Cisco Switching/Routing :: C2960-24-TT-L - Switch Memory Utilization High After Upgrading IOS
Nov 8, 2011
I upgraded the newest IOS 15.0(1)SE for our SW C2960-24-TT-L, the process was succeseful. However, we found SW memory utilization raised to 82% this morning in normal situation. (Momery: Total 21341260, Used17471692) Did you guys meet the same problem after upgrading to 15.0(1)SE? I also would like to know what the normal memory utilization is? and what is the impact of memory utilization highly?
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Nov 9, 2012
I am facing high memory utilization in Cisco 2960 switch having IOS version 12.2(55)SE3.
The error we are getting is:
A "LiveHealthAlarm" event has occurred, from SwCiscoIOS device, named Switch2960. eHealth Alarm Start Time - Fri 09 Nov,2012 - 03:02:48 eHealth. Switch2960-RH-MemoryPool-Processor-Processor-1.Memory utilization high-Threshold set at 70%SPECTRUM ALARM ID|22233284 I have attached the logs also.
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Mar 5, 2013
I upgrade the IOS of my switch 3560 from C3560-IPBASE-M), Version 12.2(25)SEB4, To C3560-IPBASEK9-M), Version 12.2(55)SE5 after that the utilizatio of the memory increase to 80% I attached the output of show memory statistics history
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Sep 6, 2012
I have a Switch WS-C3750E-48PD-SF with IOS 12.2(58)SE2 which reports more than 80% in utilization of memory I don't know what is causing the high memory utilization.
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Dec 6, 2011
I've noticed that my 6509's running VSS seem to have high I/O memory utilization.
I/O memory: Sw/Mod Bytes: Total Used %Used
1/1 8126344 7886544 97%
1/2 11796240 11442472 97%
1/5 RP 12058384 10715832 89%
1/5 SP 8388608 8104304 97%
1/7 8126344 7886544 97%
[code]....
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May 2, 2013
I noticed on the 2960 switches we have deployed that are running the latest IOS, 12.2(58)SE2, memory utilization is really high (almost 80 percent). I have not noticed any side effects but I wanted to verify this is acceptable. My question is does the high memory utilization matter? I see this may be related to bug CSCtw83946 but no resolution is mentioned.
I did some testing various IOS revisions and below is what I have found using a WS-C2960-48TC-L with default configuration and only my laptop connected to a switchport in vlan1. You will notice memory utilization will grows with each version but jumps drastically with 58. One difference with 58 I needed to use a different command to retrieve memory utilization. The output was gathered by pasting the output of the show command into the Cisco Output Interpreter on their website.
IOS
Show Command
Output
c2960-lanbasek9-mz.122-35.SE5.bin
show memory
[Code]....
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Jan 21, 2012
I have a new cisco 3750 stack comprised of 8 members (6 x 3750G-48PS and 2 x 3750V2-48PS) running 'c3750-ipservicesk9-mz.122-58.SE2.bin'. I am seeing high memory utilisation, it seems to sit fairly stable and I do not see an increase but this has only been running a few days. No errors or performance issues. Should this be a cause for concern?
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Jun 11, 2013
We had a stack of 4 qty 3750g running IP base on ver 12.2.32, then installed a 3750x to the stack and upgraded the whole stack to 15.0.2 SE3. In doing so, we noticed that the memory utilization jumped from 60-70% to 83-84%.
We had the same issue occur when upgrading to 15.0.2 SE3 on another stack that was 6 qty 3750g running ip-services, but this one jumped to 90%. On the 6 qty stack, we downgraded to 12.2.55 and the memory util went back down to 60-70%.
On the mixed stack, we replaced the 3750x with another 3750g and downgraded the whole stack to 12.2.55, however, the memory utilization did not drop down. As far as I can tell, no config changes have changed from the original IOS.
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Apr 15, 2012
I am writing with regard to a high memory utilization that we have on a pair of line card WS-X6748-GE-TX and WS-X6724-SFP for a VSS 6500. I am enclosing a little part of the "show tech"of this VSS 6500 where is possible to see the high memory utilization of the line cards 1/1, 1/2, 2/1, and 2/2, in despite of having some ports in state connected. In addition of this, the IOS installed on VSS 6500 is s72033-ipservicesk9_wan-vz.122-33.SXI6.bin for checking if there are some bugs affecting the behaviour of the Switch for this case.
System Resources
PFC operating mode: PFC3C
Supervisor redundancy mode: administratively sso, operationally sso
Switching resources: Sw/Mod Part number Series CEF mode
1/1 WS-X6748-GE-TX CEF720 CEF
1/2 WS-X6724-SFP CEF720 CEF
[code]....
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Dec 26, 2012
We are having 3750 Stack switch as our edge switch. Here we are having some issues as low memory & itermediate High CPU utilization.For memory when we checked its shwoing maximum memory is allocated to DHCPD receive & ARP Input as follows
Processor Pool Total: 70829380 Used: 56809532 Free: 14019848
I/O Pool Total: 12582912 Used: 8554920 Free: 4027992
Driver te Pool Total: 1048576 Used: 40 Free: 1048536
[code].....
i want to understand why this 2 proceses (DHCPD & ARP input) taking more memory?High CPU: We also facing intermediate high CPU utilization (above 95%). When CPU is high there were 2 processes consuming more CPU are 'Spanning Tree' (about 20%) & ARP Input (about 66%). we also checked the ARP entries, there were 1500 ARP entries & 2 incomplete ARP (out of 6000 ARP supported)
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Oct 19, 2012
In Cisco 3750 facing high CPU utilization for specific period. During this period traffic response times across the switch degrades. Steps to identify interface potentially generating traffic. I have attached 'sh proc cpu history' , ' sh ip traffic', 'sh proc cpu sorted' during troubled period .
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Feb 16, 2012
I am a new network engineer on a retail company and I am having a problem on the High utilization of my 3-stack switch 2960 only during Peak Hours of the Store Sales.
Note: on Peak hours, it is peaking at 90-95 %
here is the utilization after Peak hours:
4444333334444433333333333333333333333333333333333333333333
[Code]......
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Sep 5, 2012
I have been facing High CPU Utilization issue with few of my Cisco 4006 Switches together from last one month. Out of which 1 switch issue sorted out auto after 2 days however the problem is still exists with rest 3 switches.They are 6-7 year old and having one SUP engine and other are switch port modules.
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Dec 20, 2011
I am experiencing high cpu utilization in my 4000 series core switch.
I checked the loggs. i saw some strange loggs.
Please see the below logs:
Code...
What is the "invalidsourceaddresspacket" ?
Is this is due to some virus attack or something?? Also one more thing this switch is the Active router in HSRP.
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Feb 25, 2013
i am seeing very high utilization on a random basis on the stack. and the logs indicate me that there is a pattern where there is a stack power cable shows inserted (which was never unplugged) followed by sudden spike in the utilization.
001018: *Mar 6 16:21:22.138: %PLATFORM_STACKPOWER-6-CABLE_EVENT: Switch 4 stack power cable 1 inserted
001019: *Mar 6 18:18:37.982: %SYS-1-CPURISINGTHRESHOLD: Threshold: Total CPU
[Code]......
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Feb 14, 2012
We had a core switch(30 vlans) in our environment and it's noticed that CPU utilization of the core switch is showing high during recent days. I have checked logs and processes, but couldn't find the root cause. The issue found only in the office hourly only(after that the cpu utilization is idle and normal). I have already referred the following link to troubleshoot the issue " [URL]
see the following outputs from the core switch
CPU utilization for five seconds: 99%/0%; one minute: 99%; five minutes: 99%
PID Runtime(ms) Invoked uSecs 5Sec 1Min 5Min TTY Process
30 6687557041432420936 466 47.52% 47.10% 45.98% 0 Cat4k Mgmt LoPri
55 30667074884269560256 0 45.36% 45.50% 45.85% 0 IP Input
29 28552856922870089254 0 3.59% 3.50% 3.57% 0 Cat4k Mgmt HiPri
[code]....
Note: Each Invalid source mac entry in each day from same port (above is the output after clearing logs before 3 days)
My queries regarding the issues are following
1) How can we find root cause regarding the high cpu utilization?
2) Is a single invalid mac address makes the cpu highly utilized for suppressing it?
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Feb 14, 2012
We have a problem of igh CPU Utilization in Cisco 4510R-with dual SUP V-10G modules.
Cisco 4510R switch is the CORE switch and have 30 no's of VLans. It was running PVST/PVST+ previously. But Now we have migrated to MST. But after upgradation the CPU utilization reached alomst 98%.
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Sep 3, 2012
We have Cisco ME3400 switch, with configuration described below.
GE0/1 port is uplink:
interface GigabitEthernet0/1
description ***MATED-IUB_C&U-Plan***
port-type nni
switchport trunk allowed vlan 331,450,4085
switchport mode trunk
GEo/2 is configured as below:
interface GigabitEthernet0/2
description ***From NIB***
port-type nni
switchport access vlan 4085
[URL]
We have also tried Loopguard feature enabled on all ports: but after some period same problem is repeated.
version information is below:
Cisco IOS Software, ME340x Software (ME340x-METROIPACCESSK9-M), Version 12.2(25)SEG3, RELEASE SOFTWARE (fc2)
Copyright (c) 1986-2007 by Cisco Systems, Inc.
Compiled Wed 25-Jul-07 22:56 by amvarma
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Aug 16, 2012
In my network we use all cisco 2960 switches, problem is when someone copying 4gb data or high from one switch to another switch, by that time rto (Request time out) is coming.
router
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[Code]....
1. when user 1 copy data from server ,at that time who is in switch2 behind like user2 ,he is getting problem like when ping to default-gateway,or rto is coming and network is very slow .
2. when i open sw2,sw1,sw3,trunk ports utilization is very high except sw4 to sw1 trunk ports,who behind sw4 like user4 ,he is not getting problem.
3.all switches trunkport in my network is faster ethernet and i have no option to connect trunkport to gigaehternet and ethernet channel.
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Jan 30, 2012
WS-C3750G-24TS-S1U switch stack with high CPU utilization. 3 switches are stacked and using PBR on that. I am attaching the show cpu process as an attachment.The current template is "desktop routing" template.The selected template optimizes the resources in the switch to support this level of features for 8 routed interfaces and 1024 VLANs. [code]
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Oct 12, 2011
What causes LMS 4.1 to have high memory utilization?
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Jul 29, 2012
We have a 7206 router which acts as a MPLS Hub router for around 100+ remote locations. Bandwidh at mpls hub(terminated on this router) is 50 Mbps.
We have noticed that Memory utilization in this router gradually increases and when it reaches 100% this router hangs. It happence in frequesncy of 10 days and we have to restart the router when memory is 100%.
CPU utilization is normal i.e below 20%, WAN bandwidth will never cross 30mbps.
We are running OSPF on this router
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Feb 15, 2012
We had two PIXes in our environment and working as a active-failover mode. Its noted in now a days the active PIX memory utilization is 98% and for standby PIX it is 96%. And also in some times we were experiencing packet loss to the ip of active PIX and which reflects in the inside servers access also. During that time the active pix was not accessible via ssh as well as ASDM. We have tried reloading the PIX and changing failover state of the PIX, but it results only a temporary solution. Current memory installed is 128 MB (maximum upgraded), so a upgrade is also not possible. Please see the show command outputs from the PIX. Current Software version is 7.2(4)
sh memory output (PIX 1 - active)
Free memory: 4850944 bytes ( 4%)
Used memory: 129366784 bytes (96%)
[code]....
1) How we can pin point the root cause of this high memory utilization?
2) What might be the reason for the high memory utilization for the standby pix (96%), still the PIX is in idle state?
3) Is it a hardware issue or a memory leak issue, then how can we find out?
4) Is a software upgrade to new version resolves the memory issue?
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Oct 26, 2011
We recently installed two 2960, both of them with this fw version:
Cisco IOS Software, C2960S Software (C2960S-UNIVERSALK9-M), Version 12.2(55)SE3, RELEASE SOFTWARE (fc1)
The switches see very few traffic (under 40MB on all interfaces, summed, so far), however, I/O memory utilization is about 80% as can be seen from the show memory command:
Head Total(b) Used(b) Free(b) Lowest(b) Largest(b)
Processor 2B89A18 73969000 27198964 46770036 45060368 29367536
I/O 6200000 14680064 12185292 2494772 2323116 2380896
Driver te 1A00000 1048576 44 1048532 1048532 1048532
The memory allocated is almost all Packet Data, by init, "sho memory io dead" returns zero, the memory usage seems constant, there are no errors on the log, the switches operate correctly, no packet has ever been dropped, CPU usage is about 4%.
Here I showed info for one switch, the other is in the same situation. I just want to know if this behavior is expected, I don't want to find out problems when the switches will be in production whit real traffic.
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Sep 18, 2011
I have the problem that our ciscoworks server gets out of memory after few days. The memory utilization is always getting higher an higher (above 95%). Sometimes it is only after 3 days and sometimes it is after 1 week. So it happens not regularly. I have made an screenshot from the services which use a lot of memory. And at this time the memory utilization is getting higher and higher again....I think there is a problem with tomcat or dbsrv10.exe, there are also a lot of cwjava.exe running.
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Sep 13, 2012
We recently added about 400 users to our network for a total of 1000. Looking at the ASDM we are holding very tight to 75% utilization and we have 256mbs. This is also running IOS 8.2(1). Our firewall recently crashed after a major download was forced through it. This was after only being booted up for about a week. We had reloaded it a week prior after having ran it for about a year without issue. We havent made any changes in the last month other than adding more users to our network.
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Dec 8, 2011
I want to know is there is an license for upgrading the C2960-48PST-S to the "L" version (Lan Base).
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Mar 6, 2012
I have a doubt about upgrading Memory in Redundant Supervisor Modules Nexus 7K18, i read the Cisco Nexus 7000 Series Hardware Installation and Reference Guide, and the process for upgrading the memory in redundant supervisors do not says that i can have a lose of service, but it also says that both supervisor modules must have the same amount of memory for redundancy to work;If the switch has two supervisor modules, both must have the same amount of memory. If you upgrade the standby supervisor module to 8 GB of memory, you must then switch the active supervisor to standby and upgrade the new standby supervisor to 8 GB of memory.
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Dec 9, 2012
I am noticing high memory used on my 2960-S I am running 15.0(2)SE. I am concerned that there is a problem with this model and IOS.
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Nov 13, 2011
which process is consuming high memory with my c6509 switch.
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Dec 26, 2012
We have one Catalyst 6506 ( with WS-SUP720-3B, IOS is 12.2(18)SXF14 ) and one Catalyst 6509 ( with WS-SUP720-3B, IOS is 12.2(18)SXF17a ). We used WhatsUP to collect I/O & process memory utilization for both switches. The memory utilization for Catalyst 6509 was ok, but it seems not correct for Catalyst 6506 ( show proc memory displayed the total memory is 512MB, but the WhatsUP displayed only 64MB only )
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Mar 28, 2013
We have a Cisco 3845 router configured as a voice gateway with multi SIP trunks. But when it reachs 200 calls traffic, the CPU increase to 60-70% and caused by CCSIP_SPI_CONTROL process.
CPU utilization for five seconds: 46%/30%; one minute: 54%; five minutes: 58%
PID Runtime(ms) Invoked uSecs 5Sec 1Min 5Min TTY Process
377 400729448 171017979 2343 6.31% 10.71% 12.44% 0 CCSIP_SPI_CONTRO
[Code].....
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Jan 31, 2012
We are facing high CPU Utilization on Cisco 3750X-48P-L without any traffic on it. find the attached log files for 2 separate 3750's stack, we have upgraded the IOS of SW2 from "c3750e-universalk9-mz.122-55.SE3.bin" to "c3750e-universalk9-mz.122-55.SE4.bin" but still we found the same issue with CPU utilization.
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