cycle.The affected machine is a HP Elite m9150F desktop. The symptoms include the following:
- neither the LAN connection or the wireless connction will access the internet through Internet Explorer
- microsoft email will not send and recieve
- Steam will not connect
- Norton 360 will connect to live update and download
- taskbar icon shows LAN connection is OK
- When I open Network and Sharing, the network map shows this pc is connected to internet through named network.
- Local Area Connection Status show 197,816 bytes sent and 311,088 recieved.
We have 2 laptops connected to the same wireless network working perfectly. There is also another desktop (Dell 8400) with a LAN connection to the router working perfectly. The affected pc (HP m9150f) is also connected to router with a LAN connection. The D-link Dir-615 wireless router is connected to a Shaw Motorolla modem model SB5102. The HP m9150f stopped connecting a few days ago, other than that, it worked fine.how I managed to get 4 computers running on a network in the first place..
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Sep 26, 2012
I am trying to connect internet through Ethernet LAN .But I am unable to access internet. It says unidentified network with limited connectivity or local only access. But the same connection is working fine on other laptop. I checked the device manager and every looks working fine.In my ipconfig /all details, my Eternet LAN physical address shows all zeroes and has no default gateway address .Also the DNS servers address shows some alphabets instead of numbers.
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Feb 3, 2013
Lost connection to Internet though router appears normal. Belkin router, MacBook.
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Aug 22, 2012
I am unable to access the internet even though my wireless connection shows as active and strong. I tried the connection hard wired, but still no access. I ran a malware detector and removed two items, still no internet availability. What should I do?The trouble shooting device says "Firewall may be preventing your program from running". I have McAffee security system installed.
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Nov 24, 2011
I have a sonicwall firewall connected to the LAN port of the RV016 router and two DSL modems connected to the WAN ports.
Ip address allocation:
Firewall
192.168.50.9
RV016
LAN - 192.168.50.10
WAN - 192.168.60.1
WAN - 192.168.61.1
What configurations do I need to enter into the RV016 to allow other networks connected to the firewall(192.168.3.0, 192.168.2.0) to access the internet?
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Apr 4, 2011
The only thing that will connect to my wireless network is internet explorer. I have tried Firefox and other programs I have that require internet and they will not connect.
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Mar 30, 2013
Belkin N750 Router - wired connection can not access Internet. I've tried direct to modem and have no problem, have tried old router, no problem, but if I shut down desktop completely (Win7) and restart, I get no connection. Uninstalling the NIC (Intel 82579V Giga) and restarting, then I get connection again. However, if I start in safe mode with networking, I have no problems at all. I've disabled my firewall to no avail.
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Mar 6, 2013
Setup N600 DB as an access point using the most recent firmware,3.03.12? Once I do I'm not able to access the dashboard even through I enabled the remote management option.
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Jan 27, 2013
I would like to ask if what is the replacement for RV016? Is there any on the ISR G2 that can be set as a mulit-WAN router? Meaning can handle for more than two WAN connections.
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Jan 22, 2010
I have a rv016 that's been in 24x7 operation since I bought it a few years back. It is out of warranty. It is connected to three cable modems on WANs 1-3. Behind it are a bunch of PCs getting IPs via DHCP. There is a gateway to gateway vpn tunnel setup on wan3 to a rv082 at another site. There is a forwarding entry for http to an internal http server. Everything else is pretty much default.
The router is primarily used to aggregate bandwidth for uploading large numbers of photos. The systems behind the router initiate the uploads and the router automatically load balances the outgoing bandwidth.
This was all working fine until just recently. The ISP is Knology who is upgrading each of the 8m/768k cable modems to 25m/5m. They are also moving from DOCSIS 1 to DOCSIS 3. They are currently in the middle of this upgrade and have upgraded the modems to DOCSIS 3 as well as the speeds to 12m/2m. The problem is that the rv016 Network Service Detection, which is set to "Default Gateway" indicates that the modems fail randomly. Usually only one will be failed, but up to two will fail the Network Service Detection simultaneously.
Knology insists that there is nothing wrong with their modems. I have removed a modem from the rv016 when Network Service Detection indicates it is in a failed state and connected it directly to a computer. It will work, but it has a different IP address and default gateway. As soon as I connect it back to the rv016, it works there too, but on the original IP address and gateway. I've only tried this test this twice so far, so it is a bit inconclusive.
Speed tests behind the rv016 are the same as directly connected to one of the cable modems. The router works normally as it has for years. Nothing else is acting funny.
So my question is, is the rv016 failing or is the ISP having problems?
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Jul 22, 2012
Problems on RV016 the firmware, Firmware Version : v4.2.1.02 (Jan 18 2012 14:10:55) on port PPPoE mode. It makes the dial, but not Web browsing correctly. The solution was to return the old version of firmware.
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Nov 22, 2011
I am trying to upgrade my RV016 from 3.0.2.01-tm to 4.0.4.02. I have not received any messages and the log has nothing. I have left the computer and switch for 2 hours and it never seems to end. (serial no. DF0006200812).
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Dec 28, 2011
Is it possible to have this setup on RV016?
WAN1: VOIP traffic (either by port or IP) + failover for WAN 2 WAN2: all other traffic + failover for WAN1 WAN3: failover for WAN1 & WAN2 with connection on demand
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Jul 16, 2012
I have hardware version 2 and firmware 3.0.2.01 (latest firmware available for this hardware version I believe) and I cannot get it to email me logs. I have entered my outlook address and our SMTP server.The log says that it's failing each time it attempts. I have scoured the internet and I cannot find a solution that will work for me. I have found some talk of adjusting an MTU setting which is supposed to be located under the firewall / general tab.
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Feb 22, 2012
this router (RV016v3, Firmware: v4.1.1.01-sp (Dec 6 2011 20:03:18)) in regards to it not properly directing UDP packets out of the right WAN, as per the settings stored in Protocol Binding section of [System Management, Multi-WAN].I use the section to direct all traffic from desktop computers (192.168.5.100 ~ 192.168.5.199) through WAN4, and all VoIP related traffic (192.168.5.200 ~ 192.168.5.239) through WAN2(PPPoE).Everything seems to be working well except for some of the UDP traffic from 192.168.5.200 which is seen in the log going out of WAN4 instead of WAN2.I have even created a new entry for [UDP/5060~5060]->192.168.5.200~192.168.5.200(0.0.0.0~255.255.255.255)WAN2, and placed it at the very top of the list.Here are a few lines that I've observed in the log: (Refreshed the registration of two SIP Trunks configured in our PBX)
Feb 23 18:11:47 2012 Connection Accepted UDP 192.168.5.200:5060->184.72.227.214:5060 on eth4
Feb 23 18:11:46 2012 Connection Accepted UDP 192.168.5.200:5060->50.56.59.168:5060 on ppp2
Feb 23 18:11:46 2012 Connection Accepted UDP 192.168.5.200:5060->184.72.227.214:5060 on eth4
Feb 23 18:11:46 2012 Connection Accepted UDP 192.168.5.200:5060->50.56.59.168:5060 on ppp2
There are no static routes configured, so i'm baffled by what could cause some of the UDP packets to go through the wrong WAN.All TCP Traffic from 192.168.5.200 is seen going though WAN2 as it should.
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Nov 3, 2010
Would one of the 'Cisco RV016' work with a switch? I'm planning on running our work network using this device to load balance between 3 WAN connections and would like to keep the upstairs and downstairs computer users separated via a switch.Will the switch affect the load balancing or will the router still be able to detect each individual user and balance the load as seen necessary?
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Oct 19, 2011
We are deploying a new batch of RV016 with the latest firmware (4.0.4.02). We are using 3 WAN ports for internet access (WAN1, WAN2, WAN3)The WAN ports connects to Cicso 800 series adsl modem with DHCP.The RV016 WAN1 port setting regularly resets to 0.0.0.0 despite that the modem dhcp is still up and running. A cold boot, resets all the configuration and WAN1 port start working againg a new ip.
All three WAN ports are set to automatically obtain ip from the modems.We have tried several modems, and even swap WAN ports, but the error is persistant to WAN1 only.
WAN2 and WAN3 are up and running without any errors. This error is persistant with WAN1 only.We have also configured a manual ip on WAN1, and after a few hours of operation on all 3 ports, traffic on WAN1 comes to a halt.We have the same error on 3 units we received last week.All there modem are configure on different subnets.It does not seems to be a configuration error with the modem as they work perfectly well with the WAN2, WAN3 ports.We also tested a RV016 out of the box using the wizard setup, without any extra setting/configuration, and we got the same error after a few hours of operation.
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Jan 10, 2013
I am trying to upgrade my RV016 hardware version 1, Firmware version 1.3.2 to firmware version 2.0.0. but can't find the file. Locating RV016_2.0.0? I am trying to upgrade to version 3.0.0.1
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Jan 14, 2013
I know this is a small business appliance I got my ccna certification with the hope of practice my CLI skills with a cisco device however I read in cisco docs the small business routers doesn´t support talnet neiter ssh I mean CLI, is thta true ?
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Mar 31, 2011
I have two LANs 192.168.0.* and 192.168.1.* (main)
I'd like to facilitate port forwarding on the sub-LAN - is there a way to configure the device to do so? The "main" LANs fowarding works just fine, however I have specific ports that need to go to the sub-LAN.
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Aug 15, 2011
I have a RV016 with an internal address of 192.168.1.1. Also on the 192.168.1.0 network is a gateway server that the rest of my clients sit behind. The clients are on a 172.16.3.0/24 network. All of the gateway server does is forward the packets. It does not NAT. There is a static route to 172.16.3.0 on the RV016.
So my question is how do I get traffic from 172.16.3.0 to route through the RV016? Computers on the sub net can ping the RV016 and get a reply so I know the gateway server is forwarding the packets between the two sub nets just fine and that the static route on the RV016 works. Any traffic that tries to go beyond the RV016 never makes it. It just disappears at the RV016. I have checked all of the ACLs and they should let all internal traffic through.
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Sep 5, 2011
I have 11 available IPs at a data center and have 5 servers I want configure - each with its own LAN, not to be networked together (used for web, ftp, sql and other webs services). Is it possible to configure the RV016 with 5 WANS, each attached to a specific port with its own LAN?
Am this even the right considerations for this router as I would just have normally purchased 5 routers and attached them individually to each server with their own specific WAN and LAN?
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Nov 26, 2011
I just purchased a RV016 router, upgrading from an older Linksys router only to find out that there was no support for TZO DDNS. I have used TZO for years now and don't really want to change to another service. Any way to request this from Cisco engineers for future firmware upgrades?
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