Dell :: Dimension E521 / AIO Center Cannot Find Networked 962 Printer

Oct 13, 2011

Trying to print from a Dimension E521 using Dell AIO Center to a hard-wired networked 962 printer hosted on an Inspirion 530 using a LinkSys WRT54G V8 router. Cannot scan or fax from the Dimension via the network.  During software install, the printer is not automatically detected on the network and it has to be manually assigned.  Attempt to print test page via the network during software install results in a document in the print queue that hangs the printer with a print error.   After the aborted test page, nothing works.

Using the VISTA Control Panel can successfully set up the printer and can print a test page to it.  In this case, the printer install CAN see the printer on the network, so I don't think it is a network issue.

However, if the control panel is used to install the printer, the AIO center cannot find it at all and displays an error that software and drivers are not installed. Yes, Network and Sharing are all set up correctly and, no, the Firewall is not the problem as it is turned off on both machines.

Drivers are not the issue.  I have deleted the drivers and reinstalled them so many times in the last week I can do it in my sleep.

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Tech Support Guy System Info Utility version 1.0.0.1
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[URL]

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