Cisco Switching/Routing :: 3550 Switch - Software Forced Crash Exception

Feb 7, 2013

Our switch had a little crash-fest this morning at 2:30 AM. I did find a web page about diagnosing Software Forced Crash Exceptions, but it did not look like ours was one of the more easily-identifiable ones.
 
It may be worth noting that we've only used this switch for about a month, everything seemed fine until now. When we got the switch it did not have any GigE modules, and this week we put 2 into it and have been using them for 2 servers.
 
It looks like the switch was crashing repeatedly over a period of 20 minutes, and then it stopped and normalized. In the logs of the router that this switch uplinks into, we could see the ethernet port flapping during the time that the switch wasn't reachable.
 
Here's the Show Stack on the switch:
 
Sfld_3550#    show stackMinimum process stacks:Free/Size   Name4404/6000   vegas_flash init3352/6000   SaveCrashBuffer5716/6000   CDP BLOB8512/9000   IP Background5596/6000   vqpc_shim_create_addr_tbl5584/6000   SPAN Subsystem5552/6000   SASL MAIN4944/6000   vegas IPC process8704/9000   cdp init process5404/6000   RADIUS INITCONFIG4928/6000   Vegas CrashBuffer5664/6000   URPF stats2536/3000   Rom Random Update

[code].....

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Cisco Switching/Routing :: 2821 Software Forced Crash

May 14, 2012

I have a cisco 2821 router in rommon and displaying the message '' softwre forced crash '' and '' checksum error'' .I tried to do rommon tftpdnld but as the image is self decompressing into the ram it again crashes with the same error although i have done it with various valid ios but in vain.

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Cisco WAN :: WS6509-E / Software Forced Crash - PC 0x402D3920

Oct 13, 2011

I have a  WS6509-E which is running on below IOS had a software reset yesterday, however I am not able to identify the exact reason for this to happen.
 
1 day, 2 hours, 39 minutes
Time since xxxxx switched to active is 1 day, 2 hours, 38 minutes
System returned to ROM by error - a Software forced crash, PC 0x402D3920 at 13:14:51 AEDST Thu Oct 13 2011 (SP by power-on)
System restarted at 13:27:28 AEDST Thu Oct 13 2011
System image file is "sup-bootflash:s72033-jk9s-mz.122-18.SXD7b.bin"
1 day, 2 hours, 39 minutes

Time since xxxxx switched to active is 1 day, 2 hours, 38 minutesSystem returned to ROM by error - a Software forced crash, PC 0x402D3920 at 13:14:51 AEDST Thu Oct 13 2011 (SP by power-on)System restarted at 13:27:28 AEDST Thu Oct 13 2011System image file is "sup-bootflash:s72033-jk9s-mz.122-18.SXD7b.bin"

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Cisco WAN :: 7500 Router Reloaded After Software Forced Crash

Aug 4, 2011

Our router reloaded yesterday with a Software forced crash . I ant to identify the reason for the crash and also the fix for this problem . Attached is the crash info output .

[Code] ......

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Cisco Switching/Routing :: Pm Scp Process 100% And Switch 6500-E Crash?

Oct 24, 2012

The switch 6500-E is frequently crashing whenever the pm scp process reach 100% .I got it under the  command "remote command switch show proce cpu".How to solve the problem. I opened the TAC and the engineer says to upgrade the image12.2(18) sxf.Is there any other work around that would avoid to reimage the switch and reloading.

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Cisco Switching/Routing :: 3750x Master Switch Crash?

Jun 13, 2012

About an hour ago I had the master switch on one of my 3750x (WS-C3750X-48PF-S) stacks crash. The only two items we've found that could have caused this issue are the roughly 1.3 million big buffer misses and several of the following in the syslog
 
SLT:WARN:No exporter configured for smartlog! I do not have smartlogging turned on, nor is there a netflow exporter configured
 
sh logging smartlogsmartlog is disabledsmartlog exporter:smartlog pkt length: 64 Total pkts processed: 0Total DHCP Snooping pkts processed: 0Total DAI pkts processed: 0Total IPSG pkts processed: 0Total ACL pkts processed: 0
 
I did not see any traffic spikes prior to the crash.
 
This stack has been stable since it's last IOS upgrade from 12.2(58)SE1 to 12.2(58)SE2 back in October 2011 so this has me a little worried.

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Cisco Switching/Routing :: 3750E Debug Causes Switch To Crash And Reload

May 3, 2013

I am not able to find the exact bug for Cisco 3750E stack - Debug Exception (Could be NULL pointer dereference) Exception (0x2000) error. Closest i can find is CSCsa72400 which only affects ver 12.2(20)SE4.All the stacks (3 switches) are running 12.2(50)SE3, It appears that the switch 1 crashed and reloaded. My hunch is its software but i cant find any related bugs. It could be hardware issue as well ?

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Cisco Switching/Routing :: 3550 / Layer 3 Switch Not Routing?

Apr 26, 2012

I have a 3550 l3 switch configured as follows:

vlan 10 ports 1-10
vlan 21 ports 11-20
vlan 30 port 21-30
vlan 40 ports 31-40
default vlan should be vlan 21

I have the servers, switch and router connected to vlan 21.  Vlan 21 works great I can browse the internet, but I cannot ping any other vlans. router is connected to fa0/19
 
[code]
Building configuration... 
Current configuration : 4833 bytes
 !
 version 12.2
 no service pad

[code]....

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Cisco Switching/Routing :: VLan Routing Same Switch 3550-12T?

Mar 10, 2013

I'm having some problems setting up vlans to talk to each other on a 3550-12T switch. Its quite a simple setup I have, but I need to split my network up.
 
Currently I have a network of 192.168.25.0 255.255.255.0 I want to create a new vlan network of 192.168.30.0 255.255.255.0 So I have configured my vlan1 (default vlan) to have an ip of 192.168.25.250 for getting to the management page
 
I have created a vlan2 of 192.168.30.1 255.255.255.0 ?I have a port 10 linked to one of my 3560G's?In port 9 which is on vlan2 I have my pc plugged in with a static ip of 192.168.30.50 from the router I can ping any device on 192.168.25.x.
 
I can not ping 192.168.30.1 (which is my vlan2) nor can i ping the PC.
 
I have enabled ip routing  But I dont have a default route, this is becase we don't have a router on the network.

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Cisco Switching/Routing :: GLC-GE-100FX - Connection To 3550 Switch Over MMF

May 21, 2012

i have an OM1 MMF fiber run between two switches, the first being a 3750 and the second being a 3550.
 
The link currently exceeds the maximum distance for OM1 @ 1000Mb/s (220m) so i would like to downgrade the link to 100FX using the necessary SFP's/GBIC's to extend the maximum distance to 550m and run the link @ 100Mb/s.
 
I have the part code for the 100FX SFP to install in the 3750 (GLC-GE-100FX) but cant find a 100FX GBIC for the 3550, can I use a 1000SX GBIC (WS-G5484) for the 3550 at one end and the 100FX SFP at the other? Any success with this configuration over MMF?

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Cisco Switching/Routing :: 3550 Upgrade To Gigabit Switch

Jun 4, 2013

I have a 3550 switch right now, and need to upgrade to a gigabit switch, so I'm looking at a 3560G-48.  For some reason I purchased an EMI version of my 3550, but run the ipbase image...what I need to look for - is a 3560G-48-s good for what I need?

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Cisco Switching/Routing :: Port Unreachable Messages On 3550 Switch?

Jan 24, 2012

While working at a client site today, I was troubleshooting some ICMP connectivity for a network we have created.I turned on 'debug ip icmp" on the 3550 switch int he middle, and was inundated with the following debug output:
 
Jan 25 11:01:14.641: ICMP: dst (172.16.1.7) port unreachable rcv from 172.16.1.5
Jan 25 11:01:14.641: ICMP: dst (172.16.1.7) port unreachable rcv from 172.16.1.5
Jan 25 11:01:14.641: ICMP: dst (172.16.1.7) port unreachable rcv from 172.16.1.5
Jan 25 11:01:14.641: ICMP: dst (172.16.1.7) port unreachable rcv from 172.16.1.5

[code]....
 
This output fires several times a second, and based on how often it is firing, I am curious if it may be a culprit with respect to the fact that the client has indicated that they have some slow internet.Should the next step be to look at the workstation at 172.16.1.5? 

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Cisco Switching/Routing :: Route-map Command Support On Switch 3550?

Sep 30, 2012

I have cisco switch 3550 IOS Version 12.1(19)EA1c.   
 
I can configure route-map commands on that.  but i can not apply that into any vlan interface.   while i try to apply the following command ( ip policy route-map PBR) on VLAN int i get an error msg saying that the command is not recognized.

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Cisco Switching/Routing :: Have HSRP Or GLBP Between Two Different Switch Like 3550 And 3560?

Dec 9, 2012

Can i have HSRP or GLBP between two different switch like 3550 and 3560?

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Cisco Switching/Routing :: How To Block Single Mac Address In 3550 Switch

Nov 16, 2011

I need to block this mac address in  my 3550 switch.i enable port security but this mac address comes and do the violation and port is shut down.

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Cisco Switching/Routing :: Catalyst 3550 Switch - Dynamic QoS Setup

Mar 28, 2012

I live in a condo building that uses 3 Cisco Catalyst 3550 switches connected to a Comcast router with 100 Mbps download. Currently we regulate bandwidth by providing each user with 3 Mbps download. Even if only two people are active they still only get 3 Mbps download. I would like to set it up so if two people are using they each get 50 Mbps; a sort of 'dynamic qos. Is this possible with these switches? Would we have to purchase a Cisco router in order to provide this feature?

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Cisco Switching/Routing :: Changing Native Vlan On 3550 Switch

Dec 22, 2012

I am having trouble after creating a management vlan (99) on a 3550 switch.I have configured the vlan (99) and given it an IP (192.168.1.100) and a default gateway (my router address - 192.168.1.99).I can ping to the switch from a PC and vice versa. The management VLAN IP is fine but now I cannot ping to the router from either the PC or the switch.It seems that just by adding VLAN 99 with it's own IP address has now prevented pings from the switch/ PC to the router ?Due to the fact that I have created a new switch management VLAN with an IP, does this mean I have set up the router as a 'router on a stick' scenario ? [code]

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Cisco Switching/Routing :: Enable / Disable Interfaces On 3550 Switch

Jul 14, 2012

I`m looking to automate some functions in a web application.Functions like enable/disable interfaces on a Cisco 3550 switch.

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Cisco Switching/Routing :: 3550 EMI Switch Is Not Responding To Power Connection

May 10, 2012

My cisco 3550 EMI switch is not responding to power connection. I have checked and changed power cable. its still not working.fan is not running and no lights on front panel

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Cisco Switching/Routing :: Internet Access For 3550 Switch VLANs?

Feb 22, 2012

I have a small cisco switch cluster (seven different 2924, 3524cisco switches) with 3550 as a cluster control which does all the inter vlan routing that works fine.
 
This cluster is in semi production PBX interop testing lab. This is a closed network without internet access and not connected to our corporate network.However now I have to add this capability so some equipment in the lab can get Microsoft updates over the internet.
 
I've created a port on a 3550 (fa0/19) and connected it to another network that has internet access. It picked an ip address and when I'm logged in to the 3550 I can ping hosts on the outside network. However I can't ping any hosts on that network from any hosts that are connected to my vlans.I've tried a few different things, but still can't make it to work.
 
Here is a short version of my 3550 configuration:

!
version 12.2
no service pad
service timestamps debug uptime
service timestamps log datetime
no service password-encryption

[code]....

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Cisco Switching/Routing :: 3550 - Switch Disconnects Another Voip Phone?

May 14, 2013

im having this strange issue where everytime i plug in a voip phone to my 3550 the switch disconnects another voip phone.then to fix the disconnected phone (7940) i need to power off the phone 5-10 minutes then power it on again.

but the strange thing is, once i have to do that to fix the phone and connect the phone back to the switch, the port link is up, but no macs are seen on that port.

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Cisco Switching/Routing :: Switch 3550 - Command To Display GBIC In It?

Nov 9, 2011

Is there any command to display the GBIC in the switch because I need to replace 3550 but I have no exact part number

the model is WS-C3550-24-SMI
and try
sh inventory
sh hardware
sh diag
sh module

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Cisco Switching/Routing :: 3550 - Copy IOS To Switch In ROMmon Mode?

Jan 24, 2012

I have a 3550 switch that was replaced at a remote site with no IOS. This is a switch not a router so tftpdnld does not work.
 
[Code]...
 
The problem is the switches interface never comes up so try to connect to the tftp server. I read on google it can't be done on a switch to copy from tftp to flash in rommon mode on a switch and to use XMODEM. My problem is I do not have access to it, I ssh into a 3640 which is an access server for all devices and that is how I have console to it, how to use XMODEM over ssh.
 
But I'm fairly certain that there has to be a way to just copy it from tftp? I have a 3550 local and when I put it in rommon mode it stops the port check at port, port 1 goes from green when you plug it in to off then port 2 changes to amber and the rest green. So just by the look of this I would believe tftp would work; you just need to use port 1.

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Cisco Switching/Routing :: 3550 - Export Mac Address From Switch To Local Machine?

Jan 8, 2013

I am working on Cisco 3550 switch on a certain requirement. I have got an access point connected to the switch and few mobile phones connected to the access point. I get the list of mac addresses connected to the switch ( Both access point's mac address & the clients addresses) by "show mac-address table dynamic" command. However, i am unable/confused to get the output of the following scenarios:
 
1. I would require to export the mac address from the switch to the local machine in any format (May be by using an SNMP tool, if available) so that the same needs to be used in my C# for development.What would be the way for the same ?
 
2. The mac address in the mac address table doesn't get updated dynamically. (Eg Scenario: A wifi client gets connected to an access point which inturn is connected to the switch, the mac address of the client shows up in the switch table. However if the client is disconnected, the client's mac address would still be displayed in the switch table )

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Cisco Switching/Routing :: 3550 - Unable To Ping Internet From HSRP Standby Switch

Nov 16, 2011

I have router connected to 2  3550 switches  directly. 3550A  and B  switches are running HSRP. OSPF is running between Router and 2 switches.
 
From Switch B  i can ping the Router Wan interface but not the internet sites. from Switch A  i can ping any sites?
  
Switch B 
3550SMIB#                          sh ip routeCodes: C - connected, S - static, R - RIP, M - mobile, B - BGP       D - EIGRP, EX - EIGRP external, O - OSPF, IA - OSPF inter area       N1

[Code]......

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Cisco Switching/Routing :: Software-forced Reload On 7606?

Jun 3, 2012

Our router suddenly reloaded. Below are the crashinfo obtained:
 
1st crashinfo:
 
7606_Router#more sup-bootflash:crashinfo_20120604-02260500:00:05: %PFREDUN-6-ACTIVE: Initializing as ACTIVE processor
00:00:05: %SYS-3-LOGGER_FLUSHING: System pausing to ensure console debugging output.
00:00:05: %PFREDUN-6-ACTIVE: Initializing as ACTIVE processor
00:00:05: %SYS-3-LOGGER_FLUSHED: System was paused for 00:00:00 to ensure console debugging output.

[code]....
 
We are running s72033-advipservicesk9_wan-mz.122-18.SXF9

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Cisco WAN :: Routing Between Routed Ports On A 3550 Switch

Aug 24, 2011

I have 2 3550's connected across a wireless link. [code] However, from Switch A, I cannot reach 10.1.3.9Can this 3550 not route traffic between 2 routed ports?

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Cisco Switching/Routing :: C2960S - 12.2(58)SE Crash On SSH

Apr 13, 2011

I just upgraded several of my C2960S-48FPD-L from 12.2(55)SE to 12.2(58)SE and now almost every time I try to SSH to it the switch reboots and gives me these trace backs ... 
 
07:58:52 CST Thu Apr 14 2011: Unexpected exception to CPU vector 200, PC = 1EADA28
-Trace back= 0x1EADA28z 0x1CDC324z 0x1EA5520z 0x1CDC35Cz 0x1CDD0E0z 0x1CDF0C4z 0x1CE06CCz 0x1CE07F8z 0x1D67348z 0x1D611BCz
 
Writing crash info to flash:/crashinfo_ext/crashinfo_ext_3
 
07:58:56 CST Thu Apr 14 2011: Unexpected exception to CPU vector 1100, PC = 121BB98
-Trace back= 0x121BB98z 0x12250FCz 0xFA7540z 0xA807B8z 0xA75DF4z 0xA78080z 0x94B708z 0x9717C0z 0x918DD8z 0x936520z 0x9344BCz 0x9345FCz 0x93484Cz 0x1D67348z 0x1D611BCz

=== Flushing messages (07:58:56 CST Thu Apr 14 2011) ===

Buffered messages: (last 4096 bytes only)
0x00000005  R6 = 0x01224F44  R7 = 0x02A23C6C
000089: *Feb 28 18:03:13.577 CST: %PLATFORM-1-CRASHED: R8 = 0x00000080  R9 = 0x00000000  R10 = 0x00000000  R11 = 0x00000071
000090: *Feb 28 18:03:13.577 CST: %PLATFORM-1-CRASHED: R12 = 0x00034855  R13 = 0x00000280  R14 = 0x01CE0778  R15 = 0x00000000
000091: *Feb 28 18:03:13.577 CST: %PLATFORM-1-CRASHED: R16 = 0x00000000  R17 = 0x00000000  R18 = 0x00000000  R19 = 0x00000000
[ code]....

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Cisco Switching/Routing :: Meaning Of Crash Log Cat6500

Jan 1, 2012

What this crash means?  This is a 6509 with a single Sup720 Cisco IOS Software, s72033_rp Software (s72033_rp-ADVIPSERVICESK9_WAN-M), Version 12.2(33)SXI, RELEASE SOFTWARE (fc2)System returned to ROM by s/w reset at 04:42:07 PST8PDT Mon Jan 2 2012 (SP by bus error at PC 0x40C6681C, address 0x424B).

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Cisco Switching/Routing :: ME3400 Crash Unexpectedly?

Mar 13, 2012

Our ME3400 crashed unexpectedly and got the below errors:
 
meQCY0290A#sh ver
Cisco IOS Software, ME340x Software (ME340x-METROACCESSK9-M), Version 12.2(55)SE, RELEASE SOFTWARE (fc2)

[Code].....

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Cisco Switching/Routing :: 3560X Crash And Reboot On IOS 15.0(2)SE

Jan 24, 2013

I have 3560X-24T-S switches with IP Services loaded at remote sites that I have been having troubles with.  Originally, they had IOS 12.2(58)SE1 on them.  I have up to four diverse paths via point-to-point microwave at the remote sites.  The Microwave equipment is by Microwave Networks and is a Prodeus M series which Ethernet support.  The original issue manifested itself as hardware loopback errors on some of the ports that were connected to the microwave links.  
 
My experience in the past has been that when a hardware loopback error occurred it is usually a bad switch port.  In this case however, if I disconnected all of the microwave Ethernet links and rebooted the switch and then connected the Ethernet connections to the microwave links again, everything works fine.  No hardware loopback errors.  That is, until the next switch reboot.  Then the hardware loopback error would return.  Interestingly, it would come back on different ports connected to the microwave links every time.  So if a reboot was done without disconnecting the microwave Ethernet links the hardware loopback error would change from one microwave link to another after each reboot.
 
I then went through and read the lengthy release notes for IOS version 15.0(2)SE and found several fixes that I thought could fix my issue.  So I downloaded it and updated a couple of the offending switches (not all of them were having this problem).  After going through the second update required to resolve the 'open file error' that happens going between 12.2(58)SE1 and 15.0(2)SE the problem seemed to be resolved on the offending switches.  So, I went ahead and updated the IOS on all of the switches with point-to-point microwave connections.
 
I now have one switch that was updated that is crashing and rebooting continuously when the Ethernet links for the point-to-point microwave are connected.  Again, if I disconnect all the microwave links and reboot, it comes up fine ands stays fine when the microwave links are connected back up.  It will work fine until the next reboot and then the crash and reboot loop starts over again.  Below is a portion of the putty log when the crash occurs:
 
----------------------------------------------------------------------------------------------------------------------
previous memory block, bp = 0x59BF838,
memorypool type is Processor
data check, ptr = 0x59BF860
========= Dump bp = 0x59BF87C ======================
  59BF77C:        0        0        0 FD0110DF AB1234CD FFFE0000       56  383FDB4
59BF79C:  212AC68  59BF838  59BF6F4 80000042        1        0  A504F53 543A2050
59BF7BC: 6F727441 53494320 506F7274 204C6F6F 70626163 6B205465 73747320 3A20456E

[code].....

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Cisco Switching/Routing :: 3750 Stack Crash

Oct 22, 2012

We had an "Event" on our process network at the mill yesterday.  I connected a new WS-C3560V2-48TS-S to our network and we lost communications with all of the other switches.
 
The core is a stack of 3 WS-C3750 switches, one is a -24TS-1U and the other two are -12S-S.  These connect to 10 WS-C3560G-24TS and 5 Rockwell Stratix 8000 (IE3000) over fiber.  I am planning on replaceing two 24 port switches with the new 48 port.  I had the switch configured and running at my work bench.  It was connected to the network with one sfp module and ran all weekend with no issues.  Yesterday afternoon I took it to the network cabinet and installed it.  I powered it up and connected two sfp modules to the fiber patch panel and made the connection at the core stack. 
 
Everything looked OK.  I had communication link lights working on everything.  Within minutes, we lost communication with every switch connected to the core stack.  I shut down the new 48 port switch and the network slowly came back up.
 
The new 48 port is configured with Flex Links for the fiber redundancy protocol and was connected to each of the 3750G-12S-S stack members.
 
I though it might have been a power issue but the stack is UPS protected and shows it has been up for over 10 weeks.  I'm not even sure "Crash" is the best decription for what happened.  The new switch has a high enough IP address that it would not take over as a IGMP Querier.

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Cisco Switching/Routing :: System Crash 2611 And 3640

Apr 8, 2013

I got some unexpected System crash, and this happens to 2 different routers on the same network.. (We suffer a Crash and change the router, happens the same to the new router after some time, maybe 40 minutes!!)
 
Here is the last console report for the new router....
 
%Software-forced reload
 
Preparing to dump core...
4w1d: %SYS-2-WATCHDOG: Process aborted on watchdog timeout, process = IP NAT Age

[Code]....

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