Linksys Wireless Router :: EA6500 Won't Accept Connection?
Feb 11, 2013
When I plug in the power cord to my EA6500 all the LED's on the back, and the white Cisco on the front come on solid, then the lights on the back go out and the white Cisco light starts blinking faster than every second. I can't get it to stop blinking no matter what I've tried so far.
It won't let me connect to it at all. I've tried everything I can think of, and have tried almost everything I could find in Troubleshooting in Cisco Community. The Linksys Smart Wi Fi Router setup says "We could not find your router."
I've also tried using the red Reset button and the light never stops flashing. I've tried pushing the button quickly, holding it down for ten seconds, and holding it down for more than 30 seconds, but the light continues to blink. I've also unplugged it and waited more than 10 seconds, but nothing seems to work.
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Apr 18, 2013
I am looking at buying the EA6500 router. However, before I make the investment into buying this router, I need to know some basic information first.
1. I want to setup the EA6500 to accept FTP requests to my Windows Home Server. Yes or No?
2. Remote access to the EA6500, Yes or No? i am aware of the security risks
3. I need to setup Port forwarding on the EA6500. I assume I can?
4. Manage a Kindle Fire and other wireless devices?
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May 5, 2013
I recently bought the ea6500 router to upgrade from my last one. For the first few weeks, it worked ok though the wireless range often became unreliable if doors were shut. The biggest problem I'm having right now is that the internet has completely stopped working - both wired and wireless. I have hooked my laptop directly into my modem, and it has a good internet connection. However, when I plug my laptop into the router, I get no internet connection at all, and it is not currently producing a Wi-Fi signal at all. Instead, the power light keeps blinking rapidly. I have tried rebooting the modem and router several times and still no internet. Just the same blinking light. I can't even log into the smart wifi page to check the status of the router. My computer tells me there is no IP address for the router.
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Nov 29, 2012
I recently buyed a Linksys EA6500 wireless router. I accessed [URL] to access the settings interface of the router. Went to "Connectivity Internet Settings" and chose type of the internet connection as PPPoE. Entered the username and password, clicked ok.
No internet access.
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Dec 18, 2012
I have the Linksys EA6500 with the latest firmware and have a question regarding the device list connection status.Currently, I am seeing devices in the list that have a connection status of live, but they are not even within my home network. What is the update/cycle time for the device list actually checking connection status of a device?In my situation, it has been 3 days (72 hours) since the two device showing as connected have not been connected to my home network/router. Noticed that this inaccurate connection status for these devices is also contributing to the Device Monitr app not showing correct device connection status info.
Would like to have real-time device connection status if possible. This device list is great way to know when device get connected or disconnected which let me know when my kids get home from school or using game console when should be doing homework.
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Mar 4, 2013
i have a new EA6500 with latest firmware that is randomly preventing connections to a Xerox ColorQube printer.The printer is hardwired to the router. I had statically assigned the IP address (as i do with all my "permanent" devices), but tech support suggested i go to DHCP assigned with a reservation, so that is how the network configuration on the printer currently stands. I have a number of wireless laptops on the network. When the connection drops or is prevented, none of the machines can access the printer. I've turned laptop firewall and antivirus off to ensure that was not the issue. When the connection drops, i can no longer ping the device and it shows unavailable in the devices and printers console of Windows 7. However, i CAN still ping the device from the diagnostics tab of the troubleshooting page on the router. In other words, the router can ALWAYS ping the device, regardless if the laptops can. This tells me the connection between router and printer is fine. It also tells me the network interface of the printer is functioning. Something is preventing communication between laptop and printer and the ONLY thing in between the two is the router. I've also tried throttling the speed back between the two. The printer is capable of 1000base-t full duplex, which is where it normally runs, but i stepped this down to 100base-t full duplex just to see if it made a difference. I've also tried turning IPv6 on/off to see if it made a difference.
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Mar 8, 2013
I have rather huge connection at home. DL speed 80Mb, UL speed 3Mb.When I connect my PC directly to modem and configure PPPoE connection, I get 81Mbits/sec. When I connect my old ASMAX $30 router, I get 78 Mbit/sek. And I find it OK.But when I connect my EA6500 I get 28 MBits/sec. Same result on wire as on wireless connection. Of course If I enable prioritisation, I get even less, 12-15 Mbits/sec.I tried already even configuration with ASMAX as wired router and EA6500 connected to its LAN port. It gives me 50Mbits/sec.
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Sep 29, 2011
I have a new iPad and a new WAG160N. I've wasted many hours trying to get them to recognize each other, with no success.I can connect to the Internet OK but I can't get a connection to the Pad, as it won't accept my password. I can't find a solution here that I can follow for this model.Why won't my password (no unusual symbols, just 10 letters and numbers) be accepted?
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Mar 26, 2011
No Matter what I use-admin/new user or group I assign... CAN NOT login from the outside IP!I can see it/map it and access it all day from my network, no problem. I get at 530 login error everytime I try to come in from the outer world. I have a static IP and cannot get in. It will prompt me for user name and password so I know it is responding to my query. I need to get this fixed ASAP!
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Jun 4, 2012
My current unit is at Firmware Version: v1.02.8 What can I do?
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Feb 25, 2013
I use a WUMC710 bridge with desktop PC and a Printer connected to it. When those two devices have been inactive for a while the bridge goes into sleep mode and loses the connection Back to my EA6500. Trying to print something from wireless devices connected to the 6500 elsewhere in the network doesn't "wake up" the bridge. Ihave to unplug the power supply and restart it.
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Jul 11, 2012
I just upgraded to the EA4500 for added range, etc. I'd like to let TiVo have the 5g side and use the 2.4g side for everything else. How can I even tell which band TiVo is using?
I tried setting TiVo up manually but it won't accept the password/key for the 5g band. I gave up and used the "push button" method, but I have a feeling that puts it on the 2.4g band.I do have two different SSIDs and two different passwords.
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Jan 23, 2012
My Linksys WRT120N router doesn't accept my cellphone's MAC address... Phone's MAC address is AC:81:F3:08:13:F5 but upon adding the MAC address Internet Access Priority Category based on MAC address, I get an error "Assign MAC address is incorrect".
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Oct 10, 2011
I changed my E1000 router name successfully, and then went into the Administration section to change my password. After changing the password and clicking on Save a small screen pops up asking me to verify my router's username and password. When I enter the exact same user name and password it does not accept them. When I try to enter the old user name and password it does not accept them either. I then try combinations of the two and it still will not accept the input. I have reset my router 4 times now and this keeps occurring. I am completely baffled.
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Mar 13, 2013
I need to setup a secure connection between office and home network for backup files to a NAS
OFFICE LINKSYS EA6500 HOME EA2700 ROUTER both routers has VPN passthrough only office has windows server 2008R2 NAS is synology 212j both networks has dynamic ips and i have dyndns account
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Dec 23, 2012
I would like to know how to setup QOS on the linksys EA6500 wireless router. I know about the media prioritization settings, however, thats not enough for me. I would like to setup upload and download speed limits for certain devices on my network, like, say 300kbps download for a certain device at all times.
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Dec 13, 2012
provide me with the latest (or one) release of 1.1.27 firmware for the EA6500. I am deeply disappointed in the last firmware upgrade and due to security and sudden lack of certain, or let's say all, functionality in bridge mode I need to downgrade or wait for an upgrade where that's fixed, but most likely not soon, or ever. Where could I find the firmware downgrade.
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Dec 14, 2012
I use EA6500 I Don't find WOL OTL..
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Nov 3, 2012
I was wondering if it's possible to use two EA6500 in the same network, one as main router and the other as anacess point?
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Jan 29, 2013
I have an EA6500 which obviously has 4 Gigabit ethernet ports for my home network, but I need a DSL modem to get it working.What's the maximum speed current modems can supply from the Internet to my router, is there such a thing as a Gigabit capable DSL modem these days or am I dreaming ? Is it possible to even get Gigabit dowload speeds via DSL or would I have to go cable to achieve something like that ?My main concern is I don't want to buy a modem that will slow down or 'throttle' the capabilities of the new router I've just purchased or have I got the wrong idea ?
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Dec 30, 2012
Looking to upgrade my old G router to the EA6500. I don't see anything about VPN pass through on the EA6500 or any linksys N router. Is this feature something they no longer include?
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Dec 29, 2012
I would like to use the EA6500 in my network - but nor as primary router (or in fact routing at all). I would have thought, one could simply tell the device to use a particular gateway, but it does not seem to be easy. I have used many other home routers as combined switch/AP/USB-drive (latest a D-Link DIR-655), but the EA6500 seems very picky. The "easy" "Smart Wi-Fi" setup requires internet access through the WAN port - and that divides my home network, which then have two zones which cannot really "talk" to each other. Alternatively, I can reset the device and access it directly on the IP (initially 192.168.1.1). But then I can change only LAN and WLAN settings. Stuff like Guest Access, USB-devices etc. won't work. Do anybody have success with this device without using the WAN port and the DHCP server?
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Nov 13, 2012
I have a new EA6500 and am failing at getting ftp to work. I have updated the firmware.My ftp folder is on a Seagate USB Go-Flex drive attached directly to the router via USB. I have set up shares which I can see and access via my computer which is attached to the router.FTP is configured to use port 21 and UTF-8.
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Nov 20, 2012
I have a pair EA4500s that I am swapping out for a pair of EA6500s. One EA6500 is a router. The 2nd EA6500 is set as a bridge and us being used as an Access Point about 200ft and two floors above the main EA6500 router. The two units are connected via DECA (200MB Ethernet over DirecTV cable - an alternative for others with a cable provider is called MOCA). So, basically two EA6500s serving as two Access Points on opposite sides of the house and all wireless networks on different channels but all sharing the same SSID. Everything works GREAT except for one unusual issue.
The issue is with wired or wireless clients. If I try to use my PUBLIC address with port number to address a local client on the local network inside the NAT network the NAT redirection fails. In other words if I use 172.16.16.8 for a local web cam while inside my network from an iPhone or PC all works great. If I use the external public address, however, the connection times out. If I pop out the EA6500 doing the routing/NAt and swap it with the old EA4500 with basically the same config as the EA6500 everything works again. The EA6500 and the EA4500 are configured identical for the most part and with the EA4500 as the main router NAT redirection works great but with the EA6500 NAT redirection fails. I have the firewall setting to FILTER NAT REDIRECTION unchecked so that's not the problem.
Seems very odd.... and only seems to happen with the EA6500..... the work around is to use the local IP address when the client is on the inside and the public address when on the outside, but what a pain that is....
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Oct 9, 2012
Any work around to enable reverse NAT or similar functionality on the EA6500? I recently upgraded from a Dlink that did support reverse NAT to my internal devices through a dynamic dns service. Now I have to know the IP address for all the devices.
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Nov 27, 2012
i setup my new EA6500 with the ethernet cable from my cable modem plugged into the EA6500, but with my old E4200 still switched on, but disconnected, i seemed to have ended up with a ip address of 10.250.27.47, not the 192.168.1.1 i was expecting, which i had with the E4200, my question is, is 10.250.27.47 something i should expect with the EA6500, or do i need to do a factory reset on the EA6500 and start again with everything else switched off as a precaution ?
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Oct 30, 2012
I set up EA6500. All kinds of problems with anything on the 2.4 MHz band. My wireless desktop on the 5.0 MHz band was flawless. So I ran Xirrus Wi-Fi Inspector (freeware). The router is transmitting two 2.4 MHz signals! One is the SSID I set up and named. The other one is identical in every way except that the BSSID is slightly different. It is a non-broadcasted SSID that shows up on every device as "Other Network." I was on the phone with Cisco Support tonite, and they were great as usual but had no answer. If you change the channel on the 2.4 MHz band, the shadow network also changes to the same channel (this blew the Tech's mind). We reset the router to factory settings and started over. They are calling me back tomorrow. This router has great features on paper, but so far, it has not delivered.
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Oct 2, 2012
The only way I could get my EA6500 to work as auto DHCP to my Roadrunner Motorola SBV5220 Surfboard cable modem was to disable IPv6 support on the router. It appears that the EA6500 attempts to issue the DHCP request for address assignment from the modem using IPv6. I could see the status of "Connecting" for IPv6 in the Diagnosis Reports and it would hang. Once I disabled IPv6, the modem assigned an IPv4 address and everything worked fine. However, am I giving up any functionality by having to do this? I bought this router and the WUMC710 Universal Media Connector for the 5GHz connectivity for streaming and just wondered if I'm impacting UMC performance or any other functions of the router by having to disable IPv6.
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Jan 23, 2013
I currently have my EA6500 behind verizon fios router. I have 5 static IP addresses assigned to FIOS router, however the machines I want to connect to are behing EA6500. It's a dual NAT scenario:
Public IP - FIOS Router - 192.168.1.0/24 network - EA6500 - 192.168.2.0/24 network
What I would like to do is for each public IP address, I would like to forward traffic to a particular host on 192.168.2.0 network. I can easily configure FIOS router for static NAT and assign one internal IP (from 192.168.1.0 range) for each public IP. However, I don't see a way to assign multiple IPs from 192.168.1.0 network to EA6500 internet interface.
I don't want to use EA6500 as a bridge as it will pretty much reduce my EA6500 to a very expensive GigE switch.
Is this possible? Or should I replace it with something more useful like a business router? This is for my home so I would like to avoid buying an expensive business router.
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Mar 4, 2013
I am interested in running the EA6500 without all the Cloud Connect software etc. Is this possible? Is there a basic way to set this up without that requirement?
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Apr 13, 2013
I just bought the EA6500 last week. Had to RMA it on Monday and got the new one today. The issue still persists. The power light is constantly blinking and my computer is unable to obtain an IP address from it. I contacted tech support and was unable to get the issue resolved so I had it exchanged believing it was defective. The new one does the same thing. When I connect my computer to it, the light on my Ethernet port stays a solid orange instead of green like it does for my usual router. The Cisco light is constantly blinking.
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Mar 8, 2013
I have two USB drives connected to my EA6500. When I use the ip to connect to them everything works just fine, but I cant map the drives. If I access map drives, I cant do anything with the files. It looses connection all the time.
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Feb 2, 2013
I've noticed that my pings on all my devices go up when I enable QOS.This even happens on the PC which has high priority.The ping times go up by an average of 6ms, so if I normally have a 14 ping to a host it will now be 21.I've tested this by turning media prioritization on and off and everytime its turned on this seems to happen, although sometimes it requires a router or pc reboot before the issue arrises.
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