High Ping And Unreliable Internet
Apr 23, 2012
I'm with Virgin Media and they've been pretty hopeless in resolving my problem. That being I quite often get very high ping from about 200ms-1000ms+. I haven't managed to figure out a pattern to when it happens, and it doesn't seem to matter if there's one person on the internet or 5. Sometimes it's fine, while I'm writing this it's about 25ms, but about 10mins ago it was ranging from 500ms to 1000ms. It doesn't really seem to tie in with download speed either, and I don't have the technological know how to try and fix this on my own.
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Apr 9, 2011
I have a gaming machine i ran for some time on a wireless connection. This connection had decent speeds but was unreliable and at times very slow (3000 vent ping). So me and my father fished some cat5e cable through some wall from our router to my room. We used some old external jacks verizon gave us and some 6 foot patch cables to connect the computer and router to the jacks. My problem is that once it wall all connected the lan speed has been terribly slow (several times slower than the wireless). Previously I used an ASUS pce-n13 wireless adapter and now the lan is running of the nvidia nforce on my Asus P5n-d motherboard. I am clueless to the problem and I have called Verizon and gotten nowhere.
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Oct 23, 2011
I've had 5 techs come to my house and no one seems too know the issue. At a random time in the day my internet will lag for a few seconds for about 5 hours, my ping in games and programs skyrockets, and I can't do anything.
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Aug 4, 2012
how to decrease high ping
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Nov 28, 2011
recently I've noticed sharp spikes on both my wireless and wired network connections, It's safe to say it's not a network card problem as all PCs are experiencing this problem. I ran a tracert and these are the results:Tracing route to [URL] [209.123.109.175]over a maximum of 30 hops:
1 4 ms 3 ms 9 ms 192.168.1.1
2 242 ms 33 ms 29 ms 10gi6-0-0-100.bras1ldv.akl.vf.net.nz [203.109.12
9.41]
[code]...
Trace complete.As you can see there is packet loss and a huge spike in ping time.
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Dec 18, 2011
I recently bought a Netgear WNR1000 to replace a POS belkin router that was acting up.
Pinging Google over wireless from 20 feet gives a response of around 500ms. A wired connection through the router gives the same result. A direct connection however gives a response of 50ms. I ruled out any file transfers or piggybackers on the network. ISP is Time Warner.
Here is my ipconfig Windows IP Configuration Wireless LAN adapter Wireless Network Connection:
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Mar 7, 2012
My wireless connection says i have full bars of signal. When I do a speed test, i get 500-600 kb/s download. Which is what I used to get. However, after I re-installed my wireless adapter's card, the wna3100 netgear, it became extremely slow.
Pages would load slow, I could no longer play League of Legends properly because the ping is too high. Also, I used to have crossfire graphics cards running and the internet was fine, but after reinstallation, I thought I'd turn it off because that's how I fixed it before. But now, even with just one graphics card running, the internet is extremely slow.
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Jun 3, 2012
I have a Belkin N Wireless Router Model: F5D8236-4 v3 with the latest firmware my problem at nights i have high pings around 200 ms especially when playing online games. This is only at nights.I tried connecting my computer directly to the modem and it doesn't cause any trouble so im assuming the router is the problem.I have 3 computers wired connected to the router. I was the only one using the network when i was doing the tests so i don't think the others computers are causing the problem. My computer is running Windows 7 SP1 and the router wireless and my antivirus firewall are off.
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Jan 4, 2012
So I am at a bit of a loss here. For the past week or so, I have been getting random spikes of high latency in online games like World of Warcraft/Star Wars: The Old Republic/League of Legends/etc and I have no idea what could be causing it. My ping used to run around 30-80 and lately is has been spiking from 100 to over 700 randomly. I have tried everything I could think of like not using my router, power cycling my modem several times, making sure my drivers are updated, no programs in the background causing it, no firewalls/anti-virus programs causing it, and several other little things like that. I have also called my ISP and they said everything seems to be working fine. And here's another weird thing, according to speedtest.net, my service is running as it should be: [URL]. The server my service is connecting to is in the next town over which is ~15 minutes away so that couldn't be it either.
Here is my system specs:
OS Version: Microsoft Windows 7 Ultimate, 64 bit
Processor: Intel(R) Core(TM) i7 CPU 920 @ 2.67GHz, Intel64 Family 6 Model 26 Stepping 4
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Nov 3, 2012
I recently moved from an old apartment in Downtown Montreal, to a suburb area, but still close to where I was before (10 km). I am using the same ISP provider, Videotron. The same speed. I was playing games perfectly fine before, but now something is really wrong. Whenever I join a server, my ping skyrockets up to close to 200, sometimes drifting to 130 but never going below... and often rising back up again.Keep in mind that I filter servers by their pings. I only join servers that display a low ping (although often I won't see any, when I refresh.. there they are). I'll see a server with 30 ping, join it, and be at 200. I'm mainly trying to play Chivalry Medieval Warfare.It's entirely unplayable. Not only is it impossible to properly time parries anymore, but I also get a lot of rubberbanding. I've tested the internet here, and the speeds are accurate. 10 mbps down, 1 mbps up. I am connected to a Linksys E1200 router. I've tried everything I can possibly think of.I went into the router setup, disabled the firewall, added myself to a DMZ, tried to forward every port for steam (although it didn't seem to recognize it as a program)... rebooted the modem, my computer, the router, tried a different Ethernet cable.. nothing is working. It's very depressing. Nothing has changed on my own computer in the move.
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Jan 25, 2013
I have been having a high ping issue both via a cable and wireless. When i connect via wireless, it is generally 2 ms, sometimes goes up to 4 and 5 and rarely i get packet losses. Via a cable, i get usually 1 ms, and sometimes 2 ms. It generates a problem while online gaming and btw i tried changing channels and it didnt work. I even get same pings when i am 3 meters away from the router compared to less than 1 ms pings.
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Jan 23, 2011
I recently got a Netgear WNDR3400 Dual Band Wireless Router. When I first installing it everything seemed to run great, download was about 1.5 Mbps and a good ping, 20-70 for gaming. This lasted about a day. While the download does vary due to the service provider, my ping however has suddenly increased to a constant 200-400. This is happening on my Laptop, X-Box 360, and PS3.I have tested both wired and wireless connections from the router and used both the 2.64Ghz and 5Ghz frequency and I still have the same issue. I have then done a wired connection straight into the modem and my ping returns to the 20-70. My Router is less than 3 ft from all systems. I live in a barracks so there are multiple wireless signals floating about. However no one else seems to have any issues with there ping when using a wireless router and there only 1 room above me. I have changed channels on both frequency's, enabled and disabled NAT Filtering, decreased and increased the MTU size within the WAN settings, reset the router to factory defaults, ensured I have the proper firmware, and proper software for my laptop.
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Jan 24, 2013
about 4 weeks ago we started experiencing Packet Loss and High Pings while playing games. This affects our 2 PC's and our PlayStation 3 (Since we use them for gaming). We have contacted our ISP several times regarding the issue but each representative we have talked to has had different ideas of what the problem is. They replaced the modem twice which did nothing, so I then purchased 2 new Router's (DIR 601 N150 & DIR 835 N750+). Neither of them solved the issue. my ISP also says it isn't the Internet Cable that is causing the issue. My Download Speeds and Upload Speeds are right where they should be but the ping and the packet loss is the problem. I also contacted DLINK (Router Manufacturer) to see if they had and all we did was upgrade the firmware version and change the Wireless channels which also did nothing. I have plugged this PC into the modem with an Ethernet Cord and played games and all the issues were gone which leads me to believe that Modem and the ISP aren't the issue.
Things I've Tried:
-Resetting the Modem
-Testing each Wireless Channel on my Router
-Enabling and Disabling 802.11n and 802.11g on the router
-Changing the QoS settings
-Installing Software such as Gamebooster and Advanced System Care
-Disabling all Antivirus programs and Firewalls on the PC's
-Using a friends Modem instead of the Cogeco one
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OS: Windows 7 Home Premium 64-Bit
System Manufacturer: Acer
System Model" Aspire M5802
Processor: Intel Core 2 Quad CPU
RAM: 8GB
Graphics Card: AMD Radeon HD 7800 Series (7850 to be exact)
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Oct 18, 2011
Since buying and using this router about 1 month ago, I've had latency problems. With my Linksys WRT54GL, my latency has always been consistent. However, pinging to google (as a benchmark), my ping is a good 50-70 higher than directly plugging into my router. Directly into my modem I get 10-20ms pings; through the router, I get minimum 60ms up to 100ms spikes. When using the Linksys router, my ping would be 20-30s. I really hope it's just a settings problem. I've turned off QoS and wireless to isolate the connection to just wired, but it still persists. I really hope I can fix this problem, else I am going to buy a different router over the weekend. I can't play FPS games like Bad Company 2 with such high latency.
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Feb 2, 2011
I have a Linksys WRT110 wireless router for my desktop via a D-link DWA-125 wireless adapter. The OS is Windows 7 64 bit and I mainly go online to play games. This has been a while and every time I play games, which requires stable connection, I will get this lag (the ping goes as high as 600ms for every few seconds then goes back to normal).I tried many ways to troubleshoot and find no solutions. I updated firmware for USB adapter, power cycling the router and reset the router many times.
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Apr 30, 2013
I was having very high ping spikes (up to 2000ms) in my online gaming. I even had high spikes (up to 80ms) just pinging my router. It happened with every computer on the network. After several weeks, I narrowed it down to one thing: Enable DNS Relay. I unticked that, and instantly the spikes went away. However, my brother's Blackberry Playbook has been acting up now that DNS Relay is disabled. Basically, every day, the internet on that thing screeches to a halt, forcing him to reconnect to the network. It's basically a minor inconvenience, but it's one I want to correct. If I turn on DNS Relay again, the ping spikes will return. Interestingly, I switched ISPs during this time. I'm on cable now. I used to be on DSL with a different router, yet I had the exact same problem. The blackberry is probably integral to this problem. So I'd like to know if there's anything I can do to make DNS Relay work properly, allowing his stupid Blackberry to work, while maintaining the integrity of the network.
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Nov 19, 2012
I decided to change my old Belkin router to a Cisco one, and ever since i've got all sort of problems with internet connection.I'm a gamer, and my brother as well, and with the Belkin router we never got any issue, but now when we try to play together online we get serious Ping problems (We usually play at 80ms, but for a couple of seconds it reaches 800ms.. then it goes back to 80 ms).I have a 20 mb Conection with no P2P restriction, I'm using only Wireless-N connection, with only 20 Mhz and in Ch. 9 (2,452 Ghz).I also use a WPA2-Personal password and QoS System to give more priority to my PC and my games (DotA2 and WoW).This problem only happens when we try to play 2 games at the same time (e.g. DotA2 and WoW, or DotA and DotA, etc). Well i actually think Cisco might be better (Well, I payed extra money for "quality") but then again, with all those problems.
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Dec 6, 2011
So I got 8MB/1MB internet at home and so far I haven't been able to fix the problem I have: if I watch youtube and try to play pretty much any game that uses internet, i go from 70ms ping to 300ms++ instantly. Even if only two computers are on and both have the same game on, just opening a Google Chrome with one youtube tab on causes a HUGE ping. Two computers with youtube and CS 1.6 on shouldn't cause that.My setup is as following: old ZyXel ADSL-modem 660 series with one LAN port and web config (so it has settings to be modify) and a Linksys WRT54GL with DD-WRT v23. All computers I use run either 32-bit Windows 7, Vista or XP. However, it doesn't matter which computers I use; I've tried this with more than 5 computers already. All cables have also been tested and changed.
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Sep 4, 2012
I bought new Lenovo IdeaCentre H430 pc and I'm having problem with high pings. Windows 7 with on-board realtek NIC. Fresh install, fully updated, drivers installed from included CD. When I start pinging router (direct 1Gb ethernet connection, 1 hop), pings start at <1ms (which is fine) and after a while they jump to 300-1000ms.
I loaded up live ubuntu to test if the problem might be in HW. It's not, in ubuntu pings were always <1ms.I also noticed that when I start using connection somehow, pings go down to 1ms, but go back up when I stop using it (tested by accessing live camera feed on LAN).
Power Options set to max performance. I disabled Interrupt Moderation on the NIC, didn't work.I tested it in the safe mode with networking, same problem there.
It slows down our client-server based programs, what's causing it. All I could google up was that disabling Interrupt Moderation would work, it didn't though.Computer is giving high pings to router when idle and normal pings when network is under load, it slows down our software significantly.
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Aug 16, 2012
I purchased the AE3000 Wireless Adapter for my PC, and has been working fine until now. When I first start my PC, my ping starts anywhere between 20-80, then after I try to access anything on the internet it shoots up between 600-1200. It just started happening about 3 days ago, but now it has gotten worse. I can't play any online games, and websites are slow to load.
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Nov 25, 2012
i have a cisco 3560x poe. ny currnet version is 12.2(58)SE2.the cpu process is aboute 30% average.my problem is- ping to the switch itself show me 12ms which is high latency.*note- data between two hosts no this has no latency.i realize the packet go into the cpu itself but, the cpu is not loadedusy. so my question is- is this natural behavior?
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Mar 22, 2011
The main computer that is attached to the linksys works fine and 1 computer linked by cable also works OK but the other 3 computers that have the wireless adapters only work once in a while. At one time they were all working OK but then we had a problem with our vonage system and after that got fixed we are having a lot of problems connecting to the Internet through the adapters. We are using Rogers High Speed and we contacted them but they could not find anything wrong at all. We changed adapters but that did nothing either. We have been struggling with this problem for a few month and don't know what else we can do. As I said sometimes it works and without any warning it disconnects.
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Jan 18, 2013
From My Router that connects to Cable modem i am unable to ping website 4.2.2.2I am able to ping all other websites fines.Same website i can ping from my pc and all other switches fine.Router has only 1 ACL thats for NAT.
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Jan 13, 2011
I have a Cisco881w router connected to my cable-modem. I installed the 881 together with a new cable-modem, so practically 2 things have changed in the network here. Since then, we're experiencing problems with things like downloading large files (like > a few MB), watching youtube movies etc. When I click on a movie on youtube, usually the loading bar stops at approx 5-10%. When hitting refresh a couple of times, suddenly the whole movie is loaded. This is the same when downloading large files.
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May 5, 2012
a customer is running ASA5505 and they have a cloud server behind site-to-site VPN tunnel. They are complaining that FTP transfers are very slow (3-4MB) and the connection goes down very often. They are transfering large (3-6GB) back-up files and ISP connection is 100MB fiber.The problem is not the speed, but that FTP fails to transfer the backups. I recommended to drop MTU size from 1500 to 1430 from the server side, but it didn't seem to work.
Basic info about the tunnel:
P1 Diffie: Group5
P1 Enc: 3DES
P1 Auth: SHA-1
P1 Lifetime: 28000
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Mar 1, 2012
We require UPnP (mainly for an in-house built FTP Server app that uses UPnP to dynamically open/close ports for Passive FTP mode) and have found it's implementation in the SA540 is unreliable. Sometimes UPnP works after a reboot, sometimes it doesn't. When it does work after a reboot it will eventually stop working. Going into the web GUI and turning UPnP off and back on always fixes for a while.
Is this a known issue with the SA500 Series routers? We had an RV220W deployed first, but it's UPnP implementation was even more unreliable. That said, it seems that the latest Beta firmware version for the RV220W has fixed the issue. Could it be that the same fix needs to be applied to the SA540?I was planning on opening a cause with the CSBC at some point like I did with the RV220W, but I'd rather not spent the time doing so if the this is a known issue.
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May 28, 2012
We have a user using a Latitude D820 running Windows XP. It's a slow machine, but it's been working generally fine up until yesterday, when it started having connection issues.
When connected via an ethernet cable, the laptop can connect to everything on our internal network (fileserver, Exchange, internal websites), but anything outside (Google, other websites) is inaccessible (Internet Explorer cannot display this webpage). External sites will then be accessible after a few minutes, then connectivity will be lost in about another 5 - 15 minutes. This process repeats seemingly endlessly. We've replicated this in separate offices, so it's not the wiring. And everything works fine running off of the wireless.
Things we've tried:
Disabling the 1394 Connection
Disabling the wireless connection
Disabling all non-LAN adapters
Restarting the computer
Disabling/re-enabling the LAN connection
Updating the network card drivers
Resetting IE's settings
Cleaning out the user's temporary internet files
Logging into the machine as a different user (local administrator)
Things we know aren't causing the problem:
Firewall
Antivirus
Our network
Proxies
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Nov 3, 2012
I recently moved from an old apartment in Downtown Montreal, to a suburb area, but still close to where I was before (10 km). I am using the same ISP provider, Videotron. The same speed. I was playing this game, Chivalry Medieval warfare, perfectly fine before, but now something is really wrong. Whenever I join a server, my ping skyrockets up to close to 200, sometimes drifting to 130 but never going below... and often rising back up again.Keep in mind that I filter servers by their pings. I only join servers that display a low ping (although often I won't see any, when I refresh.. there they are). I'll see a server with 30 ping, join it, and be at 200.It's entirely unplayable. Not only is it impossible to properly time parries anymore, but I also get a lot of rubberbanding. I've tested the internet here, and the speeds are accurate. 10 mbps down, 1 mbps up. I am connected to a Linksys E1200 router. I've tried everything I can possibly think of.I went into the router setup, disabled the firewall, added myself to a DMZ, tried to forward every port... rebooted the modem, my computer, the router, tried a different Ethernet cable.. nothing is working. It's very depressing. Nothing has changed on my own computer in the move. I also notice there is a delay of a second or so before I start to load a webpage when I click a link.
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Jan 8, 2011
I am with a reliable, well-supported local ISP. I have a brand new router, AND modem, both with the latest firmware/updates installed. I have tried resetting routers and modems, changing channels, moving the the position of my router for better signal. And yet still, inexplicably, my connection continues to be slow and choppy, and extremely unreliable. Greatly varying download speeds, and constant disconnecting. I have run out of things to try, short of calling in a technician. Is there ANYTHING I can try to do?
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Nov 10, 2011
when I made the purchase for Linksys X3000. However, when I reached home and tried to use it. It auto reboot every 1 or 2 mins of usage. It's not just wireless affected but the whole thing rebooted. Reflash the fimware doesn't makes much different. Did a Standard 30-30-30 reset didn't solve any problem. Logged the case and informed linksys customer service that I'll go down to the retail shop for replacement. Case ID Given.On the 8th Nov, I went back to the retailer shop and proceed to get a replacement. The shop was fine, they allowed for one on one replacement. However problem persist. This time it got worse, when I tried to flash the firmware, it got stuck at 98% for half an hour. So I got it rebooted. Next, It can't boot up and the power status shown Red color.
I contacted the same customer service and inform them about the same issue with the replacement. Next I was given the address of the RMA Office at Funan L5-K3. Problem is, the address and location is wrong, the office became a Kawaii Koochi cosplay dessert shop.On the 10th Nov 2011, Checked the address in the net and some stated it's in Bishan and some stated it's in Funan. I called the Number given by the customer service and the line is dead. Called again, this time its Indian CSO and was told by the customer service that they're not operating after 7pm. But the problem is, it's only 5.30pm. Apparently they thought I was in US or Canada. So they transferred me to another customer service but nobody picked up the call. The fella just told me that hey, they not picking up so there's nothing he could do and that's it.I called a number started with 800-1204280, they told me that the office location is in Funan lvl 6 just beside the huge challenger store. I went down again at about 6.30pm and managed to locate the Service Center, I think it's third party as it cater for other product such as lenovo and other brand.This time the RMA center customer service told me that they doesn't carry any stock for replacement. I wasted so many trip just for one router. It's a very dissappointing service overall and this product is highly unreliable.
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Feb 17, 2012
I am trying to get my mom's n7110 working correctly in a hurry. The WiFi is painfully slow. It is not the router because I am getting great speed on every other computer. The speed on the n7110 is very unreliable. One second it will be 3mbps or lower, then it will jump to 14mbps.....compared to my inspiron 1545 that gets close to 20mbps according to [URL].
I've tried updating some drivers yesterday, and that worked a little bit because it was WAY worse before that...it would take about a minute to load a picture.any tricks or updates i should look for now?
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Mar 20, 2013
I have ten E4200 routers deployed in five library branches. In recent months, the E4200's in two branches have occasionally gone into a state where they are not always providing an IP address to both wired and wireless devices. Some devices will get an IP fine and others will not, The problem seems to move and the next day the same device will connect fine and others will not. A reset of the router usually clears the problem but it is becoming more frequent and bothersome. For some reason only two locations are effected.
Some notes:
- Firmware version is 1.0.02 build 13
- When I set devices up with static IP's they work fine, so the problem seems to be related to the DHCP service
- The WAN side of the network tests fine with no issues
- I've had these routers deployed for over a year and this problem just started in the past two months
- Routers and AP's are on different channels to prevent interference
- No nearby WiFi signals appear to be casuing any interference
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Oct 13, 2011
Today I've received reports of slow internet access/activity and have noticed myself that it seems a bit slow today. On the dashboard of our asa 5510 the "outside interface" traffic usage is running constantly high. It's at the top of the graph. How can I tell what is causing the spike in utilization. It usually runs at about 1500-2000 Kbps, and now it's up over 10,000.
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