Linksys Wireless Router :: EA6500 Firmware Bugs Reported To Cisco Support
Oct 19, 2012
In the EA6500 Device Tab of the connected devices all the information should be considered as wrong or incomplete. The router and all devices set to static ip addresses work fine but you should use another information source as to what and where devices are connected on your network. Cisco says they are aware of the bug and are working on a firmware update.Also, reported to Cisco, when and if using Windows 8 and IE 10 the restore function does not respond with the IE 10. Works fine in Chrome and earlier Internet explorer.
Bugs are to be expected in any new device, but time will tell as to how fast Cisco fixes these issues and timely releases firmware updates to us their consumers. The connected device tab information bug needs a quick fix because anyone relying on the information would be working to connect devices that are already on the network or maybe listed with the wrong mac or ip address.
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Dec 14, 2012
I use EA6500 I Don't find WOL OTL..
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Nov 6, 2012
Does the EA6500 firmware support NO-IP DDNS?
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Apr 4, 2013
an EA6500 router that has intermmitent connectivity issues. Went into the configuration page and saw he was a couple versions behind on firmware. Used the online update option, firmware downloaded and then indicated that router would reboot. Did not power off router or leave the configuration web page. Watched light go out on router and come back on, but the spinning wait icon never went away after 5 minutes. Powered off and on and was back at the same point with the old firmware still. Downloaded the firmware to local drive and applied from local file, but same results. Waited 10 minutes this time. Surely it doesn't take more than 10 minutes for the router to reboot itself from a firmware flash?
Gave up on trying to update firmware and configured wifi settings. Left friend's house and then got a message about 15 minutes later that the router had locked up again. If he pulls power for 2 minutes it will then work for another short period of time.
Is there anything that can be done to try and restore normal operation to this particular router, or are these all signs of a hardware failure and the unit should just be replaced?
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Apr 17, 2013
[code]...
This is new EA6500 and The firsttime Setup My EA6500，Download New Ver Linksys Smart Wi-Fi Router Setup,he say Your router was not successfully set up.
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Oct 8, 2012
I recently swapped a EA4500 for an EA6500 and have been experiencing intermittent Internet connection issues, specifically periodic disconnects (as some other users have reported). The router is connected to a Motorola SB6121 Cable Modem with Comcast as the cable provider. I contacted Comcast and they specify 1500 as the MTU size. With the Router set to Auto, I experience the periodic disconnects. When the MTU is manually set, I still experience the periodic disconnects, and I noticed that a ping test specifying the packet size with the -l switch results in a fragmented packet and is only resolved when the ping packet size is reduced by 28 bytes. Thus, it appears that the MTU specified on the router fragments all packets of that size and up to 27 bytes less than the MTU setting. For example, with the MTU set to 1500, all packets 1473 or larger are fragmented; with the MTU at 1444, all packets 1417 or larger are fragmented. I believe there is a bug in the current firmware, which I have installed on this router as version 1.1.27.141816. Regardless, even with the router set to Auto, the correct packet size is not properly detected and di
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Oct 17, 2012
I still don't think the IOT Cable Modem fix did the trick because the EA6500 seems more unstable then it was before.... now every few hours it loses sync with my cable modem and I have to reboot the router for it to function normally.
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Mar 21, 2013
Although EA6500 states support for WPA devices it appears that some B devices (like HP Wi-Fi printer PSC 2510) are not supported. The lack of support seems due to the lack of WPA with TKIP encryption, only the newer EAS encryption appears to be available.
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Mar 13, 2013
I'm running firmware version 1.1.28.14856 on EA6500 series.
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Mar 27, 2013
I made a big mistake and updated my EA6500 with the wrong firmware.I selected "ver.1.1.38.149770" which I shouldn't have done since it's for the the EA6700 which i read aftwerwards....how stupid can one be Anyway, the device is not started up as it should.I'm able to use it as a cabled router but it's not sending out any wireless signal and the led light is blinking.A factory reset obviously didn't work since the firmware was wrong.So, my question is if it's possible to revert to an older firmware using the USB port?Or for example push a firmware using an ADB command if it's possible to connect using a cable?Or in some other way?
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Oct 28, 2012
Noticed this AM that a new firmware was releaesed to my EA6500!! Very surprised to find it Monday AM. I went ahead & updated my firmware but lost connectivity to my Comcast cable modem. I was leaving for work so I had to pull the router & revert back to my original Linksys router.zBig storm heading my way, figured the wifw ywould need internet to track Hurricane Sandy. Any others have a new firmware waiting for install this AM? Keeping my fingers corossed on this firmware upgrade. I'm hoping it solves the device map issue.
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Nov 18, 2012
Anyway to get the EA6500 back to Classic Style Firmware? I know they offered the roll back on the EA4500.
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Aug 24, 2012
Firmware 2.07NA for version B1 units contains two bugs:
1 - An underscore in the Device Name causes a cryptic "37" error to appear when attempting to save any changes to the network settings. Version 2.03 allowed the underscore character. Other invalid characters, such as a "-", generate a more meaningful "Device name given is invalid" message.
Removing any underscores eliminates the error and allows settings to be saved.
2 - The upgrade breaks SharePort communications; the SharePort client utility cannot see the USB port on the device after upgrading from 2.03 to 2.07. This occurs with the latest 3.1.0 R 1 Utility (SXUPTP Driver: 3.4.6.0).
Downgrading back to 2.03 is a workaround.
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Jul 23, 2009
we upgraded our router from WRT54G V5.0 to WRT110. before we dont have any issues using the ACCESS RESTRICTION from WRT54G but now on WRT110 we encounter a GLOBAL BUG. we are blocking the website like Youtube, Friendster, Facebook etc. on the EDIT LIST TAB we specify 4 IP Address that will not going to access the said websites. The problem is...all Computers (about 15 PC) that are using the Internet cannot access the said website also but we did not enter the other IP's.
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Dec 2, 2011
I have a E4200 fw 1.0.03 my pc, laptop connect to E4200 is OK but have a problem with my iphone 3Gs iPhone 3Gs connect to E4200 at day is OK althought sometime loss packet but at night (after 17:30) iPhone can't connect to E4200, althought I don't config anything.This is my E4200 configure fw: 1.0.03 No set schedule access internet
At Day This is a log DHCP when iPhone(MAC: 00:26:bb:fb:29:a0) connect to e4200 at Day Sun, 04 Dec 2011 07:11:00 received REQUEST from 00:26:bb:fb:29:a0 Sun, 04 Dec 2011 07:11:00 sending ACK to 192.168.1.136 get IP very fast ping packets at day (loss some packets):
But at Night everything change althought I don't config anything on e4200This is a log DHCP when iPhone(MAC: 00:26:bb:fb:29:a0) connect to e4200 at Night Sat, 03 Dec 2011 22:11:20 received REQUEST from 00:26:bb:fb:29:a0 Sat, 03 Dec 2011 22:11:22 received REQUEST from 00:26:bb:fb:29:a0 Sat, 03 Dec 2011 22:11:27 received DISCOVER from 00:26:bb:fb:29:a0 Sat, 03 Dec 2011 22:11:28 sending OFFER to 255.255.255.255 with 192.168.1.135 Sat, 03 Dec 2011 22:11:28 received DISCOVER from 00:26:bb:fb:29:a0 Sat, 03 Dec 2011 22:11:28 sending OFFER to 255.255.255.255 with 192.168.1.135 Sat, 03 Dec 2011 22:11:31 received REQUEST from 00:26:bb:fb:29:a0 Sat, 03 Dec 2011 22:11:31 sending ACK to 192.168.1.135 Sat, 03 Dec 2011 22:11:32 received REQUEST from 00:26:bb:fb:29:a0 Sat, 03 Dec 2011 22:11:32 sending ACK to 192.168.1.135 Sat, 03 Dec 2011 22:11:34 received REQUEST from 00:26:bb:fb:29:a0 Sat, 03 Dec 2011 22:11:34 sending ACK to 192.168.1.135
Very difficult to get IP from e4200 at night, sometimes getting IP but not on the Internet, sometimes can not get IP and iPhone get message "unable to join the network "ciscoTNTn""ping packets at night (can't ping):
While iPhone is connected to the Draytek Vigor2600VG good no matter day or night.I re-upgrade fw 1.0.03 and restore factory defaults but still not fixed.Is that a bugs ?
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Jul 22, 2010
IPV4 IP addresses will be running out in less than a year and I wanted to know, will there be a firmware update for WRT120N to support IPV6?
Also, if I have to buy another router to support IPV6, I'm going to buy a D-Link. It's nothing personal, I just find it absolutely idiotic that a router that supports wireless-N doesn't support IPV6. You have to ask your self, how does the standard IPV6 spec thats a few years old not make it to the final product of a router, but a non-standard wireless-N spec implementation somehow got the O.K....?
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Aug 9, 2012
I may be replacing my e1550 soon and am looking at both the N750 and N900 class devices. While the EA3500/4500 seem to be a really good deal with a lot of bang for buck, I do have one concern...
As I have zero intention of ever using Cisco Cloud Connect, I would need to stick with the Classic firmware. While Cisco did quickly push out a solution to get the routers back to Classic after the initial Cloud Connect deployment fiasco, I cannot seem to find any commitment from Cisco to continue to support the classic interface (other than "“Cisco will continue to support both local and cloud management options for our customers.”). Even more disconcerting is that the current evidence seems to indicate that they are not. [code]
So, while I do understand that many of the updates have been Cloud Connect specific, some of these changes are in fact global/driver updates. As an example, according to the release notes, on June 25, 2012 the EA3500 CCC firmware v.1.1.38 (Build 138143) updated the WiFi driver, apparently the Classic never received this update.
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Jan 15, 2013
I have a Cisco E1200 router that is currently running firmware version 1.0.03 build4 Mar 1, 2012. Can I upgrade to the latest version 2 firmware ? How do I know if my router hardware will support it ?
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Dec 23, 2012
I would like to know how to setup QOS on the linksys EA6500 wireless router. I know about the media prioritization settings, however, thats not enough for me. I would like to setup upload and download speed limits for certain devices on my network, like, say 300kbps download for a certain device at all times.
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Dec 13, 2012
provide me with the latest (or one) release of 1.1.27 firmware for the EA6500. I am deeply disappointed in the last firmware upgrade and due to security and sudden lack of certain, or let's say all, functionality in bridge mode I need to downgrade or wait for an upgrade where that's fixed, but most likely not soon, or ever. Where could I find the firmware downgrade.
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Nov 3, 2012
I was wondering if it's possible to use two EA6500 in the same network, one as main router and the other as anacess point?
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Jan 29, 2013
I have an EA6500 which obviously has 4 Gigabit ethernet ports for my home network, but I need a DSL modem to get it working.What's the maximum speed current modems can supply from the Internet to my router, is there such a thing as a Gigabit capable DSL modem these days or am I dreaming ? Is it possible to even get Gigabit dowload speeds via DSL or would I have to go cable to achieve something like that ?My main concern is I don't want to buy a modem that will slow down or 'throttle' the capabilities of the new router I've just purchased or have I got the wrong idea ?
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Dec 30, 2012
Looking to upgrade my old G router to the EA6500. I don't see anything about VPN pass through on the EA6500 or any linksys N router. Is this feature something they no longer include?
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Dec 29, 2012
I would like to use the EA6500 in my network - but nor as primary router (or in fact routing at all). I would have thought, one could simply tell the device to use a particular gateway, but it does not seem to be easy. I have used many other home routers as combined switch/AP/USB-drive (latest a D-Link DIR-655), but the EA6500 seems very picky. The "easy" "Smart Wi-Fi" setup requires internet access through the WAN port - and that divides my home network, which then have two zones which cannot really "talk" to each other. Alternatively, I can reset the device and access it directly on the IP (initially 192.168.1.1). But then I can change only LAN and WLAN settings. Stuff like Guest Access, USB-devices etc. won't work. Do anybody have success with this device without using the WAN port and the DHCP server?
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Nov 13, 2012
I have a new EA6500 and am failing at getting ftp to work. I have updated the firmware.My ftp folder is on a Seagate USB Go-Flex drive attached directly to the router via USB. I have set up shares which I can see and access via my computer which is attached to the router.FTP is configured to use port 21 and UTF-8.
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Nov 20, 2012
I have a pair EA4500s that I am swapping out for a pair of EA6500s. One EA6500 is a router. The 2nd EA6500 is set as a bridge and us being used as an Access Point about 200ft and two floors above the main EA6500 router. The two units are connected via DECA (200MB Ethernet over DirecTV cable - an alternative for others with a cable provider is called MOCA). So, basically two EA6500s serving as two Access Points on opposite sides of the house and all wireless networks on different channels but all sharing the same SSID. Everything works GREAT except for one unusual issue.
The issue is with wired or wireless clients. If I try to use my PUBLIC address with port number to address a local client on the local network inside the NAT network the NAT redirection fails. In other words if I use 172.16.16.8 for a local web cam while inside my network from an iPhone or PC all works great. If I use the external public address, however, the connection times out. If I pop out the EA6500 doing the routing/NAt and swap it with the old EA4500 with basically the same config as the EA6500 everything works again. The EA6500 and the EA4500 are configured identical for the most part and with the EA4500 as the main router NAT redirection works great but with the EA6500 NAT redirection fails. I have the firewall setting to FILTER NAT REDIRECTION unchecked so that's not the problem.
Seems very odd.... and only seems to happen with the EA6500..... the work around is to use the local IP address when the client is on the inside and the public address when on the outside, but what a pain that is....
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Oct 9, 2012
Any work around to enable reverse NAT or similar functionality on the EA6500? I recently upgraded from a Dlink that did support reverse NAT to my internal devices through a dynamic dns service. Now I have to know the IP address for all the devices.
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Nov 27, 2012
i setup my new EA6500 with the ethernet cable from my cable modem plugged into the EA6500, but with my old E4200 still switched on, but disconnected, i seemed to have ended up with a ip address of 10.250.27.47, not the 192.168.1.1 i was expecting, which i had with the E4200, my question is, is 10.250.27.47 something i should expect with the EA6500, or do i need to do a factory reset on the EA6500 and start again with everything else switched off as a precaution ?
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Apr 20, 2013
I bought a new CISCO EA6500. During, first setting up, error was occurred. And, I cannot do anything with this product. How can I setup this one?
Error code: 0x82BF0306
Error description: A JNAP call to the device failed for an unknown reason.
Model name: EA6500
Model description: unknown
Serial number: unknown
Firmware version: unknown
Operating system: Mac OS X 10.8.3
Software version: 2.0.12254.2
Connection type (WAN): unknown
IP address (LAN): unknown
IP address (WAN): unknown
Computer IP address: unknown
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Feb 9, 2013
This issue seems to happen about once every week or so. I get the router settings all configured and I'm able to access it from Cloud Connect and from the APP on my smartphone. After about a week, it's no longer accessible from cloudconnect, I can access it from my smartphone, but it shows that there are no devices connected (when they are actually connected). The screen for cloudconnect will come up after I sign in, but it just has the circling dots in the center of the screen saying "waiting" and it will do this until I close out explorer. The only way I've found to resolve this is to reset the router and set everything from scratch.
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Feb 22, 2013
I have a big problem with my Cisco EA6500 router. I have a domain that is pointing to my public IP address of the home network. I have various computers and applications that listen on different ports for various reasons on this network. Everything worked fine until a week or so ago when I had to restart the router. The reason was that while I did a routine change (add a Mac filter for wireless) the router stopped responding. After restarting it, I could not access the home computers through the domain name (public IP) while being inside the network. If I try from outside my LAN it works fine but when trying from within the LAN the hostname and IP are not reachable. Also, everything works from inside the LAN if I'm using LAN IPs.
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Oct 30, 2012
I set up EA6500. All kinds of problems with anything on the 2.4 MHz band. My wireless desktop on the 5.0 MHz band was flawless. So I ran Xirrus Wi-Fi Inspector (freeware). The router is transmitting two 2.4 MHz signals! One is the SSID I set up and named. The other one is identical in every way except that the BSSID is slightly different. It is a non-broadcasted SSID that shows up on every device as "Other Network." I was on the phone with Cisco Support tonite, and they were great as usual but had no answer. If you change the channel on the 2.4 MHz band, the shadow network also changes to the same channel (this blew the Tech's mind). We reset the router to factory settings and started over. They are calling me back tomorrow. This router has great features on paper, but so far, it has not delivered.
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Oct 2, 2012
The only way I could get my EA6500 to work as auto DHCP to my Roadrunner Motorola SBV5220 Surfboard cable modem was to disable IPv6 support on the router. It appears that the EA6500 attempts to issue the DHCP request for address assignment from the modem using IPv6. I could see the status of "Connecting" for IPv6 in the Diagnosis Reports and it would hang. Once I disabled IPv6, the modem assigned an IPv4 address and everything worked fine. However, am I giving up any functionality by having to do this? I bought this router and the WUMC710 Universal Media Connector for the 5GHz connectivity for streaming and just wondered if I'm impacting UMC performance or any other functions of the router by having to disable IPv6.
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