Dell :: Windows Update Stops LAN And WAN Adapters On Alienware M14X
Sep 30, 2012
I just bought an alienware M14x and about 3 weeks after i set it up the LAN and WAN adapters stopped working and i couldn't get a wireless connection or hardwired connection.
I called technical support and they informed me it was due to a generic windows update that wasn't really compatible with my alienware machine. So i did a system restore and now its working fine and i disabled automatic updates.
Its been about a month since then and now I have all these updates that need to be downloaded and I'm not sure which one will cause my network adapters fail again.
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Nov 12, 2012
I just got the Alienware m14x r2 few days ago. I checked everything and there was nothing bad with my new laptop.
But today, I realized that my laptop disconnected internet randomly while I was gaming or browsing, then it automatically reconnected after 20 or 30 seconds. Sometime it could not reconnect internet, and I had to do it manually !!!!
I searched how to fix this issue from the Internet. Most people said that this problem was caused by my router, but I don't think so because my old laptop and my phone still worked well and did not have the same problem with my new laptop !!!
My wireless card: Killer wireless-N 1202, and I updated the lasted driver version.
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May 10, 2012
We have a Cisco ASA 5510 with Clientless SSL VPN portal. I just found that after installing the last Microsoft Updates, RDP bookmarks stopped working. It keeps asking that I should install Cisco Portforwarder control, and then goes back to the home page. I changed all security settings, tried to install the control manually, but nothing works. Finally, I found that after uninstalling Internet Explorer 8 update KB2675157 it works again.
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Apr 24, 2013
I have an E1000 router and have updated the firmware to v2.1.02 Build 6. Also have the AE1000 Wireless-N Adapter and wanted to see if there were any new updates. According to this Linksys page the latest driver is Ver.3.1.12.0 (04/27/2012). I have downloaded the file and unzipped it to the desktop.
I am running Win 7 64-Bit so I opened this folder: C:UsersJOHNDesktopAE1000_Win7_3.1.12.0-WHQLWin7_64_v3.1.12.0
Which file will actually install the new driver:
netr28ux Security Catalog 9 kb; netr28ux Setup Info 11 kb; netr28ux.sys System File 1,563 kb; RaCoInst.dat DAT File 14 kb; RaCoInstx.dll Application Extension 320 kb
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Jan 13, 2012
After having my computer crash frequently, I reinstalled my OS Windows 7.Unfortunately, I was unaware of all of the drivers needed in the process. I tried to install all of the ones I was supposed to, but I couldn't find which network driver was needed for my computer, so right now I'm using an external network adapter. Without it, the wireless does not work.How do I know which driver to download, and where do I download it?
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Jan 29, 2013
The latest driver is version 3.2.7 for Windows 7. I am still on the 3.0.2.0 driver which works fine for me. I just wanted to note that the 3.2.7 driver obtained from Windows Update doesn't work well, drops connections and takes longer to establish a connection. I've tried to update twice and each time I go back to the older driver.Can someone at Linksys examine the performance of this driver?
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Nov 9, 2012
I was wondering if the Alienware M14X Laptop supports tethered 3G iphone hotspots? all comes down to if it supports it or not.
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Sep 16, 2012
I have the same problem with my Alien. I tryed _all_the things, but i steel can not connect to WI-Fi.
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. Alle Rechte vorbehalten.
C:UsersDell>systeminfo
Hostname: DELL-PC
[code]....
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Mar 13, 2012
I recently bought an alienware m11x from Dell. The laptop is in perfect working order as expected. For the first few days I used only wireless connection. This connection was perfectly sound and worked a treat. However upon returning to my halls of residence I have been forced to use an ethernet connection, as they charge extra for the wireless. I had used the Ethernet connection for a long time with my previous netbook (Aspireone) and had no problems with connectivity.This is typically how the connection works:
1. Laptop turned on
2. Connected to internet (fast connection)
3. A short time later still connected to internet (slower / broken up connection)
4. Disconnected from internet (says cable unplugged)
5. Laptop restart fixes this issues (or restarts it to stage 1)
I am not technically great, but a flatmate of mine has attempted to solve the issue with no success, and recommended i contact dell.
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Jul 1, 2012
I have a Alienware M17 R3 laptop with the 1103 wireless card running windows 7. Until recently I have not had reason to use the Wi-Fi, though when I enabled the card I found that I could not detect any nearby networks.
I have checked the device manager for errors and have found none. I have noticed that the BigFoot connenction manager does not seem to detect the network card.
Should I reinstall the card driver and the BigFoot helper?
What software might conflict with the wi-fi card? What services should I check to make they are running?
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Sep 13, 2012
I have an Alienware M17X-R3 and I’ve been experiencing several networking problems with it recently- most importantly that I can’t connect to any wireless network. It detects all the networks in the area, but when I select and try to connect to one nothing happens. I can still use a wired Internet connection, though. “Troubleshoot problems” or “Diagnose” just tells me that I have no preferred wireless networks. When I go to the Network and Sharing Center, the “Set up a new connection or network” button doesn’t do anything. When I go from there to “Manage Wireless Networks” the “Add” button doesn’t do anything.
I’ve tried disabling and enabling my DW1501 Wireless-N WLAN Half-Mini Card, and reinstalling the drivers. I’ve disabled the “Allow the computer to turn off this device to save power” option on all my network devices. I’ve used a system restore. I’ve run a scan with Malwarebytes and my computer had crashed by the time I looked at it again thirty or so minutes later; it had tried to restart but was unable to because there was “No bootable device”. I powered it off and started it up again and it worked fine. I also ran a Superantispyware scan that completed successfully without finding anything and immediately crashed, but restarted normally.
A few other things that may or may not be related:
-When I boot I get a message that says “Could not reconnect all network drives”
-When I booted I used to get a message from GoogleCrashHandler64.exe that said “C:Windowssystem32dbghelp.dll is either not designed to run on Windows or it contains an error.” When I went to msconfig and disabled all non-Microsoft processes under services and startup I no longer got the message.
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Nov 23, 2012
I have a XPS8500 with Win7 64bit and last week entered internet via wlan without problems. After an automated update I get a "limited connectivity" despite excellent signal strength. If I restore the system to 15:16 settings, everything works fine. However after a restart I am confronted with "limited connectivity" again.
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Nov 28, 2012
INS 560 working fine until Windows Update installed recent Windows 7 updates.
After restart I now have a red 'X' through the Tray Connection Icon and no networking (LAN & Internet).
The Status of the Network Adapter is 'Working Properly'.
System Restore rolls back okay to before updates but as soon as Windows Update runs we have the same problem.
I've re booted into Ubuntu and the Network Adapter works fine.
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Aug 29, 2010
I'm running Windows 7 64-bit with the very latest AE1000 driver (3.0.10.0). I have a Netgear WNDR3700 with dual band support. I replaced a D-Link DWA-556 PCIe 2.4 GHz card with this USB unit because I was seeing interference with my keyboard and mouse (Logitech Bluetooth). When the AE1000 works, I can consistently connect at 300 Mbps and the speed is great.Unfortunately, every so often, the connection to the internet drops and Windows 7 must do a wireless adapter reset in order to regain access to my network. During this time no other machines connected on the wireless network report any disruption and neither the 2.4 GHz or 5 GHz WiFi profiles are connectable with the AE1000.I've tried switching from the built-in USB 2.0 ports on my motherboard to the USB 3.0 daughtercard to no avail. I've tried uninstalling and reinstalling the driver. However, I started seeing this issue literally the day I installed this thing. The problem happens sometimes a few instances in an hour but then won't happen again for another few hours.In Event Viewer, I'm pretty consistently seeing:The TCP/IP NetBIOS Helper service was successfully sent a stop control. The reason specified was: 0x40030011 [Operating System: Network Connectivity (Planned)]
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Apr 2, 2011
I'm having an issue with a 2 week old WMP54G pci adapter. The behavior is as follows: I get a successful connection and excellent speeds, but every 10 seconds it stops transmitting and drops off the network for a moment. Then everything comes right back. 10 seconds on, drop, 10 seconds on, drop.I've investigated possible sources of interference, but there aren't any strong networks coming though on the same or nearby channels. Moreover, other devices sitting in essentially the same spot are connected consistently and show no variation in the signal strength.
Other info: OS is Ubuntu 10.10, the machine is a Dell GX270.
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Oct 12, 2011
I'm having my system lock up / freeze, my OS is win7 64.
The drivers that came on the cd just locked my computer within 1-5 minute intervalls. The driver (Ver.1.1.00.018) I downloaded from [url]... just pushes up the that time with about 30 minutes. Then there's the Ver.8.0.0.162 that explicity says it adds win7 support but I can't update my drivers, it only tells me that I'm already using the latest version, which I'm certain I don't.
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Oct 2, 2011
I'm trying to install the WMP110 PCI card in a new PC with a Win7 operating system. An error msg states that the system can't find a certain .dll (driver?) so I guess I need to update the driver for the Win7 system. One of the pages here has available downloads for the 110 but they only specify version 1.0 and/or version 2.0. Which on do I need to download and to what file?
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Nov 25, 2012
My new Windows 8 computer is not wi-fi capable, I bought the adapter but it only works with Windows 7, they have a link to upgrade to Windows 8 but I don't know where to go from there.
[URL]
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Jan 25, 2013
I have a fresh installation of Windows 7 Ultimate 32bit,and whenever I try to download ANYTHING from any website,the download always stops at about 2Mb, as if IE just wont allow anything over 2mb to be downloaded.Nothing wrong with my connection (just a bit slow, compared to the rest of the world), and I have no anti-virus running or other protection software.
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Dec 16, 2011
While watching videos online (examples, youtube, twitch.tv videos (not stream)), the video stops loading arbitrarily, and won't start loading again unless i refresh the whole page. This happens reasonably frequently (4-5 times in a 20 minute video), but I'm not sure what is causing it. I'm running windows 7,
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Oct 10, 2012
All of a sudden after I plugged in my ethernet cable and then removed it after use, the LAN card stopped working. It wouldn't even flinch to show that there's a Limited Access network or it's connected to some network. The network runs fine on my home PC.
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Mar 2, 2011
Internal network (LAN) works OK rock solid; only internet drops intermittently windows xp sp3 with latest updates wired connection
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Jun 17, 2012
I currently reformatted my Alienware laptop with the window7 64bit which was provided with my laptop at purchase. Now after I finish formatting the laptop I was missing a lot of programs like the dell ones and the Alienware software which change the colour of my desktop and so on... Is there a way of getting these programs back ?
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Aug 28, 2012
I have a dell studio 1558 laptop and it's got this Bluetooth problem. I use BT to connect to Internet through my phone as a modem. But sometimes it suddenly stops working and the BT icon vanishes from the taskbar. Every attempt to restart it by Wireless switch, or by restarting BT service/process fails. (this does not happen with WiFi, or any other connection though). The only way I get back Bluetooth ON again is if I put the system to sleep, or I shut down and Turn On (Hibernate, Restart, Log off doesn't work). And this happens more frequently while multitasking than normal use.
I am using Windows 7 Home premium (service pack 0).I have the latest Bluetooth module installed, latest system BIOS installed as available in the dell website.
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Apr 2, 2011
My internet connection works for 5 minutes and then stops .. works again for 5 minutes and then stops..... I'm using windows 7.
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Jun 17, 2012
I discovered that my LAN port was not found anywhere, even though it was enabled in BIOS. This prompted me to buy a netgear USB wireless adapter which gives me internet access but I'm having several issues now.I am unable to synch my internet time with any server, and therefore cannot use windows update which requires time to be synched for whatever reason.
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Jan 3, 2013
I just bought an alienware M18x, and set it up a few days ago. all of the drivers are up to date. Yet my internet is still slow (about half the time). I run a speed test, and it says my download speed is 0 mbps for a few moments, then it skyrockets and averages out to about 8. The upload speed is more consistent, but only at 0.3 mbps. I have centurylink at up to 12, and they've told me that the connection itself is fine.
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Feb 25, 2010
I have a Studio 1557 laptop (purchased in late December 2009) that all of a sudden has lost wireless connection to the internet. Went to use it last night (Thursday) for normal use and no wireless connection at all. Before this issue, there were no problems connecting thru wireless at all...in fact used it Wednesday evening for work/surfing and no problems whatsoever. We are using a Linksys 160N router...have 2 other computers and 2 iPod Touches that are connecting just fine, absolutely no problems. It can connect thru a wired connection with no problems but nothing thru wireless...this is a fairly new router, about 10 days old, but haven't had any issues with it since set-up.
I didn't have much of a chance to do anything about this last night or this morning. I really don't want to bother calling Dell Support either.
Dell Studio 1557 Windows 7 64-bit, 8gb 1066Mhz, 320HD
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Jan 27, 2011
I have Windows 7 Home Premium with Firefox. Suddenly, Firefoxto internet. will not connect to internet.IPconfig shows no media connection.
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Sep 18, 2011
Basically when I was done on my computer last night, I went to turn it off, and it updated itself took around 10-15 minutes, must of been a pretty big update, anyway's the next morning I started up my computer and I noticed right away that my time was wrong, the date was correct but the time went back 6 hours so where it was 8 am in real time, my pc showed 2 am. I wanted to google what might of caused this only to find that I had no connections avaliable, I was connected throught my motherboard adaptor Realtek PCIe GBE family controller. Lucky I have an wireless internet card as well and that's what im running the net throught now. When i go to device manager and look at that controller there's an error message that reads "This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)" The option to roll back driver is unavaliable as it's just not clickable, and when I do hardware change check nothing happens. Also when I try to update the driver it says that the driver is currently up to date. I am using...
Windows 7 home basic
2600k i7
asrock extreme4 motherboard
gtx 570
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May 15, 2013
I have a Dell Studio PC with a Dell Wireless 1397 WLAN Mini-Card. OS is Windows 7 with SP1. Intel Core 2 Duo T5800 2.00 GHz
In general I have no problems with my WIFI with simple browsing and most of my routine activities online. But any time I stream video (like youtube), music or download a large file, my WIFI spontaneously turns off. I need to either restart the computer or put the computer to sleep/wake it up for the WIFI to work again.
I have the latest drivers for the Wireless card. I scanned the forums and didn't see this problem reported elsewhere. I realize this is an old computer so I may have to install an external wireless adaptor, but I wanted to ask around before doing so.
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Sep 22, 2012
I received a refurbished Dell Inspiron 6000 as a gift. The computer was originally XP but was updated to Windows 7. When I tried to connect to a network, I couldn't. I checked for problems and found out it was missing the wireless network controllers driver. I tried connecting it with a normal network cable and it recognized it but still couldn't reach the internet. I found the origional Inspiron 6000 drivers in the drivers section of the dell support website but I am unsure if they would work with a Windows 7 OS.
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Sep 21, 2011
I've an Inspiron 1521 with Dell wireless minicard 1505, running Vista that was running fine except for 'BCM42RLY service failed to start, can't find file' messages logged in the event log, so I thought I would stop that by uninstalling the device driver and re-installing a later version. So I *deleted* when I did the un-install (didn't want any nasty bits left behind) and re-installed the later R174292 drivers. Install went ok, and device manager likes it too, no nasty exclamation marks and it does say "This device is working properley"! On dear, the Dell Wireless WLAN Card Utility tells me different, it says "There are currently no wirelss adapaters available and enabled". When you try to 'connect to a network' it too reports "Windows cannot find any networks".
Done "SFC /scannow" just in case, and no probs reported.
I seem to have deleted something really important when I nuked the driver, that R174292 did not replace? Needless to say I cannot roll back the driver! And, just to be sure, that little 'ole network switch on the side of the 'old lappie is firmly ON!
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