Linksys Wireless Router :: EA6500 PPPoE Internet Connection Not Working?
Nov 29, 2012
I recently buyed a Linksys EA6500 wireless router. I accessed [URL] to access the settings interface of the router. Went to "Connectivity Internet Settings" and chose type of the internet connection as PPPoE. Entered the username and password, clicked ok.
No internet access.
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Mar 8, 2013
I have rather huge connection at home. DL speed 80Mb, UL speed 3Mb.When I connect my PC directly to modem and configure PPPoE connection, I get 81Mbits/sec. When I connect my old ASMAX $30 router, I get 78 Mbit/sek. And I find it OK.But when I connect my EA6500 I get 28 MBits/sec. Same result on wire as on wireless connection. Of course If I enable prioritisation, I get even less, 12-15 Mbits/sec.I tried already even configuration with ASMAX as wired router and EA6500 connected to its LAN port. It gives me 50Mbits/sec.
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May 5, 2013
I recently bought the ea6500 router to upgrade from my last one. For the first few weeks, it worked ok though the wireless range often became unreliable if doors were shut. The biggest problem I'm having right now is that the internet has completely stopped working - both wired and wireless. I have hooked my laptop directly into my modem, and it has a good internet connection. However, when I plug my laptop into the router, I get no internet connection at all, and it is not currently producing a Wi-Fi signal at all. Instead, the power light keeps blinking rapidly. I have tried rebooting the modem and router several times and still no internet. Just the same blinking light. I can't even log into the smart wifi page to check the status of the router. My computer tells me there is no IP address for the router.
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Nov 30, 2012
I upgraded to a 6500 from a e4200. I use ports 81-84 on test web servers set to static Ip,s when I open the ports nothing can get through from the outside. I can hit the pages internally on those ports and IP's but not from my external ip to those ports. When I set my old router everything is fine.
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Feb 7, 2013
Have a v2 E1200. Connect with PPPoE to ISP. IPv4 works fine. With firmware included on router, 2.0.01, it would receive a /64 of IPv6 from the ISP. This /64 would show up under 'status' / 'local network'. Although it did not seem to advertise this space to PC's on my network so I was unable to use it. I updated firmware to 2.0.04. Now it does not even pick up the IPv6 /64 at all.
Anyone have PPPoE and IPv6 working? Anywhere I can download 2.0.01 to try it again?
Is there a model of router that actually works with IPv6?
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Feb 19, 2013
Since a couple of weeks I have a linksys EA6500. When I go to the device list to see which devices are online the device list is not displayig the correct data. I see devices online that are offline and also devices are offline that are at the moment online. When I try to delete a device that is offline in the list I get error 2315. I have that error in the local and cloud interface. The list has a frozen state from a particular moment.
When I reboot the router then all devices in the list have status offline and the device list stays that way. Nothing gets online anymore or will be added. When I reset the router to factory default all keeps working without problems for approximately 24 hours and after that the problem occurs again. The list freezes again and you are not able to delete a device.
I searched the forums but no one has this problem. I only can find a post that describes my problem but for them a reset worked. In my case a factory reset works also but the problem keeps coming back.
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Feb 11, 2013
When I plug in the power cord to my EA6500 all the LED's on the back, and the white Cisco on the front come on solid, then the lights on the back go out and the white Cisco light starts blinking faster than every second. I can't get it to stop blinking no matter what I've tried so far.
It won't let me connect to it at all. I've tried everything I can think of, and have tried almost everything I could find in Troubleshooting in Cisco Community. The Linksys Smart Wi Fi Router setup says "We could not find your router."
I've also tried using the red Reset button and the light never stops flashing. I've tried pushing the button quickly, holding it down for ten seconds, and holding it down for more than 30 seconds, but the light continues to blink. I've also unplugged it and waited more than 10 seconds, but nothing seems to work.
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Mar 6, 2012
I want to share PC internet (PPPOE connection) on my linksys wireless router (E3000)Problem : When i directly connect internet wire in router, pppoe connection frequently gets disconnected. So what i wanted was to share my pc internet on router.I have two lan card on windows 7 installed PC, 1st lan card is connected to internet cable and i can access internet on pc, second lancard is connected to wireless router. So basically what i want is to share pc internet ( PPPOE ) on wireless router through DHCP connection type.
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Sep 28, 2011
I have had a WRT54G V3 router working successfully for a number of years now with a couple wireless PCs through a cable modem with Comcast as my ISP. All of a sudden yesterday, neither PC could access the internet. No changes had been made to the router.
I contacted Comcast and they of course had me hard-wire one of my PCs into the cable modem. That worked and I was able to access the internet. However, when I tried to put the router back in place (in either a wired or wireless fashion), I could not access the internet.
I've tried following the online Linksys troubleshooting document ion. The lights that should be lit on the router are lit. I can access the router setup web page which shows the settings still intact. I've tried going through the power sequencing to no avail. Comcast says my router is the culprit of my problem, but I don't know why it would all of a sudden stop working. My wireless printer still works so it detects a signal and my PC shows it's connected, but no internet access is possible.
What do I need to do? Are there any other diagnostic tools available? I'm out-of-warranty.
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Dec 18, 2012
I have the Linksys EA6500 with the latest firmware and have a question regarding the device list connection status.Currently, I am seeing devices in the list that have a connection status of live, but they are not even within my home network. What is the update/cycle time for the device list actually checking connection status of a device?In my situation, it has been 3 days (72 hours) since the two device showing as connected have not been connected to my home network/router. Noticed that this inaccurate connection status for these devices is also contributing to the Device Monitr app not showing correct device connection status info.
Would like to have real-time device connection status if possible. This device list is great way to know when device get connected or disconnected which let me know when my kids get home from school or using game console when should be doing homework.
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Nov 7, 2011
I'm having a networking issue that I cannot resolve.My DirecTV HD DVR receiver (HR21-700) shows a working connection to both my network and internet. However, the STB services port (range of 27161-27192) will not connect through my router (linksys E4200) automatically or manually (Dtv error code 301). By connecting the receiver directly to my modem, the STB services port will connect as it should. I also have a XB360 (LAN), BluRay Player (LAN), two PCs, & Wireless Bridge connected with absolutely no issues. Each are manually configured with a static IP and the proper ports forwarded.I am STUMPED and FRUSTRATED to say the least.Other than the manual setup of these devices, my networking knowledge is not very broad.Are there any settings or configurations that I may be overlooking?The uPnP is enabled, NAT is enabled, and all firewalls are turned off.
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Jan 17, 2013
Used an E4200 version 1 to terminate PPPoE on a really high speed connection? By that I'm talking say 400Mb or higher.
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Mar 4, 2013
i have a new EA6500 with latest firmware that is randomly preventing connections to a Xerox ColorQube printer.The printer is hardwired to the router. I had statically assigned the IP address (as i do with all my "permanent" devices), but tech support suggested i go to DHCP assigned with a reservation, so that is how the network configuration on the printer currently stands. I have a number of wireless laptops on the network. When the connection drops or is prevented, none of the machines can access the printer. I've turned laptop firewall and antivirus off to ensure that was not the issue. When the connection drops, i can no longer ping the device and it shows unavailable in the devices and printers console of Windows 7. However, i CAN still ping the device from the diagnostics tab of the troubleshooting page on the router. In other words, the router can ALWAYS ping the device, regardless if the laptops can. This tells me the connection between router and printer is fine. It also tells me the network interface of the printer is functioning. Something is preventing communication between laptop and printer and the ONLY thing in between the two is the router. I've also tried throttling the speed back between the two. The printer is capable of 1000base-t full duplex, which is where it normally runs, but i stepped this down to 100base-t full duplex just to see if it made a difference. I've also tried turning IPv6 on/off to see if it made a difference.
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Feb 18, 2012
I am using wrt54gx4. I have a IP camera connected to it. I can view the live images on the intranet and internet. Not too long ago my DSL company upgraded my DSL modem to a newer model. Then I can not connect to the internet by PPPoe. DHCP is fine. So the only connection type works is DHCP. But now I can not view the live images on the internet. I can only view the live images on intranet( I mean if I open web browser and type url.. is the port, I can view the live image).
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Jan 14, 2013
I am running the most recent firmware 1.1.28 released on Jan 2nd(ish) 2013 and if I try and access or configure my external Segate Freeagent 1.5 GB it essentially crashes my router whereby I cannot reach the internet nor the Admin console. I have to power cycle to be able to connect?
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Sep 23, 2012
Got my new EA6500 on Friday. I can't connect to the internet with it.To start with, I have a cable modem that is connected directly to my desktop to verify I have a good internet connection. I do (can browse the web). Then, I disconnected the cable from my desktop and plugged it into the "internet" port on the EA6500. With a new cable, connected one end to the desktop and the other end to Port 1 on the router. Now I no longer have an internet connection.Went throught varioius sequences of rebooting the computer / router / cable modem with no change.
Then disconnected the cable that was pugged into "internet" on the router and plugged it back into the desktop -- internet service restored. So, I have a good connection to the web.
When I had the router in the config, I was able to go to IP 192.168.1.1 and see the routers setup screens, so the connection between the computer and the router was good.I also was able to try the wireless on the router by connecting my iPhone. Iphone connected to the router (joined the network), but couldn't get to the internet.
It's as if the internet connection withing the router is broken.I even did a reset of the router which didn't work. Using this new router via hard wires should work out of the box with no setup necessary.
I did also try running the install software to see if it made a difference. Setup detected no internet, but I selected to continue on without the internet connection. Software guided me to setting up my wireless network (choose SSID, etc) and that completed. Was able to connect with my iPhone to the newley found SSID, but still no internet.
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Jan 17, 2012
I'm having a very difficult time getting my WRT54GS to work with my Westell 6100 modem. I've been bouncing around gathering info, and what I've learned is that the goofy way CenturyLink tech support told me to hook up my old wired router (modem line into outgoing (LAN) router port) is because the Westell 6100 is a "smart modem/router". Therefore, when I run the Linksys setup CD, it sees the modem as a router, and won't properly configure. I've also learned that the Westell modem can be "dumbed down" into simply a modem by putting it into "bridge mode", which is where I'm at right now - trying to get it reset to factory defaults and resetting the connection type from PPPoE to Bridge. In the meantime, I also reset the WRT54GS to factory defaults, and now I've got another problem: the router will not allow me to set up encryption. The default setting is "Disabled", and when I click the down arrow and try to make any selection at all (preferred selection is WPA2 Personal), it reverts to Disabled. I've also tried to change the router's IP address to 192.168.2.1 (and alternately to 192.168.1.253), so it won't conflict with the modem's IP, and it freezes up every time I try.
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Feb 18, 2013
I've a problem with the internet speed of my ADSL line(20Mega). Now I've the following components: D-link DSL-320 B (modem)+Cisco Linksys EA6500. If I start a Speed test the result its only 4M in download, while i remove the router and i connect my Pc directly to modem, the speed test results its 13-14M.
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Dec 6, 2011
I recently changed my internet connection to DSL from Cable, so now I'm using PPPoE type of connection.
Right now my router is configured as Automatic DHCP with the modem doing the PPPoE connection. All is fine and well.
Since I own a PS3, and Nat Type 3 conection is really bad for my online gaming, I would like to bridge my modem and connect to the internet through my router. That way I can properly forward my ports, use QoS and effectively get a better connection on the PS3.
I was able to successfully bridge the modem, but the PPPoE config on the router isn't able to connect to the internet.
Modem and router have been reinitialized after the configurations were changed. I do have the username and passwords, and they were properly put on the router.
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Jan 23, 2013
I have verizon fios business line with 5 static IP addresses and am configured for ethernet wan. I can use EA6500 as the router instead of using Verizon's own router, however I can't figure out how to assign all 5 static IP addresses on internet interface. I have already assigned first IP to internet interface but don't see a way to add more IPs either in internet interface or from NAT section where I can create static NAT.
Is this even possible with EA6500? If so, how?
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May 3, 2011
I am using a PPPoE connection on a linksys WRT54G router and trying to set up an Edimax EW-7206APg to extend my wireless connection range.I followed the instructions given on the Edimax manual, but that seems to be for a DHCP connection. Is there anything different I need to do to configure the Edimax repeater on a PPPoE connectionMy router IP ("Local IP address") shows 10.10.0.1 instead of the "192.168.1.1" that all the documentation online seems to suggest. What am I doing wrong?
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Jan 20, 2013
I connected EA6500 internet port to actiontec router provided by Verizon fios. I don't have any other way to connect as FIOS connection is coax to actiontec modem. I must take a drop from actiontec to internet port on EA6500.
With that said, I can't get EA6500 to work, it keeps saying no internet. The only way I can get it to work is when I set it to bridge mode. This makes my EA6500 a dumb switch/access point. I didn't spend $200 for a switch. I need to use advanced features offered by this router but I can't until this problem is fixed. I made sure I am running latest version of firmware (1.1.28.146856).
I have reset my fios router as well as ea6500 to factory defaults multiple times.
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Jun 27, 2011
I am not that good at troubleshooting network issue but luckily I was able to figure out a problem I had with internet connection not working through my Linksys router. My computer is connected hardwire through a wireless router (linksys) and I have 3 wireless devices that connect to the wireless router.I have had the wireless router for about a year and half. I set it up myself and have had no problems since day one until today.It was working fine this morning, my computer was on the whole time, I never shut it down and all of a sudden a couple hours later went back to my computer and couldn't access the internet. "No internet access" message on the taskbar right hand side.Not one of my wireless devices connect to the internet including my desktop that is hardwired.
I tried resetting the modem...no luck. I'm thinking outage or something else that had to do with my cable company. I called them, the lady had me try without the router, worked fine, problem with router.I called linksys since I am not good at troubleshooting router issues and did not want to reconfigure everything and start from scratch.The lady at linksys says the router is out of warranty and after a year they cannot provide free tech support and wanted to charge me for either two of their paid tech support which the cheapest was 30 bucks. After some time of trying to figure out the problem I notice my ip address was different.
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Oct 24, 2012
We have an RV082 (firmware 2.0.2.01-tm),with an ADSL connection over PPPoE. It connects fine, and I can ping anything, and I can also access websites with HTTPS, but when trying to access any website with HTTP, it doesn't work.There's no load balancing going on, and it's the same whether we have the Firewall turned on or off, and everything else is pretty much as default.
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May 3, 2011
I am using a PPPoE connection using a linksys WRT54G router (working perfectly) and am now trying to set up an Edimax EW-7206APg to extend my wireless connection range. I followed the instructions given on the Edimax manual, and while my devices (iPad, laptop) got connected to the new repeater network, I could not access the Internet from it. I may be wrong, but the instructions on the Edimax manual seemed to be for a DHCP connection. Is there anything different I need to do to configure the Edimax repeater on a PPPoE connection?My router IP ("Local IP address") shows 10.10.0.1 instead of the "192.168.1.1" that all the documentation online seems to suggest.
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Dec 20, 2012
how do I block IP/Internet Adresses for ALL users without adding the sites manually per user in the Parental Control panel? I want to block a certain IP/internet adress for all users but can't find this feature within my EA6500 anywhere?Is this a firmware bug? Has linskys forgotten that some sites want to blocked for all users and how do I do it all in one?
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Aug 19, 2011
I want to share the PPPOE internet connection between my Desktop and Laptop. The desktop has WIN7 and laptop has Win Vista. the desktop is having 2 LAN Cards.
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Feb 25, 2013
I use a WUMC710 bridge with desktop PC and a Printer connected to it. When those two devices have been inactive for a while the bridge goes into sleep mode and loses the connection Back to my EA6500. Trying to print something from wireless devices connected to the 6500 elsewhere in the network doesn't "wake up" the bridge. Ihave to unplug the power supply and restart it.
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Mar 31, 2013
Region : Others
Model : TL-WR740N
Hardware Version : V4
Firmware Version : 3.12.11 Build 120320 Rel.51047n
ISP : Blic.net (Banja Luka, Bosnia)
I'm having issues with PPPoE connection. On a daily level, my connection breaks 1-5 times. In the past, it was related to signal problems, but ISP Tech. team fixed this some 10 days ago. Now, whenever I call them they say connection was broken on user request and ask me if I'm running services like torrents.
I don't run torrents and all I have is standard windows update services, nod 32, as well as steam client.
Here's router log from today when last error occured (I "blanked" some user-specific data like my username or MAC address).
773/31/2013 17:04PPPINFOrcvd [proto=0x8057] xxxxxxxxxxxxxxxxxxxxxxxx
783/31/2013 17:04PPPINFOsent [LCP ProtRej]
793/31/2013 17:04PPPWARNINGPPPoE link down
[Code].....
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Jun 21, 2011
The latest Firmware for the E4200 states that there is now the ability to attach a printer to the USB port of the router. I am using a Mac, so that may be the problem, but I have followed the instructions on how to add the printer and it is not happening. It's possible that the MAC Firmware was not given the ability to add a USB printer like the PC Firmware upgrade.
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Sep 8, 2012
I have 2 laptops in my home, I had no problem getting one to connect to the internet. The second one I'm having trouble connecting, I am wireless, I didn't have a problem at my old house with another laptop connecting to the internet with this router. I'm trying to save myself some money by not going through my wireless company, and end up having to get their router, which I already have their modem.
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Sep 16, 2011
I have just upgraded my old WAG54GS to WAG160N-E1 (Annex B). I've configured the PPPoE connection and everything was up and running... for about an hour. Then the router started dropping internet connection on pretty much regular basis (every 40-50min?) - it then takes 1-2 min until it reconnects again... Obviously that makes any online gaming a nightmare.
I'm now running again on the WAG54GS and everything is ok (except it doesn't support >6Mbps speed which is the reason I upgraded the router in the first place) so it's not an issue with the ADSL line.
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Jan 9, 2011
When it comes to configuring my new Linksys Cisco WRT120N router to my PPPoE connection. I've visited 192.168.1.1 but I'm not sure what to do next. So, I've got a PPPoE connection, static IP address, Linksys Cisco WRT120N router and a terrible ISP.
How to configure my new router so that I can start using the wireless for Internet access at home.
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