Dell :: Latitude D830 - Can't Connect To Internet After Reformat
Jun 4, 2009
I had to reformat a Dell Latitude D830 with XP Pro SP2 due to a trojan. After XP was reinstalled, I inserted the cds which contain the drivers and such for my system. I installed the drivers and utilities, but for some reason when I plug my ethernet cable into the laptop, it says there is "Little or No Connectivity". I plugged the same ethernet cord into the desktop I am currently using, and it works just fine. The connection comes straight from the wall to the computer with no router or modem involved.
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May 31, 2012
I'm trying to hook up my boss's service laptop (the aforementioned Dell Latitude D830) to a Netgear GS108 router so that he can check out footage from a couple of Pelco Sarix IP security cameras.Long story short, not only does the included software not detect the cameras, upon closer inspection, I cannot ping the Netgear router from an XP command prompt (when trying to do so, I received "Request timed out" messages, then Sent 4, Received 0, Lost 4, 100% loss).
Additional info- This PC has had quite a lot of setup work done to it so that it would run DOS as it is used to connected to a 15-year-old fire alarm system for programming and auditing purposes. This happened well before I was hired and my boss is not a computer person so the extent of this work is basically beyond what I can readily see- namely a partitioned HDD with DOS and a dual boot. The connection between the fire system and the PC is a serial connection facilitated by an actual serial port in the laptop. I don't know what effect, if any, this has had on the XP (sp3) portion of things.
This PC is not generally on a wired network; I mention this mainly to say its not online at work, doesn't receive an IP address from a DHCP somewhere, etc. My boss says he sometimes takes it home and connects to his home WiFi with it however. Additionally, it is not a device that belongs to our customer so it cannot be placed on their network (which is the only network and internet connection available to me). When I plug the CAT5 cable into the laptop, both LEDs flash very briefly, then a single orange LED illuminates solidly and stays that way. On the router, I get two green LEDs (which signifies gigabit speed, apparently). If I open Control Panel and click on Network Connections, I see the NIC and it appears to be connected with no issues. Double-clicking the icon shows Status: Connected at a speed of 1.0Gbps.
The IP cameras work fine. I took them home, connected them to my own home router (which other than opening some game ports, I've done nothing special with; a Linksys WRT54G). The cables I'm using are the same ones I used at the house. Note that I did NOT use this laptop when I tested them at my house- I used my own desktop PC (nothing special, except I have no antivirus, software firewall, etc.- read on).The Netgear router is technically an unknown quantity, but it is literally brand-new out of the box this morning. I had this same issue I'm currently having with a couple of "found" routers (meaning my boss/ co-workers probably found them in the trash somewhere). Naturally, I assumed both routers were bad based on the fact that the cameras worked fine at my house (again, with my PC- not this Dell laptop).
There is protective software on this PC. I have disabled the Windows Firewall via Control Panel and in Norton 360, I've enabled "Silent Mode", disabled Smart Firewall and Anti-Virus Auto Protect. I'm loathe to completely uninstall this suite because of some of the stories I've heard my boss tell about the users on his home network. This PC is the sole link to the customer's fire alarm system and has been configured (again, long before I was hired) extensively to do so. What I'm looking for mostly is something I'm missing. When I first began having issues with this system, I went into the LAN Properties for the NIC, turned off the "Obtain IP Address Automatically), and entered 192.168.1.10 for the IP, 255.255.255.0 for the subnet, and 192.168.1.1 for the gateway (based on the Netgear router's published default IP setting). When that didn't work, I tried all of the above and switched the gateway to 192.168.0.1 as the manufacturer seemed to indicate it could be either address. Same results.
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Nov 5, 2012
I have a Latitude D830 that I had to reinstall back to Windows XP3. I have installed all the drivers per instructions except that the device manager indicated one ethernet controller (Wireless 1395 WLAN MiniCard) is not found. I ran the desired driver R242906 but it begins and then states that hardware is not found and stops. I have tried some of the older drivers as well but still have had the same result.
Prior to redoing the OS is was Windows Vista Pro but kept crashing so went back to XP. The wireless card worked then.
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Aug 27, 2012
latitude 620 had a virus and deleted a few entries i thought were not needed. now i cant connect to internet hard wired or wireless.i dont have a system disk. below is my configuration.
Microsoft(R) Windows DOS(C)Copyright Microsoft Corp 1990-2001.
C:DOCUME~1ADMIN>ipconfig/all
Windows IP Configuration
Host Name . . . . . . . . . . . . : ron Primary Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . : Hybrid IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : No
[Code]...
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Feb 26, 2011
I finally moved on from my Dell Latitude, I purchased a Lenovo today.Just set up Windows 7 on it, but I am having a real problem...I have looked everywhere on the Internet for a fix and can't seem to find it.I am trying to connect to my home network, belkin54g, but am being told "No Internet access." Under Device Manager, I have two network adapters listed, a Broadcom 802.11n Network Adapter and a Realtek PCIe FE Family Controller. My network is set up as such...My dad's Mac has the router/modem wired to it, and every other computer connects wirelessly. MY connection is set up as a Windows 7 "Home" network. When hovering over the wireless icon thing at the bottom right of the screen, it gives the network name in bold, then No Internet access in italics right below. I am connected to the home network for sure though, because when I view devices on this network, I see my brothers laptop listed. Most recently I tried to do a Winsock reset from the Command Prompt, but it didn't work.
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Jan 17, 2012
I have a Dell Latitude E6420. My computer had Windows 7 and I re-imaged it with Windows 7 (because of a procedure for work, something about removing myself from their network.. I was just following the directions I had been given). Since the re-image, I cannot connect to the internet whatsoever. With a cable or wirelessly. My computer recognized the wireless networks I had at my house before the re-image, but there is no longer a wireless adapter even under my "network adapters." Moreover, every single "Other device" has a yellow exclamation point next to it. I cannot connect to any internet at all to remedy the problem and am at a loss for what to do.
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Aug 5, 2008
My Dell Latitude D600 recently stopped accessing the internet, even though I have a strong wireless signal and connection. I have had the laptop for 3 months now with no problems up to this point. I have followed some of the troubleshooting suggestions from other posts, but to no avail. My ipconfig looks like it should be right, and I can post that upon request. The Intel Pro/wireless LAN 2100 3A Mini PCI Adapter status says it is working properly, and the drivers are up to date
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Apr 13, 2011
I have a dell latitude d600 laptop running on windows xp home edition. We are using a small office network with y computers connect the laptop being the third and I am connected via wireless connection. I can connect to our network printer and the other 3 computers without a problem but I cannot go ontothe internet. I have an ip address 10.0:0:9 which is within our LAN range and my subnet mask is 255.255.255.0. I cannot also setup outlook and if I ping sites like google .com I get the reply 'could not find host'
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Jun 18, 2011
i cant connect to my internet (wireless) with my laptop, its a dell latitude d600, i am using windows XP
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Nov 10, 2011
My main computer is an apple mac and it is connected to the internet via a sky router. I have two lap tops one connects to the wirless network this one a dell latitude d620 does not. The icon in bottom right corner states wireless connection not connected but i have tried everything but it just wont connect. I can connect by using a local area connection by connecting the lap top to my router?
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Mar 16, 2011
just reformatted my bros laptop the other day and reinstalled windows xp home, he bought the computer off of a friends so he doesnt have any of the driver discs or anything else that came with it, after reinstalling windows, I couldn't connect to the internet with it so i went to the hp site to get the network drivers for his laptop and installed them via a disc i put them on from a computer that does have internet access working, so now its saying its wireless is connected but when i try to access internet explorer it asks me if i want to work offline saying there is no connection. In network connections there is no local area network, and in device manager for network theres only 2 under it 1394 net adapter and Broadcom 802.11b/g WLAN, there are other devices with ? and ! attached to them, im not sure if they have to do with the problem or not just trying to get the internet working on his laptop so he can download the rest of his drivers/updates then but the other devices with ! or ? are: base system device x3, coprocessor, other PCI bridge device, PCI bridge device x2, SM bus controller, Universal Serial Bus (USB) Controller, Unknown devicex2, USB device, Video Controller (VGA Compatible)[CODE]
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Dec 9, 2012
I have a Dell Laptop Latitude 610 and I have not been able to connect to the Internet via the ethernet cable port for some four months now. I've tried downloading software from Dell's web site, I bought (and returned) and USB to Ethernet cable, only to find out that it was a model ahead of what this machine needs.I've asked local repair place (Microcenter) what it might be, but they'll only tell me after I pay $70 just to open it up.Another repair guy said that it is probably the motherboard and it wasn't worth fixing. (Yet if it was, wouldn't the entire computer decide not to work at all?) [code]
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Mar 22, 2011
So today I went to my grandparents house, so I could reformat their computer that had crashed due to a virus. Their computer is a Dell Dimension 2400. I was able to download the video and audio drivers from the disk Dell gave them onto their computer, but cannot connect to the internet. I went into the network connections, nothing was there. Then i went into devices and saw the yellow exclamation mark by the ethernet device.
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Feb 4, 2012
I have a Dell D830 that was given to me. I bought a new hard drive and restored the operating system to XP. I can't access the internet now through my wireless network at home. I've tried to setup a new connection in the network connection but that's there is nothing to connect to, nothing is working.
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Feb 23, 2013
I have the same machine, same problems. After a reformat, WindowsXP would not reload drivers (from the OEM software provided by DELL). I reinstalled (in order) with a fair amount of difficulty got them all to load EXCEPT for the network adapter. I've download the adapter software AND driver; still no luck. Still working on this bugaboo. Incidentally, what saved me with the other drivers (yellow question marks on Base System Device controller, ethernet, PCI, SM Bus, etc) is that I had run a Belarc Advisor utility printout prior to the reformat. So now I at least had something to compare the before and after reformat with.
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Mar 3, 2011
I am trying to connect a dell latitude cpt laptop to my wireless network. I get as far as putting in the network key (which is correct), but I then get the message "the network password needs to be40bitsor 104 bits depending on your network configuration" I have a linkysys router and my othe laptop works fine.
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Jan 5, 2011
I was given a dell latitude cpx laptop running windows xp recently with wireless b network adapter. My modem/router is a 2wire gateway DSL . When I brought the laptop home, it did not connect to my wireless network. It was able to find my ssid though, and the signal was weak even if I was close to the modem/router. Anway, someone suggested I switch from WPA to WEP encryption because old network adapters can only detect wep encryption ( or something like that) . So I did, and still no internet connection. i tried to ping yahoo.com and still not working. My DNS and Ip adress are set to automatic and still no internet. This laptop doesn't have an LAN port, so i guess it connects through internet wirelessly only. Someone also suggested i update my drivers for wireless adapter but i don't have the original disc that came along with it. This laptop was able to connect without problem before from a different network but not mine like a week ago.. I also have2 other laptops within this network and I never had a problem with it connecting wirelessly.
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Nov 19, 2012
I've got an old Dell Latitude D600, service tag <Admin Note: removed per privacy policy~RK>, that I am messing around with and i can not get it to connect to my wireless network. i have the correct driver for my wireless adapter and it shows my network in range with full strength. when i try to connect it says the network may no longer be in range and i should refresh. when refresh it is still there with good strength. when i look my wireless adapter it says it is on but as soon as it brings up the network name everything says "radio off"
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Sep 7, 2012
I purchased a new Apple I Phone 4S with hotspot. I have two Dell Computers, a Latitude D830 and an Inspiron 15R, both with Window 7. These computers connect to the I4s hot spot.an older Latitude D610, Windows XP 32 Bit, will not connect. I can connect to the I4S via USB cable but not via wireless.
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Jul 1, 2011
I'm having a problem using this Dell Latitude. It's always having these connection fits where it randomly disconnects & then reconnects to our wireless internet. I'm always seeing the internet icon in the toolbar either on "Acquiring network address" or "Not connected", and when the internet is working, the icon doesn't even show up in the toolbar. This keeps on stopping me from doing stuff like posting in forums (I was lucky to be able to post this :P), logging into my email, etc. This problem, however, never existed on the Compaq, so I know it's not the signal. Is there any way to keep it from disconnecting constantly?
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May 30, 2012
I have Inspiron 1525 with Marvell Yukon 88E8040 PCI-E Fast Ethernet Controller. After reformat, the network will not detect wireless modem after I think I have downloaded all pertinent drivers. In Device Manager, under Other Devices, The Network Controller shows an exclamation mark that under Device Status says, "The drivers for this device are not installed. (Code 28) To reinstall the drivers for this device, click Reinstall Driver." I have turned on the button on the left of the laptop and still missing something.Prior to the reformat everything was working well. I had the Blue Screen of death andthat's the reason for the reformat.
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Sep 23, 2012
I have a Dell XPS 8300 desktop. The desktop recently got a virus which caused me to completely reformat the computer. I thought the PC came with a drivers CD but either it did not or I cannot find one. Now that I installed a fresh copy of Windows 7 it will not connect to the internet. I have tried downloading all network drivers, bios drivers and making sure BIOS is enabled but still I am unable to connect to the internet.
What can I do to fix this problem or is there any place that I can purchase the actual drivers CD for my PC so that this does not happen again? I have gone to the drivers and downloads page, put my tag number in and literally downloaded every single driver listed and still it is giving me the "no connection detected" error.
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May 11, 2012
my laptop cant connect to wireless network but irecently installed wireless drivers.it indicates the wireless networks available.i connect and it fail to connect
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Apr 17, 2012
My Dell Latitude D810 with Realtek RTL8180 Wireless LAN(mini-) PCI NIC card unable to connect to wireless internet. And I cannot view or search any available wireless connection even I refresh the network list. My router is Linksys WRT330N v1.001. But when im using wired connection there is no problem.
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May 8, 2012
I've got a Dell Latitude D630. I can get a wireless internet connection no problem. But I cannot get on the internet with a wired connection.
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Nov 25, 2006
How do I have to set up a internet connection using UMTS/GPRS SIM on my Latitude D620?
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Dec 4, 2012
I have a Latitude E6400 running Windows 7. Yesterday I was able to access the Internet with no problem. Today, I show that I have established a network connection with my Netgear router but I have no Internet connection. My wife has a Toshiba laptop and she has an Internet connection over the same network so the issue must be with my machine.
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Nov 27, 2011
I have a dell latitude d610 laptop...until last night, I had no problems connecting my laptop to the wireless router...then..I'm not sure what happened, but I can't connect anymore. My daughter has the same kind of laptop and has absolutely no problems with connecting...so, it has to be something with mine. It's like it doesn't know that there is a wireless connection available.
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Mar 2, 2013
How can I make my Latitude E6400 connect to my wireless system at start up and stay connected when switching users?
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Jun 8, 2011
I have an old Dell Latitude D620 and have Just upgrade my wireless deal with BT to Infinity with a new BTHomeHub3.0. The Dell will connect to the internet and I can see it's working because some of my programs can use the internet to function but when I try to use the internet it just stops loading at 5 bars on IE but then stops. I have tried a system restore but this has not done anything and tried a different browser but the same thing has happend.
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Oct 16, 2012
I have Dell Latitude D620 and bought it refurbished, I did NOT recieve a backup drivers and utilities disk with the laptop. The computer worked fine for about a year I had no problems accessing the Internet at all. Then it crashed and I had to reinstall Windows XP. After reinstalling Windows XP it will not connect to the Internet at all. Even with the ethernet cord directly to the modem. Since it will not connect to the internet I can not do a diagonostics to see what driver it needs. I have tried downloading a few onto my other laptop and then use flash drive to install it on the Dell but have not had any luck with finding the correct driver. I am not that computer savvy and do not know what type of wireless card I even have.
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Jun 12, 2012
I have a Dell Latitude D420 laptop that has wireless connection, but when I attempt to go online I am redirected to a webpage that says internet explorer cannot display page.
I have attempted to reestablish the connection through various methods but none have worked. Under netwrok connections LAN connection is down, but wireless connection is running.
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Mar 9, 2012
I am using a wireless connection via router to access internet at home. When my Dell Latitude E6510 Laptop is not on the Dell Docking Station and I'm using as just standalone I can access my wireless connection easily, no problem at all.However, when I attached my laptop to my Dell Docking Station, I can not access my wireless connection. The wireless connection is found, but when I click connect to network, I get "Windows cannot found network". When I remove the laptop from the docking station, I find the wireless connection and connect perfectly and it works normal.I am using Windows 7. I can connect to internet with straight wire going to docking station easily, but no wireless connection found when laptop is on the docking station. I work from home and use the docking station for two monitors for doing my job. I have struggle with this problem for two weeks now. I don't see anything on the docking station that's preventing me from access my wireless connection.
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