Cisco WAN :: 6500 Make Crash And Go To ROMmon
Sep 11, 2012
I have a rare case. switch 6500 make crash and go to rommon. when review the crash appear that the switch charge the configuration from nvram, but, at the ending there are a few line command, that make the switch go to crash.. then I have to booting from rommon and start again. I use the version 12.2.33.sxi9 and 12.2.sxi3 and the configregister is 0x2102
I think that the switch get the startup-config file from other file-system.
*Sep 1 03:42:42.352 Inviern: %SYS-5-CONFIG_I: Configured from memory by console
access-list 199 permit icmp host 10.10.10.10 host 20.20.20.20
crypto map NiStTeSt1 10 ipsec-manual
match address 199
set peer 20.20.20.20
exit
no access-list 199
no crypto map NiStTeSt1
*Sep 1 03:42:46.952 Inviern: %SYS-5-RESTART: System restarted.
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Oct 24, 2012
The switch 6500-E is frequently crashing whenever the pm scp process reach 100% .I got it under the command "remote command switch show proce cpu".How to solve the problem. I opened the TAC and the engineer says to upgrade the image12.2(18) sxf.Is there any other work around that would avoid to reimage the switch and reloading.
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Oct 25, 2012
Our 6500 was reboot by self with crash info and i found it was happened by CPU HOG. The log is below for CPU HOG and you can see many times from attached crash info file.
%SYS-SP-3-CPUHOG: Task is running for (16000)m secs, more than (2000)m secs (15/12),process = RPC pagp_switch_mp2sp.
[code]....
I think this process made high CPU & memory issue and then there were internal communication fail.. isn't it? So i need to know what PRC pagp_switch_mp2sp is to prevent next issue.
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Jan 24, 2007
if it is possible to recover a Cat 6500 that has no code on bootflash from ROMMON, and is it mandatory to have a compact flash card to do the recovery ? or can one use xmodem or TFTP ?
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Aug 6, 2012
We are running an FWSM on a 6509 with a SUP720. Firmware 3.2(18), in MultiContext Routed Mode, with shared MSFC.Everything runs fine on this baby most of them time, however occasionally without warning and with no specific pattern the Primary node will fail (as in completely stop responding) and the secondary will takover as active. Two get the primary up agian, I reset the hw-module and then no failover active on the secondary to return the primary as active. However, after this event, I start to experience strange issues with connectivity. Certain TCP src dst combinations will just not work.
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Jun 29, 2012
I want to know what is this process used for on a catalyst 6500 ? we have got following message in the crash file, probably due to CSCsv77354
Jun 30 16:06:47.099 UAE: %SYS-6-STACKLOW: Stack for process ACE HAPI running low, 0/6000
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Feb 21, 2012
I have many WiSM WLC's running 7.0.116.0. One WLC was rebooted few days ago but there was no crash file and nothing in logs say why this issue happened.There was a power problem at the same time the WLC rebooted (some switches and PE's was rebooted as well) but if it is a power issue why only one WLC inside the WiSM rebooted and the other WLC is still working fine with no reboot?I have 5 WiSM modules connected to the same 6500 box, only one WLC was rebooted which indicates a crash but no crash file registered for it.Is there anyway I can find the reason why that WLC was rebooted?
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Dec 21, 2011
how can we upgrade 6500 non modular ios to normal 6500 ios?
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Dec 8, 2010
We are working on taking a port off of a switch and connecting it to a mux (TAC 900). Port is trunked to another switch in another geographic location. From wht I am being told from the engineer who handles the transmission end of things he said once our segment is physically connected the mux will crash. He supplied the error code to the vendor and they said it is crashing because of a jumbo packet in excess of 1536 bytes. Soon it will be a moot point as the hardware will be, upgraded but we need tis running NOW.
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Apr 10, 2012
I have two 7204VXR with NPE-G2 and 1Gb of ram. One router has 2 eBGP peers and the other has 3. The routers receive all internet routes from the 5 peers and send 2 internal routes. There is an iBGP peering between both routers. On all peers I have a route-map to send only our routes.
All was working fine since a couple of months when I suddenly saw an increase of memory on one of the router (router B), 1 hour later the memory was 100% and router crash and reboot. The other router (router A) with the same hardware capacity, same ram and same amount of routes was working good. After router B restart, I shut all eBGP peering on it, keeping only iBGP with router A, ram used was the same as router A (about 50% used) but CPU was about 30% used by process Router BGP whereas router A which has active traffic and active eBGP is only 20% and bgp process i almost 0%. Restarting peers one by one on router B cause the same issue, increase of memory then crash, even with only one peer.
What I suspected :
- A peer on router B but I can't isolate one because the problem appears with each taken one by one
- Not enough memory, but router A has the same number of routes and don't have any problem
- IOS version ? same on both 12.4.(15)T1
- Why process router BGP use 30% on router B when all eBGP peers are shut except iBGP and no traffic pass.
- A routing loop but I only send internal routes to peers and only have one iBGP session with no sync nor redistribution with an IGP
Of course I can't run any debu ip bgp on routers as the number of routes is very large (300K).
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Jun 11, 2012
I cleared the flash (disk0) on my ASA and now I'm unable to restore it with an IOS.
When I attempt to load it with an IOS, it appears to load just fine. It even proceeds to restart, but when it boots back up it displays the error "No images in / Error 15: File not found. unable to boot an image" and goes to ROMMON.
My computer's IP is 10.0.0.1. I'm assigning the ASA 10.0.0.254. The image filename is asa724-k8.bin. Here's the output of the environmental variables and the attempted loading of the IOS:
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Jun 16, 2012
Just updated the fw to 1.2.5.70 and after a while, the device crashed wth the following message in the flash log.
21474836472012-Jun-17 11:46:21Emergency %SYSLOG-F-OSFATAL: FATAL ERROR: GOAH: ABORT DATA exception ***** FATAL ERROR ***** SW Version : 1.2.5.70 Version Date: 11-Jun-2012 Version Tim e: 17:35:31 Instruction 0x150348 Exception vector 0x10 Program state register 0x60000013 0x0015014c ***** END OF FATAL ERROR ***** Haven't seen the switch crashing before.
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Dec 18, 2012
I have a CISCO 2921 router , today it auto reboot two times. I user show version command and see have a crash message "0x21A6DD74".
System returned to ROM by error - a Software forced crash, PC 0x21A6DD74 at 11:15:14 GMT Wed Dec 19 2012
System image file is "flash0:c2900-universalk9-mz.SPA.151-2.T1.bin"
Last reload type: Normal Reload
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Apr 13, 2011
I just upgraded several of my C2960S-48FPD-L from 12.2(55)SE to 12.2(58)SE and now almost every time I try to SSH to it the switch reboots and gives me these trace backs ...
07:58:52 CST Thu Apr 14 2011: Unexpected exception to CPU vector 200, PC = 1EADA28
-Trace back= 0x1EADA28z 0x1CDC324z 0x1EA5520z 0x1CDC35Cz 0x1CDD0E0z 0x1CDF0C4z 0x1CE06CCz 0x1CE07F8z 0x1D67348z 0x1D611BCz
Writing crash info to flash:/crashinfo_ext/crashinfo_ext_3
07:58:56 CST Thu Apr 14 2011: Unexpected exception to CPU vector 1100, PC = 121BB98
-Trace back= 0x121BB98z 0x12250FCz 0xFA7540z 0xA807B8z 0xA75DF4z 0xA78080z 0x94B708z 0x9717C0z 0x918DD8z 0x936520z 0x9344BCz 0x9345FCz 0x93484Cz 0x1D67348z 0x1D611BCz
=== Flushing messages (07:58:56 CST Thu Apr 14 2011) ===
Buffered messages: (last 4096 bytes only)
0x00000005 R6 = 0x01224F44 R7 = 0x02A23C6C
000089: *Feb 28 18:03:13.577 CST: %PLATFORM-1-CRASHED: R8 = 0x00000080 R9 = 0x00000000 R10 = 0x00000000 R11 = 0x00000071
000090: *Feb 28 18:03:13.577 CST: %PLATFORM-1-CRASHED: R12 = 0x00034855 R13 = 0x00000280 R14 = 0x01CE0778 R15 = 0x00000000
000091: *Feb 28 18:03:13.577 CST: %PLATFORM-1-CRASHED: R16 = 0x00000000 R17 = 0x00000000 R18 = 0x00000000 R19 = 0x00000000
[ code]....
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Jan 13, 2011
I have a 3550 I can boot into rommon, when I type flash_init the switch freezes and shows a weird ASCII character?
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Nov 3, 2011
I'm having problem on my 1841 it won't boot. No response on console but the led lights seems to be normal.I tried removing the CF then turn it on again to see if the router will go to rommon but didn't happen. I did try using another pc thinking the com1 is faulty but still no response on console nor rommon not showing up.
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Oct 25, 2010
ASR 1004, has a image, which is on the harddrive, not bootflash and we have no boot commands in the configuration…We are running the ROMMON version ‘15_01rs’ The ASR boots into Rommon, as it cannot find a image (as expected), as the configuration has no boot commands.Trying to TFTP or getting an IOS back into bootflash is proving problematic.Follow all TFTP commands..
rommon 1 > IP_ADDRESS=10.1.1.1
rommon 2 > IP_SUBNET_MASK=255.255.255.0
rommon 3 > DEFAULT_GATEWAY=10.1.1.1
rommon 4 > TFTP_SERVER=10.1.1.2
rommon 5 > TFTP_FILE=asr1000rp1-adventerprisek9.03.01.01.S.150-1.S1.bin
[code]....
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Feb 16, 2012
I'm having a little trouble with a router I have got my hands on to practice for my CCNA.Im connected via serial>USB adapter and via XP HT on Win7. Router boots and I then break the boot sequence with ctrl-break. But then it does not go into ROMMON mode. It simply says this:
-System Bootstrap, Version 5.2(8a), RELEASE SOFTWARE
-Copyright (c) 1986-1995 by cisco Systems
-2500 processor with 2048 Kbytes of main memory
How I get it into ROMMON to reset the password on it.
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May 9, 2013
I have an 887VA-K9 which boots into ROMMON mode every time. It seems to have 3 tries at booting, then fails.
The entire console output from power-on is (blank lines removed):
System Bootstrap, Version 12.4(22r)YB5, RELEASE SOFTWARE (fc1)
Technical Support: [URL]
Copyright (c) 2009 by cisco Systems, Inc.
[Code].....
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Jun 23, 2012
I think that my rommon image has become corrupt as it will not take a new IOS image. I have tried several images that are within the recommended size and work with another 2620 with exactly the same specification also some commands that are available are not recognised when typed
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Nov 22, 2011
This question is about a Cisco 871, which has no bootable image in flash.The device is currently in rommon, and i am attempting to copy the correct .bin file over from usbflash0: but recieve the following error:unable to stat usbflash0:/: permission denied ?i get the same error if i try to boot from usb, or even try to view the directory.Config register is currently set to 0x2102? Typically in this scenario, i just boot from usb, and copy everything over in enable mode, but the lack of permission on this particular router has me stumped.
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Jan 10, 2011
I'm trying to upgrade the ASR 1002 we just purchased and am having some issues (this is a new device and is not in service). I first tried upgrading the ROMMON using the upgrade rom-monitor filename bootflash:asr1000-rommon.150-1r.S.pkg all command, but the upgrade didn't seem to work completely. When I do a sh platform I get the below output showing 15.0(1r)S: [code]
no valid BOOT image foundFinal autoboot attempt from default boot device...Rommon upgrade requestedMaximum upgrade attempts exceeded, continuing with old Rommon...
I've also tried upgrading the IOS, but that is not working either. I tried "boot system flash:asr1000rp1-advipservicesk9.03.02.00.S.151-1.S.bin" command, but that did not work. I made sure the image was good using the "verify" command and made sure to set "config-register 0x2102". After I do a wr me and reload the router I get the below errors. [code]
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Oct 1, 2011
Im trying to upgrade my IOS. It wasnt at ROMMON before but I thought I can upload the IOS on the xmodem so i did a
en
conf t
config 0x0
reset / reload
Now that I am in the ROMMON. If i type CONFREG to change the BAUD, nothing shows up. Usually it gives options but this time, nothing.
>confreg
>
So I tried to go back to the normal CLI
[Code].....
I turned on the router manually and turn it back on hoping that it will work but it brought me back to rommon.
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Dec 21, 2012
Im trying to get into Rommon, Im reading thats the BREAK button, which im assuming obviously its the pause/break button on my keyboard, im pressing it till my finger turns blue a billion times and still no rommon noodles for me.
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Oct 20, 2012
Built in wifi causing blue screen of death. Disabled built in wifi and purchased USB N150 adaptor and blue screen of death has stopped. Download speed are 75% back to normal but surfing is extremely slow using chrome, IE, safari. Ethernet browsing is normal with no bugs or bluescreen.
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Jul 21, 2011
I am in charge of taking care our small office network (about 25 PC's) and encountered a problem the other day. I got a call that nothing network related was working. I went to look at the switches/router and everything appeared fine. After some troubleshooting i found if i unplugged the switch and connected directly the the router everything worked prefect. Reconnected the switch, network goes down again. I assumed it was the switch at first but then did a walk around and a laptop was in a weird frozen state. I unhooked the network cable and everything started working away like it should.
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Oct 16, 2012
Loaned old laptop when hard-drive went out of my own. I knew it would need some maintenance ie defrags, cleanups, updates etc. and have been trying to do so... in the process I am having a very difficult time as all of my browsers (that I thought were updated) are slow, hanging, crashing and causing my entire pc to freeze or hang.
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Jan 1, 2012
What this crash means? This is a 6509 with a single Sup720 Cisco IOS Software, s72033_rp Software (s72033_rp-ADVIPSERVICESK9_WAN-M), Version 12.2(33)SXI, RELEASE SOFTWARE (fc2)System returned to ROM by s/w reset at 04:42:07 PST8PDT Mon Jan 2 2012 (SP by bus error at PC 0x40C6681C, address 0x424B).
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Mar 13, 2012
Our ME3400 crashed unexpectedly and got the below errors:
meQCY0290A#sh ver
Cisco IOS Software, ME340x Software (ME340x-METROACCESSK9-M), Version 12.2(55)SE, RELEASE SOFTWARE (fc2)
[Code].....
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Jun 27, 2012
2147483647 2012-Jun-27 20:23:40 Emergency %OS-F-BUFFER: OSBUFG_buf_alloc: Buffer pool magic is invalid ***** FATAL ERROR ***** Reporting Task: GOAH. Software Version: 1.2.5.70 (date 11-Jun-2012 t ime 17:35:31) <snip> ***** END OF FATAL ERROR *****
The switch was running a relatively basic configuration and not under any appreciable load when the crash occurred. It had been running 1.2.5.70 for quite some time and had been restarted several times since the firmware upgrade. I have not been able to reproduce the issue on demand.
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Oct 13, 2011
I have a WS6509-E which is running on below IOS had a software reset yesterday, however I am not able to identify the exact reason for this to happen.
1 day, 2 hours, 39 minutes
Time since xxxxx switched to active is 1 day, 2 hours, 38 minutes
System returned to ROM by error - a Software forced crash, PC 0x402D3920 at 13:14:51 AEDST Thu Oct 13 2011 (SP by power-on)
System restarted at 13:27:28 AEDST Thu Oct 13 2011
System image file is "sup-bootflash:s72033-jk9s-mz.122-18.SXD7b.bin"
1 day, 2 hours, 39 minutes
Time since xxxxx switched to active is 1 day, 2 hours, 38 minutesSystem returned to ROM by error - a Software forced crash, PC 0x402D3920 at 13:14:51 AEDST Thu Oct 13 2011 (SP by power-on)System restarted at 13:27:28 AEDST Thu Oct 13 2011System image file is "sup-bootflash:s72033-jk9s-mz.122-18.SXD7b.bin"
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Mar 13, 2012
I have tried to update firmware on a RV220W. Something stopped and now it won`t start. The power led blinks a few times and goes off, the LAN and WAN port wich is connected is lit. I have tried 10 seconds reset button but nothing happens.
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Jan 24, 2013
I have 3560X-24T-S switches with IP Services loaded at remote sites that I have been having troubles with. Originally, they had IOS 12.2(58)SE1 on them. I have up to four diverse paths via point-to-point microwave at the remote sites. The Microwave equipment is by Microwave Networks and is a Prodeus M series which Ethernet support. The original issue manifested itself as hardware loopback errors on some of the ports that were connected to the microwave links.
My experience in the past has been that when a hardware loopback error occurred it is usually a bad switch port. In this case however, if I disconnected all of the microwave Ethernet links and rebooted the switch and then connected the Ethernet connections to the microwave links again, everything works fine. No hardware loopback errors. That is, until the next switch reboot. Then the hardware loopback error would return. Interestingly, it would come back on different ports connected to the microwave links every time. So if a reboot was done without disconnecting the microwave Ethernet links the hardware loopback error would change from one microwave link to another after each reboot.
I then went through and read the lengthy release notes for IOS version 15.0(2)SE and found several fixes that I thought could fix my issue. So I downloaded it and updated a couple of the offending switches (not all of them were having this problem). After going through the second update required to resolve the 'open file error' that happens going between 12.2(58)SE1 and 15.0(2)SE the problem seemed to be resolved on the offending switches. So, I went ahead and updated the IOS on all of the switches with point-to-point microwave connections.
I now have one switch that was updated that is crashing and rebooting continuously when the Ethernet links for the point-to-point microwave are connected. Again, if I disconnect all the microwave links and reboot, it comes up fine ands stays fine when the microwave links are connected back up. It will work fine until the next reboot and then the crash and reboot loop starts over again. Below is a portion of the putty log when the crash occurs:
----------------------------------------------------------------------------------------------------------------------
previous memory block, bp = 0x59BF838,
memorypool type is Processor
data check, ptr = 0x59BF860
========= Dump bp = 0x59BF87C ======================
59BF77C: 0 0 0 FD0110DF AB1234CD FFFE0000 56 383FDB4
59BF79C: 212AC68 59BF838 59BF6F4 80000042 1 0 A504F53 543A2050
59BF7BC: 6F727441 53494320 506F7274 204C6F6F 70626163 6B205465 73747320 3A20456E
[code].....
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