Linksys Wireless Router :: EA6500 Device List Connection Status
Dec 18, 2012
I have the Linksys EA6500 with the latest firmware and have a question regarding the device list connection status.Currently, I am seeing devices in the list that have a connection status of live, but they are not even within my home network. What is the update/cycle time for the device list actually checking connection status of a device?In my situation, it has been 3 days (72 hours) since the two device showing as connected have not been connected to my home network/router. Noticed that this inaccurate connection status for these devices is also contributing to the Device Monitr app not showing correct device connection status info.
Would like to have real-time device connection status if possible. This device list is great way to know when device get connected or disconnected which let me know when my kids get home from school or using game console when should be doing homework.
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Feb 19, 2013
Since a couple of weeks I have a linksys EA6500. When I go to the device list to see which devices are online the device list is not displayig the correct data. I see devices online that are offline and also devices are offline that are at the moment online. When I try to delete a device that is offline in the list I get error 2315. I have that error in the local and cloud interface. The list has a frozen state from a particular moment.
When I reboot the router then all devices in the list have status offline and the device list stays that way. Nothing gets online anymore or will be added. When I reset the router to factory default all keeps working without problems for approximately 24 hours and after that the problem occurs again. The list freezes again and you are not able to delete a device.
I searched the forums but no one has this problem. I only can find a post that describes my problem but for them a reset worked. In my case a factory reset works also but the problem keeps coming back.
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Feb 27, 2013
The smart wi-fi app Device List indicates Local Network = 0 (that's incorrect) and Guest Network = 0 (that's correct). When i click Connected Devices for My Network, i see a list of devices but everything indicates 'Offline' and that of course is incorrect.How can i upgrade this software? I recently installed EA6500 and due to being slow, it was recommended to set back to factory default. That process did no go well, so i hope it is not necessary again. This router is not any better then the wrt320N so i am disappointed.
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May 9, 2013
I cannot get access into my router because it doesn't seem to have a gateway IP address, although it is assigning my computer an IP address.
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Apr 5, 2013
I cannot access my Motorola SB6141 cable modem status page at 192.168.100.1 thru the EA6500 router. I can bypass the router and can connect to the status page with no problem. Is there a setting to change or can I possibly do port forwarding to access it?
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Apr 30, 2013
I have an EA6500 and have three AppleTV... all three generations.l I also have a DirecTV Genie and DirecTV HD-DVR that, together, provide whole-house viewing. When I first setup the EA6400 based network, all three AppleTVs were listed and my whole-house viewing worked. This past Saturday, however, that changed, when I couldn't see the programs recorded on the HD-DVR, from the Genie. My troubleshooting determined one of the AppleTVs had been assigned the same address as the HD-DVR upstairs and that the HD-DVR wasn't listed as being connected. Once I reset everything, the IPs resolved and the whole-house viewing was resolved, however, none of the AppleTVs are listed as connected, even though they are. I can check the connections by the AppleTV device and see that they do, indeed, have an IP address, and I can view material from the iTunes cloud or stored on another PC in the local network. I reset everything again, but to no avail. No AppleTV devies show as connected from Smart Wi-Fi. The AppeTVs are all wired to the LAN... not wireless.
So, the question is, is there a fix to get AppleTV devices to list? All of my devices and router have the lastest firmware. BTW, I had a WRT610N, which I'm now useing as an access point, didn't have this issue.
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Oct 14, 2012
I got the new EA6500. For the last few days I've noticed there are multiple devices showing under one device with different IP addresses. In the beginning they show up individually with their own device names, then somehow combine. Each device is different ie. computer, phone, DirecTV box, etc. I did a hard reset, re-flash and still it keeps happening.
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Dec 9, 2012
Once your devices start showing up in your device list make a DHCP reservation for each device. (after confirming that no other devices are listed under it).
If you have a device that has multiple MAC & ip addresses under it you MUST first determine what the devices are listed & power-down before you can delete the device. Also note that some wired devices will still show as connected so you must have to either power down the device by pulling Th power cord OR disconnect the ethernet cable.
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Nov 27, 2012
I have an EA4500 and am using Cisco Connect Cloud software. Its working mostly fine except that I have one device on the network that will not show up in the device list. This is not an issue in itself and normally I would ignore (although it used to show up when I forst got the router) however..
The device is a WDTVLive media unit and required access to windows shares on a media server. Now the WDTVLive device is server an ip address by the router and is available from everywhere on my network but every couple of days it loses the capacity to search windows shares.
I know what you are thinking and I initially thought the same, this is an issue with the WDTVLive box. However one day I spent a few hours trying to resolve (Am an IT Consultant and know a little about networks) and found that I could not fix the issue. I then rebooted the router and it started working. I have since confirmed that every time it breaks I have to reboot the router.
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Aug 8, 2012
I have a cisco EA2700. How to clear the connected devices list?I want to use the parental controls, but when I look at the list it shows every device that was ever connected to my wireless.
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Oct 19, 2012
I'm trying to limit my kids' access to the internet during the night, since I caught them plugging their laptops and the Xbox into the router's Ethernet ports late at night so they could circumvent the wireless guest access. The problem is, I only have 5 available control slots and the list of devices I browse to choose from is vague at best. Half of the devices listed in parental controls say "Network Device" and the other half say "iPhone" or "iPad". Isn't there an easy way to choose the correct devices to restrict, like by IP or MAC address? And if not, why is this so confusing and difficult? I have a family of 10 in my house and everyone is connecting with their own phn or 3 iPads, 2 laptops, 2 desktop PCs, 1 Xbox and 1 PS3.I tried limiting the DHCP Reservation list, but that seems to only affect the wireless access, not the 4 ethernet port connections.
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Feb 16, 2013
I recently upgraded my Wi-Fi router to an EA3500 and am controlling it using Smart Wi-Fi running on a wired Windows 7 machine.So far, I have been able to add devices to the network without issue and each of those connections works fine. All, except my TV, have been Windows 7 based machines. Smart Wi-Fi Device List has been able to "see" each device and I have been able to add them to that list as well.
I am attempting to add a Windows 8 desktop computer to the network which is using a external USB wireless adapter. That computer can see and connect to the network through the EA3500 and the connection seems to work fine. The only issue is that its adapter does not show up in the Device List.
1) Does the Device List do anything else besides showing a list of devices I chosen to add to my network?
2) How do I get my Windows 8 wireless adapter to show up in the Device List?
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Feb 11, 2013
When I plug in the power cord to my EA6500 all the LED's on the back, and the white Cisco on the front come on solid, then the lights on the back go out and the white Cisco light starts blinking faster than every second. I can't get it to stop blinking no matter what I've tried so far.
It won't let me connect to it at all. I've tried everything I can think of, and have tried almost everything I could find in Troubleshooting in Cisco Community. The Linksys Smart Wi Fi Router setup says "We could not find your router."
I've also tried using the red Reset button and the light never stops flashing. I've tried pushing the button quickly, holding it down for ten seconds, and holding it down for more than 30 seconds, but the light continues to blink. I've also unplugged it and waited more than 10 seconds, but nothing seems to work.
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May 5, 2013
I recently bought the ea6500 router to upgrade from my last one. For the first few weeks, it worked ok though the wireless range often became unreliable if doors were shut. The biggest problem I'm having right now is that the internet has completely stopped working - both wired and wireless. I have hooked my laptop directly into my modem, and it has a good internet connection. However, when I plug my laptop into the router, I get no internet connection at all, and it is not currently producing a Wi-Fi signal at all. Instead, the power light keeps blinking rapidly. I have tried rebooting the modem and router several times and still no internet. Just the same blinking light. I can't even log into the smart wifi page to check the status of the router. My computer tells me there is no IP address for the router.
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Nov 29, 2012
I recently buyed a Linksys EA6500 wireless router. I accessed [URL] to access the settings interface of the router. Went to "Connectivity Internet Settings" and chose type of the internet connection as PPPoE. Entered the username and password, clicked ok.
No internet access.
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Mar 4, 2013
i have a new EA6500 with latest firmware that is randomly preventing connections to a Xerox ColorQube printer.The printer is hardwired to the router. I had statically assigned the IP address (as i do with all my "permanent" devices), but tech support suggested i go to DHCP assigned with a reservation, so that is how the network configuration on the printer currently stands. I have a number of wireless laptops on the network. When the connection drops or is prevented, none of the machines can access the printer. I've turned laptop firewall and antivirus off to ensure that was not the issue. When the connection drops, i can no longer ping the device and it shows unavailable in the devices and printers console of Windows 7. However, i CAN still ping the device from the diagnostics tab of the troubleshooting page on the router. In other words, the router can ALWAYS ping the device, regardless if the laptops can. This tells me the connection between router and printer is fine. It also tells me the network interface of the printer is functioning. Something is preventing communication between laptop and printer and the ONLY thing in between the two is the router. I've also tried throttling the speed back between the two. The printer is capable of 1000base-t full duplex, which is where it normally runs, but i stepped this down to 100base-t full duplex just to see if it made a difference. I've also tried turning IPv6 on/off to see if it made a difference.
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Mar 8, 2013
I have rather huge connection at home. DL speed 80Mb, UL speed 3Mb.When I connect my PC directly to modem and configure PPPoE connection, I get 81Mbits/sec. When I connect my old ASMAX $30 router, I get 78 Mbit/sek. And I find it OK.But when I connect my EA6500 I get 28 MBits/sec. Same result on wire as on wireless connection. Of course If I enable prioritisation, I get even less, 12-15 Mbits/sec.I tried already even configuration with ASMAX as wired router and EA6500 connected to its LAN port. It gives me 50Mbits/sec.
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Jan 13, 2012
I have a couple incredibly annoying problems with my E4200v2. I have one Win7 laptop that connects wirelessly and has been slowed to a CRAWL connected to this new router.3 of the 4 Android powered devices I have experience random and unexplained drops in Internet access. It seems they stay connected to the router itself but they lose Internet. Happens at random times and intervals.
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Nov 21, 2012
I have an e1200 Linksys router hooked up and working well, a wired connection to my first computer a wireless connection to my second (laptop) in the basemen and to my HDTV. My question is what Linksys device would I need to enable me to get a wireless connection in the basement to then hardwire connections to my Blue-Ray player and my HK AVR-3650.
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Apr 8, 2012
I did some testing with a few wireless N routers and then decided to buy a Linksys e 2500 as it was on a special for $66 in Australia.The wireless routers i tested were (Belkin brand new model / Netcomm & Dlink Used ones)1. Netcomm N800n Fastest wireless transfer speed 9MBytes or 72 MBPS.2. Dlink - Around 6MBytes/s or 48MBPS.3. Belkin - Around 4-5 MBytes/secDid not test the Linksys before buying it.4. Linksys E 2500 - around 5MBytes/s = 40MBPS.After all this testing, got a new Linksys believing that a cisco device should have good quality.My problems is that the connection speed on the device stays a 72BPS whereas on the Netcomm / D-link it used to be 130mbps. Not that this bothers me, however the file transfer speed matches the Link status connection speed.The router was placed at exactly the same location, file transfer was checked by transferring large file sizes.Lan setup is1. Belkin ADSL 2+ (Modem with Wireless b/g and Voip) only being used now as an ADSL Modem and VOIP service.2. Cisco linksys e 2500.3. Media centre PC which has a wired connection to linksys e 2500.4. Main PC (Connected wireless to the linksys). The network adapter is a DLINK DWA125 N150 adapter (2.4GHZ only). The distance between the wireless adapter and the wireless router is approximately 12 feet and there is direct line of sight.5. IPAD.5. Using 2.4GHZ as i dont have a 5GHZ adapter yet. Router is only on wireless N mode.I was better off using a second hand Netcomm rather than a brand new Cisco router. The cisco router has 4 internal antennas, whereas the netcomm one had only 2 external antennas. My signal strength is excellent. Only problem is the slow internal transfer between the Main PC and the Media Center PC. Main PC is Core i7 950 where as the Media Centre is a Core 2 Duo e6400GHZ with 4GB Ram. Both PCs running Windows 7 Ultimate (Main PC) , Professional (Media Centre PC). My network knowledge is decent. Is there any settings in the advanced Wireless mode for the Linksys that can make my internal file transfers faster. [code]
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Sep 18, 2011
I have a very annoying problem with my Linksys WRT54G2.When I connect a wireless device (laptop, phone, TV, Ipad) to my wireless network I only see a Local connection, no connection to internet. After resetting the router (power off for several seconds) the internet-connection is available again.I have to do this every 1 - 2 days.
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Sep 26, 2010
My wireless connection for my laptop is showing upas N on Win 7 but G on DIR-655 status page??? I'm confused. Am I getting N speeds/coverage or stuck with G. If G, why? I've tried wiping my wireless network config. on Windows and reestablishing it, but no change. The DIR-655 config page shows my machine connected at 54 Mbps and Type as G
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Feb 25, 2013
I use a WUMC710 bridge with desktop PC and a Printer connected to it. When those two devices have been inactive for a while the bridge goes into sleep mode and loses the connection Back to my EA6500. Trying to print something from wireless devices connected to the 6500 elsewhere in the network doesn't "wake up" the bridge. Ihave to unplug the power supply and restart it.
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May 16, 2011
sync status is on the device, is what I see trying to connect to my outlook, I had to change laptops and I can't remember how to sync with outlook?
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Jan 18, 2012
i have newly installed lms 4.0.1 server, where i get the "device status window" in the troubleshooting section not loaded.most of the items on the page are loading...., but they will never get loaded completely.i have checked all updates and bugfixes for lms and also for solaris.in the daemons.log file i found the following error messages, they are repeated every few minutes:
In EPMOgsAdapter:EPMOgsadapter is sleeping. Waiting for OGSServer to come up com.cisco.nm.xms.ctm.common.CTMException: URN_NOT_FOUND : urn "ogs_server_urn" : Not found !!
17/Jan/2012 12:06:55:307 ERROR ? ? - URN_NOT_FOUND : urn "ogs_server_urn" : Not found !!
17/Jan/2012 12:06:55:320 ERROR ? ? - URN_NOT_FOUND : urn "ogs_server_urn" : Not found !!
17/Jan/2012 12:06:55:321 ERROR ? ? - URN_NOT_FOUND : urn "ogs_server_urn" : Not found !!
[code]....
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Mar 13, 2013
I need to setup a secure connection between office and home network for backup files to a NAS
OFFICE LINKSYS EA6500 HOME EA2700 ROUTER both routers has VPN passthrough only office has windows server 2008R2 NAS is synology 212j both networks has dynamic ips and i have dyndns account
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Jul 24, 2011
give us the option to disable the front status led too.
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Nov 4, 2011
I am trying to setup my E4200 to my new Cable Modem. I followed all of the procedures. I get Internet access when plugged directly to modem. I cloned the MAC Address and the Stus of the Router displays my current IP's (so I should have Internet). However, when I plug my computer into the Router I get no internet access.
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Dec 23, 2012
I would like to know how to setup QOS on the linksys EA6500 wireless router. I know about the media prioritization settings, however, thats not enough for me. I would like to setup upload and download speed limits for certain devices on my network, like, say 300kbps download for a certain device at all times.
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Dec 13, 2012
provide me with the latest (or one) release of 1.1.27 firmware for the EA6500. I am deeply disappointed in the last firmware upgrade and due to security and sudden lack of certain, or let's say all, functionality in bridge mode I need to downgrade or wait for an upgrade where that's fixed, but most likely not soon, or ever. Where could I find the firmware downgrade.
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Dec 14, 2012
I use EA6500 I Don't find WOL OTL..
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Nov 3, 2012
I was wondering if it's possible to use two EA6500 in the same network, one as main router and the other as anacess point?
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Jan 29, 2013
I have an EA6500 which obviously has 4 Gigabit ethernet ports for my home network, but I need a DSL modem to get it working.What's the maximum speed current modems can supply from the Internet to my router, is there such a thing as a Gigabit capable DSL modem these days or am I dreaming ? Is it possible to even get Gigabit dowload speeds via DSL or would I have to go cable to achieve something like that ?My main concern is I don't want to buy a modem that will slow down or 'throttle' the capabilities of the new router I've just purchased or have I got the wrong idea ?
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