Dell :: XPS M1330 / How To Connect To Apartment Complex Free Wireless Network

Jul 2, 2012

I own a Dell XPS M1330 laptop (Windows 7 Home Premium 32 bit, service pack 1) that is about three and a half years old. I realize this Dell model has been discontinued. Work with me here. I STRONGLY believe after 6+ hours of personal troubleshooting that the laptop model is NOT the problem. I have lived at the same apartment complex the entire time I have owned this laptop. Up until a month ago when a new management company (the third one I’ve had) took over, I was able to use the free WiFi they offer at the office and the laundry room without one single speck of a problem weekly for YEARS. Suddenly I am getting: Unidentified Network: No Internet Connection with a public park bench (which it is a public network, I suppose) and a “!” over my perfect five bar signal. Therefore, we can rule out signal strength as the problem. I have a Dell Wireless 1395 WLAN Mino-Card, the card that came pre-installed with the laptop when I bought it brand new. Also, I know the Dell Wireless Card WLAN Utility is installed on this computer but I’ve always used Windows Network and Sharing Center to control the WiFi network I am connected to. I saw something somewhere about this maybe being the problem but since I’ve never used it I don’t think it has anything to do with my problem…

Talk about the router will be brief as it is my apartment complex they will not allow me access to the router so I know virtually nothing other than it is a Cisco wireless router, there are three office computers connected to it that run the internet just fine, and DCHP is enabled on both my laptop and the router (I may or may not have snuck in against their wishes to figure this one out…).

Also noteworthy are two things. One: I can connect to about a dozen other public WiFi networks around the city malls, coffee shops, bookstores, the college campuses, ECT. So connecting to WiFi is not the problem, this WiFi network specifically is (AKA. My NIC is NOT dead). I can also connect to my boyfriend’s private network at his house. The second thing worth noting is that once, I got the manager to cave and re-set the router for me. It connected! I re-started my computer and it still connected! I took my laptop back to my apartment, brought it back re-booted an hour late and it still connected! The next morning; back to the same old annoying problem. I asked him if they did ANYTHING with the computers at night and he said no.

As I stated, I have 6+ hours of troubleshooting pre-done on this problem. I have tried what I am able to with no access to the router (okay, maybe I snuck in and did a couple more things…) including:

Re-start laptop.
Re-start router.
Disable all firewalls/virus protection programs/ect.
Connect to the internet in Safe Mode.
Disable Bonjour.
Uninstall wireless card/re-install wireless card/un-install drivers/re-install drivers/update drivers.
Reset the TCP/IP stack.

[code].....

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