D-Link DCS-942L :: Black Box When Viewing From Remote Website
Jul 22, 2012
I ran the setup CD and can access my camera from inside my local network. When I try to access it from outside, I can access the camera fine but the video stream is black. I tried RTSP ports 554, 2080 and 5632 with no success (of course I port forwarded the dsl modem as well). My dsl modem is a westell 7500 and my ISP is frontier communications. I contacted their support tech and at first he ran me through the exact port forwarding sequence I had already done on the modem. He then went away for a while and came back to say that I need to upgrade to their fixed internet address service. I understand dynamic DNS and don't think this is an issue because I can contact the camera OK, I just don't get the video through (black screen). Another issue is that the camera is reporting PPPOE 'failed'. The support tech has given me two PPPOE user names and passwords but neither work. The support tech said that they do require PPPOE.
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Mar 27, 2013
I have four DCS-942L cameras and a 2012 model Airport Express router. I cannot view live video from outside the router in any fashion other than mydlink.com's poor quality time-limited forwarded video. Here is what I have done.I have manually mapped four TCP ports through the router for accessing the cameras' web servers. This works--I can access the camera settings that way, albeit with NO SSL support (dammit). So, fundamentally, port forwarding works on this router. The "live view" accessed through the camera's web server does not work, though.I mapped port 554 on each camera to ports on the WAN side of my router, TCP and UDP.I have made sure that the external ports set on the camera under "Enable UPNP port forwarding" are the same as the external ports set on my router. (Otherwise the web server wouldn't work from outside.)When I access the mydlink web site from inside the LAN, I can view my video. When I run netstat -n -p tcp, I can see connections open to the local 192.168.0.* addresses of my cameras, so it is connecting via the LAN.If I connect to the Internet outside my LAN, and use the mydlink web site, I get the forwarded, mini-sized video with a 60 second limit. netstat reveals that connections are being attempted to the INTERNAL ip addresses of my cameras, which of course cannot succeed from outside. In addition, if I try to stream video using QuickTime Player from outside, using the URL [URL], the player connects, then says "waiting for stream" and then "switching transports." It gets stuck there and does not proceed. On the LAN, using the local IP address, I can stream video just fine.
Any way to change this?What other ports do I need to open to make the video stream work? I tried mapping ports 5556-5559 to one of my cameras, but that did not work. Also, I have four cameras and need to be able to map to all of them for this to work.The AirPort Express supports "NAT Port Mapping Protocol" which, from my limited research, is not the same as UPNP. How to successfully viewed video from outside a router without using UPNP?I have scoured these forums considerably and have read some success stories using UPNP. From the DCS-942L manual, it seems like I should be able to set up manual port forwarding in some fashion to make the video stream work. Clearly, though, some auxiliary connection is being attempted and the client cannot get through to the camera. Is it possible to even pick this statically, or is the port always dynamically chosen by the camera and therefore absolutely must be set up on the router using UPNP? If I can't make static port forwarding work, then these cameras are headed to camera heaven soon.
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Feb 22, 2012
I have just installed two DCS-942L cameras and uses MyDlink. The live video is OK from MyDlink, but when I log on to the cameras from "Advanced Settings" the live video is just a black screen, no matter what video profile I select. Like wise I can't select motion detect area, because there is just a black screen.I have tried on tree different computers. What can be wrong?
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May 8, 2013
In have the 942l and the mydlink Lite app on the iPhone. I have recording set up on the camera capturing in .mp4 format. I can view the camera on the phone fine. I can go the menu and select playback. I see the date of my recordings and the time. Each individual file is listed as you can see.
When I select any of these files, I get a black screen.
Do I need to change the rtsp URL? Anyone have this working correctly on the iPhone? If so, can you share your settings?
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Jan 30, 2012
I have 1.00 build 0522 and searching the support website I see no link. But reading here I see there is a later version.
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Aug 10, 2012
I have latest 3.3 dlink d-view cam software and a dcs-932l ip camera.I noticed the remote streaming and remote recorded viewing (ports 5150 and 5160) as part of the server software. I know if i browse to my ip of my pc it allows me to view both services on html via windows plugin visual basic addon. My question is what iOS app and Mac OS X app will allow me to remotely monitor my dviewcam softwares network service for both live view and recorded view.
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Mar 10, 2012
I have my 942L set up for continuous recording. When I look at the files, the camera will record between 20 and 55 seconds, end that file and start another. The next file then starts between a few seconds and as much as 40 seconds later leaving a gap in the video recoding. The file sizes are all different and the amount of record time is different for each file.
Also, about 80% of the time, the time increments a few seconds on a playback and then stops updating even though the video is longer.
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Aug 5, 2012
I just got the camera today, looks good, works good, at least so far.. BUT I was SURE this camera had a battery and charge function!? What's the point of having this camera if I can't place it say inside my car or in the garage (where it needs to be hidden, alas I can't use any cords!)?
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Nov 30, 2012
I have a Linksys E1200 router.My problem is I have installed a camera system that allows remote viewing.I cannot access the system through the E1200 I am not very knowledgeable in net working.What do I need to do to access the DVR from a remote computer?
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Sep 7, 2012
setting up ea2700 to enable remote DVR viewing?I have tried port forwarding and enabling remote management. But I can only access locally.
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May 20, 2011
So I have two xbox 360's plugged directly into my dir-655 router with Ethernet cables. I have no idea how to port forward these, correctly and everything I try ends up with my router being reset. I don't have a pc connected to the router, only a wireless laptop.
opening ports for multiple xbox 360's (Black Ops is what we are trying to play).
One thing I do know is that when I tried portforward.com's walk-thru for port forwarding, when I enter the ports into the dir-655 port-forward menu, I can no longer connect to Black Ops at all, it says servers are down (WHICH THEY ARE NOT I CHECKED).
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Jan 12, 2011
i followed the instructions on the link and I can not for the life of me get my NAT to display OPEN or even Moderate. Always says STRICT. I have tried all the link and all the videos about forwarding ports followed all the instructions to the T. But the PS3 in the DMZ. And still, Nothing. It's BS.
Using router FW: 2.00NA
Ports Forwarded: TCP 80-81,443,5223
UDP 2005,3074,3075
TCP 3074
UDP 3478
Assigned QOS engine rule to the IP of my PlayStation and set it to priority 1.UDP Endport Filtering and TCP Endport Filtering Both set to independent?Enabled Anti-Spoof Checking?
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Jun 15, 2012
I have a DCS 3420 that is connected via CAT5 to may LAN and 2days ago something happened on the laptop, whenever I open the window in internet explorer on Win XP Pro; the camera just show a black screen.If I use any other computer on my LAN I get a clear picture of the Gate that the camera is focused on...I have checked the laptop drivers and updates but ca not see something wrong.
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Aug 30, 2012
Just discovered I can change the focus on a DCS-920 by adjusting the black ring around the lens. It can be focused from very close, just inches, to infinity. I don't see this in any of the DLink documentation.
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Jan 17, 2013
I just got another DCS-930L. I have set these up to work wirelessly before but my question is why can't I connect it directly to my ethernet port and be able to get into the web interface by typing the default IP address without using a utility or installation software? I have tried to assign a manual IP to it but that didn't work. So here is what I want to do: Plug the camera into the ethernet port of my MacBook Pro and just view what the camera sees.
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May 12, 2012
This is a home setup. I have a router connecting to my ISP and a home computer (Linux) with a website (not registered). I can access it from any computer in the LAN without a problem, but not from outside the LAN.I have port 80 and the LAN-side IP address open to the outside. I know the ISP-side IP address of the router.
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Nov 10, 2012
The company has a glitch that they are not sure if they will fix so you can't record with mac. I am unable to return my cameras to staples and Im out the money for the memory cards I opened. It says you can record with MAC clearly on the box!!!! Bad business practice for STAPLES and DLINK.
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Jul 9, 2012
iphone and android app but no blackberry.
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Jan 4, 2013
I just purchased 2 cameras and have one set up.
Firmware V 1.12
Works great on my android phone and connects fairly quick. When I try to see the camera image on my PC with windows 7 64 bit, I log into my d-link and it shows the camera name on left side of screen, then says Java run time environment not installed.I uninstalled java 5 times and re installed both 32 and 64 bit but keeps coming back as not installed. Camera is set up wirelessly through a Belkin router, so far no EZ config
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Mar 27, 2013
Is there such a possibility in the firmware or through telnet?
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Apr 13, 2012
As DCS-942L IP cam is compatible with "NVSCGI APIs" (search this string on a search engine and you will find some useful PDF docs), many features of this IP Cam may be enabled or disabled using any web browsers, for example we can manage the motion detect.
[url]....
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Dec 18, 2012
I just bought new 942L (HW Rev3, 1.12 FW) and the only profile which is used to stream to iPhone or Web browser in mydlink is profile 3 which is limited to JPEG. Is there some way how to change the profile to be used for streams or is there a way how to make to profile 3 something else then JPEG?
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Apr 19, 2012
I have 3 DCS cameras on my network all setup WiFi
2 are DCS-932L and 1 DCS-942L
The DCS942 (which is right near but facing the other direction) is about 2 meters away from one of the 932's but the 942 keeps going offline - it comes back on and off probably 4-5 time during a 24hr period.
This is most frustrating - it would look like Wifi signal strength could be the issue but the other 932 right near it doesn't have this issue?
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Jun 24, 2012
I initially set it up for static IP, which was a mistake for reasons I probably don't need to go into here. Having recognized my mistake, I've been trying to hard reset it so I can convince it to acquire its IP address by DHCP, but each time I reset it and return to the "First, select your camera" screen in the setup wizard, I'm faced with a single choice: the device as I first set it up for static IP. I don't seem to be able to convince it to give up that erroneous static IP address.I have read the FAQ section on hard reset. I've held down the reset button for a lot longer than 6 seconds while the cam was connected to power and ethernet, and I've watched it go through the sequence of flashing blue reset and WPS lights until it settles down, but this doesn't change the situation, evidently.
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Dec 24, 2012
My DCS-942L is almost always in night mode with IR on resulting in a B/W picture. Only when the light is very bright it changes to day mode. How to adjust the day/night threshold?
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May 5, 2013
I'm trying to connect to the camera DCS-942L through the Rtsp Protocol.
Link do this : [URL]
But the video signal no. Tried different players. Players determine the model of the camera , but no image and after a couple of minutes is open. What I'm not doing all right?" My link has the correct view ?
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Dec 13, 2011
Any replacement bracket or some other way to easily mount the 942l in a window? i have a long window next to my front door i want to just stick this someone about shoulder high in that window looking right to the door so will see anyone who comes.
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Jan 27, 2013
My Dlink DCS-942Ls had been updated to the latest firmware both 1.12.1608WW and 1.12.1628EU. (I grouped them into two firmware devices). They are all H/W version A1, agent version 2.0.15-b11. If I setup time to automatic time configuration and sync with NTP servers ( all from drop down list and Thailand NTP server time1.nimt.or.th) , they did not work and I must set time manually every times I power off and on these IP cameras. I knew that this issues has been raised for long times and still exist in the current firmware.Simple way to eliminate this problem is specifying NTP server into IP number. ping your national NTP server URL and then get the IP address , e.g. time1.nimt.or.th has IP 203.185.69.60 , or ntp1.dlink.com has IP 61.67.210.241. I have tested many ways and the results can be comfirmed that URL NTP letter cannot sync time but IP number can do. I also has a DAP-1360 Repeater mode and test with its "System Check" ping test, the result are success either URL NTP server name and IP number. NTP protocol is different to ping test. I'm not sure that which parties (ISP, DNS, Router, IP camera device) should fix this error. I decided to specify NTP server with IP number to all network devices from D-Link. Minor risk may occur if a national NTP server change its IP number.
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Sep 2, 2012
I get this error when I update to 1.12. Error 324 (net::ERR_EMPTY_RESPONSE): The server closed the connection without sending any data.
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Jun 25, 2012
Well this one should be in the "Firmware DOs and DONTs" post. I updated to FW 1.11 over wifi and apparently this will corrupt the camera so it needs serviving. Would have been nice to know that before I did it. Since the upgrade from 1.02 1030 I get this note:The throughput of the SD Card on your camera is not currently enough for recording. We suggest you to reformat the SD Card or replace it with a higher class one.
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Nov 2, 2012
I have been having no luck with DLink support getting an answer. I have the DCS-942L which allows me to set the date/time zone but when I try to add motion detection settings the page always times out during the save. I tried using CaT-5 CABLE instead of wifi for settings (camera on same router and desktop pc) but after the "saving" message appears, it eventually times out and I have to click the Back arrow to return only to find none of my settings saved. I also want to note that each time I log in I see a broken certificate error message. Using Win8 with IE10. Also tried on Win7 with IE9 and XP Pro with IE8.
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Jan 4, 2012
I have a new apple airport extreme wireless router and have done all the port forwarding and gave the camera a static address and cannot view my camera outside my network. I also have done the dyndns service also. I will note if I change the http port in the camera settings to say 82 I get a black screen and cannot view my camera till I switch back to port 80. Reason why I want to do this is I need to view my camera for more then 60 seconds.
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Dec 27, 2012
i bought wireless camera dcs942l everything works but my sd card 32 gb is not recording the camera is not recording in my sd card i formated sd card still not recording camera works good quality picture network working but not recording on my sd card and i can not record in my computer
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