Dell :: XPS L501X No Internet Connectivity

Apr 21, 2013

I can not connect to the internet either by WiFi or ethernet connection on my XPS L501X 64bit running Windows 7. This problem suddenly occurred after a failed microsoft update. The Action Centre lists a number of problems including;

Host Process for Windows Services........................................Windows Update installation problem

Microsoft Malware Protection Command Line Utility (3).......Mp Telemetry

Microsoft Management Console...............................................Stopped working

Network Diagnostics Framework (4).......................................Unable to diagnose/repair problems

Windows Wireless Lan 802.11 Extensibility Framework....Stopped working

I can copy the technical details to Notepad and send them if this would be useful in determining the problem and finding a solution.

Of course, with no internet connection, I have been unable to report the problems, check for solutions or run any online diagnostics and am using another laptop to communicate.

I have downloaded and installed the latest WiFi adaptor (Intel Centrino Wireless-N 1000) and driver to no avail. I used the Intel updater wizard thingy which uninstalled the old adaptor and installed the new one. I have not updated the Realtec PCIe GBE Family Controller driver, but when I click on update driver, it indicates the the latest driver is installed. All devices are listed as working properly.

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The network card is: Model: 622ANHMWIntel Centrino Advanced N6200

Everything else on the laptop works perfect.

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2 days ago, my laptop was connected to my router and working fine. But it then randomly disconnected and haven't been able to connect back since. I am using an ethernet cable to access the internet, and have tried many ways to try and resolve the issue but nothing is working.

I have a Dell L501x (Win 7 64-bit) with the Intel Centrino 1000 BGN wifi card. I have restarted the router and modem and disconnected all devices and tried reconnecting, but to no avail. I have tried updating the drivers, system restoring and using safe mode (with network) but nothing works. The modem and router are working fine as other devices connect and access the internet, it is just my laptop that cannot. 

I am sure it is not a hardware issue as the card detects all the surrounding networks. The troubleshooter only says "An administrator profile failed to obtain an IP address from the DHCP server.

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I am running Windows XP SP3 on a Dell XPS

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Aug 11, 2012

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No-one else at this place I am staying has had the same problem as me. The signal strength is "excellent", the wifi password is correct. I have windows 7 on a Dell Inspiron.

I am at my old place now, where the internet works. I downloaded the internet test thing from one of the stickies, I'll go and do that at my new place and post the results soon.

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Dec 16, 2011

We've had a home wireless router for several years.  My wife's one-year old laptop computer (Dell Inspiron 5010) worked fine until this week when it suddenly lost connectivity and I can't get it back on-line.  My laptop still works fine.  I first ensured that the wireless function is on.  I then clicked on the connectivity icon which shows "No connections available".  It also won't show me any available wireless conection options.  Under the "Open Network and Sharing Center" link, I've tried the "Set up a new connection of network" and "Connect to the internet".  Under "How do you want to connect?" it only gives me "Dial-Up" as an option initially and adds "Broadband" when I choose "Show options the computer is not set up to use".  When I choose broadband, and enter my user name and password, I get a message that "The wizard cannot create the connection".  I also went to Control Panel, Internet Properties, Connections, Set-Up, and it takes me back to the same "Connect to the Internet window mentioned above with the same issues.  I also plugged my wife's computer dirrectly into the router and still got no connectivity.  How do I get my wife's computer back on-line? 

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Dell :: Studio 17 Model PP33L - Lost All Internet Connectivity

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My daughters Studio 17 laptop lost all internet connectivity. Wired and Wireless. I have been searching all kinds of threads but don't seem to find a solution to this issue. I have done two systems recoveries to earlier dates when we know it was working to no avail. I have 3 other computers on this network and none are experiencing any issues. I did just change from DSL to cable broadband, but the computer was fine until Monday night. Not sure what is going on. Does a system recovery will undo Windows updates? The most recent updates took place on 1/4/2012, which is about the time the problem showed up. I am going to uninstall those updates, 2 Security Update for Windows, and see what happens. Stand by. No good. It didn't work. I see a lot of people who are having the same problem here recently so something must have changed.

Windows 7
Dell Studio 17 Model PP33L
Microsoft Security Essentials
Windows Firewall

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The thing is that the wireless and everything else works just fine on my Ubuntu partition, which makes me think that my driver is a bit wonky. I have tried downloading the one directly from Dell, and that has come to no avail. I have even tried using the Dell software support suite, and that hasn't found anything wrong either.

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Sep 18, 2012

I have recently buy Dell n5520 Core i3 ( 3rd gen)  and have download all the drivers dell have recommended and installed but my WiFi is not working its just connect to my WiFi router then disconnects after 2 or 3 seconds .. While troubleshooting it connects to my WiFi router but then again disconnects and after this disconnect it will never reconnect until I disable and then re-enable the WiFi adapter.

After the driver installation the adapter says that it is working properly , in device manager > network adapter > properties , but actually its not connecting ...

I am using windows 7 Ultimate 32-bit

Full name: Dell(TM) Wireless 1704 802.11b/g/n with Bluetooth v4.0

Here is the details specs:

Connectivity
3G No
EDGE No
Bluetooth Yes
Type of bluetooth 802.11b/g/n
LAN No
Modem No
Wireless/Wifi Yes
Type 802.11 b/g/n
Infrared No

Here is the link for full specs: [URL]

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