Dell :: Cg814wg V2 - New Laptop Says It Is Connected To Wireless Network But It Isn't
Mar 16, 2012
My wife just bought a new Dell Intel Centrino. I can't seem to get it to connect properly to the wireless router/modem. It is a Netgear cg814wg v2. The wireless status shows that the computer is connected to the internet. But yet the only thing I can seem to do is searches on Google. Any other site that I try to visit does not open. If I plug the laptop into the modem directly with a Ethernet cable it works flawlessly. So it seems that the laptop can communicate with other computers on the network, but I just don't have any internet. Or very limited internet. And I've tried this in both IE and Google Chrome.
I'm not a computer/wireless network genius, but I've spent hours trying to troubleshoot this issue with no success. I've reset the modem. Unplugged the modem. Typed config/all and all the other ones I found suggested online in the command prompt. Checked the settings on the modem itself and on the laptop. I Still can't seem to get it to work. I have 3 other computers in my house that all work just fine wireless. They are all older computers with XP on them. I also found out that the wireless adapter in the laptop is a N 1030 adapter. But I don't know if that is compatible with my modem or not.
Well I became convinced that the problem was with the Netgear itself and I needed a newer model. I contacted Comcast whom supplies the modem for me and told them my situation. She basically told me that I needed to contact Dell Technical Support to see if the laptop was set up or equipped with what it needed to be used with my Netgear setup. Well, she said something that sounded a lot better than that.
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Mar 27, 2011
I have a Dell Vostro 1500 and I have AT&T wireless internet in my house. My other computers and Roku connect with no problem, but mine even though it says it is connected, is not connected. I have Windows XP the other computer is Vista and the desktop is also XP. Even AT&T came over the house and said something is wrong with the computer.
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May 23, 2009
I use my personal laptop at work (an Inspiron E1505). To do so, I had to put it on the network at work. However, when I am home, my laptop runs extremely slow, sometimes taking several minutes just to open a simple program like the calculator. Web surfing is useless even with Road Runner. Any way to make this faster?
I go about removing the computer from the network and would that fix the issue or would I need to wipe the whole thing and start over?
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Mar 12, 2011
I am using a DELL Laptop, it says wireless adapter not connected, im on windows 7
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Jul 16, 2011
i have mini dell laptop connect to internet using wireless. My laptop got connected and has strong signal but status said limited or no connection and I can not connect to internet.
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Jun 12, 2012
I have a Dell Latitude D420 laptop that has wireless connection, but when I attempt to go online I am redirected to a webpage that says internet explorer cannot display page.
I have attempted to reestablish the connection through various methods but none have worked. Under netwrok connections LAN connection is down, but wireless connection is running.
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Dec 30, 2011
I have a dell inspiron laptop that is about 5 years old. It runs Windows XP and works great. Lately though it will not stay connected to my network (Linksys Router). It will connect and disconnect several times per hour and this evening it connected/disconnected and would not connect again.
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Jul 21, 2012
I have a Dell laptop that I use at my Work Location as well as at my home.
The problem is, the laptop connects to the Wi Fi available at my work location without any troubles. But when I come back home and try to connect to Wi Fi available at my home location, it does not get connected. If I connect the direct cable from my modem, then it gets connected but it does not connect wirelessly through Wi Fi router.
The Ethernet card installed on my laptop is : DW1520 Wireless-N WLAN Half-Mini Card
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May 30, 2012
How do I take away the red X and the "Not Connected" for my DELL WIreless 1390 WLAN Mini Card in order for it to recognize my Netgear Wireless N-300.? I am working with Windows XP. I have all necessary boxes checked to allow for 1390 to coordinate all wireless functions.
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Dec 24, 2012
I was online then all of a sudden i got disconnected and now it won't show any network available. My other laptop and xboxes are online just fine, so I know then it's an issue with my one laptop. But I don't know how to fix it. No networks are found at all and internet only works when it's wired. I have a HP laptop running windows 7.How do I get my network to show up so I can have wirless internet again? Someone thought maybe new drivers but no clue what I really need to download. I only know basics of computer stuff.
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Jul 24, 2011
I am trying to figure out why or what is preventing my uncle's laptop to connect via the Ieee connection. The netcard says it is installed and the troubleshooting checks ok. the message is "cable not connected" I've checked the cable and is good.
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Aug 9, 2012
I recently bought an AT&T hotspot elevate and my iPad, iPhone and wii connect to it with no problem. I also have a dell Inspiron laptop that will connect, stay connected for about 30 seconds, disconnect, connect back and continue the cycle. Trying to figure out why it won't stay connected.
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Sep 23, 2012
I have a Dell Inspiron M5040 with Window 7 64 bit. Just recently it has started giving problems. I can connect to my wireless network but no internet access. I have check all the settings like DHCP enabled. I have an IP address but no internet access. If I use an ethernet cable I can connect to the network and internet without a problem. What could be the problem.
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Nov 9, 2011
we recently upgraded our home router and have been having trouble ever since. Our old router was a Netgear one, so we bought a newer netgear model. Since installing the new one we can not get my daughters laptop, an iPad and ipods to work on the wifi. My computer is wired into the router and works fine, it is just the wireless. All of these things worked perfectly using our old netgear wirelss modem and all of them can find the wireless network on their list of available networks, they all say that they are connected with a good signal, but when they try to browse the internet or check emails, it comes up saying not connected to the internet. We even bought a range extender because we thought the signal might not be strong enough between the new router and my daughters bedroom which are at opposite ends of the house and on different floors, but it made no difference and wasn't a problem before.
Anyway, the router we bought is a Netgear N150 wireless modem router DGN1000, the cables are plugged in to ports 1 and 4 ( there is only 1,2,3 and 4 to choose from). The extender is a Netgear universal range extender WN2000RPT
I have tried turning it all off and back on again, have uninstalled it and reinstalled it, but still nothing. Daughters laptop uses Vista and she has McAfee security. Exactly as it has always been and has worked fine using our old wireless router, just not this new one.
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Feb 6, 2013
Can I connect a cat5e cable from my laptop connected to my wireless network to my desktop and receive internet on the desktop?
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Mar 4, 2013
I am having trouble with a Vista Dell Inspiron 1525 laptop that says it is connected to my Linksys router, but has limited connectivity. It's this way with both a wired and wireless connection. I have 4 other computers in the house that all connect with no problems. The Dell laptop connects in safe mode, but won't connect when in normal mode
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Mar 3, 2011
I am trying to connect a dell latitude cpt laptop to my wireless network. I get as far as putting in the network key (which is correct), but I then get the message "the network password needs to be40bitsor 104 bits depending on your network configuration" I have a linkysys router and my othe laptop works fine.
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Jan 5, 2011
I was given a dell latitude cpx laptop running windows xp recently with wireless b network adapter. My modem/router is a 2wire gateway DSL . When I brought the laptop home, it did not connect to my wireless network. It was able to find my ssid though, and the signal was weak even if I was close to the modem/router. Anway, someone suggested I switch from WPA to WEP encryption because old network adapters can only detect wep encryption ( or something like that) . So I did, and still no internet connection. i tried to ping yahoo.com and still not working. My DNS and Ip adress are set to automatic and still no internet. This laptop doesn't have an LAN port, so i guess it connects through internet wirelessly only. Someone also suggested i update my drivers for wireless adapter but i don't have the original disc that came along with it. This laptop was able to connect without problem before from a different network but not mine like a week ago.. I also have2 other laptops within this network and I never had a problem with it connecting wirelessly.
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Jun 19, 2012
i bought a dell XPS L412Z laptop with an Intel centrino advanced-N 6230 wireless adapter about a month ago, but ever since i bought the machine it has never detected any WiFi or wireless connections in my area. I tried all i know but it still does not detect or connect to a wireless or WiFi network.
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Dec 4, 2010
My Inspiron 6400 network card keeps disconnecting from my wireless network. In order to get it working again, I have to turn off the wireless fn key and turn it back on again. This usually works for a few minutes than I lose connection again. Is there anything I can do to correct this?
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Aug 22, 2011
Usually, when I connect to nearby game servers I would have 10 - 60 ping. However, recently my NETGEAR CG814WG stops working randomly (The lights are all on, I can connect to it, but there's no internet connection) and I have to reboot it. (I had this router for a bit longer than a year, by the way)Currently I get around 80 - 300 ping connecting to servers in sydney. Ping directly from my router:
Ping statistics:
Pings sent: 25 (4 per second); Replies received: 25 (4 per second)
Bytes sent: 1600 (266 per second); Bytes received: 1600 (266 per second)
25 replies passed verification (0 failed)
Min time: 10 ms; Max time: 400 ms; Avg time: 132 ms; Total time: 6090 ms
When I reboot the router it has low ping (~30) for a minute or two but then the ping increases.
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May 11, 2012
my laptop cant connect to wireless network but irecently installed wireless drivers.it indicates the wireless networks available.i connect and it fail to connect
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May 24, 2012
I have a Dell Inspiron 6000 laptop. Xp home edition service pack 3. I am able to access internet with cable but not wirelessly. I have looked at several posts and tried them but nothing has worked so far. I unplugged the router and reset. I know I am missing something. I unplugged cable and ran an ipconfig /all and saved to a disk.
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Apr 1, 2012
laptop not finding any wireless network Suddenly....and the hardware(dell wireless 1702 802.11b/g/n) not recognized suddenly it was working then start to lose signal sometimes then stopped ....i removed the driver software and re-install but nothing changed.
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May 30, 2012
I have Inspiron 1525 with Marvell Yukon 88E8040 PCI-E Fast Ethernet Controller. After reformat, the network will not detect wireless modem after I think I have downloaded all pertinent drivers. In Device Manager, under Other Devices, The Network Controller shows an exclamation mark that under Device Status says, "The drivers for this device are not installed. (Code 28) To reinstall the drivers for this device, click Reinstall Driver." I have turned on the button on the left of the laptop and still missing something.Prior to the reformat everything was working well. I had the Blue Screen of death andthat's the reason for the reformat.
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Jun 30, 2012
I just bought a new laptop and have had issues with it from day one regarding the internet. It connects me to the internet, but then after a few minutes on the task bar where it tells you what you are currently connected to a yellow (!) shows up. It tells me that I am connected to my network, but it says that I do not have any or sometimes even limited internet access. I have other computers in the house (3 laptops, sometimes 4, and 2 desktops) that do not have any issues connecting or staying connected to the internet. The laptop with the issue has Norton installed on it and it is with Windows 7. My ISP is AT&T, DSL. My router is a LinkSys router.
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Nov 23, 2011
about a few weeks ago, my internet on my acer laptop stopped working. it says i am connected to the network, yet there is no internet access
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Aug 18, 2012
My xps 17 with the McAffee anti-virus is apparently connected to the network but it doesn`t have internet access. I don`t really want to uninstall my anti-virus.
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Jun 24, 2012
It's Windows 7 laptop that connects to my home wireless network, but won't load any internet pages and just times out. Other old laptops connect to this network (and load pages) just fine. If I take my new laptop to another wireless network - ie McDonalds - it connects and loads pages just fine.
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Jan 24, 2013
We have 3 pcs connected to the router via cable and 2 more pcs connected through wireless. Everything works great. But when I try to connect (want to connect 2 more laptops via wireless) either one of the two laptops, the whole network stops working immediately. I have tried updating the drivers (they are up to date), removing the password from the router, gave the laptops static IPs (and all other pcs as well) with no results. As soon as one of the 2 laptops joins the network through wireless, it stops working for everybody. However if I connect them through the cable they work fine. One of the laptops uses win vista 64 bit, the other one win 7 64 bit. We have cisco RangePlus Wireless Router wrt110.
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Aug 18, 2012
I have an XPS L502X and when I turned it on today I noticed I was connected to my network but I had no internet access.
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Jan 22, 2011
My ancient HP desktop connects to the network via wired connection. My laptop connects wirelessly (usually). Both have very strong signals from the router and the desktop connects to the internet just like always, but the laptop isn't getting the internet signal. The laptop is an Acer Aspire 5534 (Costco special) and the router is a Linksys Simultaneous Dual Band N-type. The only real significant thing that was done on the laptop was to install Adobe Shockwave Player with Norton Scan. I already have McAfee on the laptop tho, so I uninstalled the Norton. I'm going to do a system restore in a moment.
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Dec 30, 2012
I have been using Dell Vostro-1320 laptop with Windows XP. It was running good. Recently I have installed the McAfee Internet Security software. But now I do not have internet access through this laptop although the network icon shows "connected". I have tried all the advice/solutions for such type of problem by doing Firewall off/on and changing adapter & network setting. I also updated all the drivers. But nothing works. It is notable that my other desktop is working properly in spite of installing this software.
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